Novotel quality did not compare to other hotels

It must be a European custom but at the Hotel Novotel Bayeux housekeeping simply pulled the cover over the top of the pillow I used each day. I didn't expect clean sheets everyday but making the bed would have given a fresher look. Just an observation I was well pleased with everything.

great hotel. I was very impressed

Clean enough but the tobacco smoke smell still lingered. Food was fine, service was fine, bed was very comfortable. We would stay there again on our own.

The Maritim Hotel Berlin was by far the best.

A little cramped and the lack of elevator to our floor made moving luggage a little difficult

All hotels were wonderful.

I would have preferred something closer to a town. The bar was limited in offering. The room heat/cooling was inconsistent (our travel partners were told that there thermostat was locked, but ours appeared to work). The breakfast staff was fantastic. One day the cleaning staff forgot to make the bed (I.e. cleaning inconsistent)

The only real problem with the hotel in Nuremberg was that it was uncomfortably hot. No way to regulate the temperature. Thermastat did nothing. Opening windows did not help at all. Such a nice room bot be so uncomfortable.

great

All hotels were excellent, food was excellent, staff friendly and helpful to non German speaking visitors.

they were very clean and had enough room. Better than most European hotels.

All were first class places which we enjoyed

All of the hotels were great, we couldn't ask for much better than we got. The Pillows were a little lacking, though.

Breakfasts included anything and everything

Hotel staff at each hotel were very accommodating

Very large rooms accommodated 2 people comfortably especially for Europe. Very pleased.

Staff at Richmond Hotel were very nice!

Really good hotels, showers a little tough for old guy

Gettysburg- food was fair Richmond- far to walk between bus and hotel with luggage

All of the hotels were clean and comfortable and the staff were courteous and very helpful The hotels were located close to amenities. The hotel facilities, bar and restaurants were all very good. I was impressed with the quality of the food at the hotels. I was quite happy with the hotel selection.

Hotel IBIS was a little cramped, and the breakfast lackluster. But the other two hotels were good. Breakfast at Rilano was incredible! Service was good in all three hotels.

My only complaint was in Houffalize, our room didn't have the ability to open the windows as we were in the skylight. So, the room got very warm during the night. Otherwise, everything was great. Rilano was super good!

Hotel accommodations were excellent in great locations. Comfortable beds, nice clean rooms. Excellent food too!

All the hotels were very nice.

everything was first class

H2 was okay but not one I would recommend for vacation/ tour

Richmond- getting bags to and from bus difficult

We had requested two beds and did not get it at one hotel.

Hotel Bayeux was a distance from restaurants.

All good hotels

Having lived in Europe before, they were about what I expected.

Munich hotel pillows terrible BELGIUM hotel very warm

Wi-Fi access and it’s speed is a key benefit for me. And makes a difference.

Adagio Hotel was a little shabby, but was in a good location. Hotel Wemperhardt was AMAZING. H2 Hotel was nice, but the room was miniscule.

Excellent hotels and breakfasts

Outstanding accommodations!

The room size at the Hotel Mercure Omaha Beach was smaller than I would have liked but the room was clean; the bed size adequate and comfortable and I do realize that hotel rooms in Europe are smaller than what we expect in America.

The London hotel toon could be confusing .

Hotel Mercure showers were not optimal. Otherwise, the hotels were very nice and the meals at the Novotel hotels were exceptional.

Lack of air conditioning was an issue

Small Bathrooms

Very nice, well run and clean. All employees, especially in dining room were very competent. Room was very comfortable.

Hotel staff very responsive and friendly. Meal selection could be better.

very nice, good location for getting out to the highways for the bus, nice amenities nearby, great service, breakfasts got dull being the same each day

Beds were a little small for big people. Staff at all hotels were very accommodating. A staff person at Hotel Melba helped me with the language in ordering a pizza.

The small beds were almost enough to kill a big guy.

No safe in room Hotel Mercure and no air conditioning Hotel Melba. Otherwise hotels were great.

no safe in Caen, did not like location in Munich

Lack of English speaking staff at Mercure and Melba. Staff at Melba was actually very hostel at times like they didn’t want us there. Hotel staff in Munich spoke English but still not very friendly. Lack of help with luggage was not explained, as was lack of English TV and lack of AC at Hotel Melba as well as no laundry or iron or ironing boards in any hotel. Also please infom about which converters and adapters need to be brought as all the ones I brought did not fit the rounded plugs.

The Hotel Melba was the best.

All hotels were fine. The Hotel Melba was my favorite.

The staff at the last hotel was not as helpful. Also I didn't think the food was as good at the last two. The first hotel was away from traffic and the room was better or more comfortable.

I felt all hotels were good. Most complaints were from people who didnt realize were in “europe”

Expected better based on price of trip

Minor nit-pics with the Mercure. The halls narrow and dark, as was our room but I realize not everyone in a group this size can get the room with the view. Also the key card would work once, and once ONLY. Every time I went to the desk (which was often) to deal with it I was only met with a look of languid French boredom and was handed the reset key. No one addressed the issue. Otherwise, a fine hotel.

Air conditioning is something we are used to. Melba did not have AC.

Room wifi in Bayeux was non existent, had to access it by going to the lobby.

All hotels were very nice and comfortable. The one in Moscow was particularly impressive.

I liked the Park Inn and thought it was a good location (I mention this because some of my fellow tourists did not).

Very nice hotel - happy it was in walking distance to many sites

Comfortable and functional hotel-nice to be near many historical sites

Everything was great - the only thing I and other people did not like is that they (Omaha and Bastogne) didn't cook the bacon and eggs very well.

Food was good at all the hotels, but Mercure was particularly good. Lack of AC at the Melba was not so nice, but we survived. We did laundry at the Mercure but they did not seem able to handle it very well. Maybe access/recommendation for a local laundry would have been better?

Very comfortable, good food.

Hotels were good for the prices charged

AC in Bastogne would have been good. Hotel was very nice though.

Very clean!

Mercures hair dryer was weird

all the hotels were great and above my expectations. We had an air conditioning issue which made sleep horrible but it was fixed for the next night

All hotels were excellent

Hated the hair dryer at hotel mercure

Melba could have been unpleasant if it had been hotter...no AC

The Hotels were great but was challenged by the small shower door in Hotel Mercure. Also only one hotel provide wash clothes. If we had know this we would have brought our own.

Hotel was fair....problems with elevator and bathroom issues. And the location was not good.....too far from central London.

Average

Would have liked A/C.

Hotel wemperhardt was very nice however the only thing that could have been better was the AC could have worked better.

Ibis styles no ac. Hot day

Ibis styles rooms very small and no ac

No coffee maker, no free emergency toothpaste.

No air conditioning in Bastogne was a problem; but, it was unusually hot when we went. We all liked the locations of the hotels where we had numerous choices for dining.

Europa too far from city center

Hotel Wemperhardt was too far from the places we visited and there wasn't much around it.

Hotels were nice. The hotel Wemperhardt was too far from the sites we were visiting and not located near enough options for dinner.

All three hotels were excellent and comfortable

First one didn't have air conditioning.

All my rooms were outstanding if they weren't brand new, they sure looked it

Very comfortable accommodations!

Every hotel was spotless, neat, comfortable and near food/shopping locations.

The hotels were all fabulous!