Read history tour reviews

Welcome to this page dedicated to the hundreds of reviews that passengers of Procom's Beyond Band of Brothers Tours have left over the years. The reviews are listed most current to oldest, but you can also filter to show comments in each category they rated or by the type of the tour as well.


To contact the passenger who authored a particular review, simply click on the “please, put me in touch” button and fill out the form on the following page. We will contact you directly with details shortly afterwards. Feel free to contact more than one author.


We firmly believe that where you go becomes who you are and look forward to welcoming you on one of our historical tours in the future.


Travel with Procom and the rest is history...

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Mr. Norman Blinn
Virginia Beach, Virginia

5-day Normandy Invasion review

you should have 6 stars for Rudy!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 17, 2017
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Mr. Brandon Frenette
Salt Lake City, Utah

5-day Normandy Invasion review

Rudy was amazing and EXTREMELY knowledgeable

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 16, 2017
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Mr. Mark Hamilton
Westminster, Maryland

11-day Beyond Band of Brothers review

Very knowledgeable!

Wonderful! He brought a first hand account to events!

Awesome! Really educated us on Dauchau and on the rise of Hitler in Munich.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 16, 2017
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Mr. Gene Rinderknecht
Alva, Florida

11-day Beyond Band of Brothers review

All the guides were very good. Very knowledgeable with the areas and battles etc.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 15, 2017
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Ms. Angela Hobby
Grovetown, Georgia

9-day American Civil War review

Very knowledgeable but also very self-important!

Excellent

See first comment

Details...

Customer service
8.0

Hotel
8.7

Meals
6.0

Sights
9.1

Guide
8.9

Transportation
8.0

Procom overall
8.0

8.1
Very Good
October 11, 2017
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Mr. Joel Vonderscher
Phoenix, Arizona

5-day Normandy Invasion review

Rudy Passera was excellent for his commentary for the tour. His knowledge of the invasion beaches was incredible and he p0assed this on to the tour group in an easy to listen to manner was appreciated by everyone.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 7, 2017
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Mr. Matthew Bond
Sherwood, Arkansas

9-day American Civil War review

Insisted on staying on the bus too much.

Best guide of the tour.

See first comment.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.8

Guide
7.1

Transportation
10.0

Procom overall
10.0

8.7
Very Good
October 6, 2017
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Ms. Chonita Farrish
Rio Rico , Arizona

18-day Normandy to Berlin review

He has his heart in it!

Extremely interesting!

very informative

Very interesting

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 5, 2017
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Mr. Herman Ross
Auburn, Washington

12-day London to Normandy review

Very knowledgeable, and also very open to letting tour members add what they knew about the sites we saw.

His French viewpoint added great value, and he was everything one could want a local guide to bring.

Not only did she do an outstanding job in bringing context and understanding to the BoB memorial and Dover castle, but the way she engaged with us on the bus trip out and back to Wembly was equally valuable. A real keeper!

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.5

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 4, 2017
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Ms. Shaunelle Eckman
Salt Lake City, Utah

5-day Normandy Invasion review

Rudy was fantastic!!! I could have spent the entire time listening and learning from his expertise, I was truly impressed with his knowledge, patience and graciousness.

Details...

Customer service
9.3

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.5
Excellent
October 4, 2017
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Mr. John Donnelly
West Roxbury, Massachusetts

11-day Beyond Band of Brothers review

Excellent! knows his stuff, very passionate and a great humor when appropriate.

Excellent as well. Great stories, etc. from someone who was there as a kid.

She was personable and very good. Open to any questions, etc...

Details...

Customer service
9.7

Hotel
8.3

Meals
9.0

Sights
9.4

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.4
Excellent
October 4, 2017
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Dr. Barbara Boroughf
Cape Coral , Florida

11-day Beyond Band of Brothers review

A little hard to understand...may have talked to fast.

Details...

Customer service
8.3

Hotel
5.7

Meals
8.0

Sights
8.2

Guide
7.3

Transportation
5.0

Procom overall
8.0

7.2
Good
October 4, 2017
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Mr. Robert Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

Rudy is very knowledgeable and informative about the Normandy region. He was also fun to listen to while he spoke and gave insights to some of the important happenings at Normandy. Enjoyed him very much. A very good tour guide.

How can you rate someone who lived it. The personal touch Henri gave us was immeasurable. Very interesting and a pleasure to listen to.

Besides being an Olympic skier; which was impressive, Marianne was a very informative and interesting guide.

Along with Steve's tour of Dachau the "Third Reich" tour in Munich was very good also. He has spent a lot of time researching those events and shared a lot of information about how the Reich really started. A good informative guide.

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
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Ms. Roberta Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

Very knowledgeable and passionate about what he says.

Unbelievably knowledgeable, what a treat to listen to him.

Very good

Every guide we had was excellent. Could not have asked for any one better.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
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Ms. Theresa Devries
Tekamah, Nebraska

18-day London to Berchtesgaden review

Disorganized; wasn't as passionate as our other guides; no real interesting information presented

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 2, 2017
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Mr. Tim Colliton
Tekamah, Nebraska

18-day London to Berchtesgaden review

Great overview of the city

What a unique guy!

Excellent - one of the last witnesses!

Unaware of construction at the site that closed some pathways

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.4

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 2, 2017
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Mr. Paul Sawyer
Lilburn, Georgia

11-day War in Poland review

Like I said this is the top of all the tours. No one can touch you for group tours!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 28, 2017
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Mr. Joe Less
Lone Tree, Iowa

11-day Beyond Band of Brothers review

They all did a great job, very knowledgeable. Rudy in Normandy sometimes talked way too fast to catch all. Also my red device gave me a lot of trouble.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.5

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 26, 2017
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Ms. Jennifer Means
Jenks, Oklahoma

11-day War in Poland review

The guide at the Wolf's Lair isn't listed above, but she was amazing and so funny!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.2

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 26, 2017
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Ms. Paula Means
Oklahoma City, Oklahoma

11-day War in Poland review

Liked the guy in the Salt Mines and would give3 him 5 stars, Marta hard to understand and talked toomuch

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
9.6

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 26, 2017
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Mr. John Gilbert
Arlington , Texas

11-day Central Europe Remembrance review

would like to have ask more questions, but I know time was limited. great job.

Details...

Customer service
10.0

Hotel
9.5

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
September 22, 2017
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Ms. Chris Crawford
Houston, Texas

11-day Beyond Band of Brothers review

wonderful and passionate....all of them!

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
September 22, 2017
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Dr. Nancy Pokorny
Colorado Springs, Colorado

11-day War in Poland review

Bartosz very nice, but lost us in a maze of historical minutae.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.8

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 21, 2017
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Mr. Jeffery Payne
San Antonio, Texas

18-day Normandy to Krakow review

The guides were all very knowledgable

Details...

Customer service
8.7

Hotel
8.5

Meals
7.0

Sights
8.5

Guide
8.4

Transportation
9.0

Procom overall
9.5

8.5
Very Good
September 21, 2017
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Mr. Charles Frey
Great Falls, Montana

11-day Eastern Front review

great guide, very knowledgeable and personable.

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 13, 2017
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Mr. Harold Waronker
Lima, Ohio

11-day Beyond Band of Brothers review

All were informative and answered our questions thoroughly

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
September 11, 2017
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Mr. Charlton White
Houston, Texas

11-day Eastern Front review

Fantastic

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
8.7

Guide
10.0

Transportation
8.2

Procom overall
10.0

8.6
Very Good
September 8, 2017
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Mr. John Strasko
Farmington Hills, Michigan

11-day Beyond Band of Brothers review

Guides were good but they with their accents they need to annouciate clearly and slowly. The tour hear devices picked up wind noises and impaired hearing. Need some type of wind guard on the tour guide microphone. Must take into account that people with hearing issues/problem are magnified with all adverse hearing conditions.

Details...

Customer service
8.3

Hotel
8.0

Meals
7.0

Sights
9.0

Guide
10.0

Transportation
8.0

8.4
Very Good
September 7, 2017
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Mr. Justin Lay
West Lafayette, Indiana

11-day Eastern Front review

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 7, 2017
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Ms. Marsha Dimel
Belton, South Carolina

11-day Eastern Front review

Super impressed with depth of knowledge. Great dialogue.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
9.5

Procom overall
9.0

9.5
Excellent
September 5, 2017
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Mr. John Dimel
Belton, South Carolina

11-day Eastern Front review

Very knowledgeable, aware of surroundings, repeated all questions so everyone could hear, very outgoing. Don't lose him.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
September 5, 2017
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Ms. Charlotte Marks
Southampton, Massachusetts

11-day Eastern Front review

Oleg was great - enthusiastic and extraordinarily knowledgeable.

Details...

Customer service
9.0

Hotel
10.0

Meals
8.0

Sights
9.1

Guide
9.0

Transportation
9.8

Procom overall
10.0

9.3
Excellent
September 5, 2017
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Ms. Nancy Prajzner
Southampton, Massachusetts

11-day Eastern Front review

Excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
September 5, 2017
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Ms. Denise Beghin
Scottsdale, Arizona

11-day Eastern Front review

Excellent. Had the answer to every question. Easy to understand. Very interesting to listen to

Details...

Customer service
10.0

Hotel
9.0

Meals
6.0

Sights
7.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
September 3, 2017
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Mr. Timothy Miller
Chandler, Arizona

11-day Eastern Front review

Loved him! Absolutely loved him!

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.6

Guide
10.0

Transportation
7.8

Procom overall
9.3

8.7
Very Good
September 3, 2017
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Mr. Gary Costigan
Fort Worth, Texas

11-day Eastern Front review

Oleg was a walking historical encyclopedia! He made the tour with his knowledge, I learned a lot from his talks!!

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
8.8

Guide
10.0

Transportation
8.0

Procom overall
10.0

9
Excellent
September 1, 2017
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Mr. John Fry
Ellicott City, Maryland

11-day Eastern Front review

Oleg was a top-notch guide

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
8.5

Procom overall
9.3

9.3
Excellent
August 30, 2017
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Ms. Donna Potruch
Conshohocken, Pennsylvania

11-day Eastern Front review

Excellent guide, both in his WWII knowledge and also history of Russia. Personable and easy to talk with. Really increased my knowledge of Russia.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 29, 2017
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Mr. James Haggerty
Kingston, Pennsylvania

11-day Eastern Front review

Oleg is the best. MVP. Not just about the sights, but about Russian life and history in general. He made the trip.

Details...

Customer service
8.5

Hotel
6.0

Meals
7.0

Sights
6.5

Guide
10.0

Transportation
8.8

Procom overall
9.0

8
Very Good
August 29, 2017
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Mr. William Neikirk
Somerset, Kentucky

11-day Fields of World War I review

5 stars are not enough. I rate both of them a 10

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

10
Excellent
August 29, 2017
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Mr. Scott White
Windham, New Hampshire

11-day Fields of World War I review

Iain McHenry was especially outstanding and generous with his time and knowledge

Details...

Customer service
10.0

Hotel
7.5

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
August 26, 2017
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Mr. John Carney
Bernalillo, New Mexico

11-day Fields of World War I review

WOW! Two absolutely superb guides and historians. Brilliant!

Details...

Customer service
10.0

Hotel
6.5

Meals
5.0

Sights
8.9

Guide
10.0

Transportation
8.5

Procom overall
9.0

8.3
Very Good
August 24, 2017
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Mr. Ralph Garfield
Manalapan, New Jersey

11-day Fields of World War I review

both were superb

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
August 24, 2017
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Mr. Greg Weigel
Louisville, Kentucky

11-day Fields of World War I review

All were excellent, professional, and knowledgeable.

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.5
Excellent
August 24, 2017
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Mr. Lee Danner
Kingwood, Texas

11-day Beyond Band of Brothers review

A wonderful / knowledgeable team. They had answers to all of my many questions and went out their way to make our trip memorable. We could tell that they loved their jobs. They are all treasures.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.7
Excellent
August 24, 2017
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Mr. Ralph Sombrio
Orange, Texas

11-day Fields of World War I review

Very well prepared . Lectures were well delivered.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 24, 2017
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Mr. Terry Englund
Hot Springs National Park, Arkansas

11-day Fields of World War I review

I don't think it's possible to get better local guides than these two!!

Details...

Customer service
10.0

Hotel
8.8

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 23, 2017
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Mr. Fredrick Seeger
Reston, Virginia

11-day Fields of World War I review

Both guides were outstanding. They were the highpoint of the tour. I would suggest that "Band" provide a map of the areas to be explored, either by the day or by the guide. The large "Band" map provided was not helpful. I expected a map that I could use every day to track my location especially with a reference to the WWI operation(s) discussed. I purchased a commercial French WWI map late in the tour which was helpful to get me oriented.

Details...

Customer service
8.7

Hotel
7.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
8.0

8.5
Very Good
August 23, 2017
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Mr. Patrick Leary
Pleasanton, California

11-day Fields of World War I review

Both were Awesome. It was good to have two different guides of awesome caliber. Gives a different perspective.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.9

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 23, 2017
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Mr. Peter Katopes
New York, New York

9-day WW2 Bucket List on a Budget review

All the local guides were extraordinary!The only complaint was that at Angoville we were told that an old woman named Genevieve had witnessed the events there as a child, she said nothing beyond a mere hello. It would have been very interesting to have been able to have some kind of conversation with her.

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 21, 2017
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Mr. Mike Luepke
Bonduel, Wisconsin

9-day WW2 Bucket List on a Budget review

Rudy in Normandy was GREAT!!! Best guide of the trip. He really brought the history to life

Details...

Customer service
9.0

Hotel
9.3

Sights
9.9

Guide
9.3

Transportation
10.0

Procom overall
9.0

9.4
Excellent
August 18, 2017
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Mr. Randy Cramer
Savage, Minnesota

9-day WW2 Bucket List on a Budget review

Local guides were terrific,steves walking tour of Munich,the listning device ,didn't miss a word,

Details...

Customer service
10.0

Hotel
6.0

Sights
8.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
August 18, 2017
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Mr. Roman Sheer
Wayland, Massachusetts

9-day WW2 Bucket List on a Budget review

All very good.

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 18, 2017
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Ms. Candace Parry
Towanda, Kansas

9-day WW2 Bucket List on a Budget review

Lots of information. Sometimes get to be overwhelming.

Details...

Customer service
10.0

Hotel
8.7

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 18, 2017
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Ms. Carolyn Foland
Sacramento, California

9-day WW2 Bucket List on a Budget review

I liked Steve's commentary in Dachau, but didn't feel I gained all that much in the walking tour.

Details...

Customer service
10.0

Hotel
8.7

Sights
9.3

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 18, 2017
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Mr. Keith Pemberton
Bellefontaine, Ohio

9-day WW2 Bucket List on a Budget review

They were all very knowledgeable and included many interesting stories of individuals that you never have heard before.

Details...

Customer service
9.3

Hotel
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 18, 2017
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Ms. Judy Pagel
Kingsburg, California

9-day WW2 Bucket List on a Budget review

Rudy was the very best. One can see and hear his passion.

Details...

Customer service
8.3

Hotel
7.3

Sights
9.5

Guide
8.7

Transportation
10.0

Procom overall
10.0

9
Excellent
August 18, 2017
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Mr. Frederick Blinne
Wake Forest, North Carolina

11-day Normandy to the Bulge review

very interesting and provided great information

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 17, 2017
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Mr. Charles Freund
Arlington, Texas

9-day WW2 Bucket List on a Budget review

Guides were excellent & knowledgeable...Munich guide seemed a bit anti American?

Details...

Customer service
10.0

Hotel
7.7

Sights
9.8

Guide
9.0

Transportation
9.0

9.1
Excellent
August 17, 2017
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Mr. Richard Craig
Crystal Falls, Michigan

9-day WW2 Bucket List on a Budget review

All very knowledgeable and willing to provide additional information. They really made the history come alive.

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.8
Excellent
August 17, 2017
profil
Mr. Jason Weaver
South Sioux, Nebraska

9-day WW2 Bucket List on a Budget review

All very knowledgeable

Details...

Customer service
8.3

Hotel
7.3

Sights
9.2

Guide
9.3

Transportation
10.0

Procom overall
10.0

9
Excellent
August 17, 2017
profil
Ms. Miriam Blinne
Wake Forest, North Carolina

11-day Normandy to the Bulge review

Rudy is very, very knowledgeable and passionate guide. Henri was also knowledgeable and had first hand knowledge of events which made it so interesting and, in fact, emotional.

Details...

Customer service
10.0

Hotel
8.7

Meals
9.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 16, 2017
profil
Ms. Jane Levering
Towson, Maryland

8-day Battle of Britain review

Excellent! Would contact her again.

Details...

Customer service
7.7

Hotel
10.0

Meals
8.0

Sights
6.2

Guide
10.0

Transportation
9.5

Procom overall
9.0

8.6
Very Good
August 13, 2017
profil
Mr. Phil Manning
Colorado Springs, Colorado

8-day Battle of Britain review

very impressive

Details...

Customer service
10.0

Hotel
7.0

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 8, 2017
profil
Mr. Jim Kavanaugh
Mundelein, Illinois

8-day Battle of Britain review

Outstanding

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
8.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

8.8
Very Good
August 8, 2017
profil
Mr. Darren Cummings
Tucson, Arizona

11-day Beyond Band of Brothers review

I couldn't imagine having tour guides with more knowledge than the 3 guides we had. I will treasure and value the information I gathered from all 3 of them and I truly hope that I will have the opportunity to meet up with them again

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 7, 2017
profil
Mr. Richard Mchale
Napa, California

11-day Third Reich review

Jutta in Hamburg seemed unprepared and in once case when we went to the Flak Tower, it was apparent that she had not prepared for our visit and she seemed to make things up as we went along. I think the sentiment as far as she is concerned was universally the same amount the group.

Details...

Customer service
10.0

Hotel
8.5

Meals
8.0

Sights
9.6

Guide
8.5

Transportation
10.0

Procom overall
9.5

9.2
Excellent
August 3, 2017
profil
Mr. Charles Levering
Towson, Maryland

8-day Battle of Britain review

Fantastic. She should always use her if you have the chance. Informative. Knowlegeble. Very sociable and caring.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
7.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
August 2, 2017
profil
Mr. Charles Levering
Towson, Maryland

5-day Normandy Invasion review

Very knowledgeable. I would have liked to have had a few maps to refer to while he was explaining diffrent stages of the battle.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 1, 2017
profil
Ms. Jackie Swist
Turners Falls, Massachusetts

8-day Battle of Britain review

Ruth was exceptional. You couldn't get any better!! She was so knowledgeable and personable!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 1, 2017
profil
Mr. Eric Heestand
Pemberville, Ohio

8-day Battle of Britain review

Very knowledgeable

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 31, 2017
profil
Mr. James A. Ubertalli
Hanover, Massachusetts

5-day Normandy Invasion review

Christophe Raufe (sp?) was absolutely phenomenal! So much information from many sources and open to conversation too.

Details...

Customer service
9.5

Hotel
10.0

Meals
10.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 27, 2017
profil
Mr. Randy Trowbridge
Tucson, Arizona

11-day Beyond Band of Brothers review

It would be sad to loose any of these guides.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 26, 2017
profil
Mr. Eric Moots
Eureka , Kansas

11-day Beyond Band of Brothers review

Henri was great

Details...

Customer service
9.7

Hotel
9.0

Meals
9.0

Sights
9.1

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 25, 2017
profil
Ms. Kim Villella
Chandler, Arizona

12-day Two World Wars review

Our guides did a great job. My only "criticism" of Jeanne in the Holland museum was that she didn't want us to wander off and look at things that interested us. She wanted us right in front of her listening to her story of everything. While that is OK, that didn't leave us any chance to see other items that were of more interest to us personally. She literally came and rounded us "roamers" up to get us back in front of her. We were usually just a few meters away from her, but she didn't allow that! Rudy was by far the best, most interesting with facts, and he was also great with the 13 year old boy who was on our tour. He really made that young guy feel included and special that day.

Details...

Customer service
10.0

Hotel
9.0

Meals
9.0

Sights
9.2

Guide
8.5

Transportation
8.5

Procom overall
10.0

9.2
Excellent
July 22, 2017
profil
Ms. Sherry Williamson
Aiken, South Carolina

5-day Normandy Invasion review

Rudy was an excellent guide. He was full of interesting facts as well as being quite funny.

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.5

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.4
Excellent
July 18, 2017
profil
Mr. Fred Horowitz
Lebanon, Pennsylvania

12-day Two World Wars review

Each of the guides was knowledgeable and fun. Excellent choices except for Ange in Paris who was adequate, but not up to Procom standards.

Details...

Customer service
9.7

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
9.3

Transportation
9.5

Procom overall
10.0

9.6
Excellent
July 17, 2017
profil
Ms. Norma Pellegrino
Fort Mill, South Carolina

9-day American Civil War review

Very knowledgeable,but needed roller skates to keep up with him.

great job

great job

her first time. did awesome.

the best

great job...a bit too long winded.

knew his stuff..but went fast and pushed his book too often

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
8.7

Guide
8.3

Transportation
8.0

Procom overall
10.0

8.8
Very Good
July 15, 2017
profil
Mr. John Nepolitan
Pearl River, New York

5-day Normandy Invasion review

unreal the amount of info but at times maybe went on a little to long

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 14, 2017
profil
Ms. Donna Lehigh
Union Bridge, Maryland

9-day American Civil War review

I'd give Jim 10 stars!

My favorite!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 13, 2017
profil
Mr. William Almany
Cerritos, California

5-day Normandy Invasion review

Rudy was very well informed and had a very pleasant was of presenting information. He seemed to enjoy his work and he took time to answer all questions.

Details...

Customer service
7.0

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
July 12, 2017
profil
Mr. Claude Christ
Tulsa, Oklahoma

11-day Beyond Band of Brothers R&R review

Christophe was UNBELIEVEABLE!!! So much information. Vincent was good, just hard to understand sometimes.

Details...

Customer service
10.0

Hotel
9.5

Meals
9.0

Sights
9.9

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 12, 2017
profil
Mr. Ridge Taylor
Lake Oswego, Oregon

9-day American Civil War review

A little choppy but very informative

Stunning!

He seemed more interested in talking about himself. Arlington could not have been diminished even by Jim.

Details...

Customer service
10.0

Hotel
7.7

Meals
5.0

Sights
7.9

Guide
6.6

Transportation
5.5

Procom overall
8.3

7.3
Good
July 11, 2017
profil
Mr. Ron Benson
Merry Point, Virginia

9-day American Civil War review

Liked the humor. Did not like the "war stories" and Bush bashing.

Ditto above.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
8.6

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.1
Excellent
July 11, 2017
profil
Mr. Ken Bench
Vine Grove, Kentucky

9-day American Civil War review

Spent too much time on his resume. :)

Difficult to hear

This guy was the best with a good sense of humor

Same as above and too rushed

Details...

Customer service
9.5

Hotel
10.0

Meals
10.0

Sights
8.7

Guide
8.0

Transportation
10.0

Procom overall
9.3

9.4
Excellent
July 10, 2017
profil
Mr. Robert Dehle
Spokane, Washington

11-day Beyond Band of Brothers review

They were all very knowledgeable and helpful with every question. It was a true pleasure.

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 8, 2017
profil
Mr. Thomas Nelson
Marston, North Carolina

11-day Beyond Band of Brothers review

They were very knowledgeable and always provided great background information to sites that we were visiting.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 7, 2017
profil
Mr. Johnny Pitts
Waxahachie, Texas

11-day Beyond Band of Brothers review

Henry spoke a little fast and Robert walked a little fast but other than that they were very thorough and very good at what they do. I really enjoyed the tour guides.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
July 7, 2017
profil
Ms. Deborah Crovetto
Poplarvillle, Mississippi

18-day Normandy to Krakow review

Steve was a little rough on us - too much walking

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
9.4

Guide
8.3

Transportation
8.0

Procom overall
10.0

8.9
Very Good
June 30, 2017
profil
Ms. Brenda Christ
Tulsa, Oklahoma

11-day Beyond Band of Brothers R&R review

All of the guides were very knowledgeable and friendly.

Details...

Customer service
10.0

Hotel
8.2

Meals
9.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 22, 2017
profil
Mr. Shawn Mihal
Greensburg, Pennsylvania

11-day Beyond Band of Brothers review

I was totally blown away by the wealth of knowledge possessed by our guides. The only reason I gave Jean-Luc 4 stars was that he was at times hard understand due to English not being one of his strong suits.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.8
Excellent
June 22, 2017
profil
Mr. John Marshall
Midland, Texas

18-day London to Berchtesgaden review

The guides were incredible. So much knowledge. Hearing devices did not always work.

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 21, 2017
profil
Ms. Deborah Gold
New York, New York

11-day Beyond Band of Brothers review

all of the guides were so knowledgeable and pleasant. i enjoyed their stories, some which were personal.

Details...

Customer service
10.0

Hotel
8.0

Meals
7.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
June 19, 2017
profil
Mr. James Newkirk
Austin, Texas

11-day Beyond Band of Brothers review

great guides, truly priceless. you could tell they cared to give you a personal story

Details...

Customer service
8.0

Hotel
8.7

Meals
9.0

Sights
8.9

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.1
Excellent
June 18, 2017
profil
Ms. Brigette Bartko
Greensburg, Pennsylvania

11-day Beyond Band of Brothers review

All tour guides were very knowledgeable and excited to bestow their information to the group. My husband was so excited it was like watching him see a new WWII documentary! :)

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.8

Transportation
10.0

Procom overall
10.0

10
Excellent
June 18, 2017
profil
Mr. Douglas Johnson
Argyle, Texas

5-day Normandy Invasion review

Outstanding! He was able to speak at length about the events at all the locations, including insights of individuals involved. Never even looked at note.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 16, 2017
profil
Mr. Kirk Danley
Greeley, Colorado

11-day Beyond Band of Brothers review

Christophe is simply superb, Henri had a very interesting story and was very good though he seemed to labor a bit at times with English in using "um" quite a bit to lose the continuity of the other guides, Jean-Luc is a good guy but quite a lot less information and enthusiasm than the other guides, Steve is great absent a bit of the political comments slipped in as I noted before. Overall, I was very impressed with the quality of the local guides.

Details...

Customer service
9.5

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 16, 2017
profil
Mr. Bronson Gibbs
Dover, Tennessee

5-day Normandy Invasion review

Our local guide in Normandy was Christophe. He was outstanding, professional and very knowledgeable about events, locations and history in general.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 16, 2017
profil
Mr. Robert Birks
Beech Mountain, North Carolina

5-day Normandy Invasion review

Rudy was exceptional

Details...

Customer service
9.7

Hotel
9.0

Meals
7.0

Sights
9.5

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.2
Excellent
June 15, 2017
profil
Mr. Stephen White
Chatham , Illinois

11-day Beyond Band of Brothers review

All were great. I would welcome the chance to tour with all of them again. Unequaled in their knowledge.

Details...

Customer service
10.0

Hotel
9.3

Meals
9.0

Sights
9.3

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 11, 2017
profil
Mr. Tim Rietzke
Coldwater, Kansas

11-day Beyond Band of Brothers review

The local guides were added so much to our trip, and were all top notch.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 11, 2017
profil
Mr. James Connor
Woodbridge, Virginia

5-day Normandy Invasion review

Rudy helped make the trip a lifetime memory! I really enjoyed getting to know him. Great choice!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 9, 2017
profil
Mr. John Mckosky
The Woodlands, Texas

5-day Normandy Invasion review

Rudy was professional, calm, knowledgeable, and always considerate. Rudy #2 was awesome with his personalized sketches of soldiers lives at various locations in Normandy!

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 9, 2017
profil
Mr. Mike Beckman
Bowie, Maryland

11-day Normandy to the Bulge review

Outstanding Passion by each.

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 8, 2017
profil
Ms. Sharonne Baylor
Saint Charles, Minnesota

11-day Beyond Band of Brothers review

All guides were excellent. Lots of information. Sometimes hard to keep up with Henri's explanations, but enjoyed his personal stories. Steve walked pretty fast and some of the group had a hard time keeping up.

Details...

Customer service
9.7

Hotel
8.0

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.2
Excellent
June 7, 2017
profil
Mr. Jim Mcentee
Parker, Colorado

11-day Beyond Band of Brothers review

They were all good and added much value.

Details...

Customer service
8.3

Hotel
7.0

Meals
7.0

Sights
8.1

Guide
9.3

Transportation
9.0

Procom overall
9.0

8.2
Very Good
June 7, 2017
profil
Mr. Steve Tatham
Manchester, New Hampshire

8-day Battle of Britain review

Well informed on a number of topics

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
May 31, 2017
profil
Mr. Steve Heggie
Shepherdsville, Kentucky

11-day Beyond Band of Brothers review

All were very informative. They brought the past back to life and introduced new facts which the history books and documentaries do not include

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 25, 2017
profil
Mr. James Early
Bedford, New Hampshire

5-day Normandy Invasion review

Rudy was a terrific Guide. You could tell that it was a passion for him

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 22, 2017
profil
Mr. Brian Olson
Highlands Ranch, Colorado

11-day Beyond Band of Brothers review

Simply put, we learned so much. Could not have been more pleased.

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 22, 2017
profil
Mr. D.W. George
Orlando, Florida

11-day Beyond Band of Brothers review

Have recommended all three to people I know in the business.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 20, 2017
profil
Mr. Joseph Maskivish
Scottsdale, Arizona

11-day Beyond Band of Brothers review

Rudy has a great knack for telling stories and painting pictures. Out of the three, Steve's knowledge blew me away

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 19, 2017
profil
Mr. David Schaaf
Scottsdale, Arizona

11-day Beyond Band of Brothers review

Henri was extremely knowledgeable and maybe the best guide out of the whole group. His disciplined approach limited questions and frankly his arrogance got in the way of his overall effectiveness.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.7

Guide
9.3

Transportation
9.0

Procom overall
10.0

9.6
Excellent
May 19, 2017
profil
Mr. Tim Mohn
Neshanic Station, New Jersey

5-day Normandy Invasion review

Wonderful experience. If I go back I'd want to work with him directly and have him build a tour for me. Would love to see St. Lo

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 19, 2017
profil
Mr. Douglas Goss
Topeka, Kansas

11-day Beyond Band of Brothers review

They were all very passionate and knew their subject. We learned so very much.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 19, 2017
profil
Mr. Richard Swanke
Hanover, Pennsylvania

11-day Beyond Band of Brothers review

It was a pleasure to have these gentlemen as our guides. Friendly, outgoing, and eager to answer all questions that we had. They were the BEST that I have ever had.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 19, 2017
profil
Mr. John Carney
Bernalillo, New Mexico

8-day Battle of the Bulge review

Henri Mignon is a treasure beyond price!

Details...

Customer service
10.0

Hotel
7.0

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
April 1, 2017
profil
Ms. Shirley Ferguson
Arlington , Texas

8-day Pearl Harbor Anniversary review

Vince was wonderful and made all the tours he escorted very informative and accurate.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
February 10, 2017
profil
Mr. Norman Bouton
San Francisco, California

8-day Islands of the Pacific review

Fantastic!

Fantastic and a character!!

Details...

Customer service
9.5

Hotel
8.0

Meals
5.0

Sights
10.0

Guide
9.5

Transportation
10.0

Procom overall
10.0

8.9
Very Good
January 18, 2017
profil
Mr. Lance Breiman
Portland , Oregon

8-day Battle of the Bulge review

Henri and Scott were by far the most interesting but there depth of knowledge combined with the larger scope of their tours made them the hands down favorites

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
8.8

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.4
Excellent
January 3, 2017
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Mr. Brett Pendleton
Grand Prairie, Texas

16-day Grand Pacific review

Awesome knowledgeable guide...!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
8.9

Transportation
6.0

Procom overall
10.0

8.9
Very Good
January 1, 2017
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Mr. Hugh Rawlings
Neutral Bay, Sydney NSW,

8-day Islands of the Pacific review

Could not have asked for a better guide.

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
10.0

Guide
10.0

9.9
Excellent
January 1, 2017
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Mr. Charles Vincent
Gulfport, Mississippi

16-day Grand Pacific review

Very knowledgable of Guam's culture and the battle history. Well prepared and an excellent host!

Same comment as above on Saipan and Tinian!

Details...

Customer service
10.0

Hotel
9.3

Meals
6.0

Sights
10.0

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.3
Excellent
December 29, 2016
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Mr. David Ginn
Bentonville, Arkansas

8-day Pearl Harbor Anniversary review

I learned a lot from Justin, both as a group guide and talking to him privately.

Informative and with excellent enthusiasm. Could have skipped the going down the bus aisle and talking to everyone on the ride back to Honolulu after show, it was late and people wanted to doze off!

Very informative guide, but the palace tour could have been about half the time, as it took time away from other sights that day.

Absolutely loved this Texas girl! Very smart and enthusiastic.

Very informative, although a bit too informative at some of the stops. I would have enjoyed more time to walk around this museum on my own.

As stated before, I did not go on this tour due to weather. Revisited Army museum.

Details...

Customer service
10.0

Hotel
8.0

Meals
6.0

Sights
8.6

Guide
8.0

Transportation
10.0

Procom overall
10.0

8.7
Very Good
December 28, 2016
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Mr. Scott Beeman
Conroe , Texas

8-day Battle of the Bulge review

Henri is a treasure, as was Scott

Details...

Customer service
10.0

Hotel
6.5

Meals
8.0

Sights
8.6

Guide
8.2

Transportation
9.0

Procom overall
9.3

8.5
Very Good
December 27, 2016
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Ms. Diane Castiglia
Mamaroneck, New York

8-day Battle of the Bulge review

Henri was so special because he was able to combine personal experiences with factual information about the battle. He was so special. The other tour guides were excellent!

Details...

Customer service
9.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
December 26, 2016
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Mr. William Sjostedt
Mamaroneck, New York

8-day Battle of the Bulge review

They were all just outstanding. Henri is should be elevated to Belgium's National Treasure. His personnel stories and accounts made this tour so special. The Director of the Vianden Castle made us feel just as special as the castle itself. Scott at the cemetery was so informative. He brought a battle that was thousands of miles away and years ago to life and made us so proud to be among those that fought and gave their lives for us.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 23, 2016
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Mr. David Defoe
Bayard, Nebraska

8-day Battle of the Bulge review

all guides excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 21, 2016
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Mr. John Breivogel
Baltimore, Maryland

8-day Battle of the Bulge review

The guide at Bourscheid Castle was also five star.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 20, 2016
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Mr. David Zimmer
Unionville, Iowa

8-day Battle of the Bulge review

Scott the best

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.1

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
December 20, 2016
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Mr. Bronson Gibbs
Dover, Tennessee

8-day Battle of the Bulge review

This was my second time at meeting Henri and Scott. They are perfect examples of what a guide should be. Henri provided a living history to his part of the tour and we were able to see the war through his experiences. Scott is a walking encyclopedia of the battle of the bulge. He's concise and takes great pride in the work he does.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
December 20, 2016
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Ms. Mary May Vernoy
Metairie, Louisiana

8-day Pearl Harbor Anniversary review

Justin's knowledge of the Island's role in WWII is endless he was a fountain of information

Great guide-very knowledgeable and great personality

This docent gave an excellent tour, answered all our questions, and her respect for the Palace and its associated history showed through.

Guide was young, but knew her history. Also liked the ability to do some additional exploring on my own.

This Air Force veteran was a joy to talk to, knew his subject matter, and loves doing his job. Well done.

They were OK, but tramping through the sand to boat ride I could have skipped. Ranch vehicle tour with info on movies, etc. was very interesting.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
9.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 20, 2016
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Mr. Alex Owen
Marietta, Georgia

16-day Grand Pacific review

Justin knows his stuff.

We were in Camille's group and had a excellent guide, I understand that some of the other groups had either a different guide or just an audio guide.

Kate was excellent!

Excellent knowledge of the history of the war on Guam.

My favorite, great connection to the local culture and politics and economy. We learned a lot from Don concerning how the Protectorate of the NMI works. Gordon who was with the transportation company was also very insightful.

Details...

Customer service
10.0

Hotel
9.0

Meals
9.0

Sights
9.2

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.5
Excellent
December 19, 2016
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Ms. Donna Nungesser
Philadelphia, Pennsylvania

8-day Pearl Harbor Anniversary review

Justin is a wealth of knowledge! I widh he could've done a more in depth guided tour of Army Museum.

She was amazing and so full of information!

He was very informative but a little hard to hear.

He was very informative and helpful with pictures. The bus was a little worrisome with all the squeaking and squealing of the brakes.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
8.6

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.1
Excellent
December 15, 2016
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Mr. Michael Bloch
Gilroy, California

8-day Pearl Harbor Anniversary review

Excellent, very knowledgeable on his history

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.9

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.7
Excellent
December 12, 2016
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Mr. Arthur Wilson
Middletown, New York

8-day Pearl Harbor Anniversary review

He was very informative

He was very good

She was a very intense and emotional and very dedicated

She was very informative

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 12, 2016
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Ms. Donna Jackson
Manila, Arkansas

8-day Pearl Harbor Anniversary review

Justin was exceptional. His knowledge was impressive and made the experience so exciting. Loved the Pith helmet, Justin!

Such a fun guide! He was so enthusiastic. The day was rainy but he had so many great stories and made us all feel like he'd known us forever. As a matter of fact, he constantly called us "family."

She was a soft-spoken, elegant lady. She walked (seemingly floated) from room to room and made the palace come alive. Her knowledge of the royal family was amazing. She was a volunteer and her love of the family and the palace was obvious.

She was a very intelligent young woman who knew her subjects very well. It was encouraging to see a young person so interested in making sure we had the ultimate experience while touring the historic USS Missouri.

What a great day. The museum is amazing and our guide knew everything about each of the exhibits we visited. He was a volunteer at the museum and told us a little about his experiences as a fighter pilot. He was specifically asked about his combat experience. He never seemed to brag about his military service-- he just told a few facts and moved on. He was an excellent speaker full of exciting information.

He was a helpful guide who was quite funny. He made the bumpy bus ride fun with his jokes and anecdotes about the property.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
8.6

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 10, 2016

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