The staff was very helpful, nice, Claire at the desk did an excellent job painting the hotel window to commemorate the D Day celebration.

having blow dryers provided was very nice as was the hotel having electric adapters available for guests (as the one I bought did not fit the outlet)

Beautiful hotel and grounds

Clean room, great food, pleasant staff.

OMG it was paradise!

Rooms were very clean. Breakfast was good with plenty to eat.

One of the loveliest boutique hotels I’ve stayed at abroad or in the USA. Decor was outstanding and the setting beyond lovely

Ouistreham was an ok hotel, but the others were much nicer. I think it's best that was the first hotel- upwards from there!

Nice room and staff

Each hotel was extremely nice and comfortable.

The room at Hotel Melba was larger However all 3 were very nice and I would use them again.

The internet at Moderne and Novotel was best. The accommodations were best at Melba - but internet was slow.

They were all good. The first one was small

Hotel Novotel Bayeux was great except for the tub/shower arrangement. Very dangerous stepping in and out of slippery tub.

I thought all the hotel accommodations were very nice. I have no complaints.

The hotel was clean and the breakfast was amazing.

Mattress at Hotel Adagio in Caen, too firm for our taste. All hotels were very clean. Staff at each, very helpful. Hotel in Houffalize was so neat. Loved the town and building. Europa Hotel was nice as the rooms had a thermostat to control temperature in the rooom.

All the hotels were located in areas easy to get around. Breakfasts were very good.

The ibis hotel was very limited on space. Only one person at a time could pass by the bed to the bathroom. It was clean. The other two hotels were outstanding.

Wonderful staff

Beautiful building, but our room had bugs in it...a lot of them

Beds at Adagio Caen Centre were TOO firm. Cocoon Hotel was charming. Hotel Europa had a fantastic breakfast offering!

All the hotels were outstanding, even though it was a "Budget" tour. Even though I was more interested in the tour itself and learning more about WW2 history than I was in the hotel rooms, I was pleasantly surprised by the quality of the rooms.

Really nice hotel in a good spot in caen.

The Ibis Caen was fairly small. The lady at breakfast was very confused by our group and yelled at us about where to sit and what we could eat. The Hotel Koener was absolutely charming. The front desk staff at Novotel Munchen was AMAZING. They were so incredibly helpful with public transportation and very knowledgeable. The restaurants and metro stops near the hotel were great.

Very good for European standards

good. ac was warmer than we would like but all EU hotels do the temp control.

Should make budget tours 4 star motels

All the hotels were great. The hotel in Belgium was beyond great.

Caen hotel- shower would b scalding one minute, freezing the next, back to scalding. Water pressure low, barely strong enough to rinse suds off. Not a lot to the room. But staff very friendly n helpful, good location, excellent breakfast buffet. TINY elevator!

IBIS hotel was nice, but room was very small. Melba was awesome. Holiday Inn was was good but I had issues with the drain in the shower. It took 2 days for the hotel to fix it.

It was comfortable, and clean. Staff was very friendly and accommodating.Food was good too. Location was great, close to town. Within walking distance. Good choice.

Cabourg and Bastone were excellent hotels.

Pleasantly surprised

Both support staff and meals were simply outstanding.

Hotels were great! Well located with excellent food.

Beautiful facility and location, and great food.

Good. The showers took some getting used to. No doors and a short glass made it diffficult at times to keep the water from out of the rest of the bathroom.

I thought all the hotels were very good and certainly served the purpose. Mecure had a good dinner buffet with entrée choices. much appreciated, Melba was a bit smaller but well maintained. I suspect that market had fewer choices./ The owner/manager was very good and worked very hard to service our group. The Courtyard Marriot was the best of the three offering larger rooms and some English channel TV service. All three could have offered more English content TV feeds

The rooms were a bit small by the standards I am used to when travelling around the States, but then again, we enjoyed the service and the food. The people were great and the food was very delicious and healthy.

They were all good. They provided great breakfasts and good dinners. Might have had more choices on dishes,

Staff was amazing. Breakfast was great! Rooms were very clean.

Very comfortable, excellent staff and food was always top notch.

I have never stayed in such a beautiful place. This hotel was as perfect a place as we could have hoped for.

My bed is Bastogne was perfect in terms of getting a good night of sleep. At each hotel the staff was excellent and the food was good. Hotels were clean and convenient.

I liked the hotel. it was nice and the location was excellent, but what procom calls 4 star, and would I call it, are different

We loved the Chateau de la Bellefontaine in Bayeux. Only issue really is that each room occupant should be given a key to the room. When we arrived, the hotel staff was just implementing a new electronic card system and we couldn't get into our room. Was fixed in five minutes. Still, each occupant should get their own key.

Hotels were fine and clean. Hotel bar service at no hotel was great. I do understand why but being w/o transportation to another bar made us a tad "captive."

Small room on first floor facing main road. Traffic very noisy.

Hotels were very comfortable, accommodating, and I felt safe at each hotel.

Excellent hotels

I especially liked that the Hotel Melba was within walking distance to the main street in Bastogne.

Really nice. Thank you for the opportunity to upgrade.

Bathroom was waaaay too small. The staff was helpful in relocating us to another room

I was very happy with both hotels. The staff at both hotels were very friendly and helpful.

Loved the balcony

Both were excellent hotels

Good location, nice pool, friendly staff. The hotel rooms were a little shabby.

Both resorts were nice and located along the water. The accommodations and meals were good. No complaints.

The hotel was very nice. We really enjoyed the balcony as well. I would have preferred that it provided a complimentary breakfast. But everything else was great. Very friendly staff.

All the hotels were excellent. I really liked Hotel Mandetta where my balcony doors opened up to the ocean view--just incredible to be able to hear the ocean all night!

Adequate. Identical breakfast buffet each day was tiring.

The hotel in Cassino was very nice but the air conditioning was turned off for seasonal finincal reasons. The temperature was not the problem, it was having the window open with the road noise! other wise it would have been fine. Not a big deal but I really like Procom and I am just trying to give you and honest opinion.

The Plaza hotel served the same basic meal and most items were served cold.

They were all very good. It was a nice part of the whole experience.

The hotel in Bayeaux was very small in that I had to almost slide along the wall to that side of the bed. We had to back into the toilet to close the door. The two evening meals were not the best; bland, uninspiring food, even the apple dessert was mostly not apple.

All the hotels were more than adequate

Accommodations were highly satisfactory.

Cassino Hotel was awful, but I suspect there aren't many choices in the area. Savoy Beach could have been great, if the a/c had worked. Catania Hotel was adequate, but the city is a little run down, economically depressed and industrial. Are there any nicer cities in Sicily to run the tours from? Messina? Palermo? A Roma was very nice! Best hotel we stayed at. Extended my stay there by four days and it was well worth it. Also had some of the best food and the shuttle buses saved a ton of money on cabs. Italian cabbies are thieves...lol.

Catania Hotel: The accommodations were good, but the food offered on the buffet dinners was the same each night. Most of it was bland and dry. Paestum and Cassino Hotels: Accommodations and food were good. My major complaint was the fact that both hotels had their air conditioners turned off. Rome hotel: Everything was fantastic here! Accommodations were excellent and the food was amazing!!

Wifi was poor at the 1st 2 hotels and nearly useless, rooms were worn at the 1st hotel (torn carpet, stained walls)

No ice machines

Elevator access to all floors would have been better. Staff, bar, and food service were 5 star.

The hotel seemed a bit "tired". The carpets seemed to be worn in areas, the color scheme especially of the carpets made the place look dirty. The hotel staff was very friendly and helpful. The same for the cleaning staff. If, for example, my wife and I needed an extra towel or a bar of soap, the gal working our floor made those items available to us. For a hotel of this calibre, the restaurant/lounge area was small. While the breakfast was good, the buffet dinners we had there were below par. We had three buffet dinners there as a group and the menus were nearly identical. If we are to have a group meal, it would be better if it could be done in a private room. For example, on the meal for the last night, Susie wanted to speak to the group, it was noisy and it was difficult to hear her. My wife and I stayed in London an extra 5 days on our own. We moved from the Novotel Wembley to the Novotel Waterloo. That hotel was much better, larger restaurant/lounge area, looked cleaner, etc. I wondered if the "wear and tear" that I noted for the Waterloo was because it is so close to Wembley Stadium and the hotel gets crowds coming in just for events. Was this hotel location selected because it made it easier for the bus to get in and out of London for our various day trips or because it was the best deal for BBOB?

The room was average. It was a good size, but the carpet was dirty as were the carpets in the hallways. The toilet never worked right even after someone came up and worked on it. We had to ask for more soap several times because they never left extra even when we only had a small chip left. There was nothing left on the counter except one hand soap, one shower gel bottle, and one shampoo---skimpy offerings. Food was average, not bad, but not great by any means. We had three buffet dinners at this restaurant (which I felt was two too many), and two of them were the same menu. This does not say much for the restaurant (or perhaps the BBOB person who ordered the meals?). The personnel here were friendly, though, and helpful.

Hotel Melba owners made the group feel very welcome

Very nice.

Hotel Melba had a more personal touch. the owners seemed to care about our welfare.

Hair dryer inadequate and too many stairs for seniors.

Our group was grateful when American style coffee was available.

Novotel quality did not compare to other hotels

It must be a European custom but at the Hotel Novotel Bayeux housekeeping simply pulled the cover over the top of the pillow I used each day. I didn't expect clean sheets everyday but making the bed would have given a fresher look. Just an observation I was well pleased with everything.

great hotel. I was very impressed

Clean enough but the tobacco smoke smell still lingered. Food was fine, service was fine, bed was very comfortable. We would stay there again on our own.

The Maritim Hotel Berlin was by far the best.

A little cramped and the lack of elevator to our floor made moving luggage a little difficult

All hotels were wonderful.

I would have preferred something closer to a town. The bar was limited in offering. The room heat/cooling was inconsistent (our travel partners were told that there thermostat was locked, but ours appeared to work). The breakfast staff was fantastic. One day the cleaning staff forgot to make the bed (I.e. cleaning inconsistent)

The only real problem with the hotel in Nuremberg was that it was uncomfortably hot. No way to regulate the temperature. Thermastat did nothing. Opening windows did not help at all. Such a nice room bot be so uncomfortable.