Read history tour reviews

Welcome to this page dedicated to the hundreds of reviews that passengers of Procom's Beyond Band of Brothers Tours have left over the years. The reviews are listed most current to oldest, but you can also filter to show comments in each category they rated or by the type of the tour as well.


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Ms. Shirley Ferguson
Arlington , Texas

8-day Pearl Harbor Anniversary review

Cassie was wonderful and very helpful. A real credit to the tour company.

Received all info and travel plans in a very timely manner.

Beautiful hotel which was very centrally located on Waikiki Beach. Great room. Excellent restaurants and friendly helpful staff.

Great tours and very informative tour guide. Made everything so easy and comfortable. Made sure we were all well taken care of and all our needs and questions were covered.

Vince was wonderful and made all the tours he escorted very informative and accurate.

Great restaurants and excellent service.

Charlie is a true asset to this tour company. He was always taking care of us with a friendly and easy going manner. I have a new friend and hope to travel with him again.

Wonderful, informative and covered all the bases in Honolulu. I have highly recommended your company to many of our friends and will travel with you again next year.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
February 10, 2017
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Mr. David Ginn
Bentonville, Arkansas

8-day Pearl Harbor Anniversary review

Nikki is excellent!

Excellent hotel on the beach, breakfasts were good, nice shops, comfortable rooms, across the lawn from Army Museum.

Although it was not related to the military, I really enjoyed the day at the Polynesian Cultural Center. It was an informative and fun look at the entire Pacific islands, plus great food. I could have spent all day on the Missouri. I went back to the US Army Museum for a second visit. The Pearl Harbor area has really improved for visitors since I was there in 1991. I skipped Kualoa Ranch because it was rainy, but was required to rate it as "this field is required"

I learned a lot from Justin, both as a group guide and talking to him privately.

Informative and with excellent enthusiasm. Could have skipped the going down the bus aisle and talking to everyone on the ride back to Honolulu after show, it was late and people wanted to doze off!

Very informative guide, but the palace tour could have been about half the time, as it took time away from other sights that day.

Absolutely loved this Texas girl! Very smart and enthusiastic.

Very informative, although a bit too informative at some of the stops. I would have enjoyed more time to walk around this museum on my own.

As stated before, I did not go on this tour due to weather. Revisited Army museum.

Honolulu is one of America's culinary destinations with many outstanding restaurants (a few of which I tried on my own!). I understand that a buffet for eighty people can never compete with those, but I'm fine with that and enjoyed talking with other members of the group! Breakfast at hotel was good.

My second tour with Charlie. He is bright and informative, organized, and fun to be around, and I hope to see him on many future tours!

Another excellent tour, which increased my knowledge of WW2!

Details...

Customer service
10.0

Hotel
8.0

Meals
6.0

Sights
8.6

Guide
8.0

Transportation
10.0

Procom overall
10.0

8.7
Very Good
December 28, 2016
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Ms. Mary May Vernoy
Metairie, Louisiana

8-day Pearl Harbor Anniversary review

Excellent personalized service. Arranged my own airfare, but travel insurance referral helped. TI was reasonable and covered what I needed. Pickup from airport was flawless.

Information was to the point and sufficient. Splitting the large group into 2 separate groups kept the itinerary and travel up close and personal.

Since this was my first tour, the meal information on some days (ie. cafeteria style, where eating, etc) would have helped the planning of those days when we wanted to eat on our own. But this was minor.

Excellent hotel. Great service, great breakfasts, easy to use coupon for breakfast, clean, comfortable, close to other locations I wanted to go.

Since this is a WWII history tour, you might want to explore possibility of adding visit to Schofield Barracks, and more time at Punchbowl, especially of those of us who had relatives on the wall or buried in the cemetery. Transportation and information for military ID holders to visit USS Utah, site of bungalow house from In Harms Way and other items onbase (possibly in lieu of Island Tour or cultural center) might be a welcome addition. Both Kualoa Ranch and Polynesian cultural center were interesting, but you might consider the above options.

Justin's knowledge of the Island's role in WWII is endless he was a fountain of information

Great guide-very knowledgeable and great personality

This docent gave an excellent tour, answered all our questions, and her respect for the Palace and its associated history showed through.

Guide was young, but knew her history. Also liked the ability to do some additional exploring on my own.

This Air Force veteran was a joy to talk to, knew his subject matter, and loves doing his job. Well done.

They were OK, but tramping through the sand to boat ride I could have skipped. Ranch vehicle tour with info on movies, etc. was very interesting.

One meal where we stood over hot grill to cook our own steaks, and restaurant personnel were very slow to serve us, definitely would not be on my to do list. Other than breakfast (which was outstanding), the hotel food was average, and the same thing, on most buffets. I would have liked to explore additional places in the area, when we were dining near hotel, such as Gordon Birsch (spelling?) restaurant on the water. Food was great. Polynesian food was OK at Center, but one usually has an option of an alcoholic drink at a luau. Ranch lunch was passible. The first tour to a place is always an experiment. My comments are meant to help you plan a better experience for those who come after us.

Rudy went out of his way to help us in any way he could. He is a great tour manager. I'm particularly grateful to him for helping a few of us "old ladies" to climb up Diamondhead without falling on our behinds. And for going and personally bringing us water from the bus when we finished. He was a great 'shepherd' taking are of his 'flock', making sure we were all on the bus to return to hotel at the end of each adventure, and smoothing any problems or concerns that we had. We were in great hands. Bravo Zulu for a job well done.

Excellent drivers and coach accommodations. Having plenty of water for us to drink, and breakfast the morning we had to get up early to go to Pearl Harbor ceremonies were particularly appreciated.

Excellent personal service. Got to all the 'important' historical places, excellent hotel, guides and accomodations.

This was my 'bucket trip' of my lifetime, having a cousin who went down with the USS Arizona. Being present for the 75th anniversary of the bombing of Pearl Harbor was a dream come true. Your discounts for those of us who served in the military are very much appreciated. I would absolutely recommend this tour to anyone. Well done!

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
9.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 19, 2016
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Ms. Donna Nungesser
Philadelphia, Pennsylvania

8-day Pearl Harbor Anniversary review

Cassie was awesome!! Anytime I had a question or my flight itinerary changed she always answered my e-mails very quickly.

The hotel was amazing! The room was spacious and clean and comfortable. The employees of the hotel were friendly and very willing to help with any needs I had.

My least favorite part of the tour was Iolani Palace. The tour took too long. We weren't given enough time to actually walk through and look through the museums with the exception of the USS Bowfin and the Pacific Aviation Museum. I really liked the guided tour of both of these. I wish there were more guided tours in the museums. I was surprised at how much the Park Service rushed everyone through the USS Arizona Memorial. My absolute favorite part of the tour was the one part I thought I was going to hate, the Polynesian Cultural Center. I learned so much while there and it was fun.

Justin is a wealth of knowledge! I widh he could've done a more in depth guided tour of Army Museum.

She was amazing and so full of information!

He was very informative but a little hard to hear.

He was very informative and helpful with pictures. The bus was a little worrisome with all the squeaking and squealing of the brakes.

The meals were not the best. I must say I don't think I'll be eating rice any time soon:) I know there was a challenge because of my being a vegetarian and Charlie and Camille made sure there was something without meat at every meal and I do sincerely appreciate that they were concerned and made sure I had something at every meal. Acouple of nights we skipped the dinners because we just didn't want any more rice!!!

I think Charlie did a very good job. It was a little hectic when we would first get to a place with such a big group but he kept us on track and didn't lose anyone!!!

I think Procom was great. They were very helpful and friendlywith all my questions

My general impression of the tour was that large groups are not the norm and it was a little much to deal with. I think overall you did a good job. There was definitely a lot to see and do. I wish there was more time alotted to museums and memorials and less to the palace and Ranch. I would recommend the tour because there was a lot seen and learned that wouldn't have been if it wasn't for the tour and the guides.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
8.6

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.1
Excellent
December 15, 2016
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Ms. Emily George
Houston, Texas

8-day Pearl Harbor Anniversary review

A very nice hotel!

My only suggestion would be to limit the time at the Kualoa Ranch. Even though I don't mind waiting, I could tell other passengers seemed tired and were ready to leave earlier.

Great!

I love the attention everyone receives and is so willing to work with those who might want to do something else while on tour! (And I appreciate the office staff so very much!)

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 13, 2016
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Ms. Cheryl Harlow
Chester, Virginia

8-day Pearl Harbor Anniversary review

First class. Very impressed with the food & hotel. Beyond my expectations.

Details...

Customer service
9.7

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
December 13, 2016
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Mr. Michael Bloch
Gilroy, California

8-day Pearl Harbor Anniversary review

Very Satisfied

Again, the only comment here is that in the initial form I sent in, I requested one king/queen bed for me and my wife, and our room had two twin beds.

All places visited were excellent, with great customer service.

Excellent, very knowledgeable on his history

very good meals,except there was never mention about the gluten free option for my wife.

Excellent, a very knowledgeable tour manager and always kept us informed, him and Camille were great as a team.

Excellent, again only minor issues with meals and the hotel beds, other than that service was excellent.

Loved the tour, and plan on going back to Hawaii. Also, looking forward to going on two more Beyond Band of Brothers tours in the future, and would highly recommend Beyond Band of Brothers tours to our friends, family, and colleagues.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.9

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.7
Excellent
December 12, 2016
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Mr. Arthur Wilson
Middletown, New York

8-day Pearl Harbor Anniversary review

He was very informative

He was very good

She was a very intense and emotional and very dedicated

She was very informative

EXCELLENT!!! MORE THAN ENOUGH TO EAT!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 12, 2016
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Ms. Donna Jackson
Manila, Arkansas

8-day Pearl Harbor Anniversary review

Loved the nearness of the hotel to the beach! The staff was wonderful and any request was met with a smile.

My favorite was the Arizona Memorial and all the other sites associated with the entire complex. The day was so exciting! It was the memory of a lifetime! My family lost a sailor aboard the USS Pennsylvania and I've heard about his sacrifice all my life. To get to see his name listed on the ship's list of men lost during the attack was a moving experience. S/1c Dencil J. McIntosh was only 20 years old when he died---just one of many, but special to our family. I was humbled by the realization of what those men did for the United States of America!

Justin was exceptional. His knowledge was impressive and made the experience so exciting. Loved the Pith helmet, Justin!

Such a fun guide! He was so enthusiastic. The day was rainy but he had so many great stories and made us all feel like he'd known us forever. As a matter of fact, he constantly called us "family."

She was a soft-spoken, elegant lady. She walked (seemingly floated) from room to room and made the palace come alive. Her knowledge of the royal family was amazing. She was a volunteer and her love of the family and the palace was obvious.

She was a very intelligent young woman who knew her subjects very well. It was encouraging to see a young person so interested in making sure we had the ultimate experience while touring the historic USS Missouri.

What a great day. The museum is amazing and our guide knew everything about each of the exhibits we visited. He was a volunteer at the museum and told us a little about his experiences as a fighter pilot. He was specifically asked about his combat experience. He never seemed to brag about his military service-- he just told a few facts and moved on. He was an excellent speaker full of exciting information.

He was a helpful guide who was quite funny. He made the bumpy bus ride fun with his jokes and anecdotes about the property.

The meals were fine for me, but my husband is used to Southern food and didn't like some of the offerings. The breakfasts were the best! We both loved them. The evening meal at the Polynesian Cultural Center was especially good. Travelers have to consider "when in Rome."

Rudy was very helpful and knows his stuff!

Love Procom!

I will always book my history tours with Procom. I feel like I know Nikki and the others at the Procom office and that they'll take care of me!

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
8.6

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 10, 2016

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