Read history tour reviews

Welcome to this page dedicated to the hundreds of reviews that passengers of Procom's Beyond Band of Brothers Tours have left over the years. The reviews are listed most current to oldest, but you can also filter to show comments in each category they rated or by the type of the tour as well.


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Mr. Thomas Claymon
Rochester, Minnesota

11-day Beyond Band of Brothers review

Great Customer Service

All questions were answered

All were top notch hotels.

I ate more in those eleven days than I normally eat in a month. All food was amazing!

Robert is wise beyond his years!! Very effective manager and very knowledgeable guide.

Peter is better described as an artist than a driver. His driving skills are unmatched.

Perfect..could not have asked for anything more.

Best tour I've ever been on. Cannot wait to try some of your other tours!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 16, 2017
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Mr. Mark Hamilton
Westminster, Maryland

11-day Beyond Band of Brothers review

Fantastic to see Pointe du Hoc

Glad we stopped here!

Very knowledgeable!

Wonderful! He brought a first hand account to events!

Awesome! Really educated us on Dauchau and on the rise of Hitler in Munich.

Meals were really good! Nice to have a drink included. Meals at the rest stop cafeterias were a bit tricky to navigate but part of the adventure!

Robert was amazing, on top of every detail and very attentive to individual needs.

The coach was very comfortable. Peter was an excellent driver. We were amazed he could navigate on such narrow country lanes.

The tour exceeded our expectations. We learned a lot we didn't know about WWII and D-Day and experienced so much of the local customs, culture, foods. We would highly recommend this tour for anyone interested in following in the 101st Airborne footsteps or interested in seeing WWII sites.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 16, 2017
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Mr. Gene Rinderknecht
Alva, Florida

11-day Beyond Band of Brothers review

very satisfied

All hotels were very nice, clean, comfortable and very relaxing.

It was a ousy day for weather. Eagle's nest itself was a little disappointing. The views would have been much better if the weather had cooperated.

All the guides were very good. Very knowledgeable with the areas and battles etc.

The tour exceeded my expectations of what I would see and hear. It was well organized and our tour group was always on time.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 15, 2017
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Mr. David Walrath
Idaho Falls, Idaho

11-day Beyond Band of Brothers review

Very Satisfied

The tour was fantastic! I would definitely recommend it to someone interested in WWII history.

Details...

Customer service
8.7

Hotel
8.0

Meals
8.0

Sights
8.2

Guide
9.7

Transportation
9.5

Procom overall
9.0

8.7
Very Good
October 9, 2017
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Ms. Jackie Evans
Massillon, Ohio

11-day Beyond Band of Brothers review

Everything was perfect....the information provided on line was absolutely EVERYTHING we need to know before the trip. Good job Procom.

Everything was perfect....some other guests on the tour didn't realize there saw so much walking! One thing about all that information was you do have to read it. It mentioned we might want to take a pair of comfortable boots....so glad I did....actually wore them every single day....we were always in some sort of grass or on the beach.

So glad we stayed in Bayeux and not Caen. Beautiful small town. Same with Bastogne....great location. Hotel Melba had a very personal touch being family owned. Great amenities at all 3 locations.

Details...

Customer service
10.0

Hotel
10.0

10
Excellent
October 4, 2017
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Mr. John Donnelly
West Roxbury, Massachusetts

11-day Beyond Band of Brothers review

Perhaps how the hotels are a bit different then the USA. Showers were difficult and didn't know about the lighting/ electric in room where you have to lave the entry card in a a wall slot for the lights to work.

Our special tour guides in Normandy was fantastic - very knowledgeable, passionate and good sense of humor at the right times.

special tour guide Henri was great. He was with us during the Bastogne touring.

Nice touch playing taps and the national anthem for our group.

The special British tour guide was very good and passionate.

The special guide was very nice.

Beautiful

Excellent! knows his stuff, very passionate and a great humor when appropriate.

Excellent as well. Great stories, etc. from someone who was there as a kid.

She was personable and very good. Open to any questions, etc...

Robert was fantastic. I can't say enough good things. He had control of the group, sense of humor when appropriate.

I haven't done any tours like this in the past so I don't have much of a reference - wouldn't change a thing!

Details...

Customer service
9.7

Hotel
8.3

Meals
9.0

Sights
9.4

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.4
Excellent
October 4, 2017
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Dr. Barbara Boroughf
Cape Coral , Florida

11-day Beyond Band of Brothers review

Too many stops as too many memorials.

A little hard to understand...may have talked to fast.

In general food was very good. Got tired of buffet at night in Munich. Buffet in Munich was marginal.

Coach was clean. No restroom in the coach except for dire emergency. How can this be? Our bladders had to be on the bus driver's schedule! Bus driver was great in tight areas..A+ for that. But somewhat concerned about his attentiveness when driving. Seemed to have a hard time keeping it in his lane. Came extremely close to cars/trucks when passing! Very concerning.....

Felt like we were rushed. Not from a walking perspective but I like to stop and read information and had no time to do that. How many memorials and historical plaques can you look at in one afternoon.

Details...

Customer service
8.3

Hotel
5.7

Meals
8.0

Sights
8.2

Guide
7.3

Transportation
5.0

Procom overall
8.0

7.2
Good
October 4, 2017
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Mr. Robert Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

Debbie was very helpful with all of our questions and kept us up to date on any changes in the itinerary.

Not knowing what to expect and looking back at the information we received I would say the information was very good.

Again, not knowing what to expect, I would say the information received was very good

All of the hotels were very nice and very clean. Employees were friendly and efficient. Meals were very good.

Being a veteran and standing on Utah beach was a very humbling experience. It helped me understand the effort made by those young men on June 6, 1944

Visiting the cemetery was very emotional for me. Knowing that those American heroes gave their all on Omaha Beach and all the beaches of Normandy that day in June.

I had no concept of the vastness of that project. It is an engineering marvel to see.

Even though it is a lesser talked about beach; it was an important part of the success at Normandy. We should honor all those men who sacrificed their lives at Juno Beach.

Seeing that small bridge and the gliders that landed practically on top of it, I have to applaud the determination of those brave Brits who "Took" the bridge.

Having spent time in the field during a German winter only expands my reverence for those hero's of Bastogne. Living in a whole in the ground with little food, low on ammunition and no winter clothing shows what the spirit of an American soldier can accomplish.

I've seen a lot of military equipment but, the artifacts at the museum gave us a personal look into to the soldiers who spent time in the town of Bastogne and the foxholes of the Ardennes. They show us some of the real horrors of war.

It was very interesting and showed the determination that it took to halt the axis army.

Being one of the veterans who had the honor of laying a wreath at the grave of Gen. Patton was a very emotional moment for me. Those men are true hero's of Bastogne and I salute them.

Standing there in a room of the crematorium; my heart cried out to the souls of those taken by the evil's of war. It was an emotional moment that I will hold onto for the rest of my life.

What can you say about Oktoberfest! Good beer! Good food! Good Reich tour!

Although the building it self is not that impressive, just the fact of where, how, and why it was built was very interesting to see and hear about.

Rudy is very knowledgeable and informative about the Normandy region. He was also fun to listen to while he spoke and gave insights to some of the important happenings at Normandy. Enjoyed him very much. A very good tour guide.

How can you rate someone who lived it. The personal touch Henri gave us was immeasurable. Very interesting and a pleasure to listen to.

Besides being an Olympic skier; which was impressive, Marianne was a very informative and interesting guide.

Along with Steve's tour of Dachau the "Third Reich" tour in Munich was very good also. He has spent a lot of time researching those events and shared a lot of information about how the Reich really started. A good informative guide.

Well, I gained 5lbs if that says anything. The meals were excellent every where we went. A lot of foods I haven't had since my long ago tour of duty in Germany.

Robert was excellent! He made sure everyone was comfortable with everything we did. He was attentive and fun to be with. He did a great job getting us everywhere we were supposed to be and we were lucky to have him with us. Good job Robert!

Peter can sure drive a bus! I never knew a bus could fit through some of those roads but he got us there. The bus was comfortable to ride in and had no problems.

This was our first tour overseas and I think Procom has got it down pat. Everything was well taken care of from the minute we made our reservations until we got off the bus at the end.

We had an excellent time on our tour. The sights, the guides, Robert and Peter along with the rest of our fellow travelers made the tour a special time for us. If you are unsure about taking a tour like this, look no further. The people at Procom have thought of it all. Would and may do another some day.

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
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Ms. Roberta Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

Very knowledgeable and passionate about what he says.

Unbelievably knowledgeable, what a treat to listen to him.

Very good

Every guide we had was excellent. Could not have asked for any one better.

Did not expect such awesome meals. Great examples of local cuisine.

The tour would not have been as great without, Robert. Friendly, knowledgeable, funny, helped with anything.

Peter was our driver. He was outstanding. I could not believe he could maneuver the large bus on those small roads.

I would recommend any one interested in WWII to take this trip. It was over the top of my expectations.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
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Mr. Joe Less
Lone Tree, Iowa

11-day Beyond Band of Brothers review

I thought all were great, staff friendly and clean

The cemetery was beautiful

Very impressed with this cemetery

Excellent guide but would have liked more personal time to look.

Sorry that the one time we had a little free time nothing was open (Sun)

Absolutely breathtaking

They all did a great job, very knowledgeable. Rudy in Normandy sometimes talked way too fast to catch all. Also my red device gave me a lot of trouble.

First class

Really enjoyed him and he did a good job watching out for all of us.

Your employee, Debra, was also very helpful

Our first driver was more helpful and did an amazing job of getting the bus in and out of some really tight places.

It was, I thought, a first class tour. I would recommend it to anyone that wanted an INTENSE military tour. Since my traveling partner, Joe Less, does not have a computer I know you can use this same information for him. He thoroughly enjoyed this and also thought everything was done very well. We also had a great group of traveling companions.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.5

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 26, 2017
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Ms. Chris Crawford
Houston, Texas

11-day Beyond Band of Brothers review

Beautiful location at Omaha Beach but breakfast area too small when there was two different tour groups. Food and coffee quantity disappointing. Other two hotels food supply was great.

Favorite...lunch spot was perfect.

wonderful and passionate....all of them!

He took great care to observe our wanderings and kept sight of us all when some of us veered off. Very professional and entertaining. Outstanding young man.

Mr. D was an impeccable driver and gracious man. Bus driver in Munich was very good.

Educational and passionate look at the environment our WW2 Soldiers fought in during the Normandy invasion and afterwards. Very sobering look at the cost the Allied Forces took to win the war.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
September 22, 2017
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Mr. Harold Waronker
Lima, Ohio

11-day Beyond Band of Brothers review

Very informative

All were informative and answered our questions thoroughly

Superior job

Done very professionally and responded to every question asked

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
September 11, 2017
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Mr. David Crawford
Houston, Texas

11-day Beyond Band of Brothers review

Excellent communication

Excellent detail

Details...

Customer service
9.5

9.5
Excellent
September 11, 2017
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Mr. Karl Wiegers
Happy Valley, Oregon

11-day Beyond Band of Brothers review

Cassie an Debra patiently, promptly, and pleasantly answered all of my many questions. First-rate support.

Exceptionally well done. However, please provide the option for guests to edit the information they have submitted on their My Trip page. My phone number changed, so I had to contact Debra directly to get that updated. Would be easier for everyone if I could change it myself but I could find no way to do that.

Rudy was terrific. Excellent personality for the job. I'd give him 6 stars if I could.

Seats were quite uncomfortable for the longer rides. Drivers were very skilled.

The whole experience was very well planned, well communicated, and well executed. The right sights were included, because at nearly every stop I felt like I could have spent more time there.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
9.3

Transportation
8.5

Procom overall
10.0

9.1
Excellent
September 8, 2017
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Mr. Ron Delaney
Niles, Ohio

11-day Beyond Band of Brothers review

More info on free time

Size of the group. Didn't realize that you combine tours for overlapping.

A bit long. Seeing where ea unit was at time of battle was a bit much. Possibly could have supplied a map with all the locations on it and then go to the high points only.

Same as above

Very nice touch to present a flower arraignment for the Gen. Patton grave site and the Nation Anthem.

To bad it is but a shell of what it was. Tour was an eye opener as it was. Very well done

Again a bit long and could have been done on a smaller bus and more free time.

Outstanding

Some portions were way to much. Perhaps adj price and allow free time in cities so eating in local locations would be an enhansment.

Very educational and being able to see and touch, not just learn

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 7, 2017
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Mr. John Strasko
Farmington Hills, Michigan

11-day Beyond Band of Brothers review

Would have preferred more detailed material of locations and battle logistics. Detailing events such as: maps, summaries, arrows marking armies movements etc....

excellent

would have liked more time in Munich

excellent

Guides were good but they with their accents they need to annouciate clearly and slowly. The tour hear devices picked up wind noises and impaired hearing. Need some type of wind guard on the tour guide microphone. Must take into account that people with hearing issues/problem are magnified with all adverse hearing conditions.

Details...

Customer service
8.3

Hotel
8.0

Meals
7.0

Sights
9.0

Guide
10.0

Transportation
8.0

8.4
Very Good
September 7, 2017
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Mr. Lee Danner
Kingwood, Texas

11-day Beyond Band of Brothers review

I appreciated the friendly and prompt responses to my questions and requests.

It was very comprehensive and easy to digest.

weather was great in each location, but lack of a/c in Bastogne could have been a problem if it had been warm at night.

A wonderful / knowledgeable team. They had answers to all of my many questions and went out their way to make our trip memorable. We could tell that they loved their jobs. They are all treasures.

Great variation in menus. I would have liked to eat in more locations, but the food was great.

Robert was very conscientious and attentive to our needs and safety. He really seemed to care that we had a great time. I tend to walk around with my mouth hanging open in amazement, not paying attention to everything that I should. Robert looked out for me and the others. However, this fine review would have been for naught if he would have let my luggage be mistakenly removed from the bus at CDG on our interim stop. He really saved the day by being observant. He even turned out to be a good guide for our final day in Normandy.

I'm spoiled and would request better internet. Everything else was great with the coach and our outstanding driver.

This was a great tour.

This tour greatly exceeded my expectations. We were kept busy, but it proceeded at a good pace. Each of out guides was outstanding. It was a joy traveling with fellow Americans and with such accommodating hosts, on a wonderful itinerary.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.7
Excellent
August 24, 2017
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Ms. Kaitlyn Batchelor
Waynesville , North Carolina

11-day Beyond Band of Brothers review

It was an amazing experience and getting to watch the scenes from the mini series after visiting the sights gave a new impact of the historical significance of the war.

Details...

Customer service
9.5

Hotel
10.0

Meals
8.0

Sights
9.5

Guide
9.5

Transportation
10.0

Procom overall
9.5

9.4
Excellent
August 10, 2017
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Mr. Darren Cummings
Tucson, Arizona

11-day Beyond Band of Brothers review

Everything was very smooth and helpful

once again, no issues. Everything was laid out well

All three met and exceeded my expectations

I could have done with a little less time here and more time in Bastogne, maybe 2 hours or so of free time to roam around Bastogne. I made it to the 101st museum when we had about an hour after lunch, but I could have spent more time in that museum. It's fantastic

A little crowded and busy and I would have liked time in Bertchesgaden

I couldn't imagine having tour guides with more knowledge than the 3 guides we had. I will treasure and value the information I gathered from all 3 of them and I truly hope that I will have the opportunity to meet up with them again

I ate too much, now I have to work it off. It was all fabulous and you couldn't have planned any better meals. I wouldn't change a thing.

Camille was so friendly and helpful and I enjoyed the entire time with her. For being so young, she definitely has incredible knowledge of the places and events that were covered during the tour. I could only hope that when I do the tour again that my next tour guide does as good of a job as Camille. Thank you

Peter was an excellent driver and I appreciate his safe driving and knowledge of where he was going. He too was a lot of fun to be around.

I'll do it again hopefully within the next 5 years. My son is really wanting to go.

I have already recommended the tour to several people that I have talked to since I returned. I have nothing but positive comments about the entire operation

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 7, 2017
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Mr. Lawerence Darby
Federal Way, Washington

11-day Beyond Band of Brothers review

Very friendly, answered all questions

All hotels clean and neat. Meals provided were very good.

Enjoyed Camille. SHe was very attentive to me since I was older, and have a walnut Allergy. She made sure I was not given any walnuts. Wonderful job all around!

Great job. Excellent driver.

Great job all around

I posted a lot of the trip on my Facebook page. Everyone was impressed with our trip. The complete package aspect of the tour is the main reason I would reccomend it t all.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.7

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 1, 2017
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Mr. Randy Trowbridge
Tucson, Arizona

11-day Beyond Band of Brothers review

Great work by all.

Kept the information flowing

It would be sad to loose any of these guides.

Ate way too much but did not gain weight.

Knew how to handle the group. Easy to work with.

Peter was great

Great tour. Would like to see a little more free time but there was a lot of places to cram in so I understand.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 26, 2017
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Mr. Eric Moots
Eureka , Kansas

11-day Beyond Band of Brothers review

Henri was great

a little too much chicken for me. would have liked a little more seafood options but understand not everybody enjoys that

amazing job of driving a large bus in confined places

first structured tour I have taken in a long time. could have spent more time at some of museums in Normandy. Great tour

Details...

Customer service
9.7

Hotel
9.0

Meals
9.0

Sights
9.1

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 25, 2017
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Mr. Calvin Kirchhoff
Spring Branch, Texas

11-day Beyond Band of Brothers review

Very satisfied

Bastogne was the best

Charlie was the BEST

Awesome. And yes I will

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 11, 2017
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Mr. Michael Harrington
Corpus Christi, Texas

11-day Beyond Band of Brothers review

Would like AC in all hotels

Awesome!

Charlie was an exceptional drive and help

Thorough. Good: price point, food, comfort, and assistance

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 11, 2017
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Ms. Robin Batchelor
Waynesville , North Carolina

11-day Beyond Band of Brothers review

Robert was fantastic! Knowledgeable, went beyond expectations with experiences not mentioned on itinerary. Met individual requests without compromising group. Excellent!

Charlie was incredible! Maneuvered the coach through narrow streets and made it seem easy. Provided umbrellas to entire group! Fun during meals and evening activities!!! Together, Robert and Charlie were the "dynamic duo"!!! They made the trip fun!

The tour was fantastic! Great itinerary, experiences that we would never have had without local guides. Loved the fact that everything was included. Most important, our tour manager Robert and driver Charlie went beyond expectations to make our tour memorable!!!

Details...

Customer service
8.0

Hotel
7.3

Meals
8.0

Sights
9.6

Guide
8.5

Transportation
9.0

Procom overall
9.5

8.6
Very Good
July 10, 2017
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Mr. Robert Dehle
Spokane, Washington

11-day Beyond Band of Brothers review

They were wonderful to work with.

Great rooms and the service was awesome!

It was fantastic that the guides were able to meet my request to visit La Fiere bridge! Great service.

The Canadian guide was awesome!

I enjoyed how the guide, Robert , was able to arrange for us veterans to do a wreath laying ceremony!

So amazing to see how close the different sights were together.

They were all very knowledgeable and helpful with every question. It was a true pleasure.

Very delicious, and plentiful!

Robert was FANTASTIC!!! We was funny, organized, informative, and super friendly all the time!

Charlie is super skilled! As someone who has driven semi trucks for 36 years, I was impressed with his skill at maneuvering that bus in some really tight spots. Charlie was always friendly and helpful.

The whole experience was very pleasurable from signing up too the whole trip experience. I will highly recommend your tours to my friends!

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 8, 2017
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Mr. Thomas Nelson
Marston, North Carolina

11-day Beyond Band of Brothers review

Ability to provide me information and aided in paying in payments. They provided a travel agent that understood their travel arrangements.

All hotels were great better than I had expected. The rooms were very comfortable and internet worked great at all locations.

They were very knowledgeable and always provided great background information to sites that we were visiting.

Food was excellent and provided opportunities to try new meals. Loved the variety and was never the same. Loved being able to have opportunities to try the wide varieties of wine and beer.

Always worked to find ways to work out problems and ensured that everything was ran smoothly.

Very professional and organized it provided a great flow to the tour. It made it all come together with the events of the war. I would recommend people to the tour due to the great sites, opportunities to see great sites, food, and hotels.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 7, 2017
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Mr. Johnny Pitts
Waxahachie, Texas

11-day Beyond Band of Brothers review

I spoke with Deborah on quite a few OK Asians and she was more than helpful in every way possible.

I would have liked a little more detail about exact places and times I would be able to shop for souvenirs. Due to the days of our trip we were in Munich and Bastogne during a weekend and the shops were all closed. I would really like to have bought more souvenirs.

We thoroughly enjoyed being at Utah Beach. Robert and Rudy and the driver Charlie were very educated in their positions, and we were given tons of information that we never knew. But it was not too much information to take in, it was an awesome site.

While visiting Omaha beach we had an awesome lunch, Robert and Rudy again were very knowledgeable. Our driver Charlie was exceptional in navigating. I would recommend Procom tours to all of my friends.

We were given an awesome time at Juno Beach, we even met a visiting veteran from Gold Beach who was there taking the tour. It was very emotional for him and for myself as a disabled veteran. We could not have asked for a better time and more thorough information. We had plenty of time to see the sights.

We really enjoyed the Pegasus bridge memorial, I have seen movies about this particular raid and to get accurate information and see the site was very moving.

Well at the battlefield tour I actually stood in a foxhole where I am certain someone died, I actually know the names on the memorial for those that died in the forest outside of Foy. So being a combat veteran combined with knowing those names and standing in that foxhole was very emotional for me. I was touched in a way I don't think I will ever be touched again. This part of the tour meant more to me than I can explain in a few words.

Riding around with Henry giving us accurate account of the battle and separate individual skirmishes throughout the battle of the bulge was very enlightening. There were so much more going on then I actually knew and I was very delighted to learn as much as I did from him.

I have been looking at this museum on its website and Google earth for the last two years and to be there in person was no comparison. For me it is a very how loud place.

At the Luxembourg American cemetery Robert set up a wreath laying ceremony for myself and the other three veterans on the tour. I'm sure in my wife's pictures she got close-ups of my tears. To know that something solemn happened to me in that cemetery where General Patton is buried is something I will keep with me the rest of my life.

We learned so much about the atrocities and the real purpose the camp was built from Henry.

We really enjoyed walking around with a German interpreter Robert going to all of the important Nazi places in Munich. As I said it would have been a little nicer to have a little more time to shop and a little less time writing six hours on a bus to get there.

The day we went to the Eaglesnest in tailed more sites then we thought we would see. Everything we learned and all the sites we seen were more than we could have hoped for. Again it would have been nice to have a little more time for souvenir shopping.

Henry spoke a little fast and Robert walked a little fast but other than that they were very thorough and very good at what they do. I really enjoyed the tour guides.

I ate so much different types of food that I do not usually eat and as far as I'm concerned most of it was great. There was one place that had escargot but it was not served properly so I did not even try to eat it. It was cold. But everything else was amazing.

Our tour manager had an answer for every question and if he did not have the answer readily he found out ASAP. He tended to our every need and we did not have to bother with the hotel service at all. He made sure to give us plenty of information about where we needed to be and when and for how long. He has a great sense of humor and is a very good young man, he is very good at his job. One night he even hung out with us as we walked through Bastogne. So he did not feel like he was management and we were customers he was just one of us and that was very good on his part as being friendly with his tour group.

On the website it gives the impression that every passenger will be able to charge his or her own device, so it was just a little disconcerting to find out everyone had to share three plugs. The air could have been a little better but overall we were very comfortable. As far as our driver Charlie I cannot say enough positive things about him. We felt safe the whole time we were driving with him, he took that bus places I could not get my car and he did it safely. Because of his driving we did not have to walk as far as some other coaches that we were sure their drivers could not get where Charlie did. He ate at the tables with the rest of us and did not act like an outsider or just another employee, he had an awesome sense of humor and I highly recommend him and his services.

I can only say that I thought the services were very professional, I will definitely feel good about recommending Pro come tours. From the moment I booked the tour until Robert ordered us a cab to leave the hotel in the early morning hours I was truly satisfied.

My impression is that this is a very well thought out and informative tour of a World War II invasion and battleground assessment. My wife and I learned quite a bit of information and were corrected on somethings that history has shown to be incorrect. I will definitely recommend Procom tours because they are totally inclusive and the price is very reasonable compared to other tours.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
July 7, 2017
profil
Mr. Shawn Mihal
Greensburg, Pennsylvania

11-day Beyond Band of Brothers review

My wife dealt with the consultant, she was very pleased.

For Utah and Omaha we had Christoph as our guide. He did a fantastic job in explaining what happened there. He was very detail oriented and was always willing to answer questions.

Arromanches is a beautiful town. It was amazing to see the remnants of the artificial harbors.

We really enjoyed the museum and original Pegasus Bridge.

A very enjoyable museum, the displays were every well done and the exhibits exceeded expectations.

Steve made Munich very memorable, he was truly and expert on the area in which we toured.

This was the perfect way for the trip to draw to a close. The sights were amazing.

I was totally blown away by the wealth of knowledge possessed by our guides. The only reason I gave Jean-Luc 4 stars was that he was at times hard understand due to English not being one of his strong suits.

There was a great deal of variety. The meals mainly consisted of local cuisine which was what I was hoping for.

Robert did an excellent job keep the tour moving smoothly. If there were any problems along the way we never knew it due to the way he handled things. Robert included some very nice personal touches that helped make the tour memorable.

Peter did a great job driving a huge vehicle in some of the most challenging conditions I have ever seen. I never felt nervous having him behind the wheel.

I came away from the tour very impressed. I was concerned about the cost going into the tour. Afterwards I feel that it was totally worth it. It was a stress free tour and I learned so much.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.8
Excellent
June 22, 2017
profil
Mr. Joshua Boyett
Henderson, Texas

11-day Beyond Band of Brothers review

Excellent customer service

I was very informed

The only thing I would recommend is having a hotel with a washer and dryer

The tour was great but I think I would've spent my time at another historical location that wasn't so heavy.

Would have been nice to stay a longer at the Eagles Nest. I felt rushed. Having lunch there would've been great!

Excellent meals!

Robert was very efficient and accommodating. Excellent tour manager.

This tour was put together extremely well! Excellent accommodations, food and tour guides. Everything ran extremely smooth and efficient. Our tour manager did everything in his power to facilitate us and make us satisfied and comfortable.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
7.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 21, 2017
profil
Mr. Ryan Moser
New Castle, Colorado

11-day Beyond Band of Brothers review

Five stars does not do Robert justice...

Everything was taken care of efficiently and professionally. Great Job!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 19, 2017
profil
Ms. Deborah Gold
New York, New York

11-day Beyond Band of Brothers review

excellent

all of the guides were so knowledgeable and pleasant. i enjoyed their stories, some which were personal.

The beep stew and fish dishes were not up to par. Belgium really needs to learn how to cook bacon!

Robert was the best. He kept us all ready for the events. Pleasant, knowledgeable, attentive to all of our individual needs and he's adorable. Truly caring and making more than just an effort to see that we had the best experience with this tour.

Peter was an amazing driver. He could really handle that motor coach.

The tour is complete from transportation, hotel, food, tour guides, etc.

Details...

Customer service
10.0

Hotel
8.0

Meals
7.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
June 19, 2017
profil
Ms. Bonnie Mustarde-Newkirk
Austin, Texas

11-day Beyond Band of Brothers review

Very interesting and captivating!

Loved the chance to see places where the actual battles occurred.

LOVED Arromanches 360!

This was a favorite!

Until we got to the Siegfried Line, this was the least interesting of the whole trip.

Super fun to watch the guys look over the tanks, and I felt privileged to have such an experienced tour guide take us where many cannot go.

LOVED the wreath laying ceremony, it was very moving.

Would have loved more time to explore the museum.

Very interesting! Would have loved to visit on a day the stores were open.

Wonderful!

Robert was very nice and thoughtful. He worked hard to check in with all of us periodically to make sure we were good, not having any issues, etc. I especially appreciated him setting up the wreath laying ceremony.

Peter was AMAZING! He moved our bus in and out of places I would never have thought a bus could go. In addition, he had a great attitude. The only improvement to the motor coach would be to have just a tiny bit more room, especially for the longer drives.

Overall, I loved the tour. It was interesting, informative and overall complete. I will recommend your tour based on all the positive points I've noted.

Details...

Customer service
10.0

Hotel
9.0

Meals
9.0

Sights
9.6

Guide
9.2

Transportation
9.5

Procom overall
10.0

9.5
Excellent
June 19, 2017
profil
Mr. James Newkirk
Austin, Texas

11-day Beyond Band of Brothers review

didn't contact but wife's feedback was outstanding

lots of info but still surprised by quality

menu availabity

very nice rooms, wish there was ESPN available

nice site, well maintained. OUTSTANDING guide

outstanding guide, access to site was nice

good site, wish more history given

great site, totally priceless

liked a lot, great guide. wonderful tank museum.

great site, think you needed to know about site to really appreciate

great museum

worth every minute spent there

outstanding guide, a must see part of trip.

outstanding and well informed guide. really brought insights

great tour, wonderful views

great guides, truly priceless. you could tell they cared to give you a personal story

outstanding locations, even the most simplest of places wre full of surprises

Robert was outstanding. he really made every one feel like they were the most important client.

best driver EVER! Peter is a magician driving that bus

nocomplaints on service

Great one in a lifetime experience. would and will recommend.

Details...

Customer service
8.0

Hotel
8.7

Meals
9.0

Sights
8.9

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.1
Excellent
June 18, 2017
profil
Ms. Brigette Bartko
Greensburg, Pennsylvania

11-day Beyond Band of Brothers review

Nikki was awesome!

They all had something unique and fun about them.

I even got to meet/greet with some WWII vets!

Christoph was like a walking history book.

Got to meet some English WWII vets during the ceremony/parade.

Henri's tour was amazing he was quite a character.

We got to stand in the same area and see the foxholes the 101st built.

Hearing the stories from the Director gave us so much more depth to the visit. Rob also made the visit extra special by giving us a special ceremony for the vets we had on our tour.

Very solemn experience but it makes you really appreciate everything you have in life.

Steve was very knowledgeable about everything Hitler/Nazi, it was almost eerie how many places we were that Hitler was previously at during the war.

I have never seen such beautiful mountains in my life!

All tour guides were very knowledgeable and excited to bestow their information to the group. My husband was so excited it was like watching him see a new WWII documentary! :)

I thought for sure the meals would be small as most are in Europe in my previous travels (during work). However, I was NOT hungry at all. Portions were huge and the selections were awesome!

Rob was awesome - he arranged for some special surprises for the group which everyone enjoyed. He also was able to keep the group moving and excited during the entire trip!

Peter was A-MAZING! He was able to maneuver that bus around and had a really great attitude the entire trip.

If we hadn't just bought a house we would be booking a second trip already!

Tour was awesome. Was a great mix of history and sightseeing. The hotels/food/travel was better than expected. We also had a bit of downtime to buy some souvenirs.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.8

Transportation
10.0

Procom overall
10.0

10
Excellent
June 18, 2017
profil
Ms. Susan Hughes
Charlotte, North Carolina

11-day Beyond Band of Brothers review

Robert was fantastic. He took great care of each of us. He always made sure we had what we needed and made the tour very special. Thank you Robert.

The tour was a great history lesson. We went to significant places in history. Very special and reverent places. The guides were wonderful. The tour manager and guides ensured we saw the important sites. I was especially excited about seeing all the beaches, arromanches, point du hoc, German gun battery, st Marie Eligise, Bastogne barracks and museum, the tanks, the fox holes, and the alps. It was all very significant to me and special.

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 18, 2017
profil
Ms. Michaela Hill
Nacogdoches, Texas

11-day Beyond Band of Brothers review

It was far better than I expected it to be!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 17, 2017
profil
Mr. Steve Hale
Miami, Texas

11-day Beyond Band of Brothers review

They were good as a whole, some better than others, but I understand you are trying to satisfy a tour & not each & every individual.

Very pleased with Robert, he greatly enhanced the quality of the tour with his knowledge, personality, professionalism & his ability to fit in as one of the group. An excellent tour manager, give him a raise!

Very nice, & Peter is an excellent driver & a good man.

The locations we visited & I think Robert was an excellent tour manager.

Details...

Customer service
10.0

Hotel
6.7

Meals
6.0

Sights
9.6

Guide
9.0

Transportation
10.0

Procom overall
10.0

8.8
Very Good
June 16, 2017
profil
Dr. John Erwin, III
Temple, Texas

11-day Beyond Band of Brothers review

This was a trip of a lifetime with me and my Dad. Met/exceeded all expectations. I would recommend tour based upon expertise of guides/tour manager as well as the itinerary. I've already recommended to several

Details...

Customer service
10.0

Hotel
5.7

Meals
10.0

Sights
8.7

Guide
8.2

Transportation
8.5

Procom overall
10.0

8.7
Very Good
June 16, 2017
profil
Mr. Kirk Danley
Greeley, Colorado

11-day Beyond Band of Brothers review

They answered all my questions, and were able to add my dad to the trip within the past 30 days when someone else cancelled, so I'm very impressed with them.

Everything important was provided, when we started our tour I think more detailed maps of the beaches and especially of the Battle of the Bulge for the driving tour day would have been very helpful if you'd have provided that

As stated before, the driving tour of the Battle of Bulge northern arc was confusing and could have used additional map handouts to help us understand, that would have been an improvement, and to a lesser degree the same with the beaches and understanding where for example the St. Mere Eglise paratroopers were supposed to land versus that spot and where that is relative to the beaches and key roads and bridges they needed to hold. Also, a roster of the folks on our trip with their photos would have been nice to help memorize that.

Christophe was truly exceptional as a local guide

The local guide was very good, incredibly knowledgeable, only could have been better if he'd have not been relating these horrors of the past to current events as that got a little political and he had a group of successful Americans on the trip that probably didn't need to hear him try to speak to us as if we had open minds on political views at this stage of our lives or that wanted to hear subtle complaints about Americans and others seeking power and money, wrong demographic for him to be having that conversation with on a tour that was otherwise very pro-American at every step

Christophe is simply superb, Henri had a very interesting story and was very good though he seemed to labor a bit at times with English in using "um" quite a bit to lose the continuity of the other guides, Jean-Luc is a good guy but quite a lot less information and enthusiasm than the other guides, Steve is great absent a bit of the political comments slipped in as I noted before. Overall, I was very impressed with the quality of the local guides.

Very good, Robert did a very good job with this. To me, it seemed a bit odd to be eating lunch at Dachau, though I know there may not have been any better options in the immediate area before we went to the shooting range, but very satisfied with the quality and ambiance and serving sizes of the meals

Robert is a rock star, he was exceptional in keeping things on track but still allowing us to roam a bit on our own, he was perfect, and incredibly helpful with any questions or concerns that anyone had

Peter was amazing and the coach is very, very nice, since we spent a lot of time on it, that was a big deal to have a great coach and driver.

Exceptional service, I came into this trip with very high expectations and you exceeded them

The tour was great! You provided an exceptional group of local tour guides at each site along with a full-time guide that managed everything 24/7 incredibly well, went to all the key spots that one would want to on this tour, provided great meals, hotels, tour bus and exceptional driver, kept things on schedule but allowed plenty of free time to allow us to not feel rushed, allowed us to see the outpouring of American patriotism felt by the locals in Normandy and Bastogne with the parades, ceremonies, reenactors, memorials, etc....the experience was once-in-a-lifetime and I highly recommend it.

Details...

Customer service
9.5

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 16, 2017
profil
Dr. John Erwin, Jr.
Temple, Texas

11-day Beyond Band of Brothers review

Wonderful impression of the tour. Have already recommended to many- arrangements all made, good meals, all but one tour guide fantastic.

Details...

Customer service
10.0

Hotel
5.7

Meals
10.0

Sights
9.0

Guide
8.2

Transportation
9.0

Procom overall
10.0

8.8
Very Good
June 16, 2017
profil
Ms. Tanya Moser
New Castle, Colorado

11-day Beyond Band of Brothers review

Robert is an incredible tour manager and went out of his way to ensure the happiness and comfort of all members of our tour group. 5 stars does not even begin to give him the recognition that he deserves. Ryan and I feel incredibly indebted to him for his actions - not only as a manager, but just a human being in general. You have an incredible gem in Robert.

It is a life changing experience and we were able to learn things that we never would have known without Robert and the tour guides.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 16, 2017
profil
Mr. Stephen White
Chatham , Illinois

11-day Beyond Band of Brothers review

Was a bit difficult visiting Bracourt Manner due to rain and mud.

Would have liked a bit more time to explore the site of the new bridge and surroundings.

Henri Mignon was amazing.

Unfortunately I was too tired to do the full walking tour!

All were great. I would welcome the chance to tour with all of them again. Unequaled in their knowledge.

Very friendly and flexible. He seemed to really have things under control all the time.

"Charlie" was great and I believe we all enjoyed interacting with him!

More than met my expectations. Introduced some aspects of the sites that I was not aware of which is always great!

Details...

Customer service
10.0

Hotel
9.3

Meals
9.0

Sights
9.3

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 11, 2017
profil
Mr. Tim Rietzke
Coldwater, Kansas

11-day Beyond Band of Brothers review

I also went to the 101st museum, which was very good.

The local guides were added so much to our trip, and were all top notch.

Rudy was a great guide- always very professional and friendly. He has the right personality to deal with tour groups with varying interests and wishes.

Charlie was great- always felt safe and at ease with him doing the driving.

I couldn't have asked for much more in 11 days, especially with the amount of miles we covered. I would recommend this tour for anyone who has an interest in military history

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 11, 2017
profil
Mr. Albert Houde
Eliot, Maine

11-day Beyond Band of Brothers review

I'd rather spend more time at the museum then the cemetery visit

Group too large for bunker visit and many missed the details of the talk given.

I didn't like the format and flow of the museum

Munich walk was too fast and we got dehydrated quickly. Guide was hard to understand as he kept moving his mouth away from the microphone (need a mic close to mouth rather then the lapel)

The Breakfasts in Bastogne and Munich seemed to be lacking eggs too often

Excellent driver!!!

Great tour with lots of details provided by the local guides

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
8.5

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.5
Excellent
June 9, 2017
profil
Mr. Robert Hausman
Hermitage, Tennessee

11-day Beyond Band of Brothers review

Very professional

Room to small at Mercury. Had trouble with AC. Food was excellent.

Excellent

Good. Little more free time.

Details...

Customer service
9.7

Hotel
8.0

Meals
10.0

Sights
8.7

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
June 8, 2017
profil
Ms. Sharonne Baylor
Saint Charles, Minnesota

11-day Beyond Band of Brothers review

The hotel at Omaha Beach was fine, but a bit small. Beautiful location, but it was not real close to town for nightlife activities (i.e. bars and restaurants). Dinner here was very good. The hotel in Bastone was a very nice hotel in a great location. The room was large. Breakfast was great. Owners were very friendly. Dinners were excellent. The hotel in Munich was fine, and was in an ok area -- more mall-like and lots of teens hanging around. The buffet dinners were average.

Though I would have liked to have spent more time in the Utah Beach museum. I would rather have spent less time at the British cemetery and more time at the museum.

We went to the Airborn Museum during our free time. We liked that museum better than the Bastogne War Museum.

Neat to see the Eagle's Nest, but hard to see with restaurant in the way. The bunkers were very cool.

All guides were excellent. Lots of information. Sometimes hard to keep up with Henri's explanations, but enjoyed his personal stories. Steve walked pretty fast and some of the group had a hard time keeping up.

Most meals were excellent. I didn't care for the buffet we had while traveling between Normandy and Bastogne. The buffets at the Munich hotel was average. The meal at the Munich brew house was the best, and most fun. Our waitress was awesome. I would have preferred to have quicker, lighter lunches, such as sandwiches. Sometimes I would have rather had a quick lunch and done some souvenir shopping. There would have been opportunities to do this at Gold Beach (Mulberry Harbor area), one day in Bastonge, and one day in Munich. Overall, great food and I enjoyed trying the local foods and beers.

Kept us moving and no one was left behind!

Excellent tour! Yes, I would recommend the tour because it was well organized, and hit many important WWII sites. I could not have put this tour together by myself and seen so much. The tour guides were excellent. Most of the meals were excellent. I felt well informed about where to meet and when. I also felt safe in all the places we visited.

Details...

Customer service
9.7

Hotel
8.0

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.2
Excellent
June 7, 2017
profil
Mr. Jim Mcentee
Parker, Colorado

11-day Beyond Band of Brothers review

Neither the Mercure or Melba had air conditioning and the showers were exceptionally difficult to use. The locations were nice however.

This could have been longer

Eagle's Nest itself was disappointing but other sites in the area were very interesting!

They were all good and added much value.

Some meals were better than others and there was always plenty to eat. I actually gained weight on the tour. It would have been nice to have had more choice/variety on some of the dinners.

Rudy was very personable and likeable and kept everyone informed of the days activities.

Charlie was an excellent driver. The wifi left much to be desired.

Overall, I am quite satisfied with the service I received.

I thought that the tout was very good and I feel like I saw and learned much. The food was generally good and the local guides were terrific. For these reasons and the fact that we were shown sites that most people don't get to see, I would heartily recommend this tour!

Details...

Customer service
8.3

Hotel
7.0

Meals
7.0

Sights
8.1

Guide
9.3

Transportation
9.0

Procom overall
9.0

8.2
Very Good
June 7, 2017
profil
Mr. Steve Heggie
Shepherdsville, Kentucky

11-day Beyond Band of Brothers review

Very Helpful

All very nice based on location and amenities. Food good as well

All were very informative. They brought the past back to life and introduced new facts which the history books and documentaries do not include

If anything, I had too much food

Robert went way above and beyond to ensure the group was well taken care of. From making sure John (90 years) was comfortable to helping me take the right train in Munich. What a valuable asset you have in Robert. Don't let him get away!

Top Shelf

Very good. If I could change any one thing it would be the instructions on where to meet at the airport in Paris. As a first time traveler to this airport, and being an American who is hesitant to ask for directions, many like me, found the meeting location very difficult to find. The exit to the parking lot maybe needs to be videoed and put online so future tour groups can find it easier. This was the only real issue we encountered.

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 25, 2017
profil
Mr. Brian Olson
Highlands Ranch, Colorado

11-day Beyond Band of Brothers review

First-rate service. Exceeded all expectations!

No detail missed, large or small. Questions answered promptly. We arrived totally prepared.

All very good hotels, we were pleased with the accommodations along with food, beverage and hotel services. Having a nice place to stay is critical of any trip and your choices were excellent. We especially enjoyed the Melba Hotel in Bastogne.

Our local guide along with main tour guide Robert prepared us fully for what we were about to see. Simply extraordinary to walk the beaches and area museums.

This was particularly meaningful to me. When the Band of Brothers Series was released, I worked with HBO including doing an interview with Carwood Lipton. He told me the harrowing tale of taking out the German Guns aimed at Utah Beach. After walking the beach, and again experiencing the wonderful museum, going to the site where E-Company took out those guns shelling Utah Beach and hearing from the family who has owned the land for generations was very moving. This was a key early battle and to see where it happened was why we choose this tour.

Again, most meaningful. I'm a Canadian by birth and touring Juno where the Canadians landed made me proud. The trouble guide from the museum was very informative. Like walking the actual beaches and seeing the German gun emplacements and bunkers showed just how big the challenge D-Day was. Enormously proud of my countrymen!

Wow. This operation was textbook from the British Airborne taking the bridge to Lord Lovat and his Commandos relieving them. Seeing the Horsa Glider and walking on the actual bridge, seeing the bullet and shell marks was amazing. Also knowing that a key scene from the movie "The Longest Day" was a neat surprise.

Walking through the peaceful woods, yet seeing the fox holes where Americans literally both fought and froze was very moving. Our local guide Henri Mignon, who was just 9 during the actual battle was very informative. Few know the size and ferocity of this key battle which could have gone either way. Once again, just walking there and imagining what our brave troops did to win the day and ultimately the war was extraordinary.

Again, we think we know so much then when you tour the museum you find out how much you didn't know!

A beautiful resting place for those who paid the supreme sacrifice. We were very moved by the way the cemetery honors our troops who died in combat. Especially proud of the local American Air Force who were cleaning and maintaining the grave markers.

Stunning to see first hand the murderous barbarity of the Nazis. The horrors and atrocities committed here must never ben forgotten, and example of what happens when evil runs amok. But ultimately the memorials, especially the one of the Jewish Faith showed that there is always hope. That we can and must learn from past mistakes and what happens when we ignore evil which is often in plain sight.

Seeing where that monster, adopt hitler and the barbarous ss got their start showed how it could happen anywhere. Walking where evil began again a reminder of how we must be ever vigilant.

Extraordinary engineering accomplishment. All for a murderer and his mistress to have tea! Impressive and horrifying at the same time. One could only wonder if all that work could have been put to peaceful use instead of barbarity. That said, the views are simply extraordinary and breath taking.

Simply put, we learned so much. Could not have been more pleased.

Actually quite good and exceeded expectations. Some were better than others but all were very good. There were also opportunities for tour members to check out other local eateries. Frankly the most fun was sampling all the European Beers!

LOVE THIS MAN! No detail was too small for him to deal with. He kept us on scheduled yet never rushed. We were lucky to have him as our guide as you are to have him on your team. Just a remarkable guy.

The bus was comfortable and sparklingly clean. Peter is the best tour bus driver in the world.

First-rate. EVERYTHING came off as promised. No surprises, just exceeding expectations every day.

We simply cannot say enough of this experience from initially reaching out to you, the booking process and of course the actual tour. Calling it first-class doesn't seem a high enough compliment! HIGHLY RECOMMEND.

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 22, 2017
profil
Ms. Ronda Olson
Highlands Ranch, Colorado

11-day Beyond Band of Brothers review

During the tour, as we traveled, I would just liked to have a little more information on the areas we were traveling through.

Robert was fantastic. Peter was a phenomenal bus driver.

Peter was a master in maneuvering the bus.

There were no glitches during this tour. Everything went smoothly. I would recommend this tour because it delivered what was promoted.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 21, 2017
profil
Mr. D.W. George
Orlando, Florida

11-day Beyond Band of Brothers review

The ladies were excellent and very helpful.

Cold and windy, try to fix that next time, LOL!

Beautiful area.

Excellent

Very touching.

Great city, at least the old areas, enjoyed it greatly. Very interesting historical aspects.

Snow, rain, miles of tunnels, what's not to like, LOL! Was beautiful, awe inspiring scenery and feats of construction. One of my favorites parts of the trip.

Have recommended all three to people I know in the business.

They were good, filling and, seemingly, often. Weight watcher's for me for awhile. I am not overly impressed by eating, as long as it is palatable and filling; I am no gourmet. Having said that I still found the meals enjoyable and , for me, a pleasant change of pace.

Robert is almost neurotic in his desire to please his guests. He is always moving, asking people if they are doing alright, do they need anything, can he get them anything. I don't think he sleeps as he always seems to be around. I was completely satisfied with his attention to detail and work ethic! (did I get that all right Robert? LOL!) Seriously, he was great and I would be happy to do any tour with him again.

Impressed with the level of competence and driving skills of all the drivers in Europe, but particularly these guys that maneuver a large vehicle through 3/4 lane areas without major body work. Peter was fantastic.

No complaints (and that is saying a lot for me)

Very well put together and orchestrated. Only change I might suggest is to start earlier and get in a bit earlier. The rush to dinner was a bit much at times. I would prefer a bit of time to unwind, maybe even shower, before dinner. Basically I guess I'm complaining about too much tour for the dollar. I am used to getting up early so it just seemed like a lot of time in the morning could be spent on touring as opposed to running late. I realize most people don't get up early though. A very small thing, not a problem as it is only a few weeks and worth it at any rate. And YES, I would highly recommend you tours based on my single experience. Keep up the good work and I hope we will do it again soon.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 20, 2017
profil
Mr. Paul Mescher
Edmond, Oklahoma

11-day Beyond Band of Brothers review

Excellent for anyone with an interest in WW2 Europe and/or had relatives involved in the war

Details...

Customer service
8.0

Hotel
7.3

Meals
8.0

Sights
9.5

Guide
9.3

Transportation
9.0

Procom overall
10.0

8.7
Very Good
May 20, 2017
profil
Ms. Yvonne Ree
Bryne,

11-day Beyond Band of Brothers review

Very satisfied

Fantastic guy. Including and serviceminded. He did a terrific job

He was the best driver ever!!! A Prof

Cause I was more than overwhelmed by the the whole tour. From info, activities, gudies, driver, where we went.. everything. I will absolutely recommend you.

Details...

Customer service
10.0

Hotel
7.3

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 20, 2017
profil
Mr. Frank Gray
Scottsdale, Arizona

11-day Beyond Band of Brothers review

everything was excellent, I didn't understand the WiFi requirements and/or limitations on the bus otherwise it was fantastic and Robert did a phenomenal job!

All met my needs

Simply Humbling!

a 4 met my expectations

Cant say enough about Robert. Great interpersonal skills, very responsive to anyones needs. He has very good management and organizational skills for his age. Hard to find someone his age that has that combination. Enjoyed visiting with him very much when he had time. I always feel he was very sincere.

Yes I would recommend it but let people know that the WiFi is limited.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
10.0

Guide
9.3

Transportation
9.0

Procom overall
9.5

9.3
Excellent
May 20, 2017
profil
Mr. Joseph Maskivish
Scottsdale, Arizona

11-day Beyond Band of Brothers review

Never had any issues, but staff was always in contact

Hotels were just fine. Unusual to have two double beds side-by-side when traveling with brother-in-law, but we were able to rearrange rooms to separate beds and understand the bed set up is part cultural differences and lake of space in smaller rooms

Rudy has a great knack for telling stories and painting pictures. Out of the three, Steve's knowledge blew me away

Mostly good, some of the buffets weren't the best but we made due

Robert was absolutely amazing. I could go on and on here with compliments for him, but the main takeaway is what a wonderful overall job he did

Peter is an incredible driver

Great your for any WWII enthusiast. Hit all the sites and the knowledge provided is invaluable

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 19, 2017
profil
Mr. David Schaaf
Scottsdale, Arizona

11-day Beyond Band of Brothers review

More petty comments, but Hotel Mercure was a nice hotel, but limited the amount of time someone could explore the surrounding area during any free time.

More time on Omaha beach would have been nice given its historical significance.

Henri was extremely knowledgeable and maybe the best guide out of the whole group. His disciplined approach limited questions and frankly his arrogance got in the way of his overall effectiveness.

If someone starved, it was their fault.

Robert did a good job herding the cats. Many different personalities to manage and he did a good job doing it without a lot of drama. There was one challenging group but he didn't let that drama feed into the overall group. Job well done. My only suggestion for Robert is I offered up a couple of additional ideas to him for the tour. Rather than offering up a defense to why they weren't done, sometimes pulling out a pen and paper and nod is a more positive response. Even if the paper gets tossed in the trash, it shows him as open to additional suggestions and maybe someone comes up with an idea to help increase Procom's revenue opportunities or overall tour experience.

Only reason for not 5 stars was issues with the internet. More of a vendor issue was we understand it, but customers should never see vendor issues.

Very professional from start to finish.

Very pleased with the purchase and I would highly recommend to other people. Definitely have many different expectations to meet that you have people interested in history who aren't well read then you have others that are well read looking to learn something new. A fine balance to meet for such a large group.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.7

Guide
9.3

Transportation
9.0

Procom overall
10.0

9.6
Excellent
May 19, 2017
profil
Mr. Douglas Goss
Topeka, Kansas

11-day Beyond Band of Brothers review

Five stars

They were all very passionate and knew their subject. We learned so very much.

Rob took care of our every need. Very professional and helpful.

Peter is an excellent driver. He kept us very safe.

It was an awesome tour, and YES we will recommend it to others.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 19, 2017
profil
Mr. Richard Swanke
Hanover, Pennsylvania

11-day Beyond Band of Brothers review

I am a person that likes "details", and Procom provided such complete information, that I did not have any questions.

I think we should have been informed that there is a limit as to the Wi-Fi usage on the bus.

It was a pleasure to have these gentlemen as our guides. Friendly, outgoing, and eager to answer all questions that we had. They were the BEST that I have ever had.

He was always available to us, and provided detailed information as to our schedule for each day

Excellent driver. I felt safe and secure at all times while on the bus. He was exactly on time.

Well planned, and complete.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 19, 2017
profil
Mr. Gary Bissell
Bath, New Hampshire

11-day Beyond Band of Brothers review

Very Good

Excellence

His was a very good driver.

Information was very good and the tour guide went out of his way to make sure our trip was great.

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.9
Excellent
November 8, 2016
profil
Mr. Marvin Beck
Montgomery, Texas

11-day Beyond Band of Brothers review

I bugged the heck out of them and the people, Cassie etc were always patient, and if they didn't have an answer to one of my dumb questions they always got back promptly and with the right answer.

Bombarded with info and answers.

Top class with excellent staff and service. It was like being on a really nice cruise ship with which I'm very familiar. Walk 6 to 10 miles a day and gain weight.

Excellent guides who by the way of studying history, knew as much as the soldiers who landed on the beach

I can wrap this section up neatly. Scott, HenriFrancois and Steve wren the best most knowledgeable guides I've I've ever met.

Simply amazing.

I would rate them as 5 "spoons". Stars

This guy is a freak of nature. He can herd 38 cats while juggling six balls, all while taking care of you and getting any information that you asked for, (and there was a lot of questions asked, and any problem solved. I would have run off into the woods screaming.

Peter doesn't talk a lot but by God he can get the bus smoothly through the eye of a needle. Mercedes bus. What else can you say.

About a 20 out of 10.

All the aforementioned reasons. I can't imagine another company even being close

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
November 4, 2016
profil
Ms. Judith Guttau
Treynor, Iowa

11-day Beyond Band of Brothers review

Excellent, knowledgeable guides. Steve, the Brit's accent was actually most difficult to listen to and I was getting tired!

Robert was excellent in all areas!

Top notch

Great tour. Learned so much. Saw so much. Great Bonding time with travelers also.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 26, 2016
profil
Ms. Lisa Taylor
Lake Oswego, Oregon

11-day Beyond Band of Brothers review

Very helpful.

Loved having a bit of free time here.

Wanted more time in the museum.

Spectacular tour guide there.

Wanted time in Berchtesgaden.

Loved Bayeaux and Arromanches.

He was helpful and efficient.

They took care of everything. No wasted time. Not too much bus time. No waiting around. Loved the Itinerary and enjoyed every day.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
8.7

Transportation
9.0

Procom overall
10.0

9.4
Excellent
October 21, 2016
profil
Ms. June Oppman
Newport , Pennsylvania

11-day Beyond Band of Brothers review

Niki and Leanne were very helpful

Everything was perfect!

All the accommodations were great!

Very Moving!

Loved what they did for the Veteran's in our group!

Wish we had more free time on our own!

Beautiful! Wish the weather would have been better for the views, rainy foggy day.

Very informative! That all did a fantastic job!

Excellent! I swear the food taste better in Europe!

Robert did a outstanding job with everything! His concern and dedication to his job is superb!!! Our group was outstanding, a great group of people!

Peter was great and always helpful!

Superb!

I thought everything was fantastic, lounging, meals, organized, Robert, sights and all the information! Recommend? More time to explore Munich on our own and a visit to the Eiffel Tower before leaving Paris would have been nice!

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 20, 2016
profil
Mr. Bill Patterson
Delray Beach, Florida

11-day Beyond Band of Brothers review

A better understanding of the length of the days.

The hotels were very nice. The shower at the Mercure could have been better designed. Water everywhere.

an unexpected highlight - the Tour guide gave an excellent overview of the battle of the Bulge

There were no issues.

Could have used chargers - only one and it was by the driver.

Very professional and would highly recommend with caveat about the amount of walking involved.

Details...

Customer service
8.0

Hotel
8.3

Meals
8.0

Sights
8.7

Guide
8.0

Transportation
9.0

Procom overall
7.0

8.1
Very Good
October 20, 2016
profil
Mr. Matthew Nicholas
Wadsworth, Ohio

11-day Beyond Band of Brothers review

Best museum

Great driver

No wasted time. Very efficient

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 19, 2016
profil
Ms. Katie Lambert
Camillus, New York

11-day Beyond Band of Brothers review

Francis and Henri were fantastic! They did an amazing job and I could have listened to them the entire trip. Steve however, was almost the polar opposite. He was much colder and less personality was in his presentation. He was very 'facts and numbers and dates'. In Dachau he talked WAY too fast and went through things too quickly that by the time the back of the group were done taking photos of what he was talking about and looking and reading plaques etc he was already 3 'stops' ahead and we missed half of what things were etc. It was really hard to take in the somber location and experience that it should have been because it was stressful to keep up with him, especially around the main buildings with the furnaces and the grounds directly surrounding them.

Things were very good!

Robert was absolutely AMAZING! He did such a great job. We had a large group and there were a lot of 'needs' like doing laundry mid-trip, power strips in the bus, special stops etc and he accommodated everything above and beyond. He felt like a friend by the end of the tour. At the end of the days if a group wanted to go out (non-tour related) to a bar or local place, he would assist in where to go, take us there, make sure we were all set with orders (Language barriers) etc. He shared personal stories, gave more information on the sites we were seeing, and helped us feel truly comfortable. He was amazing and I never doubted his ability to get us where we needed to be when we needed to be there and to ensure we enjoyed every step of the way. I would absolutely seek him out or request him on future tours!

Peter's driving abilities were INCREDIBLE!! He had a great personality and was always smiling. He went above and beyond to help us with luggage etc. The bus itself was also good. The cup holders in the trays however, were totally useless because NOTHING fit in them haha!

it was amazing and everything was handled professional and accurately it was a worry free 11 days

Details...

Customer service
9.2

Hotel
8.0

Meals
8.0

Sights
8.5

Guide
7.7

Transportation
10.0

Procom overall
10.0

8.8
Very Good
October 19, 2016
profil
Mr. Michael Oppman
Masontown, Pennsylvania

11-day Beyond Band of Brothers review

They did great booking me at last minute.

The shower at Melba was hard to climb in and out without getting hurt.

Wish we had more time in Munich

It was foggy that day, out of our control.

The guides all did a great job.

All were good but first meal in Normandy could have been better.

Robert did an outstanding job!!

Peter did great and we felt safe when driving.

Yes I would recommend the tour.

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
8.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 18, 2016
profil
Mr. Rene Borromeo
Phoenix, Arizona

11-day Beyond Band of Brothers review

Our room felt rather tight at the Hotel Golden Tulip, and the wide doors of their closet made it difficult to open and close without clearing the areas near the door. Shower stall space was also tight.

Crowded and too foggy when we were there.

All three of our guides were very informative and kept our interest up with the loads of information they had.

All our meals were excellent, the dinner entrees were impressive and the breakfast wasexceptionally good.

We all loved Robert's attitude, he was our "mother hen" for 11 days and he took very good care of all of us. Robert aimed to please all of us and he succeeded exceptionally. My wife and I were very pleased with him and were very impressed.

Our bus was spacious, comfortable and clean. Peter was a great driver who knew his way around well and we all felt very safe with him at the wheel.

Very pleased with everything provided by Procom.

Our tour was everything I had imagined it to be, and first class all the way. I would recommend it to anyone interested in WWII history.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 18, 2016
profil
Ms. Jean Zubieta
Phoenix, Arizona

11-day Beyond Band of Brothers review

my partner did the booking.

am sure great since all went very well!

us ladies, would have liked to go to church and needed some shopping time.

very good considering these were located in small cities

Robert Heinrich was very knowledgeable about the subjects he talked about, he was thorough, very detailed on his attention to the needs of the group, always considering their special needs and indeed a very kind and gentle young man. We enjoyed the trip most especially because of Robert's patience and extreem kindness to older guests. He was able to relate to all ages since we had some young folks as well. Rene and I would adopt Robert as a son in a heartbeat. He is a precious young man. We all loved him. Please give him a bonus, he worked very hard to keep everyone happy. Rene and some of the guys are planning to join another tour with Robert.

The bus was comfortable and the availability of endless water bottles for our needs was great. Peter, was extremely kind and patient with our group as well. He too, deserves a raise.

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

10
Excellent
October 18, 2016
profil
Mr. John Palmer
Port Townsend, Washington

11-day Beyond Band of Brothers review

Very satisfied

The hotel stays were all comfortable well co-ordinated and provided access to Wi-Fi and other amenities as necessary.

The briefing we had referencing the map was short but the most comprehensive brief I have ever had about the war in Europe. The playing of taps and the National Anthem at the chapel I found particularly moving.

I would have been willing to give up Munich time for additional time at some of the enroute sites

Steve was exceptionally knowledgeable but kept turning his head away from his speaker on his jacket and I lost about a third of what he said.

All were excellent and well coordinated with no waiting time and no looking around for enough seating. The food in all cases was quite delicious and well chosen.

Robert was extremely helpful and anticipated problems before they became problems He handled all potential problems before they became problems. He was up early and stayed up late to ensure that everything operated very smoothly. My best recommendation is that I can say I wish I had had him as my operations officer while commanding a major unit.

The bus was very comfortable, the Wi-Fi worked properly was stocked with water etc to accommodate passenger comfort. The bus was invariably where it was supposed to be n a timely manner and departed for the tours on time on schedule. Peter did a fabulous job and is a remarkable driver. The best that can be said is that I really never noticed the bus because it was all so flawless.

The tour was a fantastic view of WWII history. The guides were all knowledgeable and educated me over things that I have studied for years. The tour while not inexpensive was well worth the cost with good food very comfortable hotels knowledgeable tour guides with sites well selected to give a good overall picture of the invasion and battles. I would actually like to take the tour again. I could have given up some of the time in Munich to spend more time at the enroute sites.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 17, 2016
profil
Mr. Joseph Oppman
Newport , Pennsylvania

11-day Beyond Band of Brothers review

Very, very happy.

would have liked a little more free time at Munich

We loved all of the tour guides. They were exceptional and very knowledgeable. They were also so willing to answer all questions. Awesome!!!!!

All meals were well planned and the food was excellent.

Robert was superb!!!! He met every need and was very organized with everything. His attitude and personally was awesome. I would love to do another tour with him again. He kept everything running smoothly. I will describe this trip as flawless and I give the credit to Robert

Very comfortable and timely. Great job to Peter our driver. He was also very pleasant

Flawless, Awesome, Superb!!!!!!!!!!!!

I thought from the beginning of booking the trip all through the last day was perfection. I would recommend because I feel Procom and the guides and driver all went out of the way to make this tour exceptional for all.

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 16, 2016
profil
Dr. Theodore Lambert
Camillus, New York

11-day Beyond Band of Brothers review

Excellent presentation, beyond expectations. BBOB tour honoring vets was a highlight of the trip.

Tour guide was too fast. I could not keep up and also take pictures. Many of us ended up going off on our own.

I was very impressed with the knowledge of all of our tour guides. I particularly enjoyed Franccois's recount of brecourt manor and stories of Medal of Honor recipients. The fact that Henri was local and actually experienced the battle of the bulge was tremendous. Steve was knowledgeable, though I found it hard to keep up with him. I would stop to take a picture and spend 10 minutes trying to catch up with him. He was often out of range of my hearing device and I felt like I missed half the tour of Dachau.

Meals got better as we went, peaking in Germany. Thank you for accommodating my vegetarian lifestyle.

Robert was an exceptional host. It is obvious that he has a passion for history and enjoys seeing his tour experience these amazing sites. He went above and beyond, from taking us to do laundry to toasting us with airborne beer. He made us feel like one big family. I would not hesitate to recommend him. I would, in fact, seek him out or request him for future tours.

Peter did a great job driving and negotiating small spaces with a very large bus! Amazing.

I didn't have to think about anything but the sights we came to see. Well planned. I highly recommend this tour!

Details...

Customer service
10.0

Hotel
8.7

Meals
9.0

Sights
9.5

Guide
9.0

Transportation
9.5

Procom overall
10.0

9.4
Excellent
October 16, 2016
profil
Ms. Rhonda Madsen
Grapevine, Texas

11-day Beyond Band of Brothers review

Mercure hotel's food was not as good as other places and the shower only had one small piece of glass that did not stop water from getting all over

Breakfast at the first two hotel's needs improvement. Runny eggs and steamed bacon we not very good

Robert was wonderful! He went above and beyond to ensure everyone was happy. He surprised the entire group with special ceremony for all the veterans on the trip!! Very emotional and proud moment to be in the presence of these men.

Peter, can get through the tightest of spots and was very safe in getting us around!!

The knowledge of the tour guides, comfort of the bus, excellent food and drink!!

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 16, 2016
profil
Ms. Carol Kiyan
New York, New York

11-day Beyond Band of Brothers review

my first room was very very small and in parts of the room I couldnt stand up straight... it had a slanted ceiling.

they were all absolutely fabulous. They made the day go by so fast and we learned and saw so much. LOVED IT!

Robert was the best tour guide I have ever had!!! I have been on several tours and none of the other tour guides even come close to how wonderful Robert was.

the only thing I would recommend is to switch the seats in the bus as the days go by. Some people want to experience being in the front of the bus. Some tours have the tourists change seats each day so everyone gets a chance to sit in all parts of the bus. It usually works best if each couple moves up two seats each day. Just a thought.

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 15, 2016
profil
Ms. Julie Forster
Maple Grove, Minnesota

11-day Beyond Band of Brothers review

We were satisfied.

The night manager at Hotel Mercure was a bit crabby and argumentative. But other than that we loved all the hotels.

I would have liked to have more time in the museum. That was too rushed.

Tour guide Stephan was a bit hard to hear.

Steve was hard to hear at times. I wanted more time in the museum at Dachau. Could cut out the time at the modern memorials (catholic, lutheran and Jewish) in favor of more time in museum.

Excellent

We all loved Robert. He was accommodating to each person in the tour. He had a good sense of humor and good knowledge of the places we visited. I liked his presentation style and appreciated his humor. He was always on the move during the tour, making sure everyone was happy. Robert was the best tour guide.

The guy in front of me always reclined his seat and that really irritated me. I would tell people not to recline or only to recline if there's not anyone sitting in back of them.

Good, I meant to give the full five stars to the bus driver, Peter, on the prior page. He was excellent and a skilled driver.

My general impressions were excellent. I was impressed with the entire tour and I would rate it a 10 out of 10. I liked the fast pace. I liked the local tour guides.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.7

Guide
9.7

Transportation
9.5

Procom overall
10.0

9.8
Excellent
October 15, 2016
profil
Ms. Michelle Navarro
Austin, Texas

11-day Beyond Band of Brothers review

All our local tour guides were very knowledgeable. Francois had an answer for everything, it became normal for us to say "just ask Francois, he'll know". Francois was also helpful in translating for us in some of the shops we went to. I appreciated Henri very much because he was able to show us my grandfather's infantry division on a wall of the Mardasson memorial. I did not know they had that there for the 78th division! That meant so much to us and my family back home when I sent them pictures. Steve was very kind in sharing additional information during lunch in Berchtesgaden and answering our questions.

Robert was by far the best tour manager we could've asked for. From the moment we met him up until our goodbyes at the airport, I felt confident that if we needed anything, he would find a way to assist us. He did a wonderful job and I do not know how he (by himself!) was able to coordinate and manage all 38 of us. He has the ability to make you feel as though you are the only customer on the tour with the attention and care he gives you. That is excellent customer service. I felt everything went very smoothly. I was very impressed with him and he took such great care of us that we started calling him "dad". We would definitely do another tour with him again.

Ok.....Peter seriously is the best bus driver I've ever met. I'm not even kidding. He drives that thing better than I drive my own car. Peter received applauses from us several times during the tour for making certain maneuvers that we thought were impossible to get through. Besides that, we had the pleasure of having lunch with him one day and he was very sweet. Köszönöm, Peter!!

Excellent tour. The sights, museums, history, people etc was an amazing experience. It was truly the trip of a lifetime and I will never forget it. This was the perfect way to see Europe for the first time, and to see SNOW for the first time at the top of the eagles nest!! (Yes, I had never seen snow..) it was awesome!!

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 15, 2016
profil
Mr. Pete Kalgreen
Akron, Ohio

11-day Beyond Band of Brothers review

Was nice to able to talk and / or email her

All excellent

Darn good for picking one meal for all. Worked well

Dude was good, on the ball. Went the extra mile too.

Only downer was the wifi. Very sporadic and annoying when it didn't work, which was too often. The only bad thing about the trip besides having to have two full travel days ( which was unavoidable)

Great. Well run

Details...

Customer service
9.5

Hotel
8.7

Meals
8.0

Sights
7.1

Guide
9.3

Transportation
8.5

Procom overall
8.0

8.4
Very Good
October 15, 2016
profil
Mr. John Kazlauskas
Owensboro, Kentucky

11-day Beyond Band of Brothers review

Very satisfied

All the hotels were clean and staff was helpful

Very good

Excellent

Very good

Excellent, outstanding

Very knowledgeable and interacted with the group.

Excellent, outstanding, addressed all our needs and solved minor problems quickly. His ability to keep on schedule was outstanding. His upbeat personality made the tour enjoyable. Was impressed with his knowledge of subject matter. Worked to keep us informed and answered all questions.

Outstanding

Excellent

Received more information that I thought was possible. Sites were good to visit after reading about them for so long. Information was presented is a good structured itinerary. The opportunity to visit the sites with informed guides is great.

Details...

Customer service
9.5

Hotel
10.0

Meals
8.0

Sights
8.6

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 14, 2016
profil
Mr. Larry Cohen
Wappingers Falls , New York

11-day Beyond Band of Brothers review

Did not like the fact the Omaha Beach Hotel only had elevators on one side. I did not like carrying my luggage up and down two flights. The hotels breakfast food was very good. However the food served at the dinner buffet was not enjoyable. Also the rooms ceiling had a lot of angles. We felt like we were in an attic.

All the guides were excellent.

All the meals were very good except as stated earlier the buffet dinner at the Omaha Hotel.

Robert was an excellent tour manager. He was very organized and informative. Robert has a great friendly personality.

Peter is a very safe and skilled driver.

PLEASE NOTE THAT THIS SURVEY IS COMING FROM "TWO" PEOPLE, LARRY AND ANDREA COHEN. Tour was very organized and well run. All tour guides were very informative. Tour dealt with the highlights of each area. All meals were included with the tour. SUGGESTIONS: OMAHA HOTEL FOR DINNER GIVE THE CHOICE OF THE BUFFET OR A SEPERATE DINNER. IN GENERAL IN ADDITION TO THE ONE DRINK INCLUDED WITH EACH MEAL, ALL DINNERS SHOULD HAVE EITHER TEA OR COFFEE INCLUDED AT THE END OF THE MEAL.

Details...

Customer service
10.0

Hotel
8.3

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 14, 2016
profil
Mr. David Clark
Washington , North Carolina

11-day Beyond Band of Brothers review

Robert went above and beyond to make this trip a once in a life time memory! A+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Peter is an amazing driver!!

Amazing and I've already recommended you for your superior tour and outstanding service!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 14, 2016
profil
Mr. Daniel Furdek
St. Francis, Wisconsin

11-day Beyond Band of Brothers review

The best

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 14, 2016
profil
Mr. Alex Navarro
Austin, Texas

11-day Beyond Band of Brothers review

Very friendly and easy to get our flights and everything booked.

Only thing I missed was air condition in the rooms. Other than that, 5 stars!

Loved them! And the free drinks!

Robert was amazing. Great personality and extremely thoughtful and helpful the entire time!!

Peter rocked!

Amazing.

It is perfect for the history buff and if you want to see Europe. Full accommodations and really able to just enjoy yourself and learn.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 14, 2016
profil
Mr. Kevin Porter
Raleigh, North Carolina

11-day Beyond Band of Brothers review

I never had any doubts about this booking.

I like the format of the checklist. It kept me on track with what I needed to provide to the tour manager(s) and it kept me from scrambling at the last minute to get all of the documents to you guys.

I can't think of anything. I personally asked Robert Heinrich about the weather, and he was gracious to email me good information that helped me when it came time to pack for the trip.

Each hotel was amazing in its own right. I would return to any of them.

Probably my favorite museum of them all. Loved the memorial on-site, as well.

Houffalize!

I meant to ask our guide about Skip Muck's plot, but time slipped away. Would have liked to have a little more time here.

A heavy day for sure, but an important one of the trip.

I wish we could have spent some extra time in the actual town of Berchtesgaden. The Eagle's Nest was cool, but I feel like we missed out a little by simply driving by the town itself.

I loved the fact that we had distinct experts for each area of the trip. No one can be an expert in everything, but these guys were certainly experts in their theater of study. I enjoyed speaking candidly with each of them.

The FOOD!!! It's a small miracle that my pants managed to fit me when I got home, but it was worth it. It was so nice not to have to worry about anything in that regard. I think it would have been a slightly different story if I had special needs (i.e.: vegan or vegetarian) but as I didn't require anything different than the standard meal, it was perfect. The only negative thing I can think of is that they don't know how to prepare bacon in France and Belgium. The Germans knocked that one out of the park, though.

Robert is an amazingly unflappable guy. For such a young man, he possesses patience that is much beyond his years. If he was ever worried about making a specific stop by a certain time, he never let us see him sweat. A few times I was nearly the last one on the bus at a given stop, but never a word was spoken, and the tour went on without incident. When I thought I had lost my iPhone, he quickly communicated that to Peter, who skillfully drove the bus back through busy streets. A few moments later, when I found it (I really and truly thought it was lost) he was totally cool about it. He went above and beyond the call of duty with our group. He presented a wreath of flowers which was laid inside the chapel at the American cemetery in Luxembourg. That was a special moment, and we all were affected by it. Not a dry eye in sight. We joked about it and called him "Dad" at times, but that's exactly how it felt like. He took care of us, being ignorant as we were about some of the customs and traditions in Europe. He didn't make us feel stupid when we asked certain questions which he may have thought were common knowledge. Robert is a wonderful tour manager and I would love to have him as my guide on any future tours that I take with Procom. He's a real asset to the Procom family, for sure.

I knocked the coach a half star, simply due to the spotty WiFi. It was a small inconvenience, though. It could have been due to the fact that 38+ people were trying to use the same bandwidth, and that's not necessarily the fault of the service, but it was a little annoying sometimes to not even be able to send a picture message through my iPhone. Eventually, I just gave up and looked out the window, or talked with my fellow travelers. It was great having a small cooler in the front, and the water which was supplied was a nice touch as well. Also enjoyed being able to watch movies during the long travel days. Peter was a phenomenal driver. He took that bus places I didn't think it could go. He backed it into tight spots with ease and precision. I felt very safe with him at the wheel of that big Mercedes-Benz.

This was an amazing tour--one that I will certainly remember for the rest of my days. I'll never forget it, nor the people I shared it with.

I loved it all. If we could have had a little more scheduled free time, that would have been welcome. But truthfully, we were pretty much worn out by the time we got back to the hotel(s) that if we did have free time, we were ready to go to bed anyway. One suggestion I have is that if it were possible to have a professional videographer along for the trip, that would have been nice to relive the sights (or highlights) of the trip. I know it would add an additional expense, but it could be an add-on type of service, if one would like to have a video of the tour. I would not want to edit such a mountain of footage, though. I would recommend this tour to anyone who wanted to follow in those same footprints of those that served in Normandy, Belgium or Germany. It brought history to life. It helped me to begin to truly comprehend the scale of this war, not in just terms of lives lost, but of the energy, material and labor that went into waging war across Europe.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
October 14, 2016
profil
Mr. Don Betts
Sarasota, Florida

11-day Beyond Band of Brothers review

the information and assistance I got from Cassie was outstanding. She answered every question i had, and made the process much easier. Strong customer service skills.

The on line trip monitor was really helpful. Also I called Cassie a few times and she always gave me good advice and help.

As are most hotels in Europe, the rooms are small, but they were all clean and comfortable. The breakfast was especially great at the Hotel Golden Tulip.

Great guide for all the beach sites. Glad we spent enough time to see everything.

Excellent museum.

Breathtaking place. The guide was the most interesting and informed guide on the trip. Especially appreciated the ceremony Robert set up for for the veterans on the trip.

Would rather have stayed in Berchasgarden and spent more time there. However, being so close to the airport made the last day much easier.

Fog prevented us from seeing the breathing views, but it was still a great leg of the trip.

Your guides are exceptionally well versed and exceeded my expectations. The best of the bunch was Scott, the curator at the Luxembourg cemetery.

Breakfast was especially good at the Golden tulip. The lunch stops were very good as well.

Robert was the key to the success of this trip. There was nothing he couldn't accomplish for us. He is very proactive, knowledgable and personable. You couldn't have hired a better person in my opinion. Outstanding customer service skills!

Very comfortable bus and Peter the driver was a real pro.

Far exceeded my expectations before and during the trip.

Overall, this was a great trip. A major bucket list item for me and those traveling with us. I would recommend this trip and Procom for anyone.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.1

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.2
Excellent
October 14, 2016
profil
Mr. Kenneth Nallinger
Clifton Heights, Pennsylvania

11-day Beyond Band of Brothers review

Extremely

Great and yes

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 14, 2016
profil
Mr. Kevin Mcmullan
Albuquerque, New Mexico

11-day Beyond Band of Brothers review

more info about the hotels before the tour

outstanding

Maybe tried to have too much content per day, but an excellent tour.

Details...

Customer service
9.0

Hotel
7.3

Meals
7.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
8.0

8.8
Very Good
October 13, 2016
profil
Ms. Patti Hill
Albuquerque, New Mexico

11-day Beyond Band of Brothers review

Niki was fantastic

It would have been nice to see a map to truly comprehend the descriptions given on where troups were and were advances and retreats were

everyone was fantasic, knowledgable, and kind

She was great.

Excellent. It was very organized and well executed. I would have liked an updated agenda so I can better organize my photes.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
9.8

Transportation
10.0

Procom overall
10.0

10
Excellent
October 12, 2016
profil
Mr. Dan Neidlinger
Phoenix, Arizona

11-day Beyond Band of Brothers review

More details on Bastone tour sites

Need 15 minute discussion of map from Jean-Luc before beginning his tour around Bastogne

Great tour. I suggest offering optional pre and post tour packages. For instance, a two day pre-tour of Paris option.

Details...

Customer service
9.2

Hotel
8.0

Meals
8.0

Sights
8.8

Guide
8.3

Transportation
10.0

Procom overall
10.0

8.9
Very Good
October 12, 2016
profil
Ms. Patricia Holter
Tucson, Arizona

11-day Beyond Band of Brothers review

Loved the guide

Details...

Customer service
10.0

Hotel
7.3

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 11, 2016
profil
Ms. Beverlee Patterson
Delray Beach, Florida

11-day Beyond Band of Brothers review

very helpful

The walking was quite strenuous. I know it was in the info pages; but I would have liked this emphasized more loudly before departure.

Location was great for all the hotels. Food was a good selection, but hard to eat same food repeatedly in same hotel. I understand the timing and location did not allow for as much variety as I might like, so this is not a complaint, jut an observation. Showers were difficult to figure out, as was the temperature control in each property. Beds were comfortable,, which was perhaps the most important need.

Very sorry to have not seen the statue of the Scottish Bagpipe player in Sword beach (i think it was Sword).

Incredible!

Not enough time to see the whole thing. Rushed to lunch. Would have preferred to stay at museum and skip lunch - but no option offered and thought of it too late to make it work.

Best guide on the trip! Fantastic presentation

Moving visit...but, once again, not enough time to see it all - need more time

Didn't get to see it, too tired. Octoberfest was fun

good tour

The guide makes all the difference when visiting historic sights. The mobile devices are a great idea, but if the guide walks fast, we loose connection...and only the part of the group close to him hears it all. I am a little slower, so I missed a lot.

Overall, they were very good and very accommodating to my special needs. it was great to not have to worry about where to eat, etc while on tour. Some items were not to my liking, but there was enough food that i never went hungry. Very nice to have a drink with lunch and dinner

Fantastic driver...not sure how to compliment him enough

Tour was very complete. Inclusions were well thought out & planned

anyone interested in WWII - or history in general - will LOVE this tour. I will warn people of the high amount of walking, but not to let it discourage them

Details...

Customer service
9.4

Hotel
7.3

Meals
7.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
October 9, 2016
profil
Ms. Hazel Stewart
Brewster, New York

11-day Beyond Band of Brothers review

The last two days of the tour were changed. Even though we were provided with the tour itinerary in the tour bag we received we did not realize it unitl the end of the tour. I would have liked to know up front the changes that were made to our original itinerary. I understand changes need to be made depending on circumstances but I would like to have had the knowledge ahead of time. I misplaced my itinerary and looked it up on the website but the old itinerary was still there.

I wish we had an hour more to spend there. I feel we were rushed and our time was cut short. We moved too fast (and I move)

We had more time and had time to feel the experience.

Would have liked just a little more time. Even just a half hour.

The guide was informative and compassionate about the history she provided.

The guide was phenomenal and comprehensive.

The food was good in most locations. The meat was inedible during one dinner. It was mostly gristle. Some others at my table experienced the same thing. I do not like mayo, and other condiments and included that on my pre-tour information but I continued to get served with food that contained mayonnaise, mostly salads. When a salad was brought to me without the dressing it was different that what the other participants received. Cassie was very helpful and did what she could to remedy this.

Cassie was amazing in all realms and I consider us spoiled that during our next travel with Procom I want to be on her tour.

The motor coach was comfortable, the temperature was perfect, the ride was smooth. The water provided for us in the vehicle was welcomed. I don't know how Peter can navigate with such a vehicle but he does it with grace, style and safety. He is a gentleman and we were lucky to have him facilitate our travel.

The tour was in depth, we covered so much history and sights that were previously seen in movies and television but Procom's tour and guides brought it alive for us. We seamlessly traveled and lodged and dined in comfort and style at all the locations. We were welcomed at the hotels, dining locations, museums and areas and Cassie facilitated this in silent fanfare. I would recommend the tour because one truly experiences the tour without concerns about all the details. So much was included with was a real plus for my husband and I. This is accomplished with great comfort and style for the tour participants and we all felt like we received individual attention yet Cassie brought us all together as a group from the very first day. It is truly a first class experience.

Details...

Customer service
9.8

Hotel
10.0

Meals
9.0

Sights
9.3

Guide
7.3

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 8, 2016
profil
Mr. Billy Williams
Science Hill, Kentucky

11-day Beyond Band of Brothers review

great service, clean, courteous employees. great food.

Time at this sight was too short, we were only there two hours

all was very knowledgeable of the sights and very easy to ask questions of.

meals were well prepared, always a good verity at each dinning place.

Cassie was super. always kept us informed of each days activity, had time for everyone, made everyone feel a part of the group, was always there for each of us. Enjoyed Cassie so much that if I every go on a another tour I hope she is the tour manger.

coach was first class, driver was very skillful in his driving

Excellence

It was every thing your brochure and Lexington staff said it was. I was not disappointed in any way about the tour only that it had to end.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 8, 2016
profil
Mr. Michael Harris
Wakefield, Rhode Island

11-day Beyond Band of Brothers review

I would have liked to to have had a specific itinerary that told us when Octoberfest was included on the tour.

Internet was spotty at the Melba Hotel otherwise I liked all of the hotels

I know this is picky and impossible to plan but I would have liked to see Omaha Beach at low tide. When we got there,it was at high tide and we didn't see any beach. Like I said, I don't expect you to plan trips around tide schedules!

The guides were all excellent. Jean-Luc's accent was a little hard to understand for me

Meals were all very good. Some were better than others but all were good.

Cassie was fantastic. She never got flustered. She was very nice and the tour ran flawlessly.

I would absolutely recommend this tour. The local guides were great. The itinerary was well thought out and the museums chosen were top notch.

Details...

Customer service
9.4

Hotel
9.7

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 8, 2016
profil
Mr. Ronald Channels II
Orange, California

11-day Beyond Band of Brothers review

Yes, at the airport in Paris, it was pretty confusing trying to find the bus. You should have a map detailing exactly where the meeting point is to the bus. We had asked several people working at the airport, they all had no clue where anything was. We ran around for about an hour trying to find the bus.

The Novotel was a nice hotel, however, it was too far from the center of Munich. So anyone who wanted to go out exploring had to take a 30 minute cab ride or train. It would have been much nicer to be able to walk every where.

This is a 3 hour tour. We rushed through here is 2 hours. We had several people on the tour who couldn't keep up. We missed half the tour and felt like it was rapid tours. The tour guide spend at least 40 minutes standing and explaining be we entered Dachau, he could of very easily walked a slower pace and explained everything. This would of given us more time to get through everything.

Here we only had 1 hour to see the Eagles nest. Again, this needs to be least 2 hours. I'd go here first, spend 2 hours, then go back to the bottom for lunch and tunnel tour for an hour. Everyone comes to see the Eagles Nest. It would of been nice to even have the lunch at the Eagles Nest.

In Bastonge, everyone complained that they couldn't understand what the tour guide was saying. He was good, but the accent was a bit too heavy.

The meals where good. Never got to try a steak dinner. We at a lot of chicken. I'd recommend mixing up the meals.

Peter did a great job.

I thought the tour was awesome, I loved everything about it. I also learned so much and will definitely go on another tour.

Details...

Customer service
10.0

Hotel
9.3

Meals
8.0

Sights
10.0

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
October 7, 2016
profil
Dr. David Smalley
Bartlett, Tennessee

11-day Beyond Band of Brothers review

Excellent tour and well organized. More time at Dachau and American Cemetery, less at the Oktoberfest!

Details...

Customer service
9.6

Hotel
8.7

Meals
8.0

Sights
8.7

Guide
6.7

Transportation
10.0

Procom overall
10.0

8.8
Very Good
October 7, 2016
profil
Mr. Nicholas Dorkin
Briarcliff Manor, New York

11-day Beyond Band of Brothers review

They were very helpful and kept me up to date

The mytrip website was very helpful

I had been told that the hotels were going to be nice, but they exceeded my expectations.

I was a bit disappointed at how the area around the beach had been developed. It was still great to be on the beach

Utah was better conserved than Omaha. It was great

I enjoyed the tour we went on at Juno, the bunkers, and the museum as well as the beach.

That was a great museum! Pretty awesome that they had the actual bridge at the museum, and a replica of a glider, as well as many other cool artifacts. And getting to see the current bridge lowering was a cool bonus.

It was very cool to get to see a lot of those areas. They were untouched, except by nature

Great Museum! It was optional to go to, but very nice. A little complex with the audio devices, but still a well set up museum.

That was awesome! The curator that showed us around blew my mid with how well he was able to explain the movements for ALL military forces for both sides from D-Day on was incredible. Also, I love General Patton, so seeing his burial site was a highlight!

It was interesting to see.

I've always wanted to see Munich. It was a very old city, but with modern infrastructure. Our guide did a great job of leading us around.

That was one of the stops I was most excited to see. The views were breathtaking! Getting to walk around that area was awesome!

All of the guides were great!

I was coming to Europe expecting the food to be different from what I would eat in the U.S. Some of the food was similar, but made differently. But there were some meals that were very different. Food was A+ in my opinion!!

To say the least, Rob was the best! He put in so much effort to make sure that everyone was having a good time, making sure everyone was satisfied, but also was very fun to be around. He was very outgoing, always up for taking pictures and spending time with all members of the group! He was an amazing host. If, or when I should say, I do something like this again down the road, I would want him to be the host again.

The bus was great! Long drives can be tough, but we were going in comfort. It was clean and modern. Our driver was great! Driving a bus would be tough, but he drove very well. I never felt nervous, he followed all regulations for driving in Europe, and he would have fun with us when we sat down to eat. Great guy, great driver!

I loved the tour. It was something I will never forget. I would recommend the tour for many reasons. It is all inclusive, which certainly takes a lot of stress out of traveling, especially if you're going to foreign countries for the first time. Also because of the amazing sites that are seen along the tour, and the experience of getting to know your fellow group members.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
September 14, 2016
profil
Mr. Ronald Reynolds
Palm Coast, Florida

11-day Beyond Band of Brothers review

The shower door was uncomfortable to use.

Rudy was a gentleman and eager to help in any way.

Driver was great!

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

9.9
Excellent
September 13, 2016
profil
Ms. Laura Textor
Blue Springs, Missouri

11-day Beyond Band of Brothers review

Meal service at Rilano Hotel the last night was terrible. We were supposed to eat at 8pm and did not receive meal until 9:15.

Our local guide Francios was wonderful.

Our local guide Henry was wonderful!

Glad I did not miss this.

Scott was wonderful.

I was not interested in SS tour so had a lot of time to waste.

Steve was very good tour guide.

It was beyond my expectations. I would recommend this tour to anyone

Details...

Customer service
9.6

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
September 12, 2016
profil
Mr. Bill Ashby
Brownsburg, Indiana

11-day Beyond Band of Brothers review

All of the hotels were great. The shower was not the greatest at the Melba Hotel.

The girl who talked to us was excellent. Very passionate.

One of the best museums I have ever visited.

Very touching and emotional place to visit.

Very interesting to see where so much history took place.

Beautiful.

Rudy really brought the events & soldiers to life. His presentation at the American Cemetery was very emotional. Henri was fantastic with his knowledge of the battle and what it was like to live in the area. Steve has a fantastic knowledge of history.Loved the side tour

The food was fantastic. I ate too much.

We could not have had a better tour manager. Robert was fantastic and took care of any need or problem that came up. He is a very big asset to your company. Really glad to have met him.

The motor coach was great. Very comfortable. What a fantastic driver we had. He amazed us with the way he could get the bus around. He was always helpful and friendly.

Very happy with everything from before the tour and during the tour.

The tour was better than I expected. Everything was done first class from the local guides, to the food, to the motels. The job done by Robert and our driver was fantastic.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
September 7, 2016
profil
Ms. Kimberly Yarbrough
Rumson, New Jersey

11-day Beyond Band of Brothers review

I would have liked more information about the hotels. I would have asked to book an additional room for my son or to upgrade to a larger room.

Truly, my only complaint is I wish the rooms had been larger and the bathrooms bigger.

A wreath laying ceremony was performed with my father in attendance. It was truly a magical moment for my family.

The guides were phenomenal. Better than I had expected!!!!!

The food was mostly delicious, but it would have been nice to have more choices. I chose to skip dinner several times because I needed a break from the group, planned dinners.

Robert was exceptional. I cannot compliment him enough. From my 14 year old son, to my 72 year old father, he made everyone feel special, included and cared for at all times. He was truly wonderful.

I would recommend the tour to everyone interested in a WW2 tour. The tour was above and beyond my expectations. Again, the only thing I would have changed was to upgrade our hotel rooms.

Details...

Customer service
10.0

Hotel
6.7

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
September 7, 2016
profil
Ms. Susan Ashby
Brownsburg, Indiana

11-day Beyond Band of Brothers review

Amazing - all of them.

I especially enjoyed all the e-mail story links.

They were all amazing!

Robert was constantly making sure that each of us was well taken care of, or if there was anything he could do. He has an amazing amount of energy, a great work ethic - always working hard - and made the tour a lot of fun. He would even come to talk to each group of people on the bus to see how we were doing. Even at night, after touring all day, he would hang out with people on the tour. He was amazing!

Driving that big bus through very, very tight spaces - he was incredible! I even took a few pictures out the window of the how close objects were to the side of the bus - I was so amazed! He quite possibly could be one of the best bus drivers in the world!

I have already highly recommended the tour to coworkers and friends. We took awhile to think about whether to sign up or not - it is a lot of money - but totally worth it. We are glad we did!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 7, 2016
profil
Mr. Tom Memmer
Princeton, Indiana

11-day Beyond Band of Brothers review

I feel we should have tried to explore more of the draws that lead off the beach

Very nice and attentive.Took his job to heart and wanted everyone to be included!

He did a great job in some difficult driving situations!

I think the tour from beginning to end was very good. We covered all the things that I had on my must see list. After looking at many tour options, I went with Procom, and your tour matched my every expectation! Job well done, THANKS!

Details...

Customer service
10.0

Hotel
6.7

Meals
9.0

Sights
9.4

Guide
8.0

Transportation
10.0

Procom overall
10.0

9
Excellent
September 5, 2016
profil
Mr. Bob Townsend
Princeton, Indiana

11-day Beyond Band of Brothers review

Excellent tour. Covered lots of territory, on time, with very good guides?

Details...

Customer service
9.0

Hotel
8.7

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
September 5, 2016
profil
Mr. Gabriel Whitman
Northridge, California

11-day Beyond Band of Brothers review

All inclusive tours are always a good idea.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 4, 2016
profil
Mr. Paul Dydo
Maryland Heights, Missouri

11-day Beyond Band of Brothers review

excellent cassie handled our account and questions fantasticly she and the whole staff are number 1

they were all greart

mercure was a little small food was good staff good melba was better novotel was best all around especially currency exchange avaialable

beyond words

same

fabulous

long but interesting guide was fabulous

very intersting

extremely informative guide was fabulous

extremely emotional cant believe the world denied that for so long especially the people who may have lived nearby but i guess they feared for thier lives

impressive

most breathtaking of the tour the bavarian alps were awesome

all excellent 11 on a scale of 10 you forgot kathy at pegasus bridge she was very good

Details...

Customer service
10.0

Hotel
8.0

Sights
10.0

Guide
10.0

9.5
Excellent
September 1, 2016
profil
Mr. Charles Kalyn
Northridge, California

11-day Beyond Band of Brothers review

I did not speak to much to your front office. I would of like a little more information prior to departure. Maybe a packing list, I brought a little nicer clothes in case we had a formal dinner night, I know someone in our group forgot to bring sunscreen, someone didn't bring a hat, etc.

A packing list, just a reminder would be great. Also, alot of people did not have Euros, might want to add a recommendation to bring some Euros.

The Hotels were amazing! They all were accommodating, and had great Bars. The breakfasts were good, and the mini bars stocked!

Not sure if its possible, but the tour of Munich was amazing, but as it fell on a Sunday all the shops were closed. Would of been nice to be able to do a little shopping in Munich.

Your Guides were Perfect, Amazing, and made the trip! There stories brought everything together. If I was to just go to many of these sites, there is no way I would ever find the sites, nor the monuments we were taken to.

The meals were amazing! The time in between meals was perfect. No complaints!

Rob was amazing. He made sure we had everything we needed, and took care of us. He made sure everyone was on time, made sure we were having a great time, and his ability to translate to make sure we got what we needed was perfect. ROB MADE MY TRIP!

PERFECT!!!!

It was the trip of a life time. I would not have changed a thing.

Details...

Customer service
8.5

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 1, 2016
profil
Ms. Nancy Powell
Edmond, Oklahoma

11-day Beyond Band of Brothers review

Everyone was extremely helpful and fun to work with. I took my grandson with me on the tour, and it was a surprise for Christmas last year. Your staff helped me get that done, and sent a beautiful Gift Certificate to give to him at Christmas. The look on his face was priceless when he saw where he was going!! Well done! Any questions I had, they were always right there to answer. I loved the list of books to read before the tour. My grandson and I traded books and read as many as possible. All the lists of things to do ahead of time were wonderful. You have put a lot of thought into what will make a wonderful experience on your tour.

Answered this on the previous question. Incredible job!!

Francois was a wonderful guide!

I can't believe that Henri Mignon was our guide for 2 days! What a wonderful wealth of information and a passion to share it with others. He is a jewel. You are fortunate to have some of his experiences during the Battle of the Bulge on video tape. Good Work!

There is never enough time to see everything. This museum was excellent.

Robert made this visit so very special with our Wreath Laying ceremony. What a way to honor our 5 Viet Nam era vets and to remind us what the price of freedom really is. Scott was absolutely incredible as a guide and gave the best description of the D Day landings and the Battle of the Bulge while we looked at the hugh maps in the cemetery. Very impressive!

The 5 stars is not for what Dachau was, but for our tour there and Steve, our guide. Even the rain seemed to mirror the atmosphere of the place. Truely, we must Never Forget!

The tour was good, and Steve's knowledge was amazing. I think I was just too tired at this point for such a long walk.

I'm terrified of heights, but it was worth it to go there!!

Robert was an excellent tour manager. He took care of all our needs. His attention to detail was brilliant! We all had such fun with him. I would love to travel with him again. What a blessing!

Peter was just wonderful in taking good care of us, even though we didn't speak the same language. What a great driver!!

Best tour ever!!

This tour went above and beyond my expectations. The attention to detail, from the accommodations and food, to the places we visited, was magnificent. You brought back to life Easy Company and the history of World War II. Superb!!!!!

Details...

Customer service
9.8

Hotel
9.7

Meals
7.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 17, 2016
profil
Mr. Daniel Plasterer
Decatur, Indiana

11-day Beyond Band of Brothers review

Nikki was great

Museums, beach, guided tours (especially the canadian tour guide (Mathew), all were spectacular

Tour guide was very good

Henri was awesome - keep him as long as possible!

The guide at this place was phenomenal - I wish I could have recorded his fast-paced summary in front of the maps!

Wow - I was overcome with emotion - awe at the sight of so many atrocities and disbelief that it happened.

Guided tour was very good.

This was incredible - icing on the cake!

They were all great. The tour would have been good without them but they each added their own touch to make them great!

Good food, lots of choices except for the sit-downs, but that was expected, and the beer was exceptional.

Robert was the best! He had a great handle on what was needed to keep everyone happy and he was also more than willing to join in with this group of fun-loving tourists. I would recommend him to anyone for one of your tours. Keep this guy!

Coach was always clean, always the right temp and always on time. Peter was an excellent driver.

The tour was great. I was intrigued by the itinerary, kept informed by Nikki and the website/emails and then when it came time for the trip, Robert and the rest of the guides blew us away. Two weeks is a long trip and it seemed to go by in a flash because of the way it was set up and the wonderful people that were guiding us. Good job all the way around.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
August 15, 2016
profil
Mr. Peter Marshall
Fernandina Beach, Florida

11-day Beyond Band of Brothers review

All the hotels were clean and well managed

Absolutely an incredible part of the tour

Dark but an important part of the tour

Beautiful natural scenery

All were excellent historians and guided Henri was probably my favorite to to his personal experience

This wasn't a foodie tour so I wasn't expecting a lot. However, I was pleasantly surprised by Roberts suggestions. Roadside stops for food were a logistical requirement with that amount of travel.

Robert has an excellent set of people skills including a great sense of houmor. He went well out his way to add value to the trip and make everyone feel welcome. I would definitely recommend him and travel with him again.

Peter a great driver, no complaints at all. Wifi could be spotty at times but that's to be expected.

An excellent and informative tour. I really feel I and my son learned a lot beyond the standard information available. The local resources provided excellent value in my opinion and were well worth it.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 14, 2016
profil
Mr. Pierson Marshall
Fernandina Beach, Florida

11-day Beyond Band of Brothers review

I would have liked to ow that the day tours were all day without returning to our hotel prior to dinner. I know the daily tour stated it once we were in Europe.

The Mercure needs to replace the hair dryers in the rooms.

Francoiswas excellent

Henri was fantastic!

Very impressive

Presentation was very educational. My husband enjoyed being signaled out to lay the wreath at the chapel along with other veterans.

All the guides were excellent and well informed.

Most of the meals were tasty and well prepared. We did order oysters when we wanted to have them. The hamburger in Bastoigne could have been something else and the beef stew at lunch in Normandy wasn't very good. All of the settings were comfortable and the staff was accommodating.

Robert is wonderful. He has the ability to" bond" with each person. Our 15 year old grandson had music in common with him; our son, cars. I heard him converse with everyone. He also was very attentive to the few of us who were a little older and slower. He was adaptable and yet, kept us on schedule. We were a very harmonious group. I don't think you will receive any complaints.

Very confortable and Peter was a great driver. It was good to have cold water available on the coach.because I get motion sick, I sat. Right behind Peter the entire trip. I was very impressed by his ability and professionalism

Yes, I would recommend the tour. In fact, I already have. As you may have guessed, this is not my 15 year old grandson, Pierson. This is Linda Marshall. Niki did have my site uploaded again, but my password would not work; so I decided to use Pierson's. He had a good trip, loved the pastries and Bastoigne especially, but I know he won't answer this inquiry.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 13, 2016
profil
Ms. Elizabeth Altmaier
Urbandale, Iowa

11-day Beyond Band of Brothers review

While we knew the tour involved a moderate activity level, we had not realized there would be so much walking and standing.

we might have been getting tired but it felt like we spent too much time here

All the guides were simply excellent.

Most were great, some were okay.

Robert was an excellent tour manager.

Peter did an amazing job driving, especially in some tight places.

We were very pleased with the tour. The varied types of information were wonderful (examples: battles, history, tanks, people).

Details...

Customer service
10.0

Hotel
9.3

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
August 12, 2016
profil
Mr. Robert White
Flagstaff, Arizona

11-day Beyond Band of Brothers review

Robert was the best. Took care of all our needs, was punctual, funny and always engaged. He was there if you needed anything. Give that guy a great big raise.

Peter handled that bus like he was kid on a bicycle. Lots of narrow streets. Never a concern with Peter at the wheel.

I already have. Great service, food, tours, and hotels. It was great. But, let me clear, Robert and Peter as well as the other tour guides made the tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 10, 2016
profil
Mr. Gerald Avery
Brownsburg, Indiana

11-day Beyond Band of Brothers review

very satisfied

Only issue - lack of air conditioning in Bastogne Hotel. Overall the hotels were excellent

Local guide excellent

enjoyed student guide

always wanted to see this

Henry - his firsthand knowledge is priceless

superintendent did tremendous job

Steve - superb

First class - everyone. Henri is priceless

Robert was awesome and just seemed like one of the group. Absolutely loves his job and has fun doing it.

Got us everywhere on time and knew all the shortcuts especially when traffic obstructed our normal route

Best tour I have ever taken. Looking forward to the next one - saving up now

Details...

Customer service
10.0

Hotel
9.3

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 10, 2016
profil
Mr. Richard McHale
Napa, California

11-day Beyond Band of Brothers review

Excellent help!

Superior.

Showers in Normandy and Bastogne left a bit to be desired. Otherwise the rooms were very clean and comfortable.

Very comprehensive and allot of inside info that I like, especially from the local guides.

The first night was a real disappointing way to start, cold cuts and salads that were hard to ID. I was probably the most vocal, I think the food could have been far better, especially when on the road. The truck/rest steps were not very good at all. I think more effort needs to go into having better food every day. Give people more choices. Often the main course was not very appealing.

Robert was first class all the way.

Peter was not to involved due to the language barrier, but he was very helpful in loading and unloading of bags and handled that bus like a Ferrari.

Excellent all around with the exception of the food, but enough not to rate it excellent and encourage others to use BBOB.

Details...

Customer service
10.0

Hotel
7.3

Meals
6.3

Sights
10.0

Guide
9.3

Transportation
10.0

Procom overall
9.0

8.8
Very Good
August 9, 2016
profil
Ms. Jana White
Flagstaff, Arizona

11-day Beyond Band of Brothers review

The accommodations were great - We were very comfortable!!

A special THANK YOU to Robert for the flower arrangements - it meant so very much to us!

Excellent guides!!! What depth of knowledge and information and so open to questions. Henri's personal story touched us very much - it was good to hear the military history and then his personal experiences - most of us have never had to find a way to build a life after circumstances like those he and so many others experienced.

Our meals were just fine....several of them were excellent and only a couple on the mediocre side (truck stop lunch x2.) We know it is hard to get 24 people into a restaurant during summer peak visitation season, so, no complaints and Robert really worked with them to make sure everyone got something they were happy with....We did love the breakfasts at the hotels....they were all very well done!!! LOVED having a choice for meals and really loved choices of beer and wine!!!

Robert did an excellent job!! He is fun, knowledgeable, full of energy and we really enjoyed all the little touches that he included - Jagermeister toasts in the parking lot were such fun and made us all laugh!!! His thoughtful purchase and inclusion of flower arrangements for the Cemetery demonstrate how seriously and respectfully he approaches his tasks and how kind he was to our group and the memories of our loved ones. We were very impressed with Robert!

Peter was the best.....we were astonished at his skill in moving that bus into and out of the tightest of spots!! We never felt uncomfortable or stressed. And, he was so nice to all of us!

We are very glad that we did this tour. It is emotionally difficult and very meaningful. It is an excellent reminder of why we have to guard against extremism of any kind. We felt that we were able to honor our fathers contributions to our country.

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 9, 2016
profil
Mr. John Wright
Fond du Lic , Wisconsin

11-day Beyond Band of Brothers review

Answered chat instantaneously; Very knowledgeable and helpful; answered every question I had.

Excellent syllabus of tour.

Melba did not have air conditioning (which we knew ahead of time), so room was uncomfortable. Very clean and great desk and restaurant service...only complaint is no A/C.

Local guide was excellent.

Outstanding guide

Henri was an excellent guide

Outstanding presentation by Scott, the Cemetery Superintendent, tying the battle actions together very well.

Steve is very knowledgeable

Steve's narrative dispelled several incorrect myths about Hitler's home and the Eagles Nest.

Steve walked briskly and often did not allow the group to reassemble before describing the sight.

Great variety, good portion sizes and very nice restaurants. Would have preferred a meal served to the individuals on the final night rather than the buffet.

As every review of your tours, Peter is a magician with the coach!

Itinerary, it is all inclusive, wonderful organization, local guides were excellent

Details...

Customer service
10.0

Hotel
8.3

Meals
10.0

Sights
9.4

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 8, 2016
profil
Mr. Jim Vitale
Newport Coast, California

11-day Beyond Band of Brothers review

We are were quite used to the shower configurations in the hotels at Normandy and Belgium. The fitness center in the Normandy hotel was sub-par. The Munich hotel was very nice except that the location was not great (however I understand that for ease of road access it was desirable).

I would have like to explore the beach below the American cemetery. Felt a bit rushed.

interesting. very informative.

I did not feel the same attachment to the Sword and Juno beaches. I would have preferred to spend mote time around Omaha beach.

interesting

one of my favorite tours

very interesting

interesting tour but felt formulaic

very informative

excellent

I'm not a fan of German food !

Excellent job. He was very proactive and conscious of everyones needs. If we plan another Procom tour, we will make sure that Robert is our tour manager.

Well organized. Good time management. Attention paid to individual needs. Very informative. I have already recommended the same tour to my brother and sister.

Details...

Customer service
10.0

Hotel
8.0

Meals
7.0

Sights
8.4

Guide
9.3

Transportation
8.5

Procom overall
10.0

8.7
Very Good
August 8, 2016
profil
Mr. George Mcnamara
S Chesterfield, Virginia

11-day Beyond Band of Brothers review

All hotels where GREAT and also any dealing that I had with hotel staff was outstanding! 5Star

Great tour guide

Was unbelievable having a locate tour guide that was a young boy during the war. So much personal insight as to what happen during the war and also the conditions that he and his family had to endure during this time.

Great tour guide

All guides where Great, but there was no comparison to the insight that Henri was able to tell us about growing up during this time and what he and his family had to go through.

All meals where outstanding and there was no reason for anyone to go hungry, great meals.

Ms. Naray was outstanding AAA+, she was the best tour guide I had every had before on a trip.

Our bus driver "Charlie" was the BEST, he was able to drive that bus anywhere!! Was always concerned about his passengers well being and was a great guy all way around.

Great

Was a GREAT tour, First Class operation!! Have all ready recommended this tour company & tour to some friends. The whole experience was Great, from sending the first email on getting info about the Normandy/D Day tour, using the on line tour updates/information tool and the OUTSTANDING Tour Guide (Camille) and our bus driver (Charlie). Will look forward to using this company again on my next military tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 31, 2016
profil
Mr. Michael Fridley
Abingdon, Maryland

11-day Beyond Band of Brothers review

A better idea of the meals. It was a lot of food and to many french fries.

Food was good but too much to eat over the 11 days. To many meals served with french fries.

Details...

Customer service
9.6

Hotel
8.7

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
July 18, 2016
profil
Mr. Cory Franklin
Wilmette, Illinois

11-day Beyond Band of Brothers review

Rudy was especially good. Went above and beyond and did a superb job.

always in control

Janos was a great driver

Everything was first-rate. I would recommend it because it was very user friendly.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 18, 2016
profil
Mr. James Bertelsmeyer
Tulsa, Oklahoma

11-day Beyond Band of Brothers review

They were always available and helpful.

I thought there should have been more specific information available in advance without having to ask for it!

Hotel info, information about destinations, etc

The Munich hotel was too sterile and modern. But it was convenient to the airport. It's food was very boring and bland.

The guides were all so knowledgeable and outstanding. Robert in Munich was such a character and so much fun. Our two grandsons really enjoyed him. But they were all very professional and wonderful.

Somewhat boring. Our best meal was in Berchtesgaden. We asked for sausages and kraut. So yummy. Too much American cuisine. Not enough local.

Camille was wonderful. She managed to make us all feel so welcome and seemed genuinely interested in getting to know us. She made our trip very special.

Charlie was awesome. The bus was very nice but the seats were not very comfortable.

Very responsive.

Great tour. We had a wonderful time, as did our grandsons. They enjoyed it all the only negative was the two long bus days right at the end of the tour. That sitting added to the long flight home was not particularly good. We were totally exhausted. I think one less day in Normandy and one more day in Munich would be better. Too much bus time crammed into the end of the trip. One full day in Munich would have been really nice.

Details...

Customer service
8.5

Hotel
6.0

Meals
6.0

Sights
8.4

Guide
10.0

Transportation
8.5

Procom overall
9.0

8.1
Very Good
July 15, 2016
profil
Mr. Danny Coggins
Columbus, Mississippi

11-day Beyond Band of Brothers review

the meals were good. I liked the limited menu because we were in and out quickly.

Camille was very skilled and friendly

motor coaches should have phone chargers. a little frustrate with the time limit on wifi.

I really don't know how you could have made it better. It met my expectations completely

Details...

Customer service
9.8

Hotel
7.0

Meals
8.0

Sights
9.6

Guide
8.5

Transportation
8.5

Procom overall
10.0

8.8
Very Good
July 13, 2016
profil
Mr. Charles Vincent
Gulfport, Mississippi

11-day Beyond Band of Brothers review

She was Fantastic. She made me feel well cared for and was constantly checking on me. (I'm 85 with some physical problems)

Great job! Got

Very efficient and well organized. Definitely recommending your tours.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 11, 2016
profil
Mr. Jeff Robinson
Mission, Kansas

11-day Beyond Band of Brothers review

Mary did a really nice job taking care of the vets on our tour. She was fun to talk to and I really liked her sense of humor. Reservations at hotels, museums and restaurants would have been a huge hassle but Mary made it so that we never had to do anything but show up. She was very efficient.

I think the actual itinerary could have been provided a little sooner.

I would have liked to see more non-military tourist type information. It felt a couple of times like everything was focused on military topics and we missed some other interesting information.

All three facilities were very nice. The Munchen Ost was a little corporate for my taste-it felt like it was more for business travelers than tourists.

Omaha Beach surprised me a bit-I was surprised that there was no more activity than was noted.

really good. The museum there was first-rate.

The Juno Center had the best movie about the invasion I have ever seen.

I could have done without this stop and instead spent the afternoon in town.

I would have appreciated a little more time here-there didn't seem to be enough time to walk around and absorb things.

Another really good museum.

Great tour guide, but quite intense.

Easily the darkest part of the tour. Steve the tour guide through the camp was really great.

Again, a little more time here would have been nice. I felt a little herded that day.

Truly beautiful scenery-

All three of th3ese gents were simply excellent. No offense to Mary but I think these guys provided a depth of detail that we wouldn't have otherwise received.

The food was great everywhere. I really appreciated the effort to provide local flavor rather than processed food in a different location. Both meals on the road at the truck stop-type places were VERY rushed- this made those meals less enjoyable.

Mary is obviously a well-educated person and from a historical perspective she could not have been better. I don't think being a hostess is Mary's strong suit-she was very efficient and professional but wasn't hugely friendly. She didn't seem interested in the passengers very much. She was very focused on time, and a couple of times this focus deterred from the event at hand for me.

charley was a MASTER at moving that coach through areas that I wouldn't have navigated on a bicycle. He never failed to be exactly where he was supposed to be and exactly on time or early. Really good at what he does. I still think he could've kicked the guys ass in Munich.

Overall a very good tour-it was my fist and I was very impressed with the efficiency with which things were carried out. reservations and pre-trip preparation were smooth, and the information on the website was accurate and helpful.

The tour contained all of the things I went to Europe to see. It was a lifetime trip for me and I'm glad I took it with Procom. If I could change anything it would be some aspects of timing. It seemed like we were always "on the clock" and there were a couple of times when I would have appreciated more time to read things and absorb facts. More time to relax a bit would have been great. Overall, though, I would definitely recommend this to first-time overseas travelers- Mary took care of every little detail of the trip-we had to do nothing but see history.

Details...

Customer service
7.4

Hotel
8.3

Meals
8.0

Sights
6.6

Guide
9.3

Transportation
10.0

Procom overall
8.0

8.2
Very Good
July 3, 2016
profil
Ms. Anne Kunes
Madison, Wisconsin

11-day Beyond Band of Brothers review

Mary was an outstanding tour Manager and mentor to Rudy and Robert. She was very "hands-on" and skilled in addressing needs of all guests, adapting to each guest. She was very personable and caring.

I felt very comfortable and safe with our driver.

Everything was topnotch!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 27, 2016
profil
Mr. Thomas Kunes
Madison, Wisconsin

11-day Beyond Band of Brothers review

Information was complete and accurate

Excellent accommodations across the board

Each was superb--knowledgeable, skilled in English, pleasant to be around

For group accommodations, meals were very satisfactory and service was efficient at all restaurants

They exceeded my expectations. Mary Racs is a superstar!! They were not only competent and knowledgeable, but also caring about the needs of each guest.

Highly skilled driver and very safety conscious

Absolutely not a single complaint! Excellent in every way.

Very professional; outstanding logistics; excellent accommodations; great guides, local historian guides and tour management. Solid value for the price.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 27, 2016
profil
Ms. Cristine Sutherland
Valrico, Florida

11-day Beyond Band of Brothers review

Maybe more info on the places we visited

It was very good from a historians view as a tourist I got a little board . My husband loves this stuff I would have enjoyed a little more fun time. Like Berchstegaden would have been great to walk around and shop and take pics. But we had no time there.

Details...

Customer service
9.2

Hotel
8.7

Meals
10.0

Sights
7.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
June 23, 2016
profil
Mr. Steven Leavens
Saint Cloud, Florida

11-day Beyond Band of Brothers review

Francois Gauthron was a great guide showing us the area.

I would have liked just a little more time here.

I would have enjoyed more time with being show around by Stephen Whitehorn. Great guide of the local area.

All of the local guides were excellent. They were able to provide you with insight that you cannot get without the knowledge they have. The witness account from Henri was great to hear and learn from. Francois did a great job showing us and pointing things out to us as we were going around the area. Steve was excellent. I wish we would of had another day with Steve. Great person to have showing you around town and pointing things out to you as you look around.

To have a lighter option would be nice for lunch or dinner. The food was good just about everywhere.

Mary is excellent. She did a great job managing a lot of different personalities, and made sure we all got to where we needed to be.

Charlie is a great driver,and does amazing things with the motor coach.

The entire staff with Procom were all very nice to work with.

The tour was great. It got you to a lot of places to see things. I would of enjoyed a little more time at some of the stops we were at, bu on an anniversary tour, time can be very limited due to the amount of traffic in the area. I would recommend Procom for anyone looking to visit these places, but unsure how to get to all of them. Procom really makes it easy to enjoy being on a guided tour.

Details...

Customer service
10.0

Hotel
9.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 23, 2016
profil
Mr. Angus Vaughan
Minneapolis , Minnesota

11-day Beyond Band of Brothers review

Great guide

All were Awesome

She was fantastic

Great driver

Loved the history. Definitely recommend trip

Details...

Customer service
10.0

Hotel
9.3

Meals
8.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
June 22, 2016
profil
Mr. Paul Ghiglieri
Daly City, California

11-day Beyond Band of Brothers review

We were told Christophe was not one of the regular guides that you use and it was the first time he was on one of your tours. He was excellent and should be in the guide rotation for your company! One of the best guided tour I've ever been on. Henri was also excellent and the first hand accounts of his experiences during the war were great. Jean-Luc had a lot of great information. Steve was great and showed us a lot of out of the way sights during the Munich walk.

The food was plentiful and very good during the whole tour. The only change I would like to see is there were some times when we only had one option for a meal. I think there should be at least two options on those nights.

Camille had a great personality and did a great job as our tour manager. She was always friendly and the communication with our group was excellent. We were always on schedule and we had a fantastic time!

Would have liked to have some kind of usb charging capability on the van for our phones and ipads during the long rides on the travel days.

I was very impressed by the tour. The guides, tour sights and information given was excellent. The hotels and restaurants were also very good. For all the comments I stated I would not hesitate to recommend your tours to anyone!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.8
Excellent
June 18, 2016
profil
Ms. Deborah Ghiglieri
Daly City, California

11-day Beyond Band of Brothers review

Christof (our tour guide) was FANTASTIC!

Very nice. Glad we had time to visit the Nazi Command Post!!!!!!

Henry (our tour guide) was FANTASTIC! It was really good to hear a first hand accounting of what happened there and in the surrounding areas. The following day we had a different tour guide. He was very informative as well but not as engaging.

Needed more time at this museum. It was amazing!

Our tour guide was very nice and informative.

Our tour guide gave an EXCELLENT accounting of what happened.

Wish we could have spent 1 hour of free time exploring the town of Berchtesgaden even if it meant starting the tour an hour earlier.

The bunkers were amazing. Camille did a wonderful job explaining the background of the hotel/bunker and Hitler's home that was destroyed.

The food itself was wonderful however it would be nice to have a choice between two options for lunches and especially, dinners.

Camille and the tour guides truly made this trip one to remember. Camille was warm, friendly, professional, accommodating and efficient! She kept us on schedule so that we wouldn't miss out on anything. We simply loved her!

We can't stop talking to friends and family about how amazing this trip was from start to finish. We were very impressed with everything your company and staff provided. Thank you, thank you, thank you!!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 18, 2016
profil
Ms. Debora Morris
White Plains, New York

11-day Beyond Band of Brothers review

Would have liked a portfolio of pictures that the tour guide had - they each had a book with paraphernalia of almost each area visited and guided by them, but the book they held for people to see was to small to see, and therefore did not get the full appreciation of the sites visited.

Would have liked to be able to pick my own meal, and to have more than one drink - really for the price of this tour there could have been an extra drink. What is it about drinks that hold them at such a premium - Offer 2 drinks please!

Would have liked to have access to an electric outlet and a USB outlet for all equipment. Also would have liked wider and much more comfortable seats. Also there should have been at least one more video monitor, this bus had only two - and there should have been 3. Sturdier trays, such as to write in journal or postcards, or to lean on. Bigger cup holders, and an ICE MACHINE!!!!

The novelty of the tour is a good impression to begin with. There should have been portfolios for each person for each area visited - this would have pictures, and information on the sites, and museums. The tour guides were terrific! I would recommend the tour because of the quality of the tour overall. But please offer 2 drinks!!! Warn the hotels that Americans LIKE ICE!!!! They should have a concession for these tours - they're mostly, if not all Americans, 99% of the time. If you can warn the hotels about how many people, rooms were needed, then you can alert them to the ice problem. Duly noted that they don't use much, if any ice, but we do!! Cut out the cheapness of the one drink, make it 2!!! There should be a special "gift" at each hotel for - doesn't matter what, but a small gift, like toy tanks (because of the theme of the tour) - gifts that pertain to the theme of the tours. Some thought should go into this aspect, it would really, really be a real winner!! Also would have like to buy t-shirts, pens, bags etc. with the tour logo. More could have been offered on the bus tours as far as snacks and drinks - again the cheapness of non-existent snacks and variety of drinks (this only had water, and did not know for a few days that there was something offered)

Details...

Customer service
9.6

Hotel
8.0

Meals
7.0

Sights
7.6

Guide
10.0

Transportation
7.5

Procom overall
10.0

8.5
Very Good
June 15, 2016
profil
Mr. Glenn Heath
Harrison Township, Michigan

11-day Beyond Band of Brothers review

Both of the consultants we spoke were very eager to assist us and answer questions. In particular, we had security concerns after the Paris attacks. Verbal information, followed up with an email containing a travel security report helped resolve concerns my wife had.

The detailed itinerary, along with our personal trip guide were very useful in preparing us for our trip.

The Hotel Mercure Omaha Beach was clean and quiet, with helpful staff. The grounds/golf course were very pleasant for relaxing. It was very isolated from any traffic and was amazingly free of any outside noise! We would have liked to spend a few days there just enjoying the facility and it's grounds! The Best Western Melba was also clean and quiet. The shower was troublesome in that it wasn't fully enclosed, the 3 glass sections weren't enough to close off the tub while showering. This allowed water to spray all over the floor, requiring a wipe up after the shower was completed. The Hotel Golden Tulip appeared newer, it was clean and well appointed. At risk of appearing fixated on the showers, it was very unusual for the shower stall to have a mostly clear, full length glass window facing the main room. I've never seen anything like that before, though it didn't bother me much, my wife wasn't very comfortable with it and showered in the dark!

Many things to see, and it was a priority stop for me.

Another priority stop for me.

I enjoyed the tour guide's information and delivery. Interesting things to see that I didn't expect.

Interesting guide, and having the original bridge on site, along with the museum grounds made for a very good experience.

By far the most compelling of all the battlefield sites in my mind. The remaining original foxholes and largely unchanged woods created an almost spiritual experience with those men who fought and field there. A sentiment I heard other guests describe.

A newer, more interactive facility. I would have liked some more time here!

Beautiful cemetery, the grounds are beautiful.

The time spent here was just right, and interesting points were made by the guide.

We got to see all the sights I wanted to see, the main points that gave rise to Nazism were explained wee

Very interesting place. Too bad the weather didn't cooperate!

Sometimes there was little or no choice for meals. A wider selection of items is on my short list of things that need improvement.

Rudy did a great job of organizing our group and keeping us on time. He has a good sense of humor and got along well with everyone. My sense was that he really cared about everyone's experience

A very nice coach, and Peter was an amazingly skillful driver handling that large bus in tight corners and heavy traffic,

Very good itinerary, with excellent local guides. All inclusive pricing, breakfast, lunch and dinner

Details...

Customer service
10.0

Hotel
8.7

Meals
7.0

Sights
9.2

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.2
Excellent
June 4, 2016
profil
Mr. Kevin Dinius
Nampa, Idaho

11-day Beyond Band of Brothers review

Rudy was awesome. He made the trip very enjoyable.

I was very happy with the tour. Rudy was awesome and the accomodations were very good.

Details...

Customer service
10.0

Hotel
8.7

Meals
6.0

Sights
10.0

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.1
Excellent
June 2, 2016
profil
Mr. Stephen Hall
Columbus , Georgia

11-day Beyond Band of Brothers review

In finding the bus location from terminal 1, a key reference would be to look for sortie 12, the left is just past it,go down,follow right to exit,bus across the drive,if the bus is where from exit the rear of bus is showing,look for logo on the side

All outstanding

Very knowledgeable group,friendly,courteous,went above & beyond expectations

As a person he was great-as a driver, very skilled, but safety was first

More than I anticipated-will highly recommend Pro Com

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 20, 2016
profil
Mr. Robert Jefferson
Goshen, Kentucky

11-day Beyond Band of Brothers review

Speaker was fantastic

Details...

Customer service
10.0

Hotel
8.0

Sights
9.6

9.2
Excellent
May 20, 2016
profil
Mr. Walter Bregman
Del Mar, California

11-day Beyond Band of Brothers review

For our tour probably should have suggested light gloves and heavier jacket. Walking was not moderate

No US TV channels

Great museum

Too much time spent at Dachau and surrounds

Much more knowledgeable than I expected. Showed immense local experience.

Too much food. I gained two pounds and still walked seven miles a day.

The bus is OK for the short trips but can be less than comfortable on the long rides

Way beyond my expectations. Wonderful experience!!!

Outstanding. I would and already have recommended the tour.

Details...

Customer service
9.6

Hotel
8.3

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
8.0

Procom overall
10.0

9
Excellent
May 20, 2016
profil
Mr. John Morton
Louisville, Kentucky

11-day Beyond Band of Brothers review

Both on the phone and via e-mail, the consultants responded quickly.

The "My Trip" provided just about everything I needed to plan my trip. It provided a great check list to keep me current on things I needed to do. (Passport, airline reservations, etc...)

All of the hotels were very suitable, clean, and well maintained, and good neighborhoods.

Omaha Beach was interesting. Just knowing what had happened 71 years earlier. The craters that were still there, the German bunkers that survive the war, the way the people in the area show their gratefulness to Americans. The Normandy American Cemetery, a few hundred meters from the beach was beyond words. Seeing the graves of so many Americans that lived their last day at that beach. As a veteran I had the honor of saluting a veteran of that war, near the beach where he entered France on 6 June 44.

Arromanches was a wonderful town. The free time provided for us wander around was nice. The museum was top notch like all the others we had seen or would see during the rest of the trip.

Seeing the Pegasus Bridge made history come alive. The museum had a lot of great exhibits. What a thrill to be able to walk across that piece of history

Cross roads is nothing but a simple monument but having a guide to point out exactly what happened and show us where those thing happened made it seem more like real, rather than something we had just seen in a movie.

The National Liberation Museum, Holland was not the best museum on the tour but the tour guides made up for the lack of displays. They pointed out so many thing that you would never know about without them. As we were near the end of the tour we heard from a witness of the war. She told about having a war in her own backyard. she told about loosing her home, living for a year with another family, eating in shifts because they didn't have enough dinnerware to all eat at one time. It's not the kind of stories you hear everyday.

The Bastogne Battlefield tour, like many places along the entire tour, was a place that came alive for me. By itself, it was a forest with fox holes. With the guide we had, it was so much more.

The Bastogne War Museum was one of the best museums along the tour. It had 4 theaters in it as you pass through it. At one point, you step outside for a view of the Mardasson Memorial

The Luxemburg American Cemetery is the burial sight of Gen. George Paton. This American Cemetery is inspiring, as are all American war cemeteries.

The tour of Dachau Concentration Camp was much more than I expected.

Munich sites were very informative. The guide pointed out so many things just while we were walking through town going from one place to another.

The Eagles Nest itself was OK but the history around it made it quite interesting. The Dokumentation Obersalzberg where our trip started was equally interesting. We also visited the site of Hitlers home at Salzberg.

The guides we had were wonderful. Without them we would have looked, maybe read a small description, and moved on. The guides told us so much that we would never have known otherwise. It was pretty hard to stump them if you had a question.

The meals were all American style. They were good and the servings were good sized. I still would have liked free refills on drinks but I wasn't in America.

Andrea, our tour manager was great. Very knowledgeable, polite, and organized. She had her hands full with out group but she managed. If any of us had a problem, she managed it and got it resolved.

If I had to complain about the motor coach it would be the lack of Wifi. Not a big deal. I typed stuff on a laptop and if I needed to upload them or send some pictures, I sent them when we returned to the hotel. Not a big deal. No one else really complained about it. The bus was clean and comfortable.

The entire process of booking the tour, to the arrival back at home, was great. You ask why I would recommend the tour. You should ask why I have recommended the tour. I tell people it wasn't what it was advertised, IT WAS MORE. The museums, historic sites, guides and witnesses, food, hotels, transportation, and all the other people on the tour. It was all great. The time spent touring sites made for a full day. Very little wasted time during the day.

Details...

Customer service
9.7

Hotel
9.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.7
Excellent
January 2, 2016
profil
Ms. Jan Jeansonne
Kingwood, Texas

11-day Beyond Band of Brothers review

would like to have had choice - choice such as something other than quiche- husband does not like eggs

would have preferred moving around the bus in rotation, this would have made an excellent trip -

it was a great experience and enjoyed meeting others interested in history, it made the movies real

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.1
Excellent
November 10, 2015
profil
Mr. Rodney Clovis
Burton, West Virginia

11-day Beyond Band of Brothers review

very satisfied

Historic and every American should take it. Procom had a good handle on events and adept at bringing history to life.

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
November 3, 2015
profil
Mr. Harold Stevens
Port Orange, Florida

11-day Beyond Band of Brothers review

Everyone we spoke with was friendly and helpful with our questions

I would have like to have had a copy of some of the pictures that were shown to us during the tour by the tour guides and Marietta. "Hitler's House, destruction photos Caen, Bastogne, etc.

Hotels were as good as any we have stayed in in Europe, small but clean.

Rudy was excellent and a great bonus to Marietta.

This day was packed full and the added bonus of Rudy having the owner of Brecourt Manor meet us and take us the to trenches was a special treat. We would have liked to have had another hour at Dead Man's Corner Museum.

These sights and museums were very informative, although we were not as interested in these 3 beaches as they where not American troops battle fields

Needed a little more time here

We were glad to have the HBO Series on the bus and had a chance to preview this battle before arriving to refresh our memory about this battle field.

This Museum was done really well, our host was very informative with her life stories, but tended to expand her stories a little to much in depth, she tended to loose our interest as some of the stories dragged on. The Memorial and the tour end was one of the best we saw.

This was one of the highlites of the tour we where looking forward to. We where not disappointed in the Battlefield Tour. The Barricks were very well done we enjoyed them.

We felt a little rushed in getting through this museum in the time allowed.

Our guide was very good and informative

This tour was very Eye opening for a first time visitor to a concentration camp. We would have liked to have spent more time here and less time allowed for Oktoberfest as most of us made our way back to the hotel on our own.

This was a great tour and Steve was an great bonus guide. he took us off the beaten path and gave us extra info and sights that we would have not seen on our own.

Rudy and Steve were great with lots of added info and knowledge. Butch has been emailing Rudy since our return and he has answered all of his questions, we look forward to seeing him when he visits the US next spring. Jeanne, was very passionate about the museum and we enjoyed her stories, but they did drag on and it was easy to loose interest in some of them. But you could tell her love for the US and what they did in the liberation. Henri was very informative, but hard to hear at times. Steve was great and was good at letting us know where we should concentrate our time at the different sights as to not miss the most interesting offerings of the sights. It's easy to see that Rudy and Steve are very knowledgeable in their chosen areas of WWII history. I hope there are others just as knowledgeable to replace Jeanne and Henri as they are close to retirement.

All of the food we had was very good, but we would have like to have had a choice of 2 different items for the meals. For example, Diane does not eat Salmon, and we had lots of Salmon appetizers. We know when dinning as a large group meals have to be kept simple to meet time restraints, but a choice of 2 different appetizers and main course would not be hard to do as we had at lunch in Utah Beach.

Marietta was very good as our host and informative as a historian. We would welcome her as our tour guide on another adventure.

Having a large bus and a small group was great. We all had room to spread out and relax between stops. Having the Movies available on our long drives was an added bonus as we could refresh our memories on what we where about to see.

Everyone we came in contact with was very professional and helpfull

WE had a great experience on our tour and have recommended this tour to many of our friends since returning home.

Details...

Customer service
10.0

Hotel
8.5

Meals
7.0

Sights
9.7

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.2
Excellent
October 30, 2015
profil
Mr. David Laveton
Hackensack, New Jersey

11-day Beyond Band of Brothers review

Desk personnel at Hotel Mercure not very helpful when I tried to use my phone. Seemed bothered by my asking. In Munich, I was surprised by infrequent w-fi service even in lobby where it was supposed to have the best reception.

Excellent local guide, Francois

Great to hear our local guide tell of his hands on experiences with Wermacht soldiers in his house

Excellent local guide

Gained too much weight. Probably would have gone for a sandwich and soup for lunch instead of full meal, which I might eat only once a day. Of course, no one forced me to eat all that was served.

Covered just about everything I could have wished to see. Genial group with just a few exceptions but that's standard for touring.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.8

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 22, 2015
profil
Mr. Harry Griffin
Pelham, Alabama

11-day Beyond Band of Brothers review

My only comments refer specifically to the shower in each of the hotels. The shower stalls were all very attractive to the eye. However, they all allowed shower spray to escape onto the bathroom floor. As all of the hotels showers shared this characteristic, this is most likely a facet of European bathroom shower design. Please note that is only an observation on my part. This is not a complaint.

Outstanding!

Amazing!

I thought that I understood the skirmish at the Crossroads: I did not. Upon personally seeing the actual location, I now have a much improved idea of the sequence of events. This would not have been possible if I had not gone the The Netherlands.

Our lady guide was a survivor of the conflict. Her commentary provided insights that simply do not make it into history books and after-action reports. Hence, the NLM in Holland rates 5 stars.

As I thought that I understood the Crossroads skirmish, I also thought that I understood the Battle of the Bulge/Bastogne fight. I did not. I came away with a new respect for the guys who participated in that fight.

Amazing!

Our guide was the Cemetery Director. His commentary and descriptions provided information wherein I was unaware. In particular was the descriptions of how the actions of 2 Medal of Honors recipients delayed the German advance into the Foy area of operations. Very informative. Moreover, see the grave of General Patton was also of interest.

This place was humbling in that you really have to see it to have such an understanding of what happened there. I find it amazing that there are any survivors at all to tell their stories. I am glad their stories are public.

I always thought that the Eagles Nest was Hitlers HQ. After visiting the location, I now have a much better understanding that the EN was principally of symbolic value. I am glad that the Eagles Nest was on the tour.

If anyone has a bad meal on this tour, it is their own fault.

Charlie is an outstanding historian who has the rare ability to translate dry historical facts into vibrant life that seemingly just happened;

The van was comfortable and well-apportioned for this tour.

Carol & I enjoyed ourselves immensely. As a retired Army Officer, I am very familiar with the unit actions of WWII. We saw same battle sites that have been in so many books, but seeing them with your own eyes does bring home some interesting details that cannot be covered in the books: the smells, the nearby cultures, the depth of the bomb craters, etc. This tour has my endorsement.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 22, 2015
profil
Mr. Peter Scribner
Irvine, California

11-day Beyond Band of Brothers review

the local guides were excellent, very knowledgeable.

Andrea did an excellent job in managing the group and schedule

an excellent tour with the added knowledge of the local guides. I would recommend the tour because of the knowledge of the local guides

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 20, 2015
profil
Mr. John Deegan
Huntley, Illinois

11-day Beyond Band of Brothers review

Would have liked to be closer to towns and able to walk

Holland woman had great stories but she talked so long we never had time to look around the museum and missed half the exhibit. She would get mad if we wandered away and yell at us. Otherwise they were great. Never get rid of Francois! He was amazing.

Andrea was the best. She took care of everybody with energy and a smile.

Mr. D was the best bus driver I have ever seen. Not having a usable bathroom on the bus made me have to limit water intake and made me alter everything. Provide a bathroom that isn't for emergency only.

Loved it

Details...

Customer service
9.7

Hotel
9.5

Meals
9.0

Sights
10.0

Guide
9.0

Transportation
8.0

Procom overall
10.0

9.3
Excellent
October 19, 2015
profil
Mr. John Benyak
Santa Rosa , California

11-day Beyond Band of Brothers review

Mr. D was an exceptional bus driver. He did an excellent job making us feel safe with all the driving he had to do.

The great places to see, the hotels and food, and all the great tours throughout the trip

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
October 18, 2015
profil
Mr. Gary Householder
Salt Lake City, Utah

11-day Beyond Band of Brothers review

very professional, answered all my questions and were very helpful and responsive

Excellent but would have liked to have spent a bit more time on the beach. the tour guide extremely proficient and knowledgeable

Great, would have liked to have spent a little more time on the beach. Really enjoyed exploring the terrain associated with the air drop and the local shops.

Great.

Excellent and great relation from the movies to the actual battle. I really enjoyed the museum

Good.....

Outstanding and the docent was great. I had not seen much of this information and I liked the way that it was presented.

Enjoyed seeing Bois de Jacques and the military equipment museum.

Because of my father in law's involvement in the battle, it was especially interesting.

I thought the guide was one of the best that I had heard...in less than an hour, he presented the entire western european campaign, related personal stories, and answered questions. I was very impressed.

I have been here several times, and most recently took a group of my students there. I wish that I had the information that Steve presented before my trip because I could have made it more interested and personal. He did an outstanding job of providing information and description of life in the camp. Much more interesting than if we had simply had the headsets and followed the tour. I really was impressed.

Again, Steve's knowledge and his presentation of the events in Munich brought the information to live as we visited the historically significant sites in Munich

Again, Steve made history come to life as we walked the grounds and then had the chance and time to visit the Eagle's Nest and then had time to enjoy the sites from the Kelstein....

All were professional and informative and able to not only answer questions and relate the information that kept all in the group focused...they were among the very best that I have had in my many trips around Europe

Wasn't too impressed with the dinner buffets in Munich nor the meal at the brauhaus in Munich...I felt that the food here was all cooked in the same vat of hot grease which should have been changed...but the beer here was very good...All the rest were great and the service wonderful...And I understand the reason for the dinner buffets due the number of people and the time that we were arriving...

Andrea was professional, competent and capable. I have a food allergy and she checked with me and the server several times to ensure that my food was ok....My baggage never did catch up with us, and she kept in touch with Air France on the status of the baggage. I really appreciate the personal time and effort that she provided to take care of my needs. I also thought that she was very personable, and related well with the group, despite age and most of the time gender differences. She kept the group on time and seemed to relate well with the guides. She was professional and made the trip fun.

The driver was professional, patient and friendly. He seemed to enjoy the group and I think all were impressed with his driving skills and personality

I got more out of the tour than I expected. It was much more indepth in the information provided, and the tour guides were more proficient than I expected with side trips to add more to the experience. I would highly recommend this tour to history buffs who want more out of a tour than just showing up, taking pictures, and going thru a few museums. I really enjoyed the tour, was impressed with the support and information provided and would go again

Details...

Customer service
10.0

Hotel
9.0

Meals
7.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
9.0

9.2
Excellent
October 17, 2015
profil
Mr. Roger Bonn
Sartell, Minnesota

11-day Beyond Band of Brothers review

Very satisfied

Hotel Mercure had slanted ceiling that I hit my head on more then once.

Their knowledge was fantastic!!

For a young woman she was very polished and had an uncanny ability to handle many different kinds of people.

Mr. D was very good at his job.

Above any thing I could have expected. I have already recommended you to many people. Even having lunch with a professor that wants to know more.

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 17, 2015
profil
Mr. Clinton Waugh
Oroville, California

11-day Beyond Band of Brothers review

I marked the Rilano Hotelin Munchen down for one reason, no Wi-Fi access in the rooms without additional cost and/or an individual router. In todays world, for USA travelers that is a BIG minus!

Francois assist to an injured tour participant was OUTSTANDING! It is one thing to be knowledgable, another to open his family and home. Dispelled the concept that the French are standoffish. Henri was a truly unique look into the Battle. The guide at the Pegasus Bridge was fun and knew what stories to point out. Steve was another knowledgeable insider and bold in getting into lesser know locations.

No complaints. Lots of food, variety and well prepared. I missed some variety in fruits and vegetables, but chalked it up to the culture. The buffets were great for variety and options.

Andrea was efficient and kept the group moving, especially after getting her whistle! :-)As appropriate she became more relaxed as the days moved on, getting familiar with the personalities. Good sense of humor. She earned her title of "Dame Andrea, Wench of the Whistle for the Royal Order of the Knights of the Knuckle"

I had no issues from start to finish!

It delivered what I paid for. The Tour was run well, and provided all the assistance, info and support I expected! I would recommend the tour without hesitation!

Details...

Customer service
10.0

Hotel
9.2

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.5
Excellent
October 16, 2015
profil
Mr. Glen Peak
Tampa, Florida

11-day Beyond Band of Brothers review

all very professional, completely in command of their subject matter.

all good......a bit too much chicken. need some wine choices...even if pay extra.

always pleasant

first class bus. Wi-Fi not so hot but may be the best available.

the tour is a sobering reminder of (1) the sacrifices of the greatest generation in securing our victory over unspeakable evil (2) why appeasement of madmen is a tragic mistake and (3) the inhumanities that madmen are capable of if left unchallenged.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 10, 2015
profil
Mr. Brian Barnes
Broadview Heights, Ohio

11-day Beyond Band of Brothers review

Communication was great and I felt well informed.

The personal webpage with the tasks and information was helpful.

The rooms at all the hotels were very nice and clean. The staff were friendly as well.

The time spent in the memorial area of the museum was very nice and the tour guide was very knowledgeable. However, she went too far in the weeds and spent too much time at displays, leading me to believe this part would've been much better as a self-guided tour.

The tour guides were excellent and their passion for the material was evident. It was like they were telling a story and not just reading from a script.

I enjoyed the quality of the food and tried a couple new things. Everything was delicious. The only thing close to a complaint would be less chicken meals, but I know sometimes we were at the mercy of the restaurant or hotel's kitchen to decide that.

Marietta was amazing. She kept us well informed not only in the history of BoB, but also in the administrative, and logistical stuff along the tour. She kept us on time and on schedule as the group leader, but we felt as though she was part of the group and very friendly.

Very amazed at how he was able to maneuver the large bus in some tricky and small spaces we travel through on European streets. Very professional and friendly.

Everything was well done. We were able to see many different sites and we stayed on schedule. The quality of the tour let me focus on the historical sites and enjoying myself because I knew the details were handled by a competent team. I always recommend the tour and look forward to going on another Procom trip in the future.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 9, 2015
profil
Mr. Dennis Allen
Eureka, Missouri

11-day Beyond Band of Brothers review

Surprisingly not much there except the beach; except of course the American Cemetery

Best museums and monuments

Surprisingly good. Would have liked to have a "traditional" German dinner while in Munich.

Man he could drive !!!

Excellent "immersion" into WWII history. Procom didn't miss much if anything for the period and locations.

Details...

Customer service
9.0

Hotel
8.5

Meals
8.0

Sights
8.1

Guide
8.0

Transportation
9.0

Procom overall
10.0

8.7
Very Good
October 9, 2015
profil
Mr. James Towers
Oklahoma City, Oklahoma

11-day Beyond Band of Brothers review

i dont know how he drove those streets the way he did

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 8, 2015
profil
Mr. Jason Carthy
Gibsons, British Columbia

11-day Beyond Band of Brothers review

Understanding there was no daily meal choices was a surprise

Arromanches was exceptional , juno was disappointing but that was not the tours fault

Guide was great

Mary was exceptional explaining the movements

Was a huge highlight. Henri was an excellent guide

Excellent

One tough tour guide but she knew her stuff!!

Excellent guide

A big highlight a great guide!

Mary was the best of all!

Only about 3 dodgy ones!

Mary was top shelf. Her vast knowledge and commentary throughout the tour has inspired me to promote my experience to the many people who have asked me about my trip. She is a true inspiration to anyone who loves the history of the period

MR D was amazing I dare anyone to drive a motor coach safely where he took us!

The tour was great. I would recommend the tour because of the obvious passion for history that the employees possess

Details...

Customer service
10.0

Hotel
7.0

Meals
8.0

Sights
8.9

Guide
9.0

Transportation
10.0

Procom overall
9.0

8.8
Very Good
October 5, 2015
profil
Ms. Wilma Elliott
Burton, West Virginia

11-day Beyond Band of Brothers review

I would have liked more time to spend there to watch the video.

Too much food!!

I would place the video screens in the middle aisle...affix them to be folded up when not in use. When we watched the videos, I couln't see the screen.

The tour was very good. I would recommend the tour to everyone, especially those interested in WWII. I taught school/history and learned so much about WWII that I wish I had known when I taught.

Details...

Customer service
10.0

Hotel
8.5

Meals
9.0

Sights
9.4

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 5, 2015
profil
Ms. Martha Best
Clarksville, Maryland

11-day Beyond Band of Brothers review

Very friendly helpful.

Procom personnel provided all the information needed and additional information to enhance our understanding of what to expect in each travel area.

Complete, interesting and presented in an informative manner. Very factual!

Loved this tour, very humble experience. Very Factual!

Also done in a professional and informative manner. Very factual!

Showed the importance of this mission to both sides! Well done!

We learned new information of importance during this tour!

This was a very touching and humble experience. Well done and personal!

A complex and important battle. Well done and explained as though we were there!

Enjoyed this tour of an excellent Museum. Well done!

This was very touching as was the Normandy Cemetery. Done with a personal touch!

Very informative, well done!

Nicely presented and enjoyable!

For us, this was our favorate as we had a family member who was there during liberation. Very informative and completely done.

All the guides were excellent, friendly and knowledgeable.

Very good and filling.

Charlie was a very helpful and gracious leader. He made this tour more enjoyable and interesting. Hope to see him again!

Drivers were excellent. Coach was a bit uncomfortable on longer trips.

Excellent!

It is what this type of tour should be. Very enjoyable, first class accommodations, all at a fair price!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.9
Excellent
October 2, 2015
profil
Mr. Mike Patrick
Brandon, Florida

11-day Beyond Band of Brothers review

Overall very nice, but rooms are not configured for non-spouse room mates. Had to separate the beds in each hotel. Awkward.

Weather was bad and visibility was 00, but couldn't be helped.

Very knowledgeable and patient with guests.

Very good, no one went hungry or lost weight.......

Charlie bent over backwards to try to please everyone, especially several very demanding guests.

Took that bus to places I doubted he could negotiate, but he always did....

I would recommend BoB tour to anyone with desire to really get a deep understanding of the Normandy landings and subsequent major actions in the ETO.....

Details...

Customer service
8.8

Hotel
7.5

Meals
8.0

Sights
8.6

Guide
9.0

Transportation
10.0

Procom overall
9.0

8.7
Very Good
October 2, 2015
profil
Mr. Timothy Merten
Scotia, New York

11-day Beyond Band of Brothers review

No Issues prompt and helpful replies to my questions.

A++

The Juno museum was not very good. Way too many words and not enough artifacts. They had one good movie "they walk with you "and the Higgins boat movie was just ok

Really liked this museum and the movies where the best out of all of the museums

Everyone was great and very informative. Not a bad one in the bunch.

The only bad one was lunch when we were going from Normandy to Netherlands. Just A bland cafeteria by the side of the road. Every other meal was great.

Mary was Awesome, great tour guide and a great personality to boot.

Mr D was a great driver. The bus was great wish I knew that the bus had wifi from the start instead of half way through.

Definitely a great company offering great tours.

I would definitely recommend this company and the tours. Already thinking of booking another tour in the next year or so. The tour was great and had no regrets with the tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 2, 2015
profil
Mr. Marvin Best
Clarksville, Maryland

11-day Beyond Band of Brothers review

Totally satisfied, the support provided could not have been better!

Again totally satisfied.

All were clean and comfortable. Hotel personnel were pleasant and helpful!

Very Informative

Nicely done and Informative

Very Informative, filled in a lot of detail I did not know!

Again very nicely done and informative. Learned a lot of detail I did not know!

Very Informative and emotionally presented. One of my favorites!

This was my second trip to Dachau. By far the most informative, learned a lot of new information.

Not much time but enjoyed the sights.

One of the highlights for Martha and myself. We really enjoyed this tour.

All were really good and knew the subjects well.

Meals were enjoyable and large.

Charlie is the best tour manager I have ever had. He took great care of everyone and went beyond expectations to help us when we forgot an important paper.

Long trips are hard on older passengers.

Great services provided by all.

Because it was a good value and provided an expert tour of all WWII sites we visited.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
September 26, 2015
profil
Mr. Mike McNulty
Littleton, Colorado

11-day Beyond Band of Brothers review

I used my own travel agent who contacted Procom.

only due to the bad weather

Charlie was a big part of why I enjoyed the tour

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
September 23, 2015
profil
Mr. Brett Pendleton
Grand Prairie, Texas

11-day Beyond Band of Brothers review

Wonderful accomadations & great food!

He knows his history for sure!!!!!!

Very humbling, very informative, very educational and all around great adventure!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
September 21, 2015
profil
Ms. Michele Feliz
Brea, California

11-day Beyond Band of Brothers review

Great information on the website.

Our local guide, Francois was great!

The tour guide was wonderful.

Great tour.

Nice to have some time to explore the city.

All the local guides were well versed in the historic events of the area. They truly love sharing!

Andrea did a great job sharing her historic knowledge. She was always available to make sure we were taken care of.

This is a great tour for anyone wanting to know more about the European events during WWII.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 11, 2015
profil
Mr. William Roberts
Dripping Springs, Texas

11-day Beyond Band of Brothers review

Excellent

Would have enjoyed maps and printed 'lesson plans' prior to each stop so we could be prepared for what we were going to see.

First class in all cases. Had recurring difficulties with internet. Probably not hotel's fault.

Steve seemed to be hurried - perhaps he had too much material but it was difficult to stay up with his presentations.

Food was plentiful and excellent. Would have enjoyed more choices but no complaints.

What a gem! Don't ever let her get away. She was a 'mother hen' and we all loved her. Excellent management skills.

Gabor was absolutely outstanding. Friendly and helpful, he was also a safe and dedicated chauffeur. An asset to your company.

Details...

Customer service
9.2

Hotel
8.0

Meals
10.0

Sights
7.8

Guide
8.0

Transportation
10.0

Procom overall
10.0

9
Excellent
September 11, 2015
profil
Mr. Victor Weisser
Oakland, California

11-day Beyond Band of Brothers review

All the hotels were fine... particularly the first one in Normandy and the last one in Munich!

I would've preferred to see Omaha Beach at low tide to get a better feel for how deep the beach was when the invasion took place (but I recognize you can't control the tides!). A bit more info on the specifics about getting off the beach might have been a good idea.

The museum was wonderful and would have enjoyed more time there.

A bit more museum time would have been welcome.

Great detail provided by guide!

Our guide was fabulous.

Terrific explanation of battle and entire ETO throughout the campaign to end the war.

The detail provided by our guide was superb. A times he didn't speak quite as loud as would have been desirable.

I particularly enjoyed being shown photos taken 70 years ago at the exact sites we visited which enabled us to really visualize the history which took place. The detail provided by our guide was superb. A times he didn't speak quite as loud as would have been desirable.

I particularly enjoyed seeing the sites off the beaten track provided by our guide. The detail provided by our guide was superb. A times he didn't speak quite as loud as would have been desirable.

These folks were all golden, each in their own way.

Too much food for this client! Most of the meals were good-great. All the breakfasts were terrific (albeit I wish someone would teach the french to more thoroughly cook bacon!) :-) I really appreciated having a choice of entrees in many of the meals- that's important!

Mary is superbly competent in ability to lead groups such as ours. She kept us on time and made sure our needs were met.

Gabor is a treasure. He is a superb driver and safely navigated us throughout the trip (coping with several instances of bad driving by other cars/trucks). His personal warmth and sense of humor was always evident.

I had quite high expectations going into the tour and my experience met or exceeded everything I had in mind.

Details...

Customer service
9.2

Hotel
9.0

Meals
10.0

Sights
9.6

Guide
9.8

Transportation
9.5

Procom overall
10.0

9.6
Excellent
September 11, 2015
profil
Mr. Andrew Amway
Lancaster, Pennsylvania

11-day Beyond Band of Brothers review

Pleased

Without a doubt, Mercure in Nijmegan was best.

Superintendent did a tremendous job. I have written a letter to the head of the American Battle Monuments Commission (Mr. Max Cleland) commenting on the job the Officer Desjardins did.

Covers the significant battles that Easy Company was involved in.

Details...

Customer service
9.3

Hotel
8.8

Meals
8.0

Sights
8.9

Guide
9.5

Transportation
7.5

Procom overall
8.0

8.6
Very Good
September 10, 2015
profil
Mr. Warren Melick
Ottsville, Pennsylvania

11-day Beyond Band of Brothers review

Fantastic hotels

The guides were outstanding. We were fortunate to have a small group of 10 so that we all were able to interact with the guides

Andrea did an outstanding job of keeping the group informed and on a schedule. Obviously this was not her "first rodeo". If I were to purchase another tour and she was available, I would demand that she be our guide,

I would strongly recommend the tour to any future historian interested in touring Normandy and the battle of the bulge. I can't imagine the guides being any better than we experienced. Every day was better than the day before.

Details...

Customer service
8.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 9, 2015
profil
Mr. Paul Paulsen
Anaheim, California

11-day Beyond Band of Brothers review

Really enjoyed the family run, family friendly Best Western Melba Hotel.

Really enjoyed our museum tour guide...

Henri was fabulous!

ALL were EXCELLENT!!!!!

She handled some group difficulties very professionally.

Steve was a very good driver. Very friendly and polite.

We had a wonderful experience. I would definitely recommend the tour to others.

Details...

Customer service
7.3

Hotel
8.5

Meals
7.0

Sights
7.7

Guide
10.0

Transportation
9.0

Procom overall
8.0

8.2
Very Good
September 9, 2015
profil
Ms. Patricia Pracht
Mccordsville, Indiana

11-day Beyond Band of Brothers review

I especially liked the My Trip part of the web page.

Favorite sights: American Cemetery and Point du Hoc. Least favorite: Overlord Museum, although it was very good. Lunch was good and the restaurant was quaint although very touristy. Dinner in Bayeaux Center was good, but a very long walk from the bus. It would have been nice if the bus could have dropped us off and picked us up closer to the restaurant, especially at the end of a very long day.

Everything was excellent. Hard to pick a favorite site. Particularly love the stories of Angorville au Plain, St. Marie du Mont, and St. Marie Eglise. Loved lunch at La Grand Hard!! Dinner was very good and enjoyed walking around the port afterward.

Loved visiting the "Crossroads"! A very emotional feeling of being right there where it happened. Worth the drive!

Loved the building and the exhibits.

Loved visiting the fox holes!

The guide was very good at the cemetery. Visiting Patton's grave was very memorable.

The tour was very good although the guide(s) did not make sure the group was all together. I think lunch at a different location would have been better.

Because of the amount of walking involved we elected to tour on our own before dinner. We saw the Glockenspiel on the hour, but feel we missed out on a lot of the history of the city.

The weather was horrible, so of course, we cannot appreciate the beauty of the countryside surrounding Eagle's Nest. Eagle's Nest itself was a bit disappointing but we enjoyed touring the bunker below.

Francois was wonderful!! Very professional and really wanted to share his knowledge. Loved Henri's stories! Remarkable experiences! We did not have a guide at the museum in Oosterbeek. The guide at the National Liberation Museum was good. Keith and Steve were knowledgeable, but did not connect with the group as well as Francois and Henri. They were doing their "jobs," not performing their "passion." They did not make sure the group was together.

The meals were very good, although there was not a good variety of food offered in some cases.

Mary is wonderful! She is very knowledgeable and dedicated to her profession. She related to each one in the group and made sure we were all together when she was in charge. I would love to do another tour with her again sometime.

The bus was very comfortable. Peter was awesome!

I am very satisfied with the tour and very glad we went. I will recommend the tour to anyone who wants to see, live, feel, and learn about some of the key sites of WWII in Europe.

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
8.9

Guide
8.4

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 31, 2015
profil
Mr. Russell Campbell
Austin, Texas

11-day Beyond Band of Brothers review

All the hotels were very good. The hotel in Nijmegen and Bastogne were especially nice as they were convenient to downtown.

A great museum. I thought this was the best on the tour.

It would have been nice to have a clear day but can't blame the weather on you

All of the local guides were excellent.

The food was too good. I put on a few pounds during the trip.

Mary was great. Was very knowledgeable and did a great job of keeping the group in line.

A bathroom on the bus would be great. There was a bathroom but only for "emergencies".

The tour exceeded my expectations. I would highly recommend the tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.9
Excellent
August 26, 2015
profil
Mr. Dorsey B. Bobbitt Jr.
Frisco, Texas

11-day Beyond Band of Brothers review

Outstanding

Enjoyed seeing the underground bunkers.

Enjoyed walking on the bridge and seeing the gliders.

Enjoyed seeing the battleground and the lay of the land.

Enjoyed seeing the forest and the fox holes.

One of the better museums.

Enjoyed the maps and seeing Patton's grave.

Enjoyed seeing the camp.

I had never been to Munich. I enjoyed the City Hall.

I liked everything about the tour.

Each guides seemed very knowledgeable.

The food wasn't the best, but it was good and no one left hungry. Breakfast at Normandy was the best breakfast. Worst breakfast was at the Best Western.

Mary did a good job. We had a good member group and I didn't perceive any negative issues.

I enjoyed the cold water. It kept everyone hydrated.

I would recommend Procom.

Details...

Customer service
9.5

Hotel
7.5

Meals
8.0

Sights
9.7

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 25, 2015
profil
Ms. Bonnie Lapolla
Rohnert Park, California

11-day Beyond Band of Brothers review

Niki was outstanding!

I was a little surprised at the amount of walking the first few days and the amount of hills.

Rooms were wonderful and staff was very accommodating.

Very emotional

Almost a surreal feeling

The experience in the woods was incredible

Not the emotional impact I expected. Others would be better.

Munich would have been better on Monday when everything is open.

The weather didn't cooperate

Way too much food! A little more variety would have been nice.

Mary is wonderful. She made every aspect of the tour perfect! Could not ask for anyone better.

Peter had unbelievable driving skills.

Outstanding company

If the all day bus trips could be eliminated it would be 100% perfect but that would eliminate important experiences. I took this trip with my 13 year old grandson and it will be the perfect memory for both of us. I could not have handpicked a better group of people to travel with which was an added bonus. Procom is the most professional company I have ever dealt with.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.0

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 25, 2015
profil
Mr. Andrew Mclaurin
Raleigh , North Carolina

11-day Beyond Band of Brothers review

All hotels were nice, staffs friendly

Francois was a great guide for all of Normandy

Good, enthusiastic Canadian guide

Very good guide, interesting story and memorial

Dispite the simplicity, a highlight of the show and tour

very touching

Wonderful tour guide!

moving

Probably higher if it was not cloudy. Another good guide

Better than expected! A little more variety may be nice, but I understand the constraints of the tour.

Mary was wonderful; knowledgeable, kind, helpful, patient. She handled a fun group by letting us have fun.

Peter is a wonderful driver! We marveled the entire trip how he made driving the bus so easy. I may not be as happy with the motor coach with a larger group. That would have cramped us a bit.

Normany/D Day beaches would have been very challenging on my own. This was a wonderful way to take it in easily. I would recommend your tour b/c of the great guides (Mary and site specific guides) and transportation ease.

Details...

Customer service
9.2

Hotel
8.0

Meals
8.0

Sights
9.0

Guide
8.8

Transportation
10.0

Procom overall
9.0

8.9
Very Good
August 25, 2015
profil
Mr. Mark Bowers
Eldridge, Iowa

11-day Beyond Band of Brothers review

Information given to us was complete and questions were always answered quickly.

Excellent detail and information that had me prepared for the trip.

All of the hotels were clean and comfortable. The breakfast at each was great! The only negative about the Rilano Hotel Munchen was the A/C was a little weak for the temperatures hot temperatures outside. Otherwise it too, would have gotten 5 stars.

The Normandy American Cemetery was shrine like and very moving. Rudy's special stop at the Augonville du Plain church was special.

Excellent museum and perspective of the events that took place there especially at low tide.

The Mulbery Harbour at Arromanches gave a perspective of the ingenuity and size that the Allies had to bring to Normandy to establish a beachhead. It was good to see the perspective of the Commonwealth countries at Gold, Juno, and Sword.

One of the sights that I could truly visualize thanks to the HBO Movie Series.

The personal connection and stories from our tour guide at the museum made this very real and had a deep impact on me.

A common theme from my feedback is how the personal stories that were shared with us through our tour guides made the information and sites have a deep impact on me. Henry did an excellent job! Traveling through the woods and in the foxholes was surreal.

This museum was excellent. It may have been one of the best on the trip.

Again, an American cemetery that was appropriately shrine-like.

Steve did a great job of sharing vast amounts of information at place that embodied the worst of what man can do to another man.

Munich was good. At this point in the trip, I was emotionally tired after having seen and heard about all that had gone in WWII. Hearing more about the rise of the Nazis was less appealing at this point. Honestly, one of the best parts of the trip was spending time with fellow tour travelers at a couple of the bier halls.

A very beautiful place that was built for all the wrong reasons and undeserving person.

All of the guides brought forth a personal touch and a wealth of knowledge to each stop. Their contribution to the trip was great.

The food was excellent. Having travelled globally before, having the meals picked out reduced the typical amount of stress that comes with travelling around the world.

Mary was wonderful. She was energetic and always looked calm during our trip. That's not easy to do when you are responsible for 19 people (ages 11-66) in very public places that can offer opportunities to get lost from the group. Most importantly, she gave us the correct amount freedom and boundaries to keep us on track and keep the tour moving. This was not easy in our group as we had some guests who wanted to get their monies worth! Many thanks goes to Mary for her guidance and expertise on this trip.

Peter did an excellent job and put the motor coach in many tight spots with ease! It is a professional!

This tour is one I will never forgot. It gave me a perspective on a world event that you can't get from history books, photos, or film. It has made a lasting impact on me. I have and will recommend this tour to others.

Details...

Customer service
10.0

Hotel
9.2

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 17, 2015
profil
Mr. Larry Alkire
Green Valley, Arizona

11-day Beyond Band of Brothers review

All questions and inquiries were answered promptly by Cassie Walters.

The detailed itinerary, the reading list the hotel list and the FAQ list, were all very helpful in preparing for the trip.

All the hotels were adequate. The bathroom space and arrangements were the only features detracting form ratings.

The heavy rain was the only complaint that I can make about the first day. The American Cemetery, Omaha Beach and Pointe du Hoc were impressive. Our Normandy tour guide was great.

I would have liked to spend more time in the areas where the 101st fought on the morning of D-Day, especially around Brecourt Manner. The Utah Beach Memorial was good but much to crowded. The museums and simulations in Carentan and at St Mere Eglise were impressive.

Andrea's description of the action at the Crossroads was very good. While seeing the bridges at Nijmegen and Arnhem was appropriate, I would have liked to spend some time in the areas of Eindhoven, Son and Veghel where Easy Company fought.

Although our guide (who had lived through the Market Garden campaign) gave a lot of credibility to the tour, we were rushed in seeing all that was available to us.

Our local guide, who lived through the battle, was very knowledgeable and contributed greatly to understanding what went on during the Battle of the Bulge.

Time was too limited to take in all that was available to us on the grounds and in the exhibition.

Our Munich guide was very knowledgeable on Dachau and Munich city sites. He contributed greatly to the experience.

I would have liked to have some time in the town of Berchtesgaden. The tour of Eagle's Nest was hurried due to crowds and limited elevator capacity.

All were extremely knowledgeable and capable of conveying their interests in the WWII events.

The choice of restaurants and menu selections was great. It gave an opportunity to sample some good cuisine.

Andrea is a delightful and knowledgeable individual who definitely enjoys her job. I believe the whole group enjoyed her and everyone respected her leadership and authority.

The bus was spacious and comfortable. Peter is a very professional and efficient driver. His driving skills in traffic and in tight parking lots are exceptional.

Procom provided a very good tour experience.

While I would have liked to see some additional areas (cited above), the tour lived up to my expectations which were quite high. I will definitely recommend the Band of Brothers tour to others. I may also consider taking the Third Reich and/or Italian Campaign tour in the future.

Details...

Customer service
10.0

Hotel
8.8

Meals
10.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 16, 2015
profil
Mr. James Cannon
Mount Pleasant, South Carolina

11-day Beyond Band of Brothers review

Loved them all

Too much time and emphasis on weapons. Would have liked to get more time outside

Great place and good guide

Too much information too much time there

Liked Steve, but he moved too fast and had information overload in Munich. Obersalzburg was a much better pace

Great leader! Witty and fun to be with!

Great drivers

Too much information. Too hurried. It was enough for 2 trips. Therefore, for a serious historian it was good. For a casual historian it was over the top. The sites were relevant, the guides were good, the food was great and the hotels were nice

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.0

Guide
8.5

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 14, 2015
profil
Ms. Anne Worland
Hermann, Missouri

11-day Beyond Band of Brothers review

I was extremely pleased with all steps of the process!

Procom did an outstanding job of communicating with me, which I really appreciated since I was traveling alone!

All accommodations were outstanding, clean, and comfortable. The meals we ate the hotels were delicious!

Very moving.

Andrea was amazing!

I learned an amazing amount of information about World War II, and feel that it was one of the most valuable experiences I've ever had.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.8
Excellent
August 13, 2015
profil
Mr. Fred Horowitz
Lebanon, Pennsylvania

11-day Beyond Band of Brothers review

Great host and extremely good maps that were used to brief the group

Steve was probably the best of the best. But all guides were extremely knowledgeable and helpful with questions.

The meals were beyond expectations!! Having the chance to sample the beer at each stop was not only educational but very satisfying. It provided the opportunity to learn from each other about their taste and local flavor of the beers as well as provided the extra lift that most tours do not do.

Andrea was terrific and kept everyone on their toes. She not only was knowledgeable about the sites, but was very good about keeping the group on schedule. She's a keeper.

Highly recommend the tour and already have done so. Very professional and most importantly a real value for what you get. Most people couldn't believe what the tour included such as fine hotels, 3 meals a day, admission to each site, and transportation with competent guides.

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 13, 2015
profil
Mr. John Michael Waters
Grapevine, Texas

11-day Beyond Band of Brothers review

The trip was exceptional in all phases.

I was well satisfied with the pre-trip info

glad we went there, but without watching BOB episode it wouldn't have had any special meaning.

the afternoon of walking in Munich was least interesting part of whole trip. Providing an option to rest in hotel would have been an improvement. That afternoon seemed forced, and without any real point, but we were stuck waiting on dinner.

the added option of going into tunnels below the old hotel away from the big crowds was especially enjoyable. Made the whole day stand out as unique.

Museum guides in Holland and Belgium were too intent on following a schedule to allow for interaction. In Munich, Steve didn't listen to the group's feedback on his walking pace, and he didn't "read" the group's age and mobility issues. His info was unique and first rate.

Andrea established a good rapport with the group as a whole and with each individual. Her sense of humor was superb, and it aided her very much in "running" the tour. When we got off the bus, we knew where to go and what we were going to do. When we reached a museum or monument, she'd gone ahead and taken care of everything, so we had no wasted time waiting. When we got to our hotels, by the time we got inside she was waiting with room keys etc. She did a first rate, professional job with a lot of personality.

Very well organized, from selection of hotels, lunch and dinner locations, and specifics of where we went at the major venues. Especially in Normandy, there are dozens of possible stops, but every one we went to was without doubt well worth our time. For me this reinforced the feeling that the Procom had done its homework, and was on top of finding the best venues, and avoiding the second rate. Without doubt, I'd recommend Procom to my friends.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
8.6

Guide
8.2

Transportation
9.0

Procom overall
10.0

8.7
Very Good
August 13, 2015
profil
Mr. James Janeczek
Round Lake, Illinois

11-day Beyond Band of Brothers review

Big showers at the Hotel Mercure, but the flat design causes them to leak water, and also the first night the water was cold, but that was addressed promptly by the hotel.

Sites were great, learned a lot even though we had been to these particular sites before.

Going the ceremony was incredible. Dead man's corner museum experience was great.

Enjoyed visiting this town and the shopping.

Nice museum and displays.

It was great to see this part from the film.

I enjoyed this museum.

This was my favorite location on the tour.

All of the guides were fantastic, knowledgeable, and would love to have learned more from all of them.

All of the food was great. We were never hungry, and felt that it was nice to not have any fast food locations.

Nandor was great, and we also liked Mary, but felt she wasn't personable as Nandor. It could have been because she was often taking Jack (the WWII vet on our tour) to various places and ensuring he was ok at all times which was understandable.

I couldn't be more impressed with the bus driver's driving skills. He maneuvered so well in all of the places we were in. I really felt safe with him driving as I had no concerns that he couldn't get us in or out of any situation that might arise.

I thought this tour was fantastic, and would recommend the tour because we felt every aspect of the tour went above and beyond. I believe a tour of these locations could be done on one's own but you would see so much less because of the time you'd spend in lines, buying tickets, finding food, parking, places of interest. Also, I would recommend the tour because while anyone could visit these museums, etc. I don't think we could all find the special local guides that were a part of this tour. I really hope Henri and Jeanne are passing their stories on to someone, as they have so much history to share.

Details...

Customer service
9.7

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 10, 2015
profil
Mr. Carl Schultz
Dryden, Michigan

11-day Beyond Band of Brothers review

Outstanding. Everyone was very helpful.

We were kept well-informed.

Everything was first class.

Didn't have enough time to explore Museum.

We enjoyed all of them. Their insight was invaluable.

Wish we had a couple of choices for some of the meals. Otherwise, everything was great.

Marietta was personable, helpful and always on top of things. I couldn't recommend her more highly.

Charlie was great. There was no situation he couldn't handle.

Very professional. They covered all the bases.

The tour was awesome. Enjoyed every minute. I would highly recommend the tour. All the places I've seen and read about came alive.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 4, 2015
profil
Mr. Norman Krimbill
Highlands Ranch , Colorado

11-day Beyond Band of Brothers review

All of the guides were exceptional. Steve went way beyond exceptional by guiding us to sites not normally visited by other tours. His knowledge of WW2 history, presentations, and personality made the trip come to life.

This tour was a once in a life time chance to have professional tour guides lead us through history, bringing it to life and filling in historical facts not found in any history books. Any one who has an interest in WW2 history and wants to experience the sites and local history, presented by local historians, must take this tour.

Details...

Customer service
10.0

Hotel
9.5

Meals
9.0

Sights
10.0

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 3, 2015
profil
Mr. David Henderson
Chaumont, New York

11-day Beyond Band of Brothers review

a couple of times it was information overload

keith knew his stuff but it was a little to much detail and to much info jeane was also knowledgeable but it also was to much detail and facts that did not interest me

would recommend this tour to others the sites were enough to give a good over view of some of the big events of the war. the majority of the info from the guides was the right amount of depth and detail

Details...

Customer service
8.4

Hotel
7.0

Meals
8.0

Sights
8.5

Guide
7.6

Transportation
8.5

Procom overall
8.0

8
Very Good
August 3, 2015
profil
Mr. Jeffrey Reno
Cincinnati, Ohio

11-day Beyond Band of Brothers review

The travel consultant was very helpful and thorough in answering our questions.

As a whole, the hotels were adequate and met our expectations. We realize that many of the smaller hotels in Europe do not have air conditioning. Screens on the windows would have been a plus however as a means to prevent insects from entering the rooms at night.

Excellent. It would have been difficult to visit additional points of interest based on the time we had.

Again, I think we visited the primary points of interest from our perspective.

Excellent local tour guide. We could feel her passion.

A moving experience but compared to a previous visit I had made to Auschwitz in 2001, Dachau has been significantly sanitized for tourist purposes. This is not a criticism but did make the facility seem more like a museum.

Could have spent less time in the beer haul and a bit more time on some of the historical sights.

Excellent

As a whole, the local guides were excellent. Rudy in particular was excellent, very knowledgeable with a very good sense of humor. Keith was also very knowledgeable and we enjoyed his unique perspective and personal opinions on some of the subjects.

The meals were more than adequate in terms of quality and food quantity. The breakfast buffets were all excellent, far exceeding our expectations. The lunches could have been toned down a bit since they were generally provided only a few hours after a rather large breakfast option. The dinners, while adequate, would have been better had there been more options. Seemed like there was an over abundance of chicken. Would have liked an option to upgrade to seafood or even pizza on occasion.

Marrietta was an excellent organizer. She kept everybody moving along and in high spirits. Her command of the English language was exceptional as was her attention to detail. Everything ran consistently smooth which was quite an accomplishment considering our tour had 23 individuals whose needs she attended to.

Overall, we were vary satisfied with the tour.

The tour in composite exceeded our expectations. The fact that every detail was attended to for us, allowed us to focus on the history without having to worry about the usual logistic details that one usually has to deal with on a vacation. We would strongly recommend this tour to anyone interested in WW II history and seeing things that one would most likely not have access to on a "self directed" visit. Specifically, the local guides were able to provide information from their perspective that was relevant, thought provoking, and accurate. Our tour was also enjoyable due to a mix of really great fellow passengers who all seemed to get along and compliment each other's unique personalities in a constructive and entertaining manner.

Details...

Customer service
9.0

Hotel
9.0

Meals
8.0

Sights
9.4

Guide
9.2

Transportation
9.5

Procom overall
10.0

9.2
Excellent
August 1, 2015
profil
Ms. Karen Benz-Clarke
Decatur, Georgia

11-day Beyond Band of Brothers review

Excellent hotels

Excellent British guide

Excellent Dutch museum guide

Our local Belgian guide was fantastic.

Another very excellent guide

Henri took us on a separate short tour in the evening to see locations that my father-in-law would have seen during the war. Very special for us!

Too much food for me but it was excellent quality.

Nandor was very friendly and knowledgeable. I would highly recommend him.

Excellent

Very satisfied and would definitely recommend it.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.9
Excellent
July 31, 2015
profil
Mr. Henry Lawrence Hagner
Collegeville, Pennsylvania

11-day Beyond Band of Brothers review

I had no complaints in setting up my Procom part of the tour. Everyone was efficient and professional.

It was Great!

All of the Hotels were equal to the hotels I seek out whenever I travel here in the states.

Very moving to be there at the American beaches.

Amazing insight to the bravery of those who landed on the beaches. None were ever braver than those who came ashore that day.

All who came to Liberate Europe that day were always my heroes.

Good to see and learn more of the bravery of our other allies.

I enjoyed this museum and meeting those who preserve their history for us next generations that followed our fathers and uncles to see what Europe became after the war.

The warm weather didn't dampen the knowledge of the desperation and demand that these men had to hold this town and surrounding areas.

Each of the battlefields museums were excellent. I enjoyed and learned something at each one.

The most moving and prideful part of the trip were the visits to the American cemeteries at Normandy and Luxumberg. The way our dead were honored and remembered at these cemetery's is a fitting memorial to those who couldn't come home to live there lives that they gave up over there.

This was the most disturbing part of the trip and the one that caused me the most difficulty in dealing with the inhumanity of man. We had a lot of good information but being there was a sobering time for me. Everybody should be sent to see one of these camps when they are old enough to understand what happened there.

I went with the group that took the side tour " the Nazi Party tour " which was a lot of information presented excellently by the extra tour guide.

To me that was a great end of the tour, climbing to the very top of a mountain in the Alps, seeing those sites and having a beer and a soda at almost a mile high was a good ending to the trip.

All of the guides you provided to enhance the tour were very informative and knew their subjects but Francois, who gave me a vial of Utah beach sand, Jeanne, the little girl in the picture will always remain with me and Steve who gave the "Party " tour stood out and enhanced the experience.

Having lost my wallet in the Paris airport at the start of the trip, both Nandor and Camille moved heaven and earth to help me during the Normandy part of the trip until my son wired me money to cover the rest of the trip. One of our companions, Lewis Jones, loaned me 100€ to get me through the first days and Nandor loaned me money to get a book that I wanted at Omaha beach. Nandor also arranged for an early morning taxi ride to Bayeux western union facility. I can't thank either of our guides enough for not making me feel like a problem and helping me in every way. They are both really great people, you are lucky to have them on your team.

Five Star all the way!

This was my trip of a lifetime for me. It was all your advertising said it would be. I experienced the places my childhood heroes fought and died. Where my uncles came ashore weeks after the first landings and the fields our Airborne units were dropped. The insures allowed a lot of introspection and pride that I had in our American troops who liberated those nations we traveled. Would I recommend your tour? "Oh hell yes!" Without reservation. Matter of fact I have recommended it to two seasoned travelers already and gave them your name and email site.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.5
Excellent
July 31, 2015
profil
Mr. Martin Wessinger
Platte City, Missouri

11-day Beyond Band of Brothers review

The first 2 hotels could have been more comfortable if we had a fan in the room due to the warmer weather. Also the duvets were either too much for the weather and no cover at all was too little in the early a.m. hours.

Would have loved to visited ST. Lo

Touching and emotional.

Excellent job by the local guide!

Excellent job by local guide!

The local guide did an outstanding job!

Moving and truly "we must not forget"! Great amount of facts not known to me before!

A little too much detail but overall the guide did an excellent job

All did a great job. Keith spent a little too much time dwelling on too many specific dates and minute details in reference to AH. Too much to try and retain. Really loves what he does is very proficient in his job.

The meals as a whole were very good in the tastes. Could use a little more variety or 2 options. Also, the actual portions could be slightly reduced. As always the European breakfast was excellent at the places we stayed.

Marietta is a true asset to your company. She and Charlie even made a double back to a previously visited site at one point while the group was involved in another activity to retrieve an article that was left behind. Above and beyond what there duties are!!!

Charlie is a true artist in his trade!!

Wonderful tour! have recommended to a lot of people and will continue to do so. A tremendous amount of history and facts are presented on this tour. I would only suggest on a personal level to find some way to add little down time and reduce the number of real late arrivals at hotels and for meals. The trip form Normandie to The Netherlands was not bad since it was early in the trip and everyone's energy level was still high. I think maybe you should add 1 day to the trip and find a site somewhere between Luxembourg and Munchen for a stop and overnight. That was a very long day and a late arrival at the hotel and the a rush for dinner.

Details...

Customer service
10.0

Hotel
8.8

Meals
8.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 29, 2015
profil
Mr. Jeffery Gold
Columbia, Maryland

11-day Beyond Band of Brothers review

Food great. Rooms more than adequate. Wish all places had workout facilities but understand the logistical challenges.

Wish we had more time at pointe de hoc; guide was outstanding

More time at Utah museum...visit St. Lo would have been nice and we were so close to carentan....(same guide as Omaha=outstanding)

Canadian guide at Juno was really good

Pegasus guide was outstanding

Had enough time at museum

guide was fabulous

Great place but too linear..I didn't know how to skip/bypass some of the movies..if I could have done that, time allotted would have perfect

Much better than expected because the guide was great.

Guide was great

Same guide=great

Much more than expected; guide was great

They were all amazing, knowledgable and passionate. They made the overall experience what it was

Too much food and time to eat lunches. Would have preferred box lunches so we had more time at Utah and/or Pont du. Hoc. Not necessary to have a sit down lunch everyday....especially when we had such a great selection at breakfast

The only thing we could have done differently was maybe an introduction session the first night, in Normandy....maybe a 1/2 hour happy hour before the first dinner (cost-wise eliminate some of the lunches..especially on the highway...make those pay as you go)

Charlie was a superstar, coach nice and clean...could have used WiFi...nice that the bus wasn't overcrowded

Have already recommended it.

Details...

Customer service
9.6

Hotel
6.5

Meals
7.0

Sights
9.2

Guide
10.0

Transportation
9.0

Procom overall
10.0

8.8
Very Good
July 29, 2015
profil
Ms. Barbara Greyhosky
Los Angeles, California

11-day Beyond Band of Brothers review

Extremely satisfied

If there was any info I needed, I just asked and someone got me an answer.

Traveling in Europe, I have noticed that unless I'm staying in a five-star hotel (and sometimes even then), Europeans just don't know how to design a good shower. The water pressure is usually fine, but I'm never able to take a shower without flooding the whole bathroom. I've just come to accept it over there. Also, I've never understood the concept of the quilt "pillow case," in which the quilt is housed inside the sheets and they are inseparable. Sometimes I just want a sheet, not the quilt. The linens were like that in all the hotels. One feature I really liked was the key card for the light switches. The U.S. should adopt that feature as it is obviously energy and cost efficient.

All the guides were wonderful. My only critique is that sometimes their enthusiasm for the subject got the better of them and they forgot to allow for bathroom breaks and water breaks.

I was surprised at the huge portion sizes. I thought that was an American thing. I thought it was unfair that the same free drink token was applied to a small bottle of diet soda as it was to a huge glass of beer.

Marietta was fun and personable. She was also quite conscientious about keeping the tour on schedule without acting like a dictator about it. I overheard a couple of conversations between her and a few travelers who were complaining about something and she demonstrated understanding and a willingness to try to help. Being a tour guide has got to be a tough job.

Our driver Charlie was a master. We were constantly applauding his ability to get that huge bus down tiny streets and around turnabouts. Also very personable.

My traveling partner and I came to this tour after our original tour with another company was suddenly cancelled. It was a blessing in disguise. The people at the tour company bent over backwards to accommodate us and everything went really smoothly.

I loved this tour. A lot is jammed into a few days, so I'd be willing to pay for an extra day so we wouldn't feel so tired. The drive from Normandy to Nijemegen is a long one, as well as from Bastogne to Munich. Aside from that, though, I will recommend this tour to others.

Details...

Customer service
9.6

Hotel
7.2

Meals
7.0

Sights
10.0

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.1
Excellent
July 28, 2015
profil
Mr. Larry Schwartzman
Gaithersburg, Maryland

11-day Beyond Band of Brothers review

Excellent staff

Very good information

I prefer the hotels which are in or close to the center of town… That way after dinner you can stroll around the area.

Overall, it was the best tour I've ever been on… I would recommend it to anyone who has an interest in World War II history.

Details...

Customer service
8.7

Hotel
8.0

Meals
8.0

Sights
9.2

Guide
10.0

Transportation
8.0

Procom overall
9.0

8.7
Very Good
July 28, 2015
profil
Mr. Tom Duquette
Cross Plains, Texas

11-day Beyond Band of Brothers review

Answered all questions thoroughly and accurately.

Top notch, the "My Trip" web tool is a great innovation.

Guaranteed weather forecast but understand you cannot do that.

All the hotels were very nice- I think most Americans expect air conditioning and little things like clothes irons which were lacking. I particularly thought the Melba Hotel was charming and the hostess and her family very welcoming.

Although impractical it would be nice to have checked out some of the other museums in the area- but then it would be a 12 or 13 day trip. Rudi our local guide was first-rate. Love that he wears a suit for the cemetery tour day in respect to the fallen, a class act.

Great museum and monuments.

Sophie are guide at Juno Beach was very energetic and passionate about her tour.

Pauline our guide was excellent and clearly devoted to the memory of the British Para's that landed there and liberated the area.

Historically significant but really not much to see there.

Interesting to a point but seemed we spent a bit longer there than necessary. Guide went into excruciating detail.

What a beautiful site with moving monuments and lovingly maintained.

I toured Dachau back in the 70's and it was a sobering experience. The camp has much improved exhibits now and it is a moving and educational experience. For those of us who've served in the military- stopping this sort of thing from happening again is why we do it.

Have not been to Munich in decades but realize now I missed a lot of interesting historical spots at the expense of beer gardens...very nice.

Had been through this area many times to go skiing but never stopped. Great tour with lots of things to see above and below ground. Our guide was very informative.

See previous remarks.

Eating in Europe is always a challenge for the American palate. I'm not a huge meat eater but in the past selecting a vegetarian option often results in a salad or something weird. Portions were more than adequate and I felt I ate more than I should but it was all quite good. Breakfasts were superb everywhere.

Marietta was delightful. As I commented on a paper form with my gratuity she has the makings of a great platoon leader of company commander. Her ability to "herd cats" with a diverse group keeping everyone moving to meet the days objectives, problem solve on the fly, handle logistical issues, and deal with "people" and their baggage are all requirements for leadership. I'm a retired USAF Colonel and former Army NCO and I can say this with authority. Plus she did it all with energy and a smile! Would give her 6-stars if able.

Had the same driver for all but the last day. "Charly" as he went by did a first-rate job. I've driven tanks through the streets of Germany and know how hard it is to maneuver over-sized vehicles and he made it look easy. Truthfully he took our coach down roads I wouldn't want to take a Mini-Cooper on. Wonderful job.

This tour is a highly professional historical experience. Although not inexpensive Procom has literally thought of everything and built a worry-free trip of a lifetime for the WWII history buff. All you need to do is wake up, eat a hearty breakfast, and get on the bus and enjoy a full day of sites walking the path of our Greatest Generation heroes. Having all the details taken care of make this a stress free trip and gives one time to reflect on the events that happened at each stop.

Details...

Customer service
10.0

Hotel
9.2

Meals
10.0

Sights
9.2

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
July 28, 2015
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Mr. Robert Burns
Smithville, Missouri

11-day Beyond Band of Brothers review

Great tour with great staff.

Details...

Customer service
10.0

Hotel
8.5

Meals
10.0

Sights
9.3

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 28, 2015
profil
Mr. Joseph Childs
Hilton, New York

11-day Beyond Band of Brothers review

Very satisfied

Great stop. Enjoyed the cemetery guide.

Great ending to the trip.

Good meals with a nice selection of the various countries.

Both guides did very well at managing the group.

The driver did a splendid job taking us around. Very friendly.

I thought the tour was exactly what I wanted to see and hear. I was impressed by the guides and the locations we visited. Also, the other members of our trip were great fun to be with which added to the experience. It was nice to meet Jack Appel the WW2 veteran. What a fun guy to be around. You should offer him a job. LOL.

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
9.8

Guide
8.4

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 28, 2015
profil
Mr. Paul J Anderson Jr
Enterprise, Alabama

11-day Beyond Band of Brothers review

Items were taken care of "as if you had done this before"

The conducted tour helped here

The enthusiasm of the lady guide was evident

the guided tour by the administrator of the cemetery was heart felt and quite good

I attended a Russian Orthodox service for 15 min as it coincided with our 30 min free break- I was moved by the service

The historical approach to Hitler's rise and meeting places was very well done

The weather made this the best venue of the trip

They had obviously done this before and were good at it

thoroughly enjoyable - and more than enough food

Very well done

a skilled driver !

Guides at the important areas- sound system transmitter allowed freedom and adequate hearing/volume- excellent accommodations and food

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
9.1

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
July 22, 2015
profil
Mr. John Kish
Parma, Ohio

11-day Beyond Band of Brothers review

Rudy was a little too talkative but informative.

Most were good.

Mary is excellent at keeping everything in order and getting every detail done.

Peter is an excellent driver.

Everyone did a great job.

It educational, scenic and fun. It is only now sinking in.

Details...

Customer service
10.0

Hotel
8.5

Meals
8.0

Sights
10.0

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 22, 2015
profil
Ms. Kathleen Klok
Flossmoor, Illinois

11-day Beyond Band of Brothers review

Knowledgeable, helpful, polite :)

I think you should make a DVD of the tour stops and lectures to offer for sale after the tour. I should have taken detailed notes because of the sheer amount of information given. I missed/forgot the names of many place we stopped and would love to have that information in order to label my photos.

Very thorough coverage, Rudy was fantastic, an Encyclopedia of information (as was Mary). Veritable fountains of information. I should have taken notes.

The Museum tour guide was very knowledgeable and friendly.

That lady really knows how to give a tour.

Very moving, but I'm skeptical that those Fox Holes are original after 71 years.

Another lady who really knows her history.

Gut wrenchingly sad, horrifying, fascinating, evil incarnate.

Steve was incredible. He is another encyclopedia on Hitler and the Nazi Party.

Absolutely fantastic!!! I would like a recording of their tours so I can remember all they said and let it sink in.

There was a little too much food for my husband and I. We felt a slightly lighter lunch would have been good. Perhaps there could be a choice between a lighter lunch and heavier lunch to cover big eaters and smaller eaters. My husband put on 4lbs. in spite of all the walking. Maybe too much good beer!

Give the woman a raise!! She was wonderful. She never lost her cool, was extremely knowledgeable and friendly. She had a wonderful sense of humor and watched out for and paid special attention to our 11 year old bundle of energy boy. We all loved her.

We have been raving about the tour since our return home. The tour was very comprehensive and everyone involved was extremely knowledgeable, friendly and helpful. You have our vote for sure.

Details...

Customer service
10.0

Hotel
8.2

Meals
9.0

Sights
9.9

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.4
Excellent
July 22, 2015
profil
Mr. Keith Elliott
Sioux Falls, South Dakota

11-day Beyond Band of Brothers review

Everyone was extremely helpful on the phone

I wish the tour guides would have given more history/information of places we passed while driving thru Germany to Munich.

Very comfortable! We enjoyed the complimentary coffee/tea in the rooms.

All amazing!!

A long drive to see it....but history of gliders was worth it

very worthwhile for history buffs!

All guides were a terrific source of knowledge!

Excellent!... I even opted for a few vegetarian meals...they were well prepared.

both gals were extremely positive!! We so enjoyed meeting them. They were extremely organized and helpful....

We were amazed that the bus driver could get thru some of the narrow roads in Normandy. We were always comfortable.

Excellent! Worth the money.

Excellent! High quality. No stress as everything is taken care of for you! The tour exceeded our expectations. Thanks! My husband was hesitant to travel abroad, saying he would only go to Europe if we could incorporate some type of Normandy tour. I googled WWII tours and found Procom. We were completely satisfied during our trip and would recommend it to anyone. After this tour, my husband has agreed to return to Europe some day!!

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
July 21, 2015
profil
Ms. Judy Larsen
Arcanum, Ohio

11-day Beyond Band of Brothers review

Wonderful!! I especially enjoyed the stop at Angoville-Au-Plain at the church, very interesting. Supper in Bayeau was enjoyable too.

Excellent guides. All of them were very informative, answered all questions, and used some humor that made it fun. Never boring!

Mary was fantastic, very friendly, professional and kept us all informed. Wonderful manager!

Peter was a fabulous driver. I always felt safe. I was amazed at his ability to maneuver that large bus in some small spaces flawlessly.

Service was very well done. Hotel were well appointed, food was excellent and the bus was comfortable. Everyone was friendly and helpful.

The tour was all I hoped for and more. My only complaint: the days were very long with a ton of information and very little free time. Sometimes I felt rushed to the next venue. I still would recommend your tour because of all the services you include; meals, tickets to attractions, hotels, and, of course, the excellent guides. I have lots of wonderful memories, especially my second cousin's grave at the American Cemetery in Normandy. Thank you.

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 21, 2015
profil
Mr. Jerry Lefrois
University Place, Washington

11-day Beyond Band of Brothers review

Cassie was very courteous and helpful.

All hotel accommodations were excellent but I have to say the Rilano Hotel and its' personnel were outstanding.

The knowledge and expertise these guides posses is truly amazing.

I cannot praise Nandor & Camille enough. They made the tour a "one of a kind" memory for me. Nandor, with his amazing expertise & knowledge of the sites we visited. And Camille, an absolute sweetheart with a captivating smile. She is now engaged to be married and I wish her all the best & happines in the world.

"Mister D"....a bus driver master. Also a friend.

Nothing more than EXCELLENT!

This tour included historical WWII sites that I have longed to see. It has come true thanks to ProCom & Beyond Band of Brothers Tours.

Details...

Customer service
9.7

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
July 20, 2015
profil
Mr. Doug Bowers
Brookville, Ohio

11-day Beyond Band of Brothers review

Arromanches was fine... Juno and Sword beach were of mininal interest

Very nice to visualize

Extremely well done

All guides were excellent especially Rudy and Steve

Mary was superb! She had the right attitude and knowledge and was a delight to work with... She shared the info we needed at just the right time

Excellent... Peter was an outstanding driver

Not knowing just what to expect, This tour greatly exceeded my expectations. Long days full of events, lots of information and unique sights to visit... excellent all around. I have already recommended to family members

Details...

Customer service
9.5

Hotel
9.5

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
July 20, 2015

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