Read history tour reviews
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9.0
Tours
- All tours
- 8.9
- 5-day Normandy Invasion Tour
- 9.0
- 5-day Pearl Harbor on a Budget Tour
- 8.6
- 8-day Battle of Britain Tour
- 8.6
- 8-day Battle of the Bulge Tour
- 9.1
- 9-day American Civil War Tour - A Nation Tested
- 8.7
- 9-day WW2 Bucket List on a Budget Tour
- 9.1
- 11-day War in Poland Tour
- 9.2
- 11-day Beyond Band of Brothers Tour
- 9.0
- 11-day Beyond Band of Brothers - R&R Tour
- 9.5
- 11-day Central Europe Remembrance Tour
- 9.0
- 11-day Eastern Front Tour
- 8.7
- 11-day Fields of World War I Tour
- 9.2
- 11-day Italian Campaign Tour
- 8.7
- 11-day Normandy to the Bulge Tour
- 9.2
- 11-day Third Reich Tour
- 8.9
- 12-day Islands of the Pacific and Okinawa Tour
- 8.3
- 12-day London to Normandy Tour
- 9.2
- 12-day Two World Wars Tour
- 8.8
- 12(+1) day Pearl Harbor to the Marianas Tour
- 8.6
- 16-day Grand Pacific Tour
- 9.3
- 16(+1)-day Pearl Harbor to Okinawa Tour
- 7.8
- 18-day London to Berchtesgaden Tour
- 9.6
- 18-day Normandy to Berlin Tour
- 8.9
- 18-day Normandy to Krakow Tour
- 8.6
Score breakdown
- All categories
- 9.1
- Customer service
- 9.7
- Hotel
- 7.1
- Meals
- 9.0
- Sights
- 9.4
- Guide
- 9.4
- Transportation
- 9.5
- Procom overall
- 9.8

16(+1)-day Pearl Harbor to Okinawa review
Ohana advertised workout facilities and pool but what they had was limited. Hilton Guam and Fiesta Resort were great. Double Tree was pretty good although hotel restaurant was limited.
- Customer service
- 9.3
- Hotel
- 6.8
- Meals
- 7.0
- Sights
- 8.1
- Guide
- 7.4
- Transportation
- 8.0
- Procom overall
- 9.0

8-day Battle of the Bulge review
only one night in Frankfurt so cannot really comment; however Hotel Melba was terrific and very conveniently located to main square
- Customer service
- 10.0
- Hotel
- 7.0
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
I was very satisfied with all the hotels we stayed at, the service and meals they provided.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
H4 Hotel München Messe-Rooms and breakfast were excellent. Dinner was limited and average quality.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 8.0
- Sights
- 9.7
- Guide
- 9.3
- Transportation
- 10.0
- Procom overall
- 9.0

11-day Beyond Band of Brothers review
All of the Hotels were excellent.
- Customer service
- 10.0
- Hotel
- 7.8
- Sights
- 9.6

5-day Normandy Invasion review
The hotel was excellent, and the staff was always very friendly.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
The Hyatt in Richmond offered the best dining experience.
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 6.0
- Sights
- 7.7
- Guide
- 8.1
- Transportation
- 9.0
- Procom overall
- 8.5

11-day Italian Campaign review
all viner nice no need to change any
- Customer service
- 9.3
- Hotel
- 6.8
- Meals
- 10.0
- Sights
- 8.8
- Guide
- 8.6
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Italian Campaign review
Bed was way too hard at Plaza Hotel, other then that they were very good.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 10.0
- Sights
- 9.3
- Guide
- 9.5
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
Good accommodations overall.
- Customer service
- 9.0
- Hotel
- 6.0
- Meals
- 8.0
- Sights
- 9.0
- Guide
- 9.6
- Transportation
- 9.5
- Procom overall
- 9.5

11-day Italian Campaign review
I thought all the hotels were excellent. I only gave the Hotel Mandetta four stars because there was no hot water for the shower in the morning. Other than that, it was great. The A. Roma Lifestyle Hotel was the best though, with the most amenities, such as a business center. We had great meals at all the hotels.
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Italian Campaign review
No hot water at Paestum. Not used to that!
- Customer service
- 9.0
- Hotel
- 6.0
- Meals
- 10.0
- Sights
- 7.5
- Guide
- 7.9
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All very nice
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.5
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All hotels had a local feel and personality that I enjoyed. The accommodations were good and the trip documentation said to bring a washcloth, which I did. I got a little tired of only watching CNN International as the only English-speaking channel in the evening, but it was a good reason to read more.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Mercure was very nice and the food was varied and plentiful
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 9.4
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Hotel service representatives were extremely friendly and ready to assist in anyway. The only thing missing was an ATM machine.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 9.4
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All were top notch hotels.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Great place to stay.
- Customer service
- 8.0
- Hotel
- 5.0
- Meals
- 10.0
- Sights
- 8.0
- Guide
- 8.0
- Transportation
- 10.0
- Procom overall
- 9.0

11-day Beyond Band of Brothers review
All hotels were very nice, clean, comfortable and very relaxing.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.4
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Third Reich review
Accommodations were first class!
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
Food was not that great at the Hilton Garden Inn. Exiting the Hyatt was dangerous because of the incoming traffic!
- Customer service
- 8.0
- Hotel
- 6.8
- Meals
- 6.0
- Sights
- 9.1
- Guide
- 8.9
- Transportation
- 8.0
- Procom overall
- 8.0

5-day Normandy Invasion review
I would rate the hotel as overall very good. The room was very good as was the food. My main concern was the lack of English speaking front desk staff. On three separate occasions I went the front deak for assistance and no one spoke enough English to understand my questions. One would think that with the number of English speaking tour groups - Procom - and others - having competent English speaking staff people would be a given.
- Customer service
- 10.0
- Hotel
- 4.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
Breakfast arrangements at Richmond were confusing for both tour members and restaurant staff.
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 7.8
- Guide
- 7.1
- Transportation
- 10.0
- Procom overall
- 10.0

18-day Normandy to Berlin review
Everything was fine!
- Customer service
- 10.0
- Hotel
- 8.7
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

12-day London to Normandy review
NLW: very nice room and great location for where we went. Occasionally, dining room service a bit slow. HNB: excellent location, combo tub/shower would be awkward for many to climb in and out of.
- Customer service
- 10.0
- Hotel
- 5.7
- Meals
- 9.0
- Sights
- 9.5
- Guide
- 9.7
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
It was clean and simple and the food was pretty good; which is all that is needed when you are spending time out and about all day.
- Customer service
- 9.3
- Hotel
- 4.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
So glad we stayed in Bayeux and not Caen. Beautiful small town. Same with Bastogne....great location. Hotel Melba had a very personal touch being family owned. Great amenities at all 3 locations.
- Customer service
- 10.0
- Hotel
- 7.8

11-day Beyond Band of Brothers review
All of the hotels were very nice and very clean. Employees were friendly and efficient. Meals were very good.
- Customer service
- 9.3
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

18-day London to Berchtesgaden review
The French just aren't too friendly
- Customer service
- 10.0
- Hotel
- 8.0
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 9.0
- Transportation
- 10.0
- Procom overall
- 10.0

18-day London to Berchtesgaden review
Great staffs, service & food!
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 9.4
- Transportation
- 10.0
- Procom overall
- 10.0

11-day War in Poland review
couldn't ask for better accommodations!!
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
I thought all were great, staff friendly and clean
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 9.5
- Guide
- 8.3
- Transportation
- 10.0
- Procom overall
- 10.0

11-day War in Poland review
Qubus & Novotel had very tall bathtubs to navigate over, which can potentially be dangerous for some.
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 10.0
- Sights
- 9.2
- Guide
- 8.8
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Central Europe Remembrance review
the buffet at the novotel was the same every night. fish & pork. the view in Novotel Budapest was the best.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 9.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
Beautiful location at Omaha Beach but breakfast area too small when there was two different tour groups. Food and coffee quantity disappointing. Other two hotels food supply was great.
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 9.7
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day War in Poland review
Nickel ok but huge, busy, and impersonal.
- Customer service
- 10.0
- Hotel
- 7.4
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 8.8
- Transportation
- 10.0
- Procom overall
- 10.0

18-day Normandy to Krakow review
Great hotels and great locations, we had a couple w/great views.
- Customer service
- 8.7
- Hotel
- 7.4
- Meals
- 7.0
- Sights
- 8.5
- Guide
- 8.4
- Transportation
- 9.0
- Procom overall
- 9.5

9-day WW2 Bucket List on a Budget review
Climate control within the room rather than at the front desk would've been more comfortable.
- Customer service
- 10.0
- Hotel
- 6.5

11-day Eastern Front review
Loved it.
Best of the three.
Great food.
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 8.9
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 9.0

11-day Eastern Front review
Very nice
Also very nice
Nice, but not as upscale as the other two. However, more than satisfied.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Eastern Front review
Excellent. Exceptional breakfast
Would prefer more central location
- Customer service
- 10.0
- Hotel
- 7.0
- Meals
- 6.0
- Sights
- 7.6
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Eastern Front review
Good food. Nice room, but it was sooo warm at night. I prefer a cool room for sleeping.
Great room with a huge tub. Room temperature was cool at night. Decent food but the dining room was sooo busy and they hesitated to bring out more food when they ran out. Elevators were really slow.
Nice room. Room temperature at night was ok. And the food was really good!
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 7.6
- Guide
- 10.0
- Transportation
- 7.8
- Procom overall
- 9.3

11-day Eastern Front review
Beautiful modern hotel, great staff, food was great, if I return some day I'd stay at this hotel again.
Was disappointed with the Hilton, overall room was nice but seemed outdated, bath towels were old and rough, housekeeping didn't replace bath gel, food selection for dinner was limited and ran out just as we started one evening. Traffic nightmare getting to and from hotel on tour days. Would recommend finding a different hotel in Moscow for future tours.
Nice modern hotel, good location, nice staff, and German restaurant was great! If I return to Volgograd I stay at this hotel again.
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 8.8
- Guide
- 10.0
- Transportation
- 8.0
- Procom overall
- 10.0

11-day Eastern Front review
Great boutique hotel but tied to international chain so best of both worlds. Friendly service and excellent room and food.
What a neat iconic and historic hotel. Good food and service.
Great location, food and service.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 10.0
- Sights
- 8.9
- Guide
- 10.0
- Transportation
- 8.5
- Procom overall
- 9.3

11-day Eastern Front review
Beautiful, good location, great food.
Less convenient for walking in downtown, but close to rail line. Beautiful inside and good food.
Very nice hotel, clean and the food was delicious. Good location.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 8.6
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Fields of World War I review
La Citadelle lacked working air conditioning and usable electrical outlets. The other hotels were very nice.
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Fields of World War I review
Amiens hotel minimum room amenities. Metz - the rooms were too warm for comfortable sleep. I found much of the staff to be abrupt and poorly mannered
- Customer service
- 10.0
- Hotel
- 5.4
- Meals
- 5.0
- Sights
- 8.9
- Guide
- 10.0
- Transportation
- 8.5
- Procom overall
- 9.0

11-day Fields of World War I review
all were very good
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 8.0
- Sights
- 9.7
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Fields of World War I review
Only problem was with the AC at the Hotel La Citadelle. Not your fault though.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 8.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 9.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
weather was great in each location, but lack of a/c in Bastogne could have been a problem if it had been warm at night.
- Customer service
- 10.0
- Hotel
- 7.0
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 9.0
- Procom overall
- 10.0

9-day WW2 Bucket List on a Budget review
Accommodations were excellent.
- Customer service
- 10.0
- Hotel
- 7.8
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Fields of World War I review
The hotels did not seem to have a grasp on what Air Conditioning means. Rooms could have been cooler
- Customer service
- 10.0
- Hotel
- 8.2
- Meals
- 10.0
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Fields of World War I review
Our room had an bad odor
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 8.0
- Sights
- 9.7
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Fields of World War I review
Locations were all excellent. Breakfasts were best (in order) Ypres, CDG, Amiens, Metz. Other observations of the rooms are uncorrectable (poor and insufficient electric plugs, spotty a/c, etc) so I will decline to complain.
- Customer service
- 8.7
- Hotel
- 5.8
- Meals
- 6.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 8.0

11-day Fields of World War I review
Metz : For an upscale hotel I found a lot of inconvenience items. No courtesy water (no big thing but a expensive hotel should offer that. WIFI was awkward. Diner service could have been more friendly. Heat and AC did not seem to work.
- Customer service
- 10.0
- Hotel
- 6.6
- Meals
- 10.0
- Sights
- 9.9
- Guide
- 9.5
- Transportation
- 10.0
- Procom overall
- 10.0

9-day WW2 Bucket List on a Budget review
Although it was a "budget" tour, the hotels were more than budget quality. No complaints here!
- Customer service
- 10.0
- Hotel
- 7.8
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day WW2 Bucket List on a Budget review
Rooms were usually too warm for me. The ability to control the temperature was restricted.
- Customer service
- 9.3
- Hotel
- 6.2
- Sights
- 9.6
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Normandy to the Bulge review
room was very small on Omaha Beach.Could not walk round the bed when the desk chair was pulled out. Would be willing to pay a little more for a larger room. The hotel was very nice overall.
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day WW2 Bucket List on a Budget review
Primary issue with most European hotels is that the rooms are stuffy. A fan in each room would have been helpful.
- Customer service
- 10.0
- Hotel
- 6.0
- Sights
- 9.8
- Guide
- 9.0
- Transportation
- 9.0

9-day WW2 Bucket List on a Budget review
All were exceptional accomodations
- Customer service
- 10.0
- Hotel
- 7.8
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 9.0
- Procom overall
- 10.0

11-day Normandy to the Bulge review
Hotel room in Omaha beach was cramped and there were very few electrical outlets. Bastogne hotel was great. Had some trouble checking in in Frankfurt, and had only one wait staff for our dinner there making the service slow. Our waitstaff person made the best of a bad situation. The showers in Europe are not to my liking, but that is not limited to our hotels.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 9.0
- Sights
- 9.8
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

8-day Battle of Britain review
Very clean and great meals.
- Customer service
- 7.7
- Hotel
- 5.5
- Meals
- 8.0
- Sights
- 6.2
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 9.0

8-day Battle of Britain review
good enough
- Customer service
- 10.0
- Hotel
- 4.0
- Meals
- 8.0
- Sights
- 9.3
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

8-day Battle of Britain review
I booked extra days at the hotel through Pricom. The hotel staff could not find my reservation. The situation was very confusing to all
- Customer service
- 10.0
- Hotel
- 4.0
- Meals
- 6.0
- Sights
- 8.9
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All three met and exceeded my expectations
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

18-day Normandy to Berlin review
All adequate. Better place in Hamburg would be nice.
- Customer service
- 10.0
- Hotel
- 5.6
- Meals
- 7.0
- Sights
- 8.0
- Guide
- 8.7
- Transportation
- 10.0
- Procom overall
- 9.0

11-day Beyond Band of Brothers review
All hotels clean and neat. Meals provided were very good.
- Customer service
- 10.0
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 9.7
- Guide
- 8.7
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
The hotel was fine for the price being charged
- Customer service
- 10.0
- Hotel
- 4.5
- Meals
- 8.0
- Sights
- 8.4
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

8-day Battle of Britain review
Loved it! Good food, nice rooms, and pleasant staff.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 9.7
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Perfect location, quiet, beautiful and roomy.
- Customer service
- 9.7
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

12-day Two World Wars review
The hotels were very comfortable, clean, and safe. They had all of the amenities needed, and were in great locations for our needs.
- Customer service
- 10.0
- Hotel
- 7.7
- Meals
- 9.0
- Sights
- 9.2
- Guide
- 8.5
- Transportation
- 8.5
- Procom overall
- 10.0

5-day Normandy Invasion review
The Hotel Mercure was very nice. The breakfasts and dinners were very good and service was excellent. I enjoyed the Espresso in the mornings. I am very short, therefore the bathroom mirror was positioned too high for me to see to put on makeup. This was not a problem for most people I am sure. Also, the tub/shower was high making it difficult to get in and out of the shower. This was not a problem for me but I could see how it would be for others. Our room #6 was the first room on the right behind the desk. The lounge was nearby and there were several noisy groups late into the night enjoying themselves. At one point my husband went out into the lobby area in his shorts and asked for them to be quiet. I would not recommend this getting #6 for this reason. The grounds and service at the hotel were very nice.
- Customer service
- 10.0
- Hotel
- 4.5
- Meals
- 9.0
- Sights
- 9.5
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

12-day Two World Wars review
Excellent choice of hotels - all very well placed in the city
- Customer service
- 9.7
- Hotel
- 8.5
- Meals
- 10.0
- Sights
- 8.6
- Guide
- 9.3
- Transportation
- 9.5
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
out of the 3 hotels, the Hyatt was the best. food was good. bar was good. nice large room and excellent staff.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 8.0
- Sights
- 8.7
- Guide
- 8.3
- Transportation
- 8.0
- Procom overall
- 10.0

5-day Normandy Invasion review
would have been nice to stay in town, but after long days out it was nice to come back to a very quiet location. Hotel was great
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 9.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers R&R review
Hotel Mercure had small room and bath, but great setting.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 9.0
- Sights
- 9.9
- Guide
- 9.8
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
Hotels were great except the food service at the Hilton Garden Inn Gettysburg They didn't seemed prepared of r a large group.
- Customer service
- 10.0
- Hotel
- 7.2
- Sights
- 9.9

9-day American Civil War Tour - A Nation Tested review
Really enjoyed the warm welcome we received on our arrival to all of the hotels! Very clean and spacious rooms. I was so overjoyed that the hotels were so quiet.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 9.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
Bastogne was the best
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

9-day American Civil War Tour - A Nation Tested review
Wish the Hyatt Arlington hotel had had a pool.
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 7.2
- Guide
- 7.4
- Transportation
- 9.5
- Procom overall
- 9.0

11-day Beyond Band of Brothers review
Would like AC in all hotels
- Customer service
- 10.0
- Hotel
- 7.2
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
Great rooms and the service was awesome!
- Customer service
- 9.3
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All hotels were great better than I had expected. The rooms were very comfortable and internet worked great at all locations.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

18-day Normandy to Krakow review
No A/C in Bastogne and No mini fridge in Krakow
- Customer service
- 10.0
- Hotel
- 7.6
- Meals
- 8.0
- Sights
- 9.4
- Guide
- 8.3
- Transportation
- 8.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers R&R review
We loved the view of the Hotel Mercure, however the layout of the room wasn't the best. For instance, the bathroom had a heater in it right in front of the toilet and because my husband is tall, he had to sit almost sideways to have room for his legs. We were also on the 2nd floor so where the roof line fell, there was an angle on the ceiling where we kept hitting our head. Other than that, we really liked the location.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 9.0
- Sights
- 9.9
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

18-day London to Berchtesgaden review
Only issue with Bastogne was lack of AC. BUT, also know that is the norm for a lot of European hotels, so might not have been an option for tour company.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.7
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
The only thing I would recommend is having a hotel with a washer and dryer
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 9.8
- Guide
- 7.8
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
very nice rooms, wish there was ESPN available
- Customer service
- 8.7
- Hotel
- 6.8
- Meals
- 9.0
- Sights
- 8.9
- Guide
- 9.2
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
They all had something unique and fun about them.
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 9.8
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
I really enjoyed staying at the Hotel Mercure Omaha Beach. The views are great! The wifi was good. The dinners at the hotel were exceptional as was the service.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
shower was an issue--very slippery with no bath mat. could have been dangerous or caused an injury. A simple rubber bath mat would have been nice.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Bath tube was too high and the shower protection window was too small.
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 8.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
Nice hotel and surrounding golf course. comfortable bed, bath was hard to enter and exit, especially for older people.
- Customer service
- 10.0
- Hotel
- 4.5
- Meals
- 6.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
Room to small at Mercury. Had trouble with AC. Food was excellent.
- Customer service
- 9.7
- Hotel
- 6.2
- Meals
- 10.0
- Sights
- 8.7
- Guide
- 9.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Normandy to the Bulge review
Very nice stay in each.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 10.0
- Sights
- 9.6
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
The hotel at Omaha Beach was fine, but a bit small. Beautiful location, but it was not real close to town for nightlife activities (i.e. bars and restaurants). Dinner here was very good. The hotel in Bastone was a very nice hotel in a great location. The room was large. Breakfast was great. Owners were very friendly. Dinners were excellent. The hotel in Munich was fine, and was in an ok area -- more mall-like and lots of teens hanging around. The buffet dinners were average.
- Customer service
- 9.7
- Hotel
- 6.2
- Meals
- 8.0
- Sights
- 9.3
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
Neither the Mercure or Melba had air conditioning and the showers were exceptionally difficult to use. The locations were nice however.
- Customer service
- 8.3
- Hotel
- 5.5
- Meals
- 7.0
- Sights
- 8.1
- Guide
- 9.3
- Transportation
- 9.0
- Procom overall
- 9.0

8-day Battle of Britain review
Very nice
- Customer service
- 10.0
- Hotel
- 4.5
- Meals
- 10.0
- Sights
- 9.4
- Guide
- 10.0
- Transportation
- 9.5
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All very nice based on location and amenities. Food good as well
- Customer service
- 10.0
- Hotel
- 7.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

5-day Normandy Invasion review
I have traveled in Europe before, So my expectations were perhaps lower than others. I'm sure many Americans would think that the hotel was substandard, but based on my experience in Europe, this was an excellent property
- Customer service
- 10.0
- Hotel
- 5.5
- Meals
- 10.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All very good hotels, we were pleased with the accommodations along with food, beverage and hotel services. Having a nice place to stay is critical of any trip and your choices were excellent. We especially enjoyed the Melba Hotel in Bastogne.
- Customer service
- 10.0
- Hotel
- 6.8
- Meals
- 8.0
- Sights
- 9.8
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
All met my needs
- Customer service
- 10.0
- Hotel
- 7.0
- Meals
- 8.0
- Sights
- 10.0
- Guide
- 9.3
- Transportation
- 9.0
- Procom overall
- 9.0

11-day Beyond Band of Brothers review
Hotels were just fine. Unusual to have two double beds side-by-side when traveling with brother-in-law, but we were able to rearrange rooms to separate beds and understand the bed set up is part cultural differences and lake of space in smaller rooms
- Customer service
- 10.0
- Hotel
- 7.8
- Meals
- 8.0
- Sights
- 10.0
- Guide
- 10.0
- Transportation
- 10.0
- Procom overall
- 10.0

11-day Beyond Band of Brothers review
More petty comments, but Hotel Mercure was a nice hotel, but limited the amount of time someone could explore the surrounding area during any free time.
- Customer service
- 10.0
- Hotel
- 7.0
- Meals
- 10.0
- Sights
- 9.7
- Guide
- 9.3
- Transportation
- 9.0
- Procom overall
- 10.0