Read history tour reviews

Welcome to this page dedicated to the hundreds of reviews that passengers of Procom's Beyond Band of Brothers Tours have left over the years. The reviews are listed most current to oldest, but you can also filter to show comments in each category they rated or by the type of the tour as well.


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Ms. Christina Zeh
Salado, Texas

11-day Beyond Band of Brothers review

I did not like the location of the Best Western & the rooms were small.

Yes I would recommend the tour.

I like the buffets the best because I could eat healthier.

Robert was a wonderful tour guide. He was attentive to customer needs & details. Thank you Robert

We had Andre. He was great.

I liked ceremony for veterans.

We enjoyed Rudy

Details...

Customer service
10.0

Hotel
6.7

Meals
8.0

Sights
8.0

Guide
9.0

Transportation
9.0

Procom overall
10.0

8.7
Very Good
June 18, 2018
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Mr. Stephen Januska
Chester, New York

11-day Beyond Band of Brothers review

Satisfied

The WiFi on the bus is limited and we were not provided with transportation to the airport on the final day. Our plane was at 1:00 o’clock pm and put your guide said that since our flight was later that the other flights that we would need to find our own transportation to the airport

It was a phenomenal tour with a great group of people. I am for sure going to do another one with your company

Wish there was a bit more variety. We had a ton of chicken it seemed

Driver was phenomenal. Bud was great just wish there wasn’t such a tight bandwidth limit with the WiFi

Fantastic!

Cemetery was fantastic but Omaha was rather short for my liking. I think we should have spent more time there

Details...

Customer service
8.3

Hotel
7.7

Meals
8.0

Sights
8.8

Guide
9.0

Transportation
9.5

Procom overall
9.0

8.6
Very Good
June 18, 2018
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Ms. Karen Dillon
Arvada, Colorado

11-day Beyond Band of Brothers review

Food was not good in Munich hotel I thought. But all rooms were good

This was exactly what you advertised. No complaints Yes, I’d recommend it to anyone who wanted a WW1 tour

Wonderful job

I would have rather kept sights and lectures to only WW1. —even if it would have been from a bus. “Here is where....”

I would have liked to have seen more in Berchtesgaden

To many monument only stops

Details...

Customer service
8.7

Hotel
7.3

Meals
10.0

Sights
9.3

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
June 18, 2018
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Mr. Stephen Wood
Fort Mill, South Carolina

9-day WW2 Bucket List on a Budget review

They were great very helpful with any questions or concerns.

Fantastic, loved all the info actually helped to get us more excited about the tour. Having the full itinerary along with all the other information was great!

I thought all of the hotels were great, I would like to have Air Conditioning at the Bastogne Hotel. I thought all of the Hotels were nice, clean and modern. I loved the Bastogne Hotel (Location and staff were terrific!) just wished they would have had Air. Caen & Munich Hotels were in a great location with plenty of food options and shopping near by.

Loved it! So much better than I had expected, I was worried being with a group, but Charlie Koves made it a world class trip and a trip of a lifetime!

Loved it, would definitely recommend it to anyone interested in going on a tour. The mix of planned days, events and tours with free time was great, better than I could have hoped. I miss it so much! Wish we were still touring! Walking in the footsteps, standing where history took place... those moments and places were really special and I will remember them always. Great Value! Great hotels, Great Guides!

Charlie was an amazing driver, don't know how he was able to navigate those tiny roads. Great attitude, had drinks up front, always had a smile... Great with the bags, True professional driver!

Charlie was the best tour guide ever! Charlie made the tour even better, he made it a trip of a lifetime by adding what he does, smoothing everything out, giving advice, tips, heads up, etc. Checking us into hotels, getting everyone together at the beginning and at the end to thank us and to get to know each other. His sense of humor, his planning, his attention to detail. We all thought, and think Charlie is a tremendous guide! Adding Angoville au Plain and Pegasus Bridge to the days stops for a quick see. Really made it even more special for me. Thank you Charlie!

Henri was very nice, sweet guy. Knowledgeable and really added to the tour.

We did this tour because we're history buffs & love Band of Brothers... The Book, the Mini Series. all of it. Standing next to the fox holes, walking through the trees, just wow. hair standing up on my arms. Like Omaha, Utah, St. Mere Eglise!

A really nice museum that I would recommend to anyone visiting the area.

Very nice and humbling, Beautiful a nice addition on the trip from Bastogne to Munich. Seeing Patton's grave site and the monuments etc. Very nice.

Moving and disturbing and so many emotions. It was unbelievable to see it close up. To walk through the crematorium was unnerving. The only set critique from this day was the guide. It was extremely knowledgeable no doubt, just wished we could have moved around more when he was giving us the 30-minute lectures and seen more of the camp. We stood outside the camp and he spoke for at least 30-40 minutes just on the political build up to this camp. Just wished we could have moved around more, we could do it slowly...

Tremendous! Never knew Munich was a beautiful as it is. Loved the Hofbrauhaus and the Marienplatz and Odeonsplatz! That's saying something as the guide was once again a talker, I felt he did better with the afternoon session as we were able to walk through the city while on his diatribes.

Just wow! A must stop, knew this was one of the highlights of our trip. We got so lucky with the weather. Charlie was the man once again, getting us to the station around 10am... perfect timing! Also coming back to munich the other way was great as we got to see another side of the Bavarian Alps! Still can't believe the sights and pictures. Loved hiking all over the Eagle's Nest! Only drawback was only a few rooms to see, but they've demolished the other rooms, nothing you can do there. My advice do this for every trip! Get there by 10, come back the other way around the mountain. Tremendous!! Thank you Charlie!

Steve was ok. He is extremely knowledgeable and an expert. I just wish we could have moved more, especially at Dachau where we ran out of time to see things because he spent 30-45 minutes on a history lesson, before we ever got into the place. That being said, I thought the walking tour in the afternoon was better.

Very knowledgeable excellent guide. Would definitely recommend keeping this guy!

Breathtaking, could not believe how beautiful it was. This was one of the main reasons we took this tour, not necessarily Point du Hoc but walking and standing in the same footsteps of history.

Beautiful little town, had no idea it was that picturesque.

Just Incredible, standing there, in a place I've seen in Movies, Documentaries, etc was surreal. Definite a highlight of the tour. I do wish we could have spent more time at Omaha Beach. That's my only criticism.

Seeing the Pill boxes was great and touring the inside of one as well. Seeing the gun emplacements as well as walking along the fields.

Tremendous day as well,,, I'm going to say the same things over and over, We made this trip to walk in the foot steps. Wish we could have seen more of Brecourt Manor, But I completely understand its a private farm. **Adding Angoville au Plain was great! The church where the american medics were honored, great addition!

One of my favorites on the day, Standing in the church square was another one of those moments for me. Growing up watching the Longest Day I stared at the church & square for the longest time. and I loved the town, great food too! ****Pegasus Bridge!!! Thank you so much for that Charlie! That was a big one for me. again, standing in the same place where it all went down. Thank you so much!

Matias was probably my favorite. He had me hooked from the get go. Accent was a big thick, but this guy knew his stuff and I really enjoyed him.

Details...

Customer service
10.0

Hotel
9.7

Sights
9.7

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 17, 2018
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Mr. Lawrence Gage
Pittsford , New York

11-day Beyond Band of Brothers review

All five-star for our purposes. Nice locations, clean, comfortable, good food and beverage.

I have written you of my impressions in an email. I have already recommended it to others ... yes, tours are somewhat expensive, but that does not mean they are not a good value. The carefree (for us) logistics, transportation, meals & accommodations, and expert guidance all come at a price, and I think it was money well spent.

Given a large group, I was very pleased with the choices.

see above

Terrific guide and small museum; wish we'd had a little more time in the museum.

Superlative, with excellent guidance and sufficient time.

Unexpected, fascinating.

Steve is outstanding. Would like to have had a little more quiet time there, but it would have been difficult to carve out.

Steve might want to make a small map of the high points along with a paragraph on each, maybe with a timeline: "Munich in the 1920s."

see above

Again, an excellent guide in Henri. Good touring strategy for limited time frame.

I would say this about all three: encyclopedic knowledge and infectious enthusiasm; I could not have been more pleased.

Five stars, except ... Would allow a little purely "quiet time" to walk on Omaha Beach, 45 minute perhaps, after lunch.

The 360-degree 9-screen movie presentation was powerful and worthwhile.

There is not a lot there, but would not want to leave it out.

I have already written you about Milan.

The Merville Battery would be a good addition.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 15, 2018
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Mr. Jeremy Volkmar
Prairie du Rocher, Illinois

9-day WW2 Bucket List on a Budget review

The consultant was quick to respond to any questions that I had. The only complaint I have is that they didn't notify me that my initial payment wasn't processed by the bank.

The staff @ Ibis Styles Ouistreham weren't the friendliest/most helpful. The rooms were quite small (even compared to other European hotels & hostels that I've stayed in). The staff @ the other 2 hotels were very helpful & polite.

I would recommend the tour because of the reasonable price & the variety of sites visited.

John was always very courteous & I felt very safe with him behind the wheel.

Henri's story was quite remarkable & his knowledge of the area was great!

I didn't not go here, but instead went to the 101st Airborne Museum.

I truly enjoyed Eric's walking tour of Munich. He was also very informative when we visited Dachau.

Alex, our local guide, was very knowledgeable & added to the visit.

Alex helped put the sites into context (both locally & within the larger European campaign).

Details...

Customer service
8.3

Hotel
7.3

Sights
9.1

Guide
10.0

Transportation
10.0

Procom overall
9.0

9
Excellent
June 13, 2018
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Ms. Emily Koresko
Eden, Georgia

9-day WW2 Bucket List on a Budget review

Excellent tour and value.

The itinerary was well thought out and the tour was an excellent value. The tour was packed full of great sites and the local guides were excellent. We would recommend because the convenience of a fully guided tour while traveling across Europe is invaluable in situations where you don't know the language and don't want to navigate the roadways yourself. The only area for improvement would be to allow more time for lunch. An hour is fine for rest stops, but not enough time when you drop 40+ people off in a large city at the same time and then expect them to all be done eating within one hour. It took a full hour just for our food to arrive in Bastogne and Munich.

John our driver got us where we needed to go and got us there safely. Cant ask for more than that!

Barry was great. We never would have known it was his first tour!

Did a great job taking us through Bastogne, the Ardennes Forrest and the US headquarters in Belgium.

Absolutely fabulous! Very personable and has a wealth of information!

Details...

Customer service
10.0

Hotel
8.7

Sights
9.9

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 13, 2018
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Mr. Andrew Newitt
Miramar Beach, Florida

5-day Normandy Invasion review

There was one foul up on my part, paying too little. But data base told our tour mgr. that I'd meet in Caen. Wrong. Was always supposed to meet at CDG on Monday. Not sure how that happened to my record.

Excellent in most respects altho I recommend rewording the gratuities to make clear that it is best for $10 per staffer per day or $10 per tour participant per day. It could be read either way.

Stop calling it a 5 day tour. It is 3 days, with 2 days travel. But I guess that is the problem with the entire tour industry!

The tour met or exceeded my expectations. Or I should say the locale did. I recommend the tour so we keep remembering.

sustenance at best, except the breakfasts at Adagio and lunch at Omaha Beach

Give this one a 5 plus

Good but not great. He could have explained more about the sights we saw while on the bus/ He did have a good sense of humor. Nice fellow.

Excellent

Details...

Customer service
8.0

Hotel
10.0

Meals
6.0

Sights
9.1

Guide
10.0

Transportation
10.0

Procom overall
8.0

8.7
Very Good
June 12, 2018
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Mr. Patrick Pope
Porter Ranch, California

9-day WW2 Bucket List on a Budget review

All nice hotels. Breakfasts were as expected. All had SLOW internet. We don't go on tours to watch TV, but it's nice while getting ready for the day or going to bed. Munich in particular had only 3 English speaking channels, all boring. CNN or BBC World or something entertaining would make the Munich hotel nicer.

I have recommended it to several baby boomer guys. We all grew up with WWII movies on TV and Veteran fathers. We did the beaches 10 years ago on our own and didn't see as much. I might suggest the D-Day museam in Caen and a bit of a tour of Caen.

Rotating the seats every day would have been more fair, but we sat near the front and offered to trade and nobody accepted.

Great guy! Very helpful

Details...

Customer service
9.7

Hotel
8.0

Sights
9.9

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.5
Excellent
June 11, 2018
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Ms. Kathy Gremse
Long Beach, New York

5-day Normandy Invasion review

Bed was very uncomfortable.

See below.

Only disappointment was no accommodations to attend any of the events surrounding the D-Day Anniversary, which is why I booked the tour for the time I went. General impression other then this was excellent.

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
9.0

8.9
Very Good
June 11, 2018
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Ms. Lieselotte Devlin
Elgin, South Carolina

11-day Beyond Band of Brothers review

great tour, except as noted. great way to see actual sites of history-changing sites. As noted, would have preferred a trip to site of Marketgarden, instead of northern bulge arc.

northern arc tour was boring

fabulous

not a fan - too long on bus, questionable monument significance. Would have preferred a trip to Holland

fabulous guide... friendly, helpful, knowledgeable

Details...

Customer service
8.3

Hotel
7.7

Meals
8.0

Sights
8.7

Guide
9.3

Transportation
10.0

Procom overall
8.0

8.6
Very Good
June 11, 2018
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Ms. Paula Sonkin
Porter Ranch, California

9-day WW2 Bucket List on a Budget review

The tour actually exceeded my expectations and I would definitely recommend it.

We would have liked Wi-Fi on the bus. Might have been helpful to have a set seat rotation as some other tour companies use.

Excellent job keeping track of everyone and everything.

Amazing guide. Great stories.

Would have preferred if our guide talked more as we walked or on the bus rather than asking the group to stop so frequently and then we didn’t have quite enough time to see as much as we could have.

The three hour walking tour was too long and we would have liked a water break because it was so hot. Our guide was very interesting and informative but walked so fast that the group had s hard time keeping up.

It was a little frustrating to be st Dachau and want to see everything while we were stopped for long periods of time listening to him. As s result, we didn’t get to see all of the exhibits and had little time in the museum. Would have preferred he walk a little slower and talk while walking. Walking tour in Munich needed a water break and guide needed to walk slower.

Really interesting but stopped too often and went into way more detail than sometimes was necessary.

So glad we were there on Memorial Day!

Details...

Customer service
10.0

Hotel
8.0

Sights
10.0

Guide
9.0

Transportation
9.0

Procom overall
10.0

9.3
Excellent
June 11, 2018
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Ms. Ana Valls
Cooper City, Florida

9-day WW2 Bucket List on a Budget review

Information and follow up was excellent and fast.

Very good information and communications throughout.

Believe we were well prepared throughout. We had one instance where we were not sure how the lunch pricing worked and we all ended up paying 35-40 euros for our lunch.

All hotels were very nice. The hotel Melba was quaint and close however the air conditioning may be an issue in warmer weather.

It was an amazing experience and well beyond what we expected. Every city, stop, visits were incredible and we will highly recommend it. Tour guides, hotels and experience was most memorable.

Charlie the driver was quite gifted. Thought the motor coach was to have wifi and some of us wanted to use them in longer trips.

The best! Approachable, kind, useful information, went outside the box to provide us a special experience. He is the reason I always prefer to get a planned tour. Cannot say enough about Charlie and very glad we had a last minute change and got him instead of Silvia-meant to be!

My favorite-loved the fact that he witnessed that time in hx

Best museum-highly recommend it

Glad to see our soldiers are honored daily

Very sad. Could have used more time for museum

Great day. 3rd Reich walking tour was long. Could have used a water break.

Great day. Sad that the house only had 2 remaining original rooms.

Very knowledgeable at times hard to understand. Would have liked the walking and talking rather than stopping each and every time.

Great knowledge passionate

Exciting to see live. Bigger than I expected.

Quaint town with a great history

Good as well.

Details...

Customer service
10.0

Hotel
9.3

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 11, 2018
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Mr. Steven Nichols
Marietta, Oklahoma

11-day Beyond Band of Brothers review

It includes what we felt like were the very most important sites. It is so well planned out and managed that it was such a joy just to show up and relax while everything is taken care of for you.

Peter was amazing!! We were in awe of how he maneuvered such a huge bus as though it were a Smart Car!!! Always very professional and courteous!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 9, 2018
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Ms. Debbie Bundy
Hampstead , North Carolina

9-day WW2 Bucket List on a Budget review

They answered all questions.

Covered everything

At the end we needed to know which airlines was at which terminal- most of us had no idea.

Excellent tour - saw things I wouldn’t see if driving on our own.

You might want to tell him about “the grave of thousands” behind the crematorium. It is marked with a plaque. He said he had never heard of it.

Details...

Customer service
10.0

Hotel
9.3

Sights
9.8

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 9, 2018
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Mr. Anthony Zoroya
Munhall, Pennsylvania

9-day WW2 Bucket List on a Budget review

No Wifi on bus as told there would be. Also hotels have little to know AC, would be nice to know to at least bring small fan, etc.

IBIS was VERY small rooms. Also, location was an hour + to destinations. Constant police presence due to illegal immigrants everywhere. But otherwise very nice building and staff. Novotel was the nicest hotel in my opinion. Wonderful facility and area, staff nice as well. Wemerhardt was very nice hotel as well. Attached to mall which was nice, however they close for the night within an hour of us getting back.

Again, not enough stars

Everyday was better than the last. It went above and beyond my wildest expectations. I am definitely doing another tour as soon as I can. Price, itinerary, staff, locations were awesome. I also liked how we were left to do what we want and make it what we wanted it to be. I wasn't forced to listen or go anywhere or do anything I didn't want. Barry mentioned more budget style tours, I hope that is the case since I don't think I would like being stuck with people to lunch and dinner as well. We all got along great but I think that would be a bit much.

Information stated Wifi on the bus, there was none. Governed at 100Km which I understand but very slow. Driver did some magic with driving down tight areas. Very good job. Always felt safe.

Not enough stars for Barry. Held everyone together, kept us on time and in line, and also handled any problem that popped up. Was also very nice and kind, and knowledgeable with everything. I will miss him and hope to cross paths again. Great sense of humor too.

wonderful experience.

Was given little time in town. Went to museum and it wasn't opened yet, time management needs adjusted. Also in general, we should of been told European culture has slow eating times. You can't sit down and eat within an hour anywhere.

Once of the best museums I have been too. Interactive was great and awesome information and exhibits

Guide was above and beyond knowledgeable.

More time to sight see along with the walking tour.

I felt we spent too much time here. Building and grounds are very small in reality.

Very smart and knew a lot of information

Town is gorgeous, museum in town little boring. Great for shopping but I think spent too much time in town.

Only were given 20 minutes on beach before moving on. Need more time there!!!

Museum was very nice and interactive

Knew his stuff, we stopped at Pegasus bridge which wasn't on the tour but close to hotel. Very smart and kind

Details...

Customer service
10.0

Hotel
9.3

Sights
9.7

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.7
Excellent
June 8, 2018
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Ms. Terri Tarbutton
Thornton, Colorado

9-day WW2 Bucket List on a Budget review

Extremely knowledgeable about the topic and provided a lot of information.

No direct interaction with the gentleman.

Would have liked the day a bit more interactive

Details...

Customer service
7.7

Hotel
10.0

Sights
9.8

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
June 8, 2018
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Ms. Karen Springer
Findlay , Ohio

9-day WW2 Bucket List on a Budget review

Since meals were not included in this trip, more information on customs and more foods included in the common language guide.

The lack of air conditioning was tough. The bed at the IBIS was great. The bed at Wemperhardt was hard as a rock

Would definitely recommend! Had a great time!

John the driver was awesome! Don't know how he got us in and out of places like he did!. The tour information said that the bus would have wifi but it did not.

Barry did great for his first time! I think the biggest challenge is time. There is never enough time at the stops so if the tour manager can help that out by eliminating wasted time that would help. A whole bus buying tickets one couple at a time takes way too much time. Band of Brother's shirts should be available without us having to waste 1/2 and hour getting them. In Bastogne we should have gone straight to the museum then had more time in town for lunch. An hour is not enough time. Nothing was open when we stopped there before the museum.

More time here and more information would have been nice

Timing here was terrible. Needed more time in Bastogne since we were not staying there. The museum was extremely crowded.

Less time on this tour would have been fine. Maybe just a map with the list of sights. Too much time talking about Hitler in the Hofbrau Haus.

Cloudy weather made this not as good as it could have been.

Excellent at Dachau, not so great Munich, too long, walked too fast.

Awesome!!

Details...

Customer service
9.7

Hotel
8.0

Sights
9.2

Guide
9.0

Transportation
8.0

Procom overall
9.0

8.8
Very Good
June 7, 2018
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Mr. Ronald Miller
Santa Maria, California

9-day WW2 Bucket List on a Budget review

It was everything we hoped it would be. We missed a museum at Omaha beach that I would have liked to see, but other then that the tour was fantastic. I have already recommended it to friends.

Details...

Customer service
9.7

Hotel
9.0

Sights
9.3

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 7, 2018
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Ms. Jeanne Harakal
Coplay, Pennsylvania

11-day Beyond Band of Brothers review

Excellent service and very informative.

Excellent all the way around.

The hotels were all very nice. The last one was just a little bit nicer with bigger rooms.

Details...

Customer service
10.0

Hotel
8.7

9.4
Excellent
June 7, 2018
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Mr. John Shepardson
Alpharetta, Georgia

9-day WW2 Bucket List on a Budget review

Couldn't ask for more

I'd do it again tomorrow if I could

still don't know how they can manage such a big bus on such narrow roads

perfect for the job

too much walking without a break

Details...

Customer service
10.0

Hotel
9.0

Sights
9.8

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 7, 2018
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Mr. Justin Jaramillo
Thornton, Colorado

9-day WW2 Bucket List on a Budget review

I enjoyed the tour. I would recommend the tour because I can tell that Charlie ensures that the guides are experts and enough time is spent at each site.

Charlie was amazing and I will book another tour just because of him. He was knowledgeable, ever present, and friendly.

Very touristy, no guided tour.

Details...

Customer service
10.0

Hotel
8.3

Sights
9.8

Guide
9.2

Transportation
9.5

Procom overall
10.0

9.5
Excellent
June 7, 2018
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Ms. Ruby Jones
Kingwood, Texas

9-day WW2 Bucket List on a Budget review

Highly recommended.

Very satisfied.

The hotel Wemperhardt was excellent.

The tour was excellent and I would highly recommend it to anyone interested in WWII

Excellent driver. Not one wrong turn. Always helpful.

Excellent tour manger. Very knowledgeable and professional.

Very knowledgeable

Too crowded.

Very knowledgeable

Details...

Customer service
10.0

Hotel
7.7

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 7, 2018
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Ms. Elizabeth Tarbutton
Thornton, Colorado

9-day WW2 Bucket List on a Budget review

Hotels were clean, service was great, nice locations.

The tour was super duper amazing! LOVED the tour and accommodations! It would be cool if the guides could use iPads or Kindles that had the pictures loaded on them: it was near impossible to see the pictures Cristoph and Mathias showed...maybe audio and pics could be on one device? Also, more interactive presentations were easier to process (like Henri and Steve).

Csaba (the driver) was very capable and made me feel safe. He maneuvered some tough roads quite well!

AMAZAING! Do whatever you need to do to keep him: he has something more than money can buy. He was so altruistic and genuinely cared for everyone. He made 42 strangers come together as a family! He knows so much information and is so helpful! Without him the tour would have been so different and so much less.

LOVE that he is a primary source!

Actually did the 101sr Airborne museum, which was phenomenal!

A bit too much time here.

LOVED Steve: great presentation!

He gave a ton of information, which was great, but hard to absorb. He also talked in bunkers when not everyone was in a bunker so we couldn't hear him. Also said we'd have 5 minutes, but only gave us 1 to go into bunkers.

Could have used more time to get in both the 360 theater and the museum.

Details...

Customer service
9.0

Hotel
10.0

Sights
9.9

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 7, 2018
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Mr. Alan Powers
Bridgeport, Texas

9-day WW2 Bucket List on a Budget review

Very satisfied

All of the hotels were fine, but the hotels in Luxembourg and Munich had nicer rooms and a better breakfast.

Very impressed. I have recommended the tour to all my friends

The tour covered the war from Normandy to the Eagle's Nest (excluding Market Garden) which was what I expected. I was not disappointed at all. I would recommend the tour because it is a reasonably priced tour that visits the pivotal locations of the war in Europe accompanied by outstanding historians that make these locations come alive.

The bus was fine. The driver was excellent.

If Barry had not told us that this was his first tour I would not have known. I was very impressed with him as a cooridinator/guide/manager and as a history teacher. He was very personable and did a good job of keeping the tour on schedule. I hope he is the tour manager on my next tour. Procom was smart for recruiting him.

His firsthand knowledge was mesmerizing.

We ate lunch, but others didn't have time. Might reconsider schedule

I wished it had not been so cloudy, but you can't control that.

I really liked his personality and story telling ability.

A little more time at Omaha Beach would have been appreciated.

All 3 were great, but he was probably the best. I'm splitting hairs here...

Details...

Customer service
10.0

Hotel
9.7

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 7, 2018
profil
Mr. Kenneth Lowe
Fresno, Ohio

9-day WW2 Bucket List on a Budget review

Very well put together. The price was economical and the length of the tour suited us well.

He was awesome!

Details...

Customer service
10.0

Hotel
8.7

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 6, 2018
profil
Mr. Reggie Collard
Ashburn, Virginia

5-day Normandy Invasion review

I'm not on the Internet much, but Nancy kept me updated.

I was pleasantly surprised that I had a great experience on the tour. Before the trip, I wasn't sure I would enjoy it. I was nice having everything planned out for us.

Having never been to Europe, I was concerned about an unfamiliar cuisine, and whether the meal sizes would be ample enough. I was pleasantly surprised how good the meals were, and meal portions were fine.

The bus was comfortable and Peter was a great driver.

I was amazed at all that Christophe knew. I was impressed when one of the tour participants had a question, and he obviously went home and researched it, and went out of his way to seek out the questioner and discuss his findings the next day.

Milan is a great person and very personable. He went out of his way to make sure everyone was comfortable and doing okay.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 5, 2018
profil
Ms. Nancy McGarry
Ashburn, Virginia

5-day Normandy Invasion review

The hotel was actually better than what I expected from the photos. The lobby was attractive. The bed was very comfortable (memory foam mattress)!

I was leery about booking a tour, but now that it's over, I have decided I love them. It was wonderful to turn my brain off and not have to think about planning,logistics, or meals. I felt confident that the tour included all or most of the important sights to see. It was also great as an opportunity to further my learning about D Day. Finally, it was great fun to "bond" with the others on the tour, albeit for only 5 days. It was a fun group!

See above. I thought the tour was very well organized and it was great to leave the planning to the professionals instead of going it alone. I can't say enough about how wonderful your tour manager Milan was! And Christoph was amazing with his level of knowledge about the Normandy invasion. My sense is that your tours are grounded in a genuine regard and appreciation for history, as well as respect and regard for the sacrifices made by all those who fought and died. I was particularly moved by the human interest stories pertaining to D Day. For those reasons, I would definitely recommend Procom to others!

I thought the meals were all superb. I especially loved the lunch on Monday at the inn in the countryside.

Peter, our driver, was amazing! I was super impressed with his ability to maneuver the motor coach in tight, small rural roads. I always felt safe with Peter. My only small complaint, and it's minor, is that the TV screen was kind of small, at least from where I was sitting. But no big deal.

Christophe was impressive! He is a walking encyclopedia of knowledge about Operation Overlord. He is genuinely passionate about the history of that era, and has completed amazing research. He was wonderful.

I just loved Milan! A warm, friendly, and knowledgeable tour manager, with a genuine love of and appreciation for history. He was very attentive to all of us. I got sick on the trip, and he went out of his way to make sure I was able to navigate the process of filling my prescription at a pharmacy in Arromanches. He is a definite asset to your organization! I hope I have the pleasure of seeing him again someday on another tour!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.9
Excellent
June 5, 2018
profil
Mr. Kyle Germany
Erie, Colorado

9-day WW2 Bucket List on a Budget review

It was fantastic! I had a great time and I think anyone who likes to study history would!

Could have Wifi on the bus.

Amazing tour manager!

Details...

Customer service
8.0

Hotel
9.3

Sights
9.8

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.4
Excellent
June 5, 2018
profil
Ms. Susie Germany
Erie, Colorado

9-day WW2 Bucket List on a Budget review

Excellent

I think they could have sent a little more detail about what to expect

I would have liked to have known ahead of time how many hours we would be traveling from location to location on the bus and also how much free time we would have.

I really liked being in old town Bastogne, it would be nice if you could be in walking distance to the old historic sites or parts of town.

The tour was excellent and covered a lot of content. I would suggest giving folks a little more down time on the bus, as it is hard to focus and listen continuously for hours on the bus as well as the tours. I would also try to include some other historic sites along the way like Neuschweinstein in case people don't want to go the Eagle's Nest and add an afternoon in Salzburg or other options. I have recommended the tour to several people!

The bus was comfortable, driver was excellent. Felt very safe.

Charlie did a great job.

Excellent

Excellent guide-really enjoyed hearing his personal experiences.

I felt this tour was a little long.

We didn't make it back from lunch in time for the tour.

Interesting place with gorgeous views but we were there too long--should offer an afternoon in Salzburg or an alternative trip to a castle

Good knowledge and easy to understand but given the topic he as presenting sometimes he seemed a little flippant which could be offensive to some

Good but hard to understand.

Excellent tour but hard to hear and understand the guide

Good but hard to understand.

Details...

Customer service
9.0

Hotel
8.7

Sights
8.6

Guide
7.8

Transportation
10.0

Procom overall
10.0

9
Excellent
June 5, 2018
profil
Mr. Michael Pachuilo
Spring, Texas

9-day WW2 Bucket List on a Budget review

It was pretty easy to complete everything without much assistance.

Very thorough with a lot of details. Liked the fellow passenger information.

Some local maps during the free time periods showing WC, hotel location and important local sties and resources. Not, Just go down this road and it is the center of town.

The first and last hotels were very satisfactory. The Hotel Melba was perfectly enjoyable and homey.

I am totally satisfied with my experience and so glad I came. Thanks for providing such an excellent outcome on my investment.

Seeing the sites bring the stories and the movies and television programs to life. The cemeteries remind us of the cost and the sacrifice to restore freedom.

I always felt safe and he was very courteous as well. Having drinks available was also a plus.

Very organized, pleasant, informative, personable and really loved what he did. He appreciated his freedom from the sacrifice of all the young Americans who fought and was totally sincere about it.

Really liked this town, its rich history, the fox holes, seeing the town of Foy, our guide was fantastic having lived at the time and the 101 HQ, barracks and the vehicle restoration area were excellent.

Went to the 101st Airborne Museum instead. It was excellent.

Inspiring

Sad

I learned a lot on the walking tour important to the development of the war. The guide was extremely knowledgeable.

A lot of time and effort just to see something that takes about only 30 minutes but glad I saw it anyway. Though there was more to the place.

Very authentic and nicely preserved.

Very nice town and the 360 movie was great.

No words are fitting enough.

Very nice site, bathroom not open was disappointing and inconvenient.

Enjoyed all three.

Such a famous part of the saga.

Details...

Customer service
10.0

Hotel
8.3

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 5, 2018
profil
Mr. John Grimsley
Big Pine Key, Florida

9-day WW2 Bucket List on a Budget review

Would recommend

Beyond expectations

Details...

Customer service
10.0

Hotel
8.7

Sights
9.4

Guide
10.0

Transportation
9.0

Procom overall
8.0

9.2
Excellent
June 5, 2018
profil
Ms. Julie Cox
Mount Holly, North Carolina

9-day WW2 Bucket List on a Budget review

Answered all my questions

Excellent

Wemperhardt was my favorite

Wonderful tour!! Everyday was a new adventure! Safe and secure. Checked everything on my bucket list with Normandy and Bastogne.

Best driver ever

Barry was awesome. User friendly, knowledgeable and fun.

Eric was great at Dachau. Wore us out in Munich. Got a little long winded in the afternoon

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 5, 2018
profil
Mr. Carey Miller
Allentown, Pennsylvania

9-day WW2 Bucket List on a Budget review

The tour checked all my boxes. The people, guides, and Charlie were excellent. So much information. Very impressed with the guides. It was information overload, but I still appreciated it. At times I wish we could have had a little more free time but then I would have had to give something up and I wouldn't have wanted to give anything up,so it's not really a criticism, it's more a quandary within myself. The tour kept us going, it was a brisk schedule. I realize at any time we could have opted out certain things, but I wouldn't have wanted to. I guess I'm saying I really loved the tour in all its aspects.

I don't know how he navigated through those narrow streets in the cities but he was great.

Very good. Personable, caring, open to questions. If I ever go on another tour with you I hope he is the guide.

Excellent!

Details...

Customer service
9.3

Hotel
8.0

Sights
10.0

Guide
7.5

Transportation
10.0

Procom overall
10.0

9.1
Excellent
June 5, 2018
profil
Mr. Robert Braun
Silver Spring, Maryland

11-day Beyond Band of Brothers review

The breakfast at the Hotel Mercure Omaha Beach was just ok. However, the Hotel Golden Tulip Olymp was very good.

It was very well planned. There was no wasted time. The local guides were knowledgeable and open to questions. They went out of their way to make sure our meals met our dietary meals. The trip totally exceeded my expectations.

I am lactose intollerant and wrote this on my form. However, in the restaurant in Munich they did not have a dessert suitable for me.

Charlie was the best tour director ever!

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 5, 2018
profil
Ms. Terry Anderson
Northborough, Massachusetts

11-day Beyond Band of Brothers review

All great hotels. Clean, safe, good food and great access to the town.

I'd do it all over again in a heartbeat.

Excellent tour, full of historical details even the most avid passenger wouldn't know, having local guides and managers gave a new perspective to what you've learned before. Accommodates solo and solo female travelers, which is hugely important. Very, Very highly recommended to anyone and everyone who asks.

Excellent and accommodated those of us with special dietary needs.

A little more air conditioning and access to charging stations. Janis is an excellent driver. I don't know how he made some of the turns he needed to. Great.

Great input without going over the top.

Lots of walking. Loaded with personal stories that brought it all to life.

Incredibly fortunate to have a survivor share his lifelong history.

Life changing.

Life changing.

Beyond outstanding. Knowledgeable, never flustered, completely in control, excellent balance between Charlie and the daily tour guides, never a hitch in plans (that was obvious to the passengers). Nobody better. Can't imagine a tour with anyone else.

Realize he was a last minute substitute. Totally fascinating. Great choice.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.7

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.7
Excellent
June 3, 2018
profil
Mr. Marc Silverman
White Plains, New York

5-day Normandy Invasion review

Good choice

Excellent manager

Details...

Customer service
9.3

Hotel
8.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
9.0

9.3
Excellent
May 29, 2018
profil
Mr. Samuel Atlee
Lancaster, Pennsylvania

5-day Normandy Invasion review

Efficient and friendly.

"My Trip" site very useful and a good idea!

Advance notice of hotel info would have been helpful to give to family members tho not crucial with cell phones.

Clean, adequate, food well prepared.

Very well organized and conceived with excellent guides, adequate hotel and meals. I would strongly recommend you without hesitation.

All quite good!

Peter is a fatso and should lose some weight!

Museum excellent.

French guide excellent.

Superior in every way, had details and stories at every stop. Excellent!

Omaha area surprisingly congested with coastal homes.

Canadian volunteer friendly and very good.

Milan is very nice and enthusiastic but he is not a guide. Did a good job handling the group but low on content on Day 4.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
9.2

Guide
10.0

Transportation
8.0

Procom overall
10.0

8.9
Very Good
May 29, 2018
profil
Ms. Mary Alexander
Denver, Colorado

11-day Beyond Band of Brothers review

Your consultants answered all questions in a timely manner throughout the process.

Procom is excellent in providing information specific to the tour. I loved the periodic emails with interesting information about WWII. I regret that when we booked the tour, I only provided my email when their were four of us scheduled for the tour. My travel mates had to rely on my forwarding these interesting WW2 emails. The info-emails provided interesting build-up and talking points prior to our tour.

We enjoyed each of the hotels and were grateful for the efforts to satisfy our dietary restrictions. Breakfast choices were fabulous at all three hotels.

Unprecedented.

I don't know how it could have been better. All facets of the tour were fabulous and the weather was unbelievable. While you can't guarantee the weather or the luck-of-the-draw for tour mates, I've never spent a more enjoyable 10 days, met such lovely people, or learned so much on a trip in my life. Of course, I would recommend your tour!

Breakfast was fabulous everywhere, as was the food service. The food was delicious and offered entrees specific to the areas visited. I felt horrible that we had food restrictions that were not always easy to solve. While great care was taken to satisfy everyone, I was sad that we were among those who had to be accommodated. Thank you. We ate well and loved every bite.

I'm speechless as to how fabulously John could maneuver our beautiful coach throughout the tour.

Steve is a brilliant guide whose extra photos and stories before and after our site visits added new dimensions to all we were viewing. All of the guides, especially Charlie, made this an unforgettable tour. I would think there are many schools/universities who would offer college credit for the level of learning provided through the guides. Simply astounding!

Exceptional. His energy, enthusiasm and compassion brought D-Day to life and reverence to those who gave the ultimate. He is an artist who paints a stunning on-site portrait of what happened at each of the sites we visited.

What a teacher, gentleman and treasure of this area. I will never forget him. Nothing can replace learning from someone who lived through what happened here. What an honor to meet him!

Our guides Charlie and Rudy and all sights exceeded my highest expectations. The size and structure of the German bunkers made me understand the need for the infantry to take out the troops manning them. Bombing the bunkers did little more than warn the Germans that the Allies were coming. So proud of our soldiers, but shocked at the great cost of lives.

Our guide at the Pegasus Bridge was so professional and knowledgeable as we arrived near the end of their work day. We were never rushed but learned much about the gliders and interesting facts about this bridge and importance to the war effort.

This area was the main focus of the tour for me. As in everything about the tour, it exceeded my expectations. Our guide, Henri Minon, was no less than amazing. I will never forget his stories and the sites of this area. I felt like my father was with me many times on this day. I know he was - I could smell his cigar!

All the museums were exceptional but the video/movie presentations were the highlight of every visit. The talent of the producers in creating these surround visuals and sound cannot be overstated. Simply not to be missed museums!

Beautiful, peaceful place and such an honor to visit this lovely final resting place of Patton and experience the laying of the wreath with veteran members of our tour group. Hearing "Taps" and enjoying our exceptional guide's walk and commentary brought tears, again. I was blessed by the experience and a prayer of gratitude.

Dachau was the only site I had previously visited - in 1999. It had changed so much from what I remembered. Our guide, Robert, was excellent and the atrocities that occurred here were brought to light in appalling photos and explanations. The Beyond Band of Brothers tour did an excellent job of showing us what happened from the beached of Normandy through the Battle of the Bulge and then in Munich and surrounding areas, we learned greater detail of why the Allied troops need stop this. It was alarmingly too late for millions.

Very interesting and incredibly sad that such evil had it's birthplace here. So interesting to hear Hitler's story. I'll never understand how other human beings could be led to be so lacking in compassion and empathy for their fellow man.

This beautiful area looks similar to our mountains in Colorado yet housed greed, evil and such unspeakable disregard for humanity. It's hard to believe that such beauty and hate co-existed in this place. I'm so glad these sites were included on the tour. It brought depth and meaning to the Allied efforts in WWII. Thank you.

If there were ten stars to give, he would get them all from me. He managed our tour with grace, humor and professionalism from start to finish. I was especially impressed with his ability to cautiously explain difficult subjects without entering too deep into the politics. Brilliant manager, teacher and guide. Bravo!

Again, the Bulge tours were at the center of my interest. I cannot thank Charlie, Henri, and the bus driver for enduring the heavy traffic and road construction to show us areas where my father's division (117th Infantry, 30th Division) was during 1944-45. I'll never forget the stories Henri told us and the ubiquitous markers for the headquarters and battle sites. Remarkable that the area citizens have embraced their history and allowed us "late-comers" to view our combined history.

Sobering. Impressive. Omaha Beach was HUGE. I had no idea that the beach was more than a mile wide at low tide. Soldiers were such lambs led to slaughter. I cried again and again, but was truly stunned at the size of this beach where my father landed. No wonder soldiers didn't talk about it. One wouldn't believe it if you didn't see it.

I somehow missed this history lesson. So impressive. A brilliant solution to making the D-Day operation and war supply possible.

German fortifications astounding. Our young Canadian guide was knowledgeable and enthusiastic in leading us through the bunkers and sights. Impressive museum.

Not an easy task to be a guide at Dachau. Such an uncomfortable subject but very well done. The site got very busy with other groups so I missed hearing him in some areas.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 28, 2018
profil
Mr. Donald Catron
Pleasanton, Texas

11-day Beyond Band of Brothers review

Best tour we've ever taken! Recommend for anyone who has interest in WWII. Brought history to life.

would be nice if meals were served in a room large enough to permit conversation. Much too noisy in small rooms.

Great driver in all road conditions. Felt very safe in his bus.

none better in 35 years of travel!!!!

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.3

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 27, 2018
profil
Mr. Michael Welch
Danville, California

11-day Beyond Band of Brothers review

All involved were great, the follow up was phenomenal.

Yes, gave me a good idea of what we were going to do.

All were GREAT. If anything was missing "Charlie" MADE IT HAPPEN!

couldn't be better.

Sincerely the best job and tour I have been on...just great job. "Everything" was thought of and covered... thanks for a great job.

5 star everywhere...something for everyone. I tried mostly local fare!

more TV screens, better air, better Wi-Fi. all very small things, would not make a decision to go or not go based on these 3 items. However everything else was so outrageously great that's all I could come up with.

unbelievable, knowledge, attitude, helpfulness.... can't say enough

Rudy as well as all of the guides were 5 star

The guide with the British was superb!

Henri super!

Jennifer was exceptional

ROBERT WAS EXCEPTIONAL

Attentive, super attitude, humorous, followed up behind all of us...nothing was left at a stop that wasnot returned to the owner on the bus...great followup.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.8
Excellent
May 25, 2018
profil
Ms. Constance Catron
Pleasanton, Texas

11-day Beyond Band of Brothers review

Hotels were all beautiful with BOUNTIFUL breakfasts. Couldn't have found better!

Best tour ever. Completely exceeded expectations. We felt safe, comfortable, well served.

Absolutely outstanding. The tour itinerary and agenda brought 1944 to life. The hotels were superb. The fellow travelers were engaging. I especially liked the first night when we all introduced ourselves and told about our relatives who had been in WWII. That information stimulated further conversations during the tour meal times.

French meals were below average, but the meals in Belgium and Germany were great.

John took us to places with that bus that defied geometry! The bus was comfortable though I would like to have been able to get more air flow to my area.

rudest guide ever on any previous tour or cruise. Charlie could have provided the same information and done a better job

I did have trouble understanding his accent unless I was right in front of him.

Great presentations

Superb!

Henri was magnificent.

So moving to take part in the wreath ceremony. And so proud of Don's career military service.

Robert was the best guide of all! So incredibly knowledgeable and he was able to insert humor and levity in this devastating tour. I could listen to him lecture for DAYS

I did not like the guide at all. He was rude and condescending at our first encounter and very rude when we asked for the agenda so we could determine in advance whether it would be too challenging for us physically. Even when I confronted him re his rudeness, he was unapologetic. I strongly urge that he be dropped from affiliation with band of brothers tour.

Beautiful scenery. thanks for rearranging the agenda so we had good weather while we were up there.

Can't give enough stars to Charlie. He was pro-active in watching for and identifying any problems or issues including checking at mealtimes to make sure everyone was satisfied! Knowledgeable. Humorous. Down to earth. Would like to specify that he be the tour manager for any future tours we go on.

So moving!

Very interesting. Incredible ingenuity to make a harbor where non existed. Astounding that those heavy structures could be washed ashore.

Absolutely the best

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.8

Guide
7.8

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 24, 2018
profil
Mr. Chris Mcvey
Cochranville, Pennsylvania

11-day Beyond Band of Brothers review

I would recommend this tour to any and all

I'm just a picky eater and did not care for much of the food in France. Belgium was okay. Germany was very good

The wifi was non-existent. John is an amazing and safe driver. He drove those narrow roads like a pro! Felt safe the whole time

Charlie did a fantastic job

Details...

Customer service
9.3

Hotel
8.0

Meals
6.0

Sights
8.7

Guide
8.8

Transportation
8.5

Procom overall
9.0

8.3
Very Good
May 24, 2018
profil
Ms. Marialice Mcvey
Bridgeville, Delaware

11-day Beyond Band of Brothers review

Debra was great to work with

Great location, clean, friendly staff, wonderful breakfast and dinners. My favorite was the Golden Tulip in Munich. My room had a King size bed, walk in shower and modern bathroom. Breakfast was wonderful and dinner was delicious.

Excellent

To me it was a tour of a lifetime. My husband passed away last year and he would have loved this tour as he was a WW11 history buff. However, three of my sons and my great nephew were with me and it was memorable. There is nothing I would change. When I think of it now, I feel total joy

all The meals were wonderful with the exception being The Cafe Omaha. I think we were expecting an American grilled cheese and it was made differently so wasn’t well received but itwasn’t Awful. All the other meals were wonderful

John was unbelievable. He drove the bus like it was a VW. I felt very safe while he was behind the wheel.

Charlie was the best. He was friendly but kept everyone on schedule. He was always available to answer questions. He has a great sense of humor and kept us entertained on our long rides. I always looked forward to seeing his smiling face every morning. I miss having him tell us the BOB time. Couldn’t have asked for a better guide!!

Rudy was awesome. Witty, knowledgeable, friendly and very personable

Amazing. To hear stories from someone who lived through the war was a privilege

Rudy was awesome: knowledgeable, engaging, witty and personable.

Remarkable. Very good tour guide And Museum

Somber. Hard to imagine how they survived.

The best war museum of the tour. Loved the C47 simulator

Seeing General Patton’s grave was very special.

It changed my life and made me realize how precious our freedoms are.

Breathtaking views. I couldn’t believe the elevator: it was magnificent. How such beauty and evil existed side by side is beyond comprehension

No enough stars to rate Charlie

Made me realize the scope of the war. There were so many who lost their lives all over the northern arc of the bulge

The full experience: the beach, the defenses and the cemetery. Unforgettable

I wasn’t aware of the Mulberry Harbour until our stop there. Very interesting

Our tour guide was very knowledgeable. The museum helped explained the landing.

As an American, he had a unique story to tell. He’s a student of history and of Germany. We saw sights I wouldn’t have known existed.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 24, 2018
profil
Mr. B.K. Mundy
Monroe, Virginia

11-day Beyond Band of Brothers review

I found the folks at the office to be pleasant and prompt in their responses. They made this very easy.

Procom obviously takes pride in this aspect of the program as the trip page and historical tidbits were informative and insightful.

I enjoyed each hotel and the differences from each. Clearly there is a style of hotel that Procom chooses and it is clear after the fact why that They were all clean and well run. Staffs were helpful and food services enjoyable.

Excellent and thinking about tour # 2

See above. I have already praised the company to other friends and fully plan to avail myself of Procom's services in the future.

In most cases the food was quite good. The lunch at Omaha was not up to par. My exceptions are more based on my food choices than any problem with service.

John was an excellent driver and a very hospitable man in his own right.

Excellent all and thanks to each guide. They were pros and fully engaged with our group.

I think that we were most fortunate to get Charlie for this tour. I realize that he was fine tuning some new guides and that he may have fewer tours in the future, but he is the real deal as far as I am concern. His depth of knowledge is most impressive and his personal touch with the group was outstanding. We were lucky.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 23, 2018
profil
Mr. Jesse Cohen
Highlands Ranch, Colorado

11-day Beyond Band of Brothers review

The shower at Hotel Mercure was not enclosed resulting in water all over the bathroom floor. The manager (owner?) at Hotel Melba was absolutely delightful and very helpful. Golden Tulip Hotel was wonderful.

We did the tour as a family of four - our son and daughter-in-law have had a long-standing interest in WW II history and it was a great bonding experience. Yes, I would definitely recommend this tour to others with a similar interest. My husband and I are at the stage in our lives that when we travel, we want to go with a professional and well-run tour operator so that we don't have to worry about anything, and Procom met all those requirements.

Each of the guides were enthusiastic and very knowledgeable about the areas on which they joined us. One could really feel their passion about the history of the the events that occurred at each area.

Fantastic museum!

As a Jew, this was an extremely emotional tour for me but it was something I needed to see.

Charlie was fantastic.

Details...

Customer service
10.0

Hotel
9.0

Meals
6.0

Sights
9.7

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.2
Excellent
May 23, 2018
profil
Ms. Vicki Thompson
Denver, Colorado

11-day Beyond Band of Brothers review

Very Satisfied

Excellent comprehensive tour of WWII sites and explanations. Highly recommend the tour to anyone interested in the subject.

So appreciated the extra stop to see a plaque honoring my father's division.

Excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 23, 2018
profil
Ms. Margaret Bolinger
Decatur, Indiana

11-day Beyond Band of Brothers review

couldn't ask for a better experience. very informative

hotels were very hot with no screens on the windows which let in bugs. otherwise good

This checked all my boxes and exceeded every expectation. I don't know what could have been done to improve on any of it. Kudos to all!

plenty of food, very convenient and handy

John was amazing. I am so glad he was doing the driving!

each guide was very informative and helpful. I can't imagine a better experience. Honored to have been with them

excellent

excellent

I felt like I hit the jackpot with Charlie! What a great guy

very moving and well done

excellent

Details...

Customer service
10.0

Hotel
8.7

Meals
9.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 23, 2018
profil
Mr. James Jordan
Danville , California

11-day Beyond Band of Brothers review

Quality excellent in all aspects. Far exceeded expectations in all areas. I give a glowing recommendation to all that ask!

WiFi not good, would pay more for more comfortable seats

hard to hear, seemed far less enthusiastic than previous 3 including Charlie

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.9

Guide
9.0

Transportation
9.0

Procom overall
10.0

9.6
Excellent
May 23, 2018
profil
Ms. Kelly Meyer
Soldotna, Alaska

11-day Beyond Band of Brothers review

I asked a lot of questions before making the booking. It was important to have answers prior to spending the money. I got great answers. Only one thing was wrong that I was told.

Loved the updates and information that came in. It was very helpful. We got several of the books, and had already seen most of the movies. The phrases were good, but very simple.

The Mercure was beautiful. The only issue was the maid would leave the window open to our room, which was located on the first floor enabling anyone to enter the room through the window. The Melba was wonderful! Great breakfast, and chocolates on the pillows! The Golden Tulip was the best hotel. It had spacious rooms, large bathrooms, and an incredible breakfast bar!

Great service, and knowledgeable people.

I truly enjoyed all but one day. I would recommend this tour for the sights visited, the information given, and the guides. And if Charlie was the manager, definitely for him.

I thought the meals were wonderful. It was nice to get some local flair with the food and taste some local meals.

The bus was great. Absolutely loved John, our driver!

Steve was interesting, knowledgeable and easy to talk with.

Rudy was great! He was informative, knowledgeable, fun, interesting. I wished he could have stayed for the whole tour!

Henri was interesting to listen to and hear the first hand accounts.

Loved Utah Beach.

Interesting, but not my highest priority. Did not really need the museum guide.

A little disappointed. While Henri was great to listen to, and learn from, we spent a lot of time on the bus, with 5 minutes off the bus. Would have liked to spend more time walking and seeing.

Interesting artifacts. Rude other groups who made it almost impossible to see the films.

Loved the smaller feel. It was nice witnessing the wreath ceremony.

A moving and sobering experience. Everyone should go.

Love Munich. I was expecting a little more from the Third Reich Tour

Incredible.

Can I give more than 5 stars? Charlie was absolutely incredible. He made sure everything ran smoothly. He was always available and visible. Loved Charlie!

Listening to Henri’s stories was great. I felt like this was almost a let down as most of the time was spent on the bus and not walking and seeing.

Visiting the Cemetery and Omaha beach was a moving and sobering experience. One I would not trade.

Very interesting visiting Arromanches.

Definitely enjoyed visiting Juno!

Robert was fun and interesting. He had information we had not heard before.

Details...

Customer service
9.7

Hotel
9.3

Meals
10.0

Sights
8.8

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 23, 2018
profil
Mr. Parker Lee
Richmond, Virginia

11-day Beyond Band of Brothers review

Excellent

Excellent

Excellent

Great tour. Exceeded my expectations.

Very good in most cases.

Driver was outstanding.

Rudy added a lot

Very intersting

Henri was great

Outstanding

Robert was a great guide

Sadly, we did not get to see bunker because of construction.

Outstanding. A very professional tour manager.

Details...

Customer service
10.0

Hotel
9.3

Meals
8.0

Sights
8.5

Guide
9.2

Transportation
9.0

Procom overall
10.0

9.1
Excellent
May 23, 2018
profil
Mr. Clark Meyer
Soldotna, Alaska

11-day Beyond Band of Brothers review

The company is very professional and easy to work with.

Loved all the information that we received prior to leaving. Great communication

I had asked about refrigerators in the rooms, and the availability of freezer space for ice packs. We had to ask the front desk about freezing the ice packs for us, and we were told that all hotels have refrigerator/freezers in the rooms. The last hotel did not, but were willing to take care of what we needed refrigerated and frozen!

All of the hotels were very nice and comfortable. We were on the ground floor of the Hotel Mercure, and the maid kept leaving the window open (this was a concern as anyone could have entered the room when we were not there). The Hotel Melba was wonderful and left Belgium Chocolate on the pillows for us. The Golden Tulip had the best breakfast bar!

Love the tour, the staff, and everything provided.

Great tour! We would recommend the tour for the sights and experiences. The people you meet, the staff, and the food. Best tour I’ve been on!

Most of the meals were incredible. The only meal that we did not enjoy was the meal at Utah Beach in the smaller cafe. It was basically a grilled cheese sandwich with a tiny amount of ham. Love being able to try local fare and going to restaurants that provided good food!

The tour bus was very comfortable. John, our driver was awesome. His driving skills made us very comfortable and relaxed. The only suggestion we have is somehow have a tv also further back in the bus so everyone could enjoy the pictures, movies and other things shown on the screen.

Steve had all the answers to questions asked. He was informative and helpful.

Rudy was a lot of fun, and imparted information professionally and passionately.

Henri had a lot of information, and was interesting to listen to first hand accounts.

Going to Utah was incredible. Rudy gave us so much information, and was an awesome guide!

This was interesting. Enjoyed seeing the bridge and the museum!

Not much time off the bus. Henri was very informative.

Interesting museum. The crowds there made seeing the films difficult. Many interesting items.

Wonderful intimate Cemetery. Loved being a part of the laying of the wreath ceremony.

A very sobering place. So important for everyone to see so hopefully it does not happen again.

Love Munich. I was hoping for more from the Third Reich tour.

Stunning views, and interesting with Steve. He had a wealth of information!

Charlie was wonderful. He was entertaining, professional, informative and caring. He saw to every detail while making everything look seamless. He was always available if a problem arose or we had questions.

A little disappointing as we did not do much walking. Henri was interesting and informative. The best part was seeing the dragons teeth! Would like to see more sights included, or places where we could get out of the bus for more than 5 minutes.

Loved doing this day. It was sobering and incredible.

This was incredible. Very moving, and amazing.

Very interesting.

Robert has an interesting and informative style. I enjoyed the way he imparted information.

Details...

Customer service
10.0

Hotel
8.3

Meals
10.0

Sights
8.8

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 23, 2018
profil
Mr. John Swenson
Cedar Rapids, Iowa

5-day Normandy Invasion review

We got to see all the sights we were interested in visiting. In addition, we received a lot of new information. It would have been nice getting a Group Picture.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 21, 2018
profil
Ms. Beverly Bolinger
New Haven, Indiana

11-day Beyond Band of Brothers review

We traveled 5 hours to Lexington to meet her. She was very professional.

You have done your homework. It was an A+ tour. You showed us near exact situations that our young men and women experienced during WWII. By touring these sites, we better understand the price paid for our freedom. This tour was an experience of a lifetime! Thank you!

We ate better on tour than we do at home!

John was the best. He was safe and maneuvered through difficult driving situations.

I fell 2 times trying to jump 18 inches down onto beach. He should offer the ramp to those who cannot jump down.

The best! Please document his knowledge on film. Don't know how long we will have him!

Excellent presenter, her enthusiasm was contagious.

Henri Mignon was excellent. To hear it 1st hand was the best.

Being included in the wreath ceremony was very moving.

Viewing the camp was the best. Mr Johnson was too long winded and shared too much detail. We left the group to see the camp in the allowed time.

Again left the group due to Mr Johnson.

So appreciated Charlie switching morning and afternoon activities so we could see Eagle's Nest in the sun! Beautiful!

We were lucky to have Charlie. He is the best,as you know.

Please offer "ramp" to access Omaha beach for those who cannot handle the 18 inch jump to the beach.

Details...

Customer service
9.7

Hotel
9.3

Meals
10.0

Sights
9.6

Guide
7.5

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 20, 2018
profil
Mr. William Bolinger
New Haven, Indiana

11-day Beyond Band of Brothers review

Great Tour, AAAAA. It is everything you could ask for and more.

Most of group were older and my wife fell twice on Nomandy Beach because he did not say anything about a ramp down to the beach which would have made it easier for her and not cause her to fall.

Very knowledgable and most interesting guide. To many memorial sites stopped at.

Guest speaker talked to much detail.

THE BEST!!!!!

To windy. Left group to "see" Dachau and not listen to detail explanations of every display case.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.4

Guide
8.5

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 20, 2018
profil
Mr. Randall Harris
Olathe, Kansas

5-day Normandy Invasion review

Very professional and accommodating. I never felt anything but warmth and hospitality. Robert was exceptional and it was truly more than just a job for him. He had a lot of passion about people and ensuring that we had an excellent time.

Details...

Customer service
9.7

Hotel
9.0

Meals
10.0

Sights
8.8

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.5
Excellent
May 18, 2018
profil
Ms. Helene Braun
Silver Spring, Maryland

11-day Beyond Band of Brothers review

I gave 5 stars to Hotel Golden Tulip Olymp because the room was larger than the other hotels.

The tour was sensational. Our days were always full of things to see. Everyone was professional and helpful.

My favorite meal was at the Munich restaurant.

The driver was terrific. I always felt safe.l

Charlie was an incredible guide. He always made sure that everyone's needs were met. He was also very knowledgeable.

He was terrific!

Henri was fantastic!

Charlie was fantastic! I don't have the words to do justice to him. He was always concerned that everyone's needs were met.

Both of these men were great. They were so knowledgeable.

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 17, 2018
profil
Ms. Claire Kilgore
Magnolia, Texas

5-day Normandy Invasion review

You walk away from this tour proud to be an American! I believe every American should go over to Normandy to see what we American's did for France and the world! Procom put together a tour that my 13 year old granddaughter just loved. After seeing all of the movies, beaches and pictures it all came together in the end. You could picture it your mind. Anyone loving World War II should go on this tour!!

The last night at the hotel has way too much food. Felt bad about leaving so much on my plate! Great food and very diversified.

Very comfortable, had internet on the bus most of the time. Always on time, no wrecks and very capable of driving on small roads!

He took care of us like family.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 15, 2018
profil
Ms. Michele Plotino
Wilmington , North Carolina

5-day Normandy Invasion review

Make clear the main terminal is where the correct elevator is.

Excellent information and organizational planning.

Robert cares about all details and looked out for everyone. He is personable and friendly.

Details...

Customer service
10.0

Hotel
8.0

Meals
7.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
May 13, 2018
profil
Ms. Kathy Singleton
Dallas, Georgia

5-day Normandy Invasion review

It would be nice if there was a little more time to wander by ourselves.

The tour was really good. My only issue would be with food and maybe a little free time. I would definitely recommend to friends and have already done so. The information we received was incredible. However, since this is called Beyond Band of Brothers I would think there would be a little more emphasis on that aspect.

The driver was incredible and the coach was very comfortable.

Details...

Customer service
8.7

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
9.0

9.4
Excellent
May 13, 2018
profil
Mr. Kevin Mcginty
Wilmington , North Carolina

5-day Normandy Invasion review

The amount of detail presented to us by our tour guide in Normandy (Christophe) was incredible. The tour was very well run, very organized and covered pretty much everything I wanted to see in Normandy. All of the needs of the tour participants were met, usually proactively. Our tour manager Robert was superb.

Meals were all very good, but I didn’t realize that there wasn’t really any choices about the food selection

Bus was comfortable, and the driver was very good and seemed very familiar with the areas we were visiting.

Robert was outstanding. He was knowledgeable, very clear about his plans and what he needed from tour participants, very organized, and he was extremely friendly.

Details...

Customer service
8.0

Hotel
9.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.2
Excellent
May 12, 2018
profil
Ms. Susan Quatela
Palm Coast, Florida

5-day Normandy Invasion review

I only wish it had been closer to the center of town. Although there wasn't any time to explore it!

It included every major venue of the Normandy invasion.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
May 11, 2018
profil
Mr. Philip Dreyer
Universal City, Texas

5-day Normandy Invasion review

Nice rooms, great location, hotel staff great.

I would give it a ten

Yes, I would recommend Procom to all my friends wanting to visit the sites of D-Day. Very impressed

Great

Bus driver was a professional. He was able to drive the bus in places I did not think the bus would fit.

Outstanding

Outstanding

Robert was outstanding, knowledgeable, and answered all questions that the group asked of him.

Very peaceful and solemn at the cemetery, and the beach was outstanding. Just liked my dad told me years after he was there on D-Day

Showed how the forces overcame the problem of supply and conquered that problem

Great

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 11, 2018
profil
Mr. James Duane
Quincy, Massachusetts

5-day Normandy Invasion review

none better

great room great food could not have been better

could not have been better

Best money I have ever spent and I will tell everyone I know.

Nothing could have been better, best meals I have ever had.

I do not know how he drove on some of those streets.they were so narrow.

great

all you could ask for

the best could not have been better,he looked after me because I some times I am not so good on my feet he made sure to help.

very moving

every thing on the whole tour nothing could have been better not just this sight but all of them.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 10, 2018
profil
Ms. Jan Baird
Whittier, California

8-day Battle of the Bulge review

I would have liked knowing how much physical activity we were going to have and what kind of clothes to bring. I was prepared but others were not.

Robert went out of his way to make sure everything was perfect and I loved the trip. It was a trip of a lifetime. I would recommend it to any WWII buff.

The food was fantastic!

The coach and the driver were wonderful!

Did not attend - too tired! Gave it a five because everyone who went, loved it and I couldn't get out without grading it!

The best!

Details...

Customer service
7.3

Hotel
8.0

Meals
10.0

Sights
9.4

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 29, 2017
profil
Mr. John Ostaseski
Mount Plymouth, Florida

12(+1) day Pearl Harbor to the Marianas review

Debra Watkins has done a fantastic job in assisting us with the trip booking and information.

Breakfasts were good. Lunches were good - local restaurants that we used had good food. Dinners were not great. The buffets were 90% fish/seafood. When completing our eating requirements before the tour, I mentioned that I did not eat fish/seafood. Therefore, there wasn't much of a selection for me. There should have been other options available.

Don was very knowledgeable about Saipan and Tinian. However, when on a tour, we do not need political interjections. Just stick to the facts.

We were unable to get off the bus to visit cemetery.

Details...

Customer service
10.0

Hotel
7.3

Meals
6.0

Sights
9.8

Guide
9.6

Transportation
9.0

Procom overall
10.0

8.8
Very Good
December 28, 2017
profil
Ms. Deborah Joyce
San Diego, California

8-day Battle of the Bulge review

Well organized and covers a lot of areas.

Mostly good meals, but very heavy and rich!

The ceremony Robert arranged for the vets in the group was very touching and appreciated.

Did not attend.

Guide went into too much info that wasn't interesting to us. Just stick to the castle rooms and not a lengthy lineage history of monarchs !

Less Battle of Bulge and Bastogne info which we had already heard and go into details about Luxembourg right away.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
8.4

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
December 26, 2017
profil
Mr. Hugh Rawlings
Neutral Bay, Sydney NSW,

12-day Pacific+Okinawa review

I enjoyed the Okinawa segment but I would find it hard to recommend as the WW2 sights are now mostly residential. Museums excellent.

No problems here.

Camille did an excellent job made easy because there were only 4 of us.

Most of the WW2 sights are now residential so not a lot to be seen.

Excellent and detailed Knowledge but delivery style too fast for us. I kinda felt he was addressing a group of recruits on boot camp. But we enjoyed his company nonetheless.

Details...

Customer service
10.0

Hotel
5.7

Meals
10.0

Sights
8.3

Guide
9.0

Transportation
10.0

Procom overall
10.0

9
Excellent
December 25, 2017
profil
Mr. Russell Eric Moore
El Cerrito, California

16(+1)-day Pearl Harbor to Okinawa review

The process was easy.

The information was pretty good. The itinerary before the trip was different from what we were given during the trip however. Although minor, it was a little confusing for plans for your free time.

Ohana advertised workout facilities and pool but what they had was limited. Hilton Guam and Fiesta Resort were great. Double Tree was pretty good although hotel restaurant was limited.

Was overall very happy with tour.

I would recommend the first 2 legs of the tour: Hawaii, Guam/Saipan and Tinian because you learn a lot and see some great sites. I would not recommend the Okinawa tour-there isn't really enough to see and the quality of the local guides were overall not great.

Meals were ok. Never a huge fan of hotel buffets but the restaurants we went to were mostly great.

Would have liked to see Camille step in with the guide Chris to talk to him about his pacing/talking too much, etc. I know she asked him to talk a little slower and that helped a little. The tour overall felt like it was well organized under Camille and I was never confused about where I needed to be or when. Here and there it would have been nice for Camille to say what was coming next each day-we had our itineraries but not everyone carried them and during the day it would be nice to know what is happening next more often. That might just be me though.

Camille was great and the tour went very smoothly overall.

Must See.

A great hike and views. Although not WW2 focused I enjoyed this. This list doesn't include Fort deRussy which I thought was a really good stop.

Another must see with the signing ceremony deck and the exhibits downstairs.

Great collection, well laid out. One of my favorite stops of tour.

This was fun although only minimally WW2 themed.

The history, bunkers, caves, and museums of Guam were great. Guam was a good mix of different kinds of sights and most were very good. Some fo the natural beauty of Saipan that wasn't Ww2 related was fun too.

Saipan had several great sites and the Sherman Tanks off the beach was another highlight of the trip. The plane ride to Tinian and the exploration of the runways and other items associated with the Atomic Bombing of Japan were good sights.

Ok. Good knowledge. Bad sense of timing. Couldn't read the tour group very well.

Best guide by far. Great knowledge. Great personality. Fun.

The Museums of Okinawa were great but the battle sites were not. There isn't much left and so not much to see. Everything is so overgrown and developed that it is hard to appreciate.

Fine.

Good guide

Fine

Driving through the cemetery made this almost a waste of time.

Terrible Guide. Talked too fast, way too much and in detail that no one was really interested in. Didn't let us walk around and explore much and didn't manage time well. When we got to things we liked-like a museum, we were out of time because he had talked so much before. Also seemed to lie and exaggerate. He did have a lot of knowledge though.

Mark was better than Chris and I wish he could have been our guide for the whole Okinawa trip. Good knowledge. Good pacing.

Details...

Customer service
9.3

Hotel
8.2

Meals
7.0

Sights
8.1

Guide
7.4

Transportation
8.0

Procom overall
9.0

8.1
Very Good
December 24, 2017
profil
Dr. Benjamin Kulper
Warren, Ohio

8-day Battle of the Bulge review

only one night in Frankfurt so cannot really comment; however Hotel Melba was terrific and very conveniently located to main square

Loved it ! already planning on another!

felt extremely safe with Janos

What a beautiful city! Could do a trip just to there

doing this in winter gave an excellent feel for the terrain; very happy sites of action for 99TH ID included ( I was Command Surgeon for 99TH RSC in my last USAR assignment)

terrific dioramas

an honor to pay my respects to GEN Patton

wonderful presentation

wonderful beer!

excellent! a very hard working young man- made sure there were no problems and kept everything in order; very personable organized and knowledgeable on the aspects of the tour

remembering my predecessors of the 99th ID

amazing restoration

unbelievable amount of artifacts

incredible amount of vehicles and the disaplys showing the service support needed were terrific

wish we in the US remembered as well as the Belgians do

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 23, 2017
profil
Ms. Renee Rimmer
Dandrige, Tennessee

8-day Battle of the Bulge review

It was easy learned a lot met a lot of nice people and good food.

To much food

Did not go.

He wasa great and verywell helpful

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
8.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
December 22, 2017
profil
Ms. Gail Placilla
Mount Plymouth, Florida

12(+1) day Pearl Harbor to the Marianas review

Debra was extremely helpful, knowlegeable and professional.

Procom's organization of the tour including our guide was very good. A tour of World War II monuments and relics is very difficult because of the time that has passed. Camille was extremely knowledgeable and always available to resolve any issues. Our overall impression of the tour was good. We would recommend it to anyone interested in the Pacific Theatre of World War II.

I understand the geographical location warrants Asian food. However, options for dinners should have been made or us made aware prior to the tour that most Asian cuisine would be offered and very limited options for westerners. We had specified on the meal question that we did not eat seafood. 90% of all dinners were seafood options leaving a very limited selection for us. Breakfasts and lunches were good, though.

Camille was extremely knowledgeable about the factual information of World War II on the entire tour. She was very accommodating to all needs of any member of the tour. Camille is extremely professional and organized. She is a very important asset to Procom and we would tour with her at any time or place.

The local guide was very knowledgeable about the subject matter and the WW II location. However, he did interject many political opinions. We did not come on a tour to hear other's political opinions on controversial matters.

We were unable to stop to visit gravesites of known persons.

Details...

Customer service
10.0

Hotel
7.3

Meals
4.0

Sights
8.1

Guide
9.6

Transportation
9.0

Procom overall
10.0

8.3
Very Good
December 22, 2017
profil
Ms. Laura Ann Hunter
Tampa, Florida

5-day Pearl Harbor on a Budget review

Enjoyed the tour.

Felt like we saw everything we wanted to see.

Wish we could have kept the same driver.....

She was caring, informative, professional, and felt she did a great job!!!

Just loved her as she was a great tour manager!

Details...

Customer service
8.3

Hotel
5.0

Sights
9.7

Guide
9.3

Transportation
10.0

Procom overall
10.0

8.7
Very Good
December 14, 2017
profil
Ms. Emily Salvette
Ann Arbor, Michigan

11-day Beyond Band of Brothers review

Well organized and reasonably priced. The relaxing travel days were welcome respites in a busy schedule. Enjoyed the size of the group--learned a lot from talking to the other travelers.

It was really special to have Henri as a guide since he lived through the battle. A treasure!

Details...

Customer service
9.3

Hotel
6.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.8
Very Good
November 20, 2017
profil
Ms. Aimee Waltz
Sterling, Virginia

11-day Beyond Band of Brothers review

Was especially impressed by the daily emails with WWII snippets of information

I was very satisfied with all the hotels we stayed at, the service and meals they provided.

Loved the tour, have recommended it already! Here's why I loved it...once I got to the tour bus at CDG Airport, I didn't have to worry about anything (transportation, accommodations, food, museum fees, arranging for a guide).

We lacked for nothing

All very wonderful guides, giving us perspective and fact. Very enlightening

Excellent, very engaging

Very personable and enthusiastic

would have liked just a little more time here

Outstanding and Engaging. Robert worked very hard, we all were very impressed with his knowledge and work ethic. He's a very poised young man and a real asset to your tour firm.

This just wasn't my "thing"...a lot of off and on the bus, but gave me a real appreciation for the scope of the conflict

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 27, 2017
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Mr. Alton Honeycutt
Kingwood, Texas

11-day Beyond Band of Brothers review

Greatly appreciated the pre-tour recommended reading list.

H4 Hotel München Messe-Rooms and breakfast were excellent. Dinner was limited and average quality.

Tour was great. All we had to do was follow a few instructions because almost everything was handled for us.

Meals were excellent except for dinners at H4 Hotel Munchen Messe. We expected better for this tour.

Our driver, Peter, was excellent. He expertly handled a large bus on narrow roads and small car parks.

One of my tour highlights was Charles in Normandy discussing the actions on his family's farm.

Very knowledgeable.

Henri added greatly to my understanding. Although I had previously read books on the battles, the knowledge shared by Henri put the events in context. With local knowledge, Henri, was able to overcome some obstacles that would have hindered someone trying to tour the battleground on their own.

Greatly appreciated local, Charles, providing first-hand knowledge of events that don't appear in the history books.

The museum guide was wonderful.

With local knowledge, Henri, provided explanation and context which provided an understanding of a chaotic battleground.

Very well presented.

Greatly appreciated the tour's ceremony and presentations to our tour's veterans.

Did not participate. I know what happened and would not have been able to unsee the sight of man's inhumanity.

Impressed with local guide's knowledge of events leading to rise of Hitler.

Procom's planning enabled our group to easily enjoy a very crowded site.

Excellent dealing with wide range of participates' personalities.

Excellent because of local guide Henri.

A reminder of the sacrifices of so many men.

Makes one think of the lessons learned from earlier failure and the planning and logistics needed to succeed.

The volunteer Canadian guide was great and the Canadian museum was the best on reminding us of the reasons for the war.

We appreciated local's point of view.

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
9.7

Guide
9.3

Transportation
10.0

Procom overall
9.0

9.2
Excellent
October 24, 2017
profil
Mr. Bernie Grant
Wichita, Kansas

11-day Beyond Band of Brothers review

All of the Hotels were excellent.

Details...

Customer service
10.0

Hotel
10.0

Sights
9.6

9.9
Excellent
October 23, 2017
profil
Ms. Janet Mountjoy
Burke, Virginia

5-day Normandy Invasion review

The travel consultant was always very professional, friendly and pointed us in the right direction depending on what we needed.

We were very confident when we left for our trip because Procom had answered any questions we had.

The hotel was excellent, and the staff was always very friendly.

I was very impressed with the tour. All of the other people who were on the tour were very nice and a lot of fun. We were happy to find we had a lot in common with many of them and hope to keep in touch with them. I felt like the tour showed us a large area of sights that we may not have been able to see on our own. I would recommend the tour for that reason.

The meals were all excellent.

The bus driver was a great driver and very professional.

He was very informative, and gave us a feeling of the local villages.

He was very professional and made us laugh.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 22, 2017
profil
Mr. Gary Mountjoy
Burke, Virginia

5-day Normandy Invasion review

My general impression was very very good. And I would recommend your tour to other folks. In fact, I have a sister who is interested. I forwarded her your information so she may one day take one of your tours.

Details...

Customer service
9.3

Hotel
7.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 22, 2017
profil
Mr. Tom Duquette
Cross Plains, Texas

9-day American Civil War Tour - A Nation Tested review

This review is for the Civil War Tour, on day 1 in D.C. we were dropped at the Smithsonian American History Museum. Not being familiar with this museum it would have been helpful to have been given guidance to start at the top where there are actual exhibits relevant to the Civil War as well as American Military and the Presidents. Not knowing this many of squandered our time on lower floors viewing unrelated exhibits.

The Hyatt in Richmond offered the best dining experience.

This tour satisfied my interest in putting feet on the ground at many of these iconic battle fields and learning more about them. Like anything there's room for improvement but considering this one of your newest tours no doubt it will get better. Overall Procom offers a good value for your money and that's why I'd recommend taking a trip with you folks. I will be back for another.

Nothing special. The best dinner was at the Hyatt in Richmond. The box lunches from 'Porkbellies" (not sure if that's right name) were pretty tiresome after the first or second one. I spent many years in the military and can eat very fast, for some of our elderly passengers eating quickly on the bus was a challenge.

The driver was terrific, skilled wheelman and good personality and sense of humor. I missed the Mercedes coaches you use in Europe. Having the second door in the rear of the bus really helps speed up passengers getting on/off the coach, especially with a number of elderly passengers often with decreased mobility.

Overall Debra did OK, I understand this was her fist solo tour and juggling all of the various situations is not an easy task and she succeeded. The airline changed my departure flight to a very early time and she personally made sure I got to the airport on time which I very much appreciated. My only real complaint was the diversion on the way to Appomatox to Highbridge which I previously mentioned. Don't feel it was appropriate to hijack the tour to satisfy 2 people. If they really wanted to go there she possibly could have helped them secure alternate transportation and let them break off on their own instead of inconveniencing the rest of us. I've no doubt she'll get better with more experience. My only comparison is with the guide I had for your 11-day Band of Brothers European tour, she was "5-star" so maybe I was just spoiled.

See previous comment, minimal relevance to the tour subject matter.

You can't go wrong seeing the Lincoln Memorial, always inspiring.

While historically significant not a lot to see there.

A great experience, no amount of reading or map study will give you the same understanding of what the soldiers there faced. The guide was superb at explaining the difficulties the terrain there faced the leaders in making decisions on moving their troops effectively.

Again while significant not a lot to see there.

Quite interesting, being in the second group for the last day of the tour felt a bit rushed. Never had much time to visit downtown Gettysburg when anything was actually open for business.

Did not participate.

Absolutely wonderful, sadly did not get much time to see it. It's been many years since my last visit to Gettysburg and the newly renovated Cyclorama display and the new museum and gift shop are superb.

Very moving

Quite good for an abridged tour given the time allowed. Have had the opportunity on active duty to tour the battlefield with a historian from the Army War College and naturally this gave more insight.

Once more historically significant but not a lot to see there.

Very interesting and the Park Service Guide was excellent.

Wonderful, the restoration of the old Executive Mansion is amazing. The adjacent museum is excellent and has so many historically significant artifacts it's well worth seeing. The many other related curiosities are also fascinating.

Sadly we made a detour off the itinerary to accommodate the wishes of two guests to see some obscure battle site on the way where they had ancestors fight. This side trip took far longer than our guide anticipated and we literally had to rush through Appomatox. Would probably have enjoyed it more if I had time to see it. Not pleased the whole group was Shanghaied for the convenience of just two people.

Not so much Civil War related

It's unfortunate that Arlington House is a mess due to a major restoration project but understandable. As far as the cemetery itself it's an incredible place and every time I visit it's always moving. I look forward to taking up permanent residence some day.

He's OK, knows the cemetery well. A bit overly obsessed with 'bas relief' sculptures.

Did fine job explaining the events that took place there.

See prior comments on Antietam. Joe really made it clear how hard it would be as a troop commander trying to maneuver your forces on that difficult terrain and how it would hamper your decision making because you would so often be blind to enemy movements.

She did alright, not a ton to see at this site.

A good general overview of the key events that took place at this site.

Excellent, great explanation of what occurred and told his story with a sense of drama that was compelling.

He knows the cemetery well and was able to show us things that I'd never seen there before.

Details...

Customer service
10.0

Hotel
8.0

Meals
6.0

Sights
7.7

Guide
8.1

Transportation
9.0

Procom overall
8.5

8.2
Very Good
October 22, 2017
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Ms. Kristine Wilhelmi
Burlington , Wisconsin

9-day American Civil War Tour - A Nation Tested review

Great help

Tour was fantastic. Can't wait for the next Civil War tour.

Too many breakfasts of scrambled eggs

He was a great driver

Debra was great

Too hot for so much walking

Great

Guide was not the greatest

Debra really put in extra effort to make sure I could visit mt husband' niche

Very good

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
8.9

Transportation
10.0

Procom overall
9.5

9.4
Excellent
October 21, 2017
profil
Mr. Mark Saunders
Tallahassee, Florida

11-day Italian Campaign review

very 5 star

all viner nice no need to change any

take care of me arrial to home trip, food, bus i just show up, perfect for lazy americans.thank yiou hope to see you again!

too much good food~!

all very good

marlene was not the level of the others, she spent lots of time looking at maps and posters of what we were going to see, should have just seen more in my opinion. the others were stellar !

camille is a superstar, keep her , promote her , bonus her!

Details...

Customer service
9.3

Hotel
8.7

Meals
10.0

Sights
8.8

Guide
8.6

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 21, 2017
profil
Mr. William S. Rafaill
Albion, Michigan

9-day American Civil War Tour - A Nation Tested review

An overall map to make it easy to follow the route while on the tour. This would help put into perspective where one battlefield is related to another. During the trip, I would review a book by Jeff Shaara that covered 10 Civil War battlefields to help me prepare for the next day's adventure. However his maps were of each battlefield, outlining the strategies and tactics. Given that I did not want to carry a book with me on the bus, I did not have this book with me. It would be nice to have a map, even if it was simply a road map, to see where we were, where we were going. It was also a little confusing on some days when we covered more than one battlefield on the same day, in the same area, but the battles were fought in different years.

I love the fact that even with expansion they still have a small company feel. I always am treated as a friend when I call the office, not just a customer. I am never pressured with "What tour can I book for you today?"

This as our second BBOB tour, we have already booked a third. We love this company, look forward to a fourth, a fifth, and more tours!

While I understand the convenience of box lunches they are difficult to eat in a bus when there is no tray. Would have been nice to have choices of meat. If box lunches are planned, why not poll the group the day before then send in the order for X number of ham, Y number of turkey? The best box lunch was when we were able to eat the lunch while stopped at a combined rest stop & picnic area. The worst was the day (I believe this was the last box lunch?) we had to eat the lunches in a very short time on the bus. The "served" restaurants were great. The time for lunch and the underground rr tour at the Dobbins House should have been coordinated better. I am sure I was not the only one that realized the tour was about to start when I was just finishing my lunch. The BBQ place and the "biker bar", both of which were substitutes for the normal stops, were bad and should not be used again.

No tray. No netting or pocket to place materials you needed to access regularly.

So much enthusiasm! The only fault was the few times she seemed to have conversations with those in the front and did not include those of us in the rear.

BUT… instead of letting us "run loose" on that first day, why were we not directed to the 3rd floor with the exhibit on the Civil War? My wife and I stayed 3 days after the tour, returned to this museum, found that 3rd floor information here to be quite valuable. Would have been nice to have seen this first.

Well due to the heat it was not as pleasant as it could have been.

Would have been nice to have more time to walk around after an orientation by the tour guide to appreciate the history here.

I give this 5 stars BUT: It was very difficult to get the "lay of the land", how the battle here unfolded. Too much on and off the bus with short "looking and seeing". Granted this is a rather large battlefield necessitating bussing to different points. This is why I think the overall tour should be extended by 3 days to allow an extra day in some locations. Needed and wanted more time here. An extra day in Antietam would, I think, eliminate the hop on/off tour of the battlefield. It would also allow more walking of the battlefield with and without the tour guide, allow time to review signage, etc.

A nice balance of walking from point to point with the guide.

Very interesting. Gave a fascinating perspective on the impact of war on the local population.

Why was the tour cut short, the tour guide seemed to admit this. Regardless, other than "ghost stories" not much of a ghostly tour. Is there a ghost tour that includes the cemetery??

Been here before, loved it again.

Been here before, loved it again. Learned a few things that I did not already know.

While I would have loved more time (see comments for Antietam), since I had been here before I focused on what the tour guide was telling us instead of trying to figure things out. On my previous trip I had spent parts of two days touring the battlefield, thus I already had a good sense of the flow of the 3-day battle. The information learned on this trip added to what I already understood. Having said that, extending the overall tour by 3 days (again see Antietam comments) would allow for more time on the battlefield. Why not have time in Devil's Den, for example?

Fascinating. Well done, nice walking tour. Excellent pace.

Would have liked more time here. Felt a little rushed.

Since I had been here before, granted 30+ years ago, I opted to not do the movie but instead walk the grounds on more own. Really helped me get a sense of how things unfolded here.

Other than Arlington National Cemetery, Ford's Theatre, the Petersen House, each of which has Civil War history, what else did was see that was Civil War related? The next two survey items refer to these. Now we did see some interesting sites, learned some things I did not know, but what was covered, what am I forgetting, that was Civil War related???

Now I never had given any thought about why the headstones here are so varied as compared to American military cemeteries oversees. I now have some sense of that, wish to study more on this subject. And will probably buy Jim Carr's book that he made sure we knew he had written and is soon to be published. A lovely and solemn time on America's hallowed ground covering all aspects of the history of this site.

Very knowledgeable but at times a bit conceited

Very knowledgeable, personable

Excellent! Very knowledgeable, personable

He was a little better here, perhaps than the first day. Perhaps because it was cooler?

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
8.9

Guide
8.4

Transportation
9.0

Procom overall
10.0

9
Excellent
October 21, 2017
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Ms. Barbara Rafaill
Albion, Michigan

9-day American Civil War Tour - A Nation Tested review

A map of how we got from one location to another would have been very helpful. The bus driver knew where he was going, but the passengers find it useful to follow the roads. It would allow the passengers to be able to plan future trips to the locations of interest and also, when tour guides talk about where brigades, etc. were on the ground during the battles, they often used current roads to guide you. Without passengers having a map during our travels, we were unfamiliar with the roads in the areas. I would also have appreciated knowing how much bus riding and looking out of windows we were going to do vs actually getting out and walking around. I DO NOT like trying to see things from a bus window and sitting on a bus or standing listening to a guide for hours. I would much rather walk the grounds, read the signs, as well as listen to the tour guide. Some days there was too much bus riding and standing after we got off the bus.

Would love it if they could help with bags a bit more, but it was okay. The company is really quite helpful and is there when you need them.

Food was okay, not spectacular, but good. Too many box lunches and PLEASE, let's not eat on a moving bus. Some of us get car sick even without trying to juggle boxes with no tray tables. Best box lunch situation was the picnic stop. HAVE CHOICES for box lunches! Let people choose from turkey or ham, not just give them something. (I heard you have had bad luck with this, but we have been on a tour where we chose ahead several times in advance of stops and there was no trouble. You get what you pick based on description---how simple is that?) Worst thing was the biker bar---took 2 hours! Another bad situation was the barbecue dinner. The waitress never got around for drink orders and they knew we were coming with tickets for wine and beer. A bit too many buffets for my liking. Really enjoyed the dinner at Ebbett's Grill as it was plated service.

Bus had no trays and no place to put magazines, maps, etc. Watching movies was difficult if you were not near a screen, but the worst situation was you could not turn off the sound if you decided you did not want to watch. There should be individual sound controls.

Debra was enthusiastic and knowledgeable, but I think, at times, needed to be more mature. At times she seemed to "play favorites" with the people in the front of the bus and the rest of us wondered what the "fun and laughter" was about up there. This sometimes happened at meals also. I think Debra could have relayed even more information during bus rides, but maybe this will come as this tour gets repeated. Her going over the reasons for the war, etc. was really good and maybe more of this information can be shared throughout to prepare us for each day and so forth. Debra dealt with problems well and never seemed to lose her "cool." I realize her job is a tough one.

We did not get enough introduction to this museum. We were new arrivals and I think did not know what to expect. More introduction to this afternoon and a handout about the museum before we got there with tour guide suggestions as to what to see/do when we got there would have really helped. After the BOB tour was over, my husband and I went back to this museum on our own and were awed by how much it had to offer. I was not prepared to work my way through this museum when we had just arrived and there was really no introduction to it.

This went fairly well and was informative. I never warmed up to the the tour guide although he did know his information.

This was an awesome place, but we were not given enough time here to explore. We needed to walk around more with the tour guide vs stand and listen to him.

This was probably the worst day because all we did was get on and off the bus and stand and listen to the tour guide. No time to explore the area or read the signs. Pointing things out from a moving bus is useless unless you are sitting in the front seat and can see out both sides and also see the tour guide point to things.

This stop was a bit better than Antietam mostly because I started walking away from the tour guide to see the signs and explore the battlefield areas. There was less standing and listening here than at Antietam, but still not the best situation. I would have liked to have toured the 2nd Bull Run, too.

This was a terrific stop. The tour was great. I learned a great deal about Gettysburg as a town in the 1860s as well as learned more about the battle as the story of this house and its inhabitants granted me a different perspective on those 3 days.

This was a great optional tour. I learned a lot about Gettysburg as a town affected by the war through the stories that were told by the guide. The ghost stories were okay, but the historical information about the buildings and the college, etc. were wonderful.

Super and so glad we had time to return later.

This was also a great part of the trip although, again, there was a lot of standing and listening and then not enough time to explore the area.

I had been at this battlefield within the past 4 years so was familiar with it already, otherwise I might have felt we needed more time here. The on and off the bus thing was not too bad and there was a bit more time to explore, but could have used more.

Too much here to piece together. Tour guide a bit "over the top" on his feelings that the area was being consumed by strip malls. I get it, but maybe he should "rein it in" a bit. Stopping in the woods was good and if we got to wander a bit we learned more. Ellwood Farm was a great stop. Again, as so many other times, it would be better to have time to wander around and read the signs as well as hear the tour guide's comments.

I liked this stop as we were able to get out and walk the area some. Usually you could walk away from the tour guide, but still hear him and thus, able to learn more. The recreated trenches and the crater stop were the best.

This was good. I enjoyed the tour through the Confederate president's house. Museum was interesting also.

Our time here got condensed because we made a stop at Highbridge which was not included on the itinerary. I LOVED the stop at Highbridge, but because we were not given time guidelines, people took too long. I think the entire group should have voted on the extra stop and the entire day rearranged appropriately so that Appomattox was not short-changed. Appomattox could have been a much better experience, but the timing messed it up. Again, we needed time to explore on our own. We should not have had to choose whether to stay with the tour guide or wander on our own.

Not a highlight for me as we had done a lot of this on the first day. It did not seem to fit in very well with everything else. Seemed like filler prior to Arlington. Not sure what parts of this had to do with the Civil War.

I enjoyed this. I liked what our tour guide told us and appreciated the time at the Tomb of the Unknown Soldier and the changing of the guard. I did not like the tour guide on the "special" bus as he talked was though he had to entertain small children. He should have been told this was a history group and change his tone. His information was fine, just that he delivered it as though he was on stage. Although we made a special stop for someone whose husband's ashes were interred, we got to see more of the cemetery this way and learned more about it. Probably not a good idea to do this and take everyone else along in the future as it can mess up the tour timing as it did on the Appomattox day.

Knew his stuff, but a bit conceited and I wondered if he was happy about being with us

I enjoyed his enthusiasm and knowledge. He tried to cover too much information, but I am not sure we can fault him for that. Perhaps he was asked to cover too much?

Too much detail, too much talking and standing. I just did not enjoy this stop.

She was knowledgeable and did a good job.

Good job, informative, answered questions well. I loved how he continued to repeat things so you could better understand the progression of the battles and why things happened the way they did.

He did a good job and really made you understand the problems that were unique to Petersburg. He made the history interesting.

He did okay on this day, but nothing spectacular.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
8.2

Guide
8.0

Transportation
8.0

Procom overall
8.0

8.5
Very Good
October 21, 2017
profil
Mr. Billy Williams
Science Hill, Kentucky

11-day Italian Campaign review

They are outstanding, I was very satisfied.

Up front with all information I requested.

Bed was way too hard at Plaza Hotel, other then that they were very good.

Procom really try to give you the very tour for the money. First class all the way!

It was good, I think thirty two was too large a group. You get to see a lot of Italy, not as much WWII sights as I would have liked, but over all a great tour.

All the guides were good but Roberto and Max although very knowledgeable of their subjects, they went too deep in explaining them to us taking up too much time.

She was delightful, kept us informed and entertained ever day on the tour.

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
9.3

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 20, 2017
profil
Ms. Ruth Benson
Riverview, Florida

9-day American Civil War Tour - A Nation Tested review

Excellent service

I didn't know what to expect prior to the tour. It was a pleasant experience and yes, I would recommend it to someone. Looking forward to information on the new tours coming in 2018/2019 involving the civil war.

A bit more variety at breakfast and lunch would have been nice. Not more selection, just a bit of a change daily.

James was pleasant, entertaining and very helpful. A skillful driver.

Debra was great. She was on top of everyone's needs and anticipated everything ahead of time. Couldn't ask for better. Very pleasant and interesting.

Tour guide could have paced the walking to the age of the group

Details...

Customer service
10.0

Hotel
9.3

Meals
8.0

Sights
9.9

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 20, 2017
profil
Mr. John Carney
Bernalillo, New Mexico

11-day Italian Campaign review

Superb, as always. 100% professional. Procom takes care of their people. I know I'm in good hands with you.

This was a great improvement over past tours. It offered fixed menus and some buffet choices. Much quicker than ordering off a menu or giving a choice. The restaurants were all ready for us and the service was quick and efficient.The food at A. Roma was truly exceptional.

Fantastic!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Details...

Customer service
10.0

Hotel
6.0

Meals
9.0

Sights
7.7

Guide
7.5

Transportation
10.0

Procom overall
10.0

8.8
Very Good
October 20, 2017
profil
Mr. Raymond Ferrer
Northville, Michigan

9-day American Civil War Tour - A Nation Tested review

Provide information on Churches, locations nearest to our hotels, and their hours for services on Sundays that can fit into the itinery/schedule.

Good accommodations overall.

I certainly would recommend the tour to others interested in the Civil War period.

Good overall with only one or two exceptions.

James was an awesome driver. Very diligent and courteous.

Excellent!

Would have been nice to know where the Civil War exhibition was from the get go. As it turned out, I stumbled into it after having spent time in other exhibits.

A heads up on the amount of walking involved ...

Details...

Customer service
9.0

Hotel
7.7

Meals
8.0

Sights
9.0

Guide
9.6

Transportation
9.5

Procom overall
9.5

8.9
Very Good
October 19, 2017
profil
Mr. Kurt Bielefeldt
Joppa, Maryland

11-day Italian Campaign review

I worked with Debra Watkins and she was outstanding! She answered all my questions and made everything so easy. Have already started talking to her about my next trip.

Excellent! I really liked all the information that My Trip provided. Debra also answered any questions that I had about the trip that weren't in My Trip (very few). Camille Naray emailed me prior to my departure and provided me all the information I needed to find her at the airport.

I thought all the hotels were excellent. I only gave the Hotel Mandetta four stars because there was no hot water for the shower in the morning. Other than that, it was great. The A. Roma Lifestyle Hotel was the best though, with the most amenities, such as a business center. We had great meals at all the hotels.

Outstanding, from start to finish.

I had an awesome time. I enjoyed the historical sights, which made the WWII Italian campaign come alive from the history books. The food was universally delicious and plentiful (too plentiful at times I think). All the folks on the trip had the same interest in history that I did (unlike traveling with my kids for example). Perhaps best of all, it was relaxing. Everything was taken care of for us; all we had to do is follow Camille's instructions on when to be where. I would recommend your tours for all of the above, plus the great discount program you have. I plan to take advantage of it and book my next tour this week!

I was in pasta heaven! If anything, there was too much good food. Thank goodness we did as much walking as we did, so I didn't put on any weight during the trip. I thought that the restaurants selected for lunch and dinner were outstanding. Even the meals at the hotel were great.

The bus was comfortable and there was also plenty of water available for us. The drivers were awesome. I still don't know how they managed to navigate the crazy traffic in Italy, especially in the cities. Both of our drivers can drive better in reverse than I can driving forwards!

Our guide really made this day interesting.

I wasn't even aware of these temples in Sicily before this trip!

With all the reading I have done on the battles at Monte Cassino, it was incredible to finally enter it. One of the highlights of the tour for me.

I was so glad that we got to see the sight of the Rapido River crossing.

What an incredible museum! We could have easily spent the whole day looking at it.

Just amazed at the civilization that the Romans were able to create.

Just seeing the Eternal City for the first time, what an experience!

Incredible sights, but wow, 25,000 visitors a day, unbelievable!

I thought that they were universally excellent and added a dimension to the tour that I didn't expect. Many of them were very funny as well - "Traffic signs in Italy are just for decoration!"

It was pretty awesome to actually see bunkers from WWII.

Camille is awesome! She took great care of all 32 of us during the entire tour, no easy task. Everything flowed so smoothly, but I know that it took a lot of work on her part to make that happen. She is such a joy to be around. I am hoping to go on another tour with her in the future.

Of all the things that surprised me during this trip, was how I felt during the visits to the German, Commonwealth, American and Polish cemeteries. Very emotional experiences. So happy to see how well cared for they are. Especially enjoyed the individual stories that the guides shared with us about some of the fallen soldiers, including a female nurse.

An Italian woman came running out to us to show us a picture of herself as a five year old child with American soldiers who landed at Salerno. Priceless.

Pompeii is awesome, other than the incredible crowds (which Camille prepared us for).

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 19, 2017
profil
Mr. Robert Larose
East Hartford, Connecticut

11-day Italian Campaign review

Yes, I think it would be good to know exactly what we are going to see on each tour with the guide. It always seems it is given to us that day and we never know what is coming at us. It would also be nice to have this in some kind of handout so that we can refer back to it later on in the trip or after the trip.

No hot water at Paestum. Not used to that!

Farm meals were the absolute best. The meals in downtown Rome, we less so.

They were the best !!!

Could of been much more detail. I liked the guide but this could be done much better

Could of spent the whole day there. I thought that place was so awesome.

Wish we had more time

Could of done with2 hours of Benito and more of the Roman history. Missing the mark here.

Loved the sights. will have to go back and hire Max as my tour on my next trip to Rome

I thought Marlene was awful. I spoke with a number of others and they felt the same way. Max should of been doing it

The information in this museum is slanted. You would come out of that meusem thinking the Polish troops won the war and in th emean time we have over 7,000 dead and 3000 missing in the cemetery to their 1000. It's not right or accurate

The cemetary tours are always the best. Our people do a greta job here and it is always a highlite for me. It makes me think heavily on the sacrifices that were made. In fact ProCom could put a whole tour around various American Cemeteries.

Details...

Customer service
9.0

Hotel
7.7

Meals
10.0

Sights
7.5

Guide
7.9

Transportation
10.0

Procom overall
10.0

8.9
Very Good
October 19, 2017
profil
Ms. Glory Aguillard
Montgomery , Louisiana

11-day Italian Campaign review

The tour was well planned,amazing and all inclusive. Procom took care of everything so it allowed me to enjoy this wonderful experience without any worries.

Details...

Customer service
10.0

Hotel
7.0

Meals
10.0

Sights
10.0

Guide
8.3

Transportation
10.0

Procom overall
10.0

8.9
Very Good
October 19, 2017
profil
Ms. Sharon Hounshell
Dayton, Ohio

11-day Beyond Band of Brothers review

Very satisfied

All very nice

Excellent

Excellent

Very clean & Peter was EXCELLENT. He drove the bus like a professional that he is!

They were all Fantastic

Excellent Excellent Excellent

Very good

Excellent

Fantastic

Awesome

Depressing but very true

Wonderful

Awesome

Excellent & very organized

Very good

Excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 18, 2017
profil
Mr. Michael Mckuras
Apple Valley, Minnesota

11-day Beyond Band of Brothers review

In person or online, the support was available and thorough.

I can't imagine a more thorough regimen of preparation information.

All hotels had a local feel and personality that I enjoyed. The accommodations were good and the trip documentation said to bring a washcloth, which I did. I got a little tired of only watching CNN International as the only English-speaking channel in the evening, but it was a good reason to read more.

I have already recommended this tour to several other people since my return. It was everything it was advertised to be and much more. You can't advertise the personal experiences that everyone takes away from the tour...the experience of the bonding that occurs with the others in the group, having a WWII veteran who was in Patton's 3rd Army, what you learn from the tour guides and the visual memories that I will retain for the remainder of my life.

I told Robert on our second day in Bastogne that I had a strong craving for a hamburger, after several days of the local fare in France and Belgium. He told me that often happened and that was why he had scheduled hamburgers and fries for dinner that evening. What a good read on his part!

I always felt safe and at ease on the bus. There were no close calls except when another bus hit ours while we were parked at the airport in Paris.

As you can see, I liked every aspect of this tour. I wanted to learn more history regarding the locations, the battles, the people, and the many monuments. The local tour guides had excellent backgrounds in all of these aspects and all provided their own views on those histories. They were enthusiastic even though they had each led similar tours a hundred times.

I could not have been happier. Robert was attentive to everyone and managed the details like the professional that he is. He circulated at dinner time to inquire about whether everyone was happy with their meals and asked whether he could get anything for anyone. He asked for feedback every day and was a gracious host. He is a good leader with a focused attention on every detail.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 17, 2017
profil
Mr. Norman Blinn
Virginia Beach, Virginia

5-day Normandy Invasion review

You ladies were great!

I felt that I was fully informed

Mercure was very nice and the food was varied and plentiful

Absolutely flawless. I have recommended your tours to several of my friends.

You offer a fantastic package - exceptional lodging and meals, a widely-inclusive and superbly managed itinerary, superb guides and exceptionally detailed historical information. This trip was an unforgettable experience.

No complaints at all about the food. Seafood meals were the best of the lunches/dinners. Omaha Beach lunch cheese sandwich was OK. Other meals were better.

Bus was a "second home" and Peter, our driver, was amazingly skillful. Several times the entire bus applauded after he navigated through a tight turn or maneuver with flawless dexterity

you should have 6 stars for Rudy!!!

Your French guide, Rudy, was an encyclopedia of factual knowledge. Supewr personality and a superb guide.

French lady guide was very knowledgeable and pleasant.

Give Robert 6 stars as well!! He absolutely 150% perofeeional and is also a very personable gent!

Only suggestion I would make is to shorten the cemetery visit time. I mentioned this to Robert, our tour manager. We had well over an hour and a half including the flag lowering and most of the older guys in the tour found a place to sit for a long time.

Great restaurant for lunch! nice little walk-around town too.

Canadian tour guide was also superb.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 17, 2017
profil
Mr. Brandon Frenette
Salt Lake City, Utah

5-day Normandy Invasion review

Amazing service start to finish

Very satisfied

Hotel service representatives were extremely friendly and ready to assist in anyway. The only thing missing was an ATM machine.

Extremely satisfied with all aspects of the tour!

We were given way more information than I could have expected. Tour managers, driver, and local tour guides blew me away. I cant wait to book another tour!

I never had a bad or "subpar" meal the entire length of the tour.

I cant believe how well our tour driver was able to navigate that large bus through all of the roadways. Great driver!

Rudy was amazing and EXTREMELY knowledgeable

Again extremely knowledgeable and accommodating. It wasn't wrangling up all of our tribe but he did it time and again.

I wish we would have spent a little more time here.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 16, 2017
profil
Mr. Thomas Claymon
Rochester, Minnesota

11-day Beyond Band of Brothers review

Great Customer Service

All questions were answered

All were top notch hotels.

Perfect..could not have asked for anything more.

Best tour I've ever been on. Cannot wait to try some of your other tours!!!

I ate more in those eleven days than I normally eat in a month. All food was amazing!

Peter is better described as an artist than a driver. His driving skills are unmatched.

Robert is wise beyond his years!! Very effective manager and very knowledgeable guide.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 16, 2017
profil
Mr. Wayne Cassani
The Sea Ranch, California

5-day Normandy Invasion review

Would be nice have a bit more contact before the trip.

Not made much info provided prior to trip, unless I wasn’t looking in the right place.

Great place to stay.

I had a wonderful trip and enjoyed myself very much, good value and the people were very nice.

Details...

Customer service
8.0

Hotel
9.0

Meals
10.0

Sights
8.0

Guide
8.0

Transportation
10.0

Procom overall
9.0

8.9
Very Good
October 16, 2017
profil
Mr. Mark Hamilton
Westminster, Maryland

11-day Beyond Band of Brothers review

The tour exceeded our expectations. We learned a lot we didn't know about WWII and D-Day and experienced so much of the local customs, culture, foods. We would highly recommend this tour for anyone interested in following in the 101st Airborne footsteps or interested in seeing WWII sites.

Meals were really good! Nice to have a drink included. Meals at the rest stop cafeterias were a bit tricky to navigate but part of the adventure!

The coach was very comfortable. Peter was an excellent driver. We were amazed he could navigate on such narrow country lanes.

Awesome! Really educated us on Dauchau and on the rise of Hitler in Munich.

Very knowledgeable!

Wonderful! He brought a first hand account to events!

Glad we stopped here!

Robert was amazing, on top of every detail and very attentive to individual needs.

Fantastic to see Pointe du Hoc

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 16, 2017
profil
Mr. Gene Rinderknecht
Alva, Florida

11-day Beyond Band of Brothers review

very satisfied

All hotels were very nice, clean, comfortable and very relaxing.

The tour exceeded my expectations of what I would see and hear. It was well organized and our tour group was always on time.

All the guides were very good. Very knowledgeable with the areas and battles etc.

It was a ousy day for weather. Eagle's nest itself was a little disappointing. The views would have been much better if the weather had cooperated.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 15, 2017
profil
Mr. Roger Bonn
Sartell, Minnesota

11-day Third Reich review

Debra is awesome helping me with the website etc.

You guys are the best tour company I have ever seen no matter what the tour is about.

Accommodations were first class!

Best tour company I have ever seen!

You are the best historical tour company I have ever dealt with.

The lunches at the local restraunts were a real treat!!! Fabulous!

Peter was a great driver and Charlie was also amazing!!!

Steve is an unbelievable guide!

Charlie was fantastic!! You are very lucky to have him working for you. Words cannot describe the job he did. Fantastic!!!

The added guide here was also fantastic!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 12, 2017
profil
Ms. Angela Hobby
Grovetown, Georgia

9-day American Civil War Tour - A Nation Tested review

We felt that more info before we left home would have been helpful.

Just a reminder that the trip was coming up and to refresh our memory about the itinerary

Food was not that great at the Hilton Garden Inn. Exiting the Hyatt was dangerous because of the incoming traffic!

Enjoyed it generally speaking. Needs a little tweaking. If you want to tour all these places, it is nice to have it planned out in advance by someone else! Covers a lot of ground in the time allotted

Pockets where you can stick things in the back of the seats would be helpful

Great up until the Appomattox day. Needed to give an exact time to be back on the bus at the special stop. Too little time to eat lunch on the last day. Felt too rushed between Ford's Theater and Arlington. Maybe leave out the Civil War walk in DC.

While this was interesting, the whole DC agenda for the first day was too much . Starting the tour with a 2-mile walk in the heat (we know you couldn't control the weather) was a bit much. How about starting the tour with an evening dinner and introduction to the tour & then doing the mall walk and attractions the next day?

See above comments

Would like to have had more time here.

Could have done this on our own if we wished. would have allowed more time to do other options if this were not a prescribed activity

Local guide was excellent

This was most interesting, but we feel we were penalized on this phase of the tour. Having never been here before, we were especially looking forward to this stop.The special guests, while very nice folks, were granted a special stop and then took longer than the allotted time, thus reducing our time at Appomattox. Also, we spent way too much time at the restaurant & could have used that time at Appomattox as well.

practically non existent!

Very knowledgeable but also very self-important!

Excellent

See first comment

Details...

Customer service
8.0

Hotel
8.7

Meals
6.0

Sights
9.1

Guide
8.9

Transportation
8.0

Procom overall
8.0

8.1
Very Good
October 11, 2017
profil
Mr. David Walrath
Idaho Falls, Idaho

11-day Beyond Band of Brothers review

Very Satisfied

The tour was fantastic! I would definitely recommend it to someone interested in WWII history.

Details...

Customer service
8.7

Hotel
8.0

Meals
8.0

Sights
8.2

Guide
9.7

Transportation
9.5

Procom overall
9.0

8.7
Very Good
October 9, 2017
profil
Mr. Joel Vonderscher
Phoenix, Arizona

5-day Normandy Invasion review

I would rate the hotel as overall very good. The room was very good as was the food. My main concern was the lack of English speaking front desk staff. On three separate occasions I went the front deak for assistance and no one spoke enough English to understand my questions. One would think that with the number of English speaking tour groups - Procom - and others - having competent English speaking staff people would be a given.

I rate the overall experience with Procom excellent. I was very pleased by the help that Debra Watkins and Cassie Scales provided to me as I planned my trip. Thanks also to Sandy at avantravel.net for airline reservations.

My general impression of the tour was very positive. The tour enabled me to complete along held desire to visit the invasion beaches and the surrounding countryside.

The meals were outstanding at all of the restaurants we went to - food was great, service was excellent and all of this was done efficiently considering the size of our group.

The motor coach was comfortable and provided a very smooth ride. The driver did a great job manoeuevring the coach on narrow roads and on high speed highways.I felt safe in the motor coach and the the driver's expertise.

Rudy Passera was excellent for his commentary for the tour. His knowledge of the invasion beaches was incredible and he p0assed this on to the tour group in an easy to listen to manner was appreciated by everyone.

The view of the beach gave me a far better understanding what the waves of troops faced coming out of the landing barges.

The memorial is very effective in providing the information on how hard the British glider troops had to fight to hold on to the bridge to keep it waiting for the ground force to get to them.

Robert did an excellent job in managing and directing us consdering the size of our group. He was always friendly and polite I would like to do another with him as the tour director.

The cemetery was a real " knee - buckler " and brought back the number of dead that was such a sacrifice for us all. Omaha Beach sites werevery much like those at Utah. The Ranger memorial at Point du Hoc was especially moving considering the fierce battle the top to find the coastal guns had been moved further inland.

one could only imagine what the Mulberrys looked like during the invasion. Time and tide have made their claim on the Mulberrys.

I was good to learn more about the courage of the Canadian troops in taking on the Germans at this part of the coast.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
October 7, 2017
profil
Mr. Matthew Bond
Sherwood, Arkansas

9-day American Civil War Tour - A Nation Tested review

Breakfast arrangements at Richmond were confusing for both tour members and restaurant staff.

I had a great time and look forward to doing more tours with BBOB. I would recommend this tour to others with similar interests.

Dinners generally very good. Lunch typically good as well. Breakfast was pretty basic.

James and the motor coach were great.

Debra did a great job leading the tour.

Seeing the Mall and Memorial was great but could have been sacrificed in favor of more time at battlefields.

More time should have been allotted for this tour and the tour guide should have allowed for more "off the bus" time. To not have an opportunity to explore key areas like the Peach Orchard and The Angle is a travesty.

More time allotted to this stop would have been preferable as well.

The best tour guide of the entire tour was the ranger at Petersburg.

Needed more time.

I felt that this was really just the same as the first DC walking tour. Not much info was given on DC during the War. The tour-guide was very knowledgeable but tended to talk about himself too much.

Insisted on staying on the bus too much.

Best guide of the tour.

See first comment.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.8

Guide
7.1

Transportation
10.0

Procom overall
10.0

8.7
Very Good
October 6, 2017
profil
Ms. Chonita Farrish
Rio Rico , Arizona

18-day Normandy to Berlin review

Everything was fine!

Excellant! I am very satisfied!

The beautiful places and the historical significance are impressive! I loved this tour! I would recommed it to everybody who likes WW2 history!

too good! Now I have to go on a diet!!

He has his heart in it!

Extremely interesting!

Charlie was wonderful!

Robert was so very nice! He made sure we were 100% ok!

very informative

Very interesting

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
October 5, 2017
profil
Mr. Herman Ross
Auburn, Washington

12-day London to Normandy review

She was able to answer all my questions on the spot during my first call, and everything that I thought of afterwards too.

Very complete. I especially appreciated the suggested reading and viewing list.

NLW: very nice room and great location for where we went. Occasionally, dining room service a bit slow. HNB: excellent location, combo tub/shower would be awkward for many to climb in and out of.

Truly, absolutely no complaints or unmet expectations.

I was delighted with the overall value of the tour experience and look forward to continuing the trail of the Band of Brothers in the future. You can be sure BBoB has my highest recommendation to anyone who asks.

The Dover restaurant seemed utterly unprepared for us, notwithstanding they had virtually no other diners when we arrived. The lunch stop in Portsmouth was a stand-out, as was the lunch stop on Utah Beach day. Except for Dover lunch, all our meals were tasty and inviting.

As I'm sure you'll hear from the other participants, both Zoltan and Peter were solid professionals that provided worry free transportation with quiet excellence.

His French viewpoint added great value, and he was everything one could want a local guide to bring.

As with the Juno sights, it added valuable insight to the totality of Overlord.

I'll include the BoB memorial at Capel-le-Fern when I consider this one of the highlights of the tour.

Another great balance of time available to things to see. Really added to my understanding of the BoB.

Simply because I'm only tangentally interested in the code breaking aspects of the way, this site didn't hold as much interest for me. The site itself gets high marks for interpretative material in the exhibits.

Absolutely not to be missed for understanding the BoB as well as the air war over Europe. Great Cold Way exhibits too.

Very moving. Highest marks to the Assistant Superintendent (I think) who gave the tour.

Another great selection for a site to put the BoB in perspective. Once more, very good choice of how much time we had there.

One of those things you'd likely never see unless you were with some like BBoB. The curator's talk was outstanding.

As noted earlier for his tour-guiding, Robert was exceptionally well organized and always ready to answer any question. He's very personable and represents BBoB well.

Appropriate time allowed for the self-guided tour. While not at all related to the BoB, it was a great way to expand on our visit to Portsmouth.

Not as expansive as I would have guessed. I had ample (but not too much) time to see and read about the exhibits.

I would have missed so much if I had not added this to my BoB tour. So memorable! I have to put at the top of this section the time we spent at Brecourt Manor. One more example of value BBoB brings that others can't match. The selection of the many available museums available suited the three days we had perfectly. Another key experience was standing on the beach at about the tide line faced by our troops on that day, seeing the bluffs over the beach, then walking up them to the memorial at the top. Absolutely not an experience to miss for anything.

Not everything can get 5 full stars. This would have added little value without the 360 degree video experience included in the tour.

Short visit but to the point. Even though we were a US tour group, adding the British and Canadian beaches truly rounded out my understanding of Overlord.

It added a excellent value to my understanding of how London is laid out. I also appreciated the flexibility we had to do our own touring afterward.

Not only did she do an outstanding job in bringing context and understanding to the BoB memorial and Dover castle, but the way she engaged with us on the bus trip out and back to Wembly was equally valuable. A real keeper!

Very knowledgeable, and also very open to letting tour members add what they knew about the sites we saw.

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.5

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 4, 2017
profil
Ms. Shaunelle Eckman
Salt Lake City, Utah

5-day Normandy Invasion review

They were always very helpful when I spoke to them on chat

Finding the bus from the maze of an airport was a bit of a challenge. The instructions vary depending on which terminal you are in. We got kind of frustrated trying to find the bus.

Better directions to the bus. I think it would have also been nice for some of our fellow tour goers to have some guidelines on how to conduct themselves and at least try to adapt tot he culture we are visiting

It was clean and simple and the food was pretty good; which is all that is needed when you are spending time out and about all day.

Everything was great! We have plans to go again, likely to the British tour.

I was really impressed and happy with the entire experience. I was moved, humbled and fell in love with Normandie. I'd move there tomorrow if I could. I heard from others on the tour that have taken tours from other companies and was told this far surpassed those, so I was glad I made the right decision in choosing Procom and have recommended it to others and we are planning another in the future.

I really loved eating at the local establishments around the places we visited. I enjoyed where we had the Croque Monsieur sandwich. I can't stop thinking about the cheese sauce. Beef Stew was delish. Enjoyed visiting the Farm restaurant.

Rudy was fantastic!!! I could have spent the entire time listening and learning from his expertise, I was truly impressed with his knowledge, patience and graciousness.

Absolutely beautiful! Our expert guide was so gracious and kind in answering my "2 questions". He truly is an expert!!!

Very cool! Love the museum and seeing the gliders and imagining them crash landing

He was very gracious, helpful and approachable.

So incredibly humbling and moving

So very cool! You can actually visualize how it was for those landing and bring in supplies

I think it is important for Americans to remember it was a world war and other nations including England and Canada were a very integral part in the success of these missions.

Details...

Customer service
9.3

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.5
Excellent
October 4, 2017
profil
Ms. Jackie Evans
Massillon, Ohio

11-day Beyond Band of Brothers review

Everything was perfect....the information provided on line was absolutely EVERYTHING we need to know before the trip. Good job Procom.

Everything was perfect....some other guests on the tour didn't realize there saw so much walking! One thing about all that information was you do have to read it. It mentioned we might want to take a pair of comfortable boots....so glad I did....actually wore them every single day....we were always in some sort of grass or on the beach.

So glad we stayed in Bayeux and not Caen. Beautiful small town. Same with Bastogne....great location. Hotel Melba had a very personal touch being family owned. Great amenities at all 3 locations.

Details...

Customer service
10.0

Hotel
10.0

10
Excellent
October 4, 2017
profil
Mr. John Donnelly
West Roxbury, Massachusetts

11-day Beyond Band of Brothers review

Perhaps how the hotels are a bit different then the USA. Showers were difficult and didn't know about the lighting/ electric in room where you have to lave the entry card in a a wall slot for the lights to work.

I haven't done any tours like this in the past so I don't have much of a reference - wouldn't change a thing!

Excellent! knows his stuff, very passionate and a great humor when appropriate.

Excellent as well. Great stories, etc. from someone who was there as a kid.

Our special tour guides in Normandy was fantastic - very knowledgeable, passionate and good sense of humor at the right times.

special tour guide Henri was great. He was with us during the Bastogne touring.

Nice touch playing taps and the national anthem for our group.

The special British tour guide was very good and passionate.

The special guide was very nice.

Beautiful

Robert was fantastic. I can't say enough good things. He had control of the group, sense of humor when appropriate.

She was personable and very good. Open to any questions, etc...

Details...

Customer service
9.7

Hotel
8.3

Meals
9.0

Sights
9.4

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.4
Excellent
October 4, 2017
profil
Dr. Barbara Boroughf
Cape Coral , Florida

11-day Beyond Band of Brothers review

Felt like we were rushed. Not from a walking perspective but I like to stop and read information and had no time to do that. How many memorials and historical plaques can you look at in one afternoon.

In general food was very good. Got tired of buffet at night in Munich. Buffet in Munich was marginal.

Coach was clean. No restroom in the coach except for dire emergency. How can this be? Our bladders had to be on the bus driver's schedule! Bus driver was great in tight areas..A+ for that. But somewhat concerned about his attentiveness when driving. Seemed to have a hard time keeping it in his lane. Came extremely close to cars/trucks when passing! Very concerning.....

A little hard to understand...may have talked to fast.

Too many stops as too many memorials.

Details...

Customer service
8.3

Hotel
5.7

Meals
8.0

Sights
8.2

Guide
7.3

Transportation
5.0

Procom overall
8.0

7.2
Good
October 4, 2017
profil
Mr. Robert Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

Debbie was very helpful with all of our questions and kept us up to date on any changes in the itinerary.

Not knowing what to expect and looking back at the information we received I would say the information was very good.

Again, not knowing what to expect, I would say the information received was very good

All of the hotels were very nice and very clean. Employees were friendly and efficient. Meals were very good.

This was our first tour overseas and I think Procom has got it down pat. Everything was well taken care of from the minute we made our reservations until we got off the bus at the end.

We had an excellent time on our tour. The sights, the guides, Robert and Peter along with the rest of our fellow travelers made the tour a special time for us. If you are unsure about taking a tour like this, look no further. The people at Procom have thought of it all. Would and may do another some day.

Well, I gained 5lbs if that says anything. The meals were excellent every where we went. A lot of foods I haven't had since my long ago tour of duty in Germany.

Peter can sure drive a bus! I never knew a bus could fit through some of those roads but he got us there. The bus was comfortable to ride in and had no problems.

Along with Steve's tour of Dachau the "Third Reich" tour in Munich was very good also. He has spent a lot of time researching those events and shared a lot of information about how the Reich really started. A good informative guide.

Rudy is very knowledgeable and informative about the Normandy region. He was also fun to listen to while he spoke and gave insights to some of the important happenings at Normandy. Enjoyed him very much. A very good tour guide.

How can you rate someone who lived it. The personal touch Henri gave us was immeasurable. Very interesting and a pleasure to listen to.

Being a veteran and standing on Utah beach was a very humbling experience. It helped me understand the effort made by those young men on June 6, 1944

Seeing that small bridge and the gliders that landed practically on top of it, I have to applaud the determination of those brave Brits who "Took" the bridge.

Having spent time in the field during a German winter only expands my reverence for those hero's of Bastogne. Living in a whole in the ground with little food, low on ammunition and no winter clothing shows what the spirit of an American soldier can accomplish.

I've seen a lot of military equipment but, the artifacts at the museum gave us a personal look into to the soldiers who spent time in the town of Bastogne and the foxholes of the Ardennes. They show us some of the real horrors of war.

Being one of the veterans who had the honor of laying a wreath at the grave of Gen. Patton was a very emotional moment for me. Those men are true hero's of Bastogne and I salute them.

Standing there in a room of the crematorium; my heart cried out to the souls of those taken by the evil's of war. It was an emotional moment that I will hold onto for the rest of my life.

What can you say about Oktoberfest! Good beer! Good food! Good Reich tour!

Although the building it self is not that impressive, just the fact of where, how, and why it was built was very interesting to see and hear about.

Robert was excellent! He made sure everyone was comfortable with everything we did. He was attentive and fun to be with. He did a great job getting us everywhere we were supposed to be and we were lucky to have him with us. Good job Robert!

It was very interesting and showed the determination that it took to halt the axis army.

Visiting the cemetery was very emotional for me. Knowing that those American heroes gave their all on Omaha Beach and all the beaches of Normandy that day in June.

I had no concept of the vastness of that project. It is an engineering marvel to see.

Even though it is a lesser talked about beach; it was an important part of the success at Normandy. We should honor all those men who sacrificed their lives at Juno Beach.

Besides being an Olympic skier; which was impressive, Marianne was a very informative and interesting guide.

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
profil
Ms. Roberta Grewenow
Lancaster, Kentucky

11-day Beyond Band of Brothers review

I would recommend any one interested in WWII to take this trip. It was over the top of my expectations.

Did not expect such awesome meals. Great examples of local cuisine.

Peter was our driver. He was outstanding. I could not believe he could maneuver the large bus on those small roads.

Every guide we had was excellent. Could not have asked for any one better.

Very knowledgeable and passionate about what he says.

Unbelievably knowledgeable, what a treat to listen to him.

The tour would not have been as great without, Robert. Friendly, knowledgeable, funny, helped with anything.

Very good

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 3, 2017
profil
Ms. Theresa Devries
Tekamah, Nebraska

18-day London to Berchtesgaden review

The French just aren't too friendly

The tour was extremely satisfying. My husband and I study history and we learned a lot on this trip. Yes, I'd recommend this trip highly. My only complaint would be some of the fellow travelers who, either didn't read the physical requirements of the tour or greatly over estimated their physical abilities. I don't know what you can do about that. I know there were nights Robert wanted to take us to different resturants but one in the group was so obese she could barely walk.

The tour guide for Berstgarden wasn't quite the standard as our other guides

Robert is outstanding

Disorganized; wasn't as passionate as our other guides; no real interesting information presented

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
October 2, 2017
profil
Mr. Tim Colliton
Tekamah, Nebraska

18-day London to Berchtesgaden review

Responsive customer service

Great staffs, service & food!

Even though I knew a lot of WWII history, the perspective from "being there" is invaluable to understanding the significance of those events in US and world history. It was the trip of my lifetime!

Great and abundant food!

Cool & unflappable drivers!

What a unique guy!

Excellent - one of the last witnesses!

Somber!

Robert is simply the best at what he does! He will continue to do well in whatever career direction he chooses! A terrific asset to your company!

Unaware of construction at the site that closed some pathways

Great overview of the city

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.4

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 2, 2017
profil
Mr. Paul Sawyer
Lilburn, Georgia

11-day War in Poland review

You guys and girls are the top of the line with tour groups.

I kept a folder of all the important paperwork and I was well prepared for the trip ahead of time.

how much things cost in the currency of the country. I had a thousand euros for Germany and came home with some money. I had a Thousand Zloty in Poland and ran out after 7 days. yikes.

couldn't ask for better accommodations!!

perfect!!

I just wish that we stayed in Warsaw longer and maybe go to Gdansk first then finished with Krakow. But other than those thoughts, I have no complaints.!!

A little too much pork but that's an important staple in poland so I enjoyed eating what that country eats.

John is an excellent driver.

Like I said this is the top of all the tours. No one can touch you for group tours!!

Warsaw was beautiful and I was very surprised to see all the buildings and the Vistula.

beautiful city!! I enjoyed walking the streets at night.

very moving and historical

cried for 5 days couldn't compose myself at times. ps. I wasn't alone. Several of my travelers did the same thing.

learned a lot. Wouldn't want to miss it!!

I was affected the most by this place. Cried like a baby.

most fascinating of all the sites. A must see.

So far I've had her and Chuba. They are both great and your company is the best. Eva really painted a great picture of a country who has only been free from communist rule for 28 years. It was very insightful and she was very professional.

My favorite place to visit. I only completed 1/3 of the exhibits. We needed more that 2 hours there.

my favorite place to walk at night and see music, boats, outdoor cafe, etc..

Great place to visit. A must see

very moving. Didn't know that the Pope played a very pivital role in this. You appreciate freedom after leaving there.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 28, 2017
profil
Mr. Joe Less
Lone Tree, Iowa

11-day Beyond Band of Brothers review

I thought all were great, staff friendly and clean

It was, I thought, a first class tour. I would recommend it to anyone that wanted an INTENSE military tour. Since my traveling partner, Joe Less, does not have a computer I know you can use this same information for him. He thoroughly enjoyed this and also thought everything was done very well. We also had a great group of traveling companions.

First class

Our first driver was more helpful and did an amazing job of getting the bus in and out of some really tight places.

They all did a great job, very knowledgeable. Rudy in Normandy sometimes talked way too fast to catch all. Also my red device gave me a lot of trouble.

Your employee, Debra, was also very helpful

The cemetery was beautiful

Very impressed with this cemetery

Excellent guide but would have liked more personal time to look.

Sorry that the one time we had a little free time nothing was open (Sun)

Absolutely breathtaking

Really enjoyed him and he did a good job watching out for all of us.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.5

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 26, 2017
profil
Ms. Jennifer Means
Jenks, Oklahoma

11-day War in Poland review

Always had prompt replies either by email or phone.

Posted detailed itinerary was very informative.

Qubus & Novotel had very tall bathtubs to navigate over, which can potentially be dangerous for some.

Excellent tour! I look forward to scheduling another and I will most definitely recommend this tour to others.

Only complaint would be that the portion sizes are too HUGE!

Motor coach was spacious and clean. Our driver was very nice and courteous. Only suggestion would be if there was a way to link our red boxes to the coaches' audio system when watching movies.

The guide at the Wolf's Lair isn't listed above, but she was amazing and so funny!

Old town was wonderful.

Loved Krakow! Was my favorite city of the three.

Was a little disappointed in Schindler's factory - I wish they had reconstructed part of it to resemble how the factory used to look.

Breathtaking.

Local guide was outstanding and had a great sense of humor!

Breathtaking.

Amazing sculptures and unique gift shops.

I wish there were more than 5 stars on this question because Eva was ABSOLUTELY AMAZING! I appreciated how she emailed us prior to the tour to introduce herself. During the tour everything seemed to run smoothly and seamlessly. She was always open to our input/feedback and if she didn't know the answer to something, she would find out for us. She always made everyone feel welcomed. I felt she added so much to the tour with her discussions on past history, as well as, current events. I especially liked hearing her stories of what it was like growing up during communism. During the tour I accidentally left my wedding ring at one of the hotels and Eva was instrumental in getting the ring located. I was so impressed with Eva as our tour manager, that I'd schedule my next tour solely based on which one she was managing!

Probably my favorite of the museums.

Beautiful city with lots of amber shops.

Very informative.

Informative.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.2

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 26, 2017
profil
Ms. Paula Means
Oklahoma City, Oklahoma

11-day War in Poland review

five stars!!

Everything is paid for, terrific guide and driver, delicious food, nice hotels

too much food for a female learned to order smaller portions or shared with daughter

Want Jan all the time (when I come back) He can really control that monster bus

Liked the guy in the Salt Mines and would give3 him 5 stars, Marta hard to understand and talked toomuch

Not that interesting

very moving

Loved this place and all the sculptures

If there were 10 stars, Eva would get them. We want her to plan another tour for our group

best of the museums and easy to follow

I could easily live here,beautiful

easy to get lost

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
9.6

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 26, 2017
profil
Mr. John Gilbert
Arlington , Texas

11-day Central Europe Remembrance review

the buffet at the novotel was the same every night. fish & pork. the view in Novotel Budapest was the best.

Plan on taking another tour and have recommend others to BB.

did my research and still learned a lot. Eva was the best guide.

the meals in town were some of the best I ever had. hotel average.

would like to have ask more questions, but I know time was limited. great job.

really liked the guide

learned a lot, very knowledgable. Especialy like hearing about life in communist Hungary.

Details...

Customer service
10.0

Hotel
9.5

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
September 22, 2017
profil
Ms. Chris Crawford
Houston, Texas

11-day Beyond Band of Brothers review

Beautiful location at Omaha Beach but breakfast area too small when there was two different tour groups. Food and coffee quantity disappointing. Other two hotels food supply was great.

Educational and passionate look at the environment our WW2 Soldiers fought in during the Normandy invasion and afterwards. Very sobering look at the cost the Allied Forces took to win the war.

Mr. D was an impeccable driver and gracious man. Bus driver in Munich was very good.

wonderful and passionate....all of them!

Favorite...lunch spot was perfect.

He took great care to observe our wanderings and kept sight of us all when some of us veered off. Very professional and entertaining. Outstanding young man.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
September 22, 2017
profil
Dr. Nancy Pokorny
Colorado Springs, Colorado

11-day War in Poland review

Fabulous

Nickel ok but huge, busy, and impersonal.

Superb

Beyond excellent in every way. I would be happy to act as a reference any time!

Fabulous food, portions more than we could eat. We really appreciated the ability to have a glass of beer or wine at lunch and dinner!

John, our driver, was a real expert...plus he was friendly and charming!

Bartosz very nice, but lost us in a maze of historical minutae.

Eva was wonderful in every way. She was both efficient and caring. She was also knowledgeable and funny. We became almost like a family.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.8

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 21, 2017
profil
Mr. Jeffery Payne
San Antonio, Texas

18-day Normandy to Krakow review

On a trip as big as this one was, there were a lot of souvenirs to bring home and I wish we were given a little bit more time and places to shop for that.

Great hotels and great locations, we had a couple w/great views.

Super Bucket list tour

Super Awesome all the way around, thanks Procom

the food was different so I had a bit of hard time getting used to other foods. I'm a meat and taters kind of guy.

The guides were all very knowledgable

Awesome

we got to walk out to the Mulberry barges.

Awesome

we saw a lot that day

Pattons Grave was 1 of many highlights of this Awesome trip

lots of walking

thanks Procom for letting us to go to the nearby salt mines instead of this excursion, our hotel was close enough that we could walk there in the am

Great hotel view of the Parliament across the Danube

Rudy was great

I would have like to have visited the stairway of death, but could only see it from a long way off.

I would have like to have visited Malmedy longer, but we had a lot of places to see that day and there wasn't enough time in the day.

Eva was awesome as well. She tried hard to please us all and give us chances to see different things.

Details...

Customer service
8.7

Hotel
8.5

Meals
7.0

Sights
8.5

Guide
8.4

Transportation
9.0

Procom overall
9.5

8.5
Very Good
September 21, 2017
profil
Dr. Paul Mcquigg
Oceanside, California

9-day WW2 Bucket List on a Budget review

Nikki and Cassie were amazing

I was well prepared

Climate control within the room rather than at the front desk would've been more comfortable.

Details...

Customer service
10.0

Hotel
8.3

9.2
Excellent
September 13, 2017
profil
Mr. Charles Frey
Great Falls, Montana

11-day Eastern Front review

very well organized , everything went very nice.

I would like to have seen maps of closest approach in the Moscow and Leningrad area. I'll recommend to all my friends.

excellent manager, very well organized.

great guide, always helpful.

great guide, very knowledgeable and personable.

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 13, 2017
profil
Mr. Harold Waronker
Lima, Ohio

11-day Beyond Band of Brothers review

Very informative

Done very professionally and responded to every question asked

All were informative and answered our questions thoroughly

Superior job

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
September 11, 2017
profil
Mr. David Crawford
Houston, Texas

11-day Beyond Band of Brothers review

Excellent communication

Excellent detail

Details...

Customer service
9.5

9.5
Excellent
September 11, 2017
profil
Mr. Charlton White
Houston, Texas

11-day Eastern Front review

Excellent tour for those interested in the Eastern Front and not wanting to brave Russia on their own.

The meals all seemed pretty much the same standard fare.

Fantastic

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
8.7

Guide
10.0

Transportation
8.2

Procom overall
10.0

8.6
Very Good
September 8, 2017
profil
Mr. Karl Wiegers
Happy Valley, Oregon

11-day Beyond Band of Brothers review

Cassie an Debra patiently, promptly, and pleasantly answered all of my many questions. First-rate support.

Exceptionally well done. However, please provide the option for guests to edit the information they have submitted on their My Trip page. My phone number changed, so I had to contact Debra directly to get that updated. Would be easier for everyone if I could change it myself but I could find no way to do that.

The whole experience was very well planned, well communicated, and well executed. The right sights were included, because at nearly every stop I felt like I could have spent more time there.

Seats were quite uncomfortable for the longer rides. Drivers were very skilled.

Rudy was terrific. Excellent personality for the job. I'd give him 6 stars if I could.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.6

Guide
9.3

Transportation
8.5

Procom overall
10.0

9.1
Excellent
September 8, 2017
profil
Mr. Ron Delaney
Niles, Ohio

11-day Beyond Band of Brothers review

More info on free time

Size of the group. Didn't realize that you combine tours for overlapping.

Very educational and being able to see and touch, not just learn

Some portions were way to much. Perhaps adj price and allow free time in cities so eating in local locations would be an enhansment.

A bit long. Seeing where ea unit was at time of battle was a bit much. Possibly could have supplied a map with all the locations on it and then go to the high points only.

Very nice touch to present a flower arraignment for the Gen. Patton grave site and the Nation Anthem.

To bad it is but a shell of what it was. Tour was an eye opener as it was. Very well done

Again a bit long and could have been done on a smaller bus and more free time.

Outstanding

Same as above

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
September 7, 2017
profil
Mr. John Strasko
Farmington Hills, Michigan

11-day Beyond Band of Brothers review

Would have preferred more detailed material of locations and battle logistics. Detailing events such as: maps, summaries, arrows marking armies movements etc....

Guides were good but they with their accents they need to annouciate clearly and slowly. The tour hear devices picked up wind noises and impaired hearing. Need some type of wind guard on the tour guide microphone. Must take into account that people with hearing issues/problem are magnified with all adverse hearing conditions.

excellent

would have liked more time in Munich

excellent

Details...

Customer service
8.3

Hotel
8.0

Meals
7.0

Sights
9.0

Guide
10.0

Transportation
8.0

8.4
Very Good
September 7, 2017
profil
Mr. Justin Lay
West Lafayette, Indiana

11-day Eastern Front review

Great tour, it gives you a better idea of Russia's involvement in the war and life in general for them. Mother of Russia statue is a must see.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
September 7, 2017
profil
Ms. Marsha Dimel
Belton, South Carolina

11-day Eastern Front review

Excellent.

I was impressed with their abilities in traffic and tight places. A very good job.

She was outstanding. Every detail in place.

Too warm.

Too large.

Wonderful.

Very impressive.

Somewhat disappointing - not seeing Lenin's tomb.

I'd had enough tanks by that time.

This was the most impressive point of the entire tour.

Very relaxing.

Quiet personality but very nice.

Super impressed with depth of knowledge. Great dialogue.

Expected more.

Very good.

Loved it.

Best of the three.

Great food.

Good.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
9.5

Procom overall
9.0

9.5
Excellent
September 5, 2017
profil
Mr. John Dimel
Belton, South Carolina

11-day Eastern Front review

Couldn't be more satisfied.

To see Mother Russia up close and personal, is a unique experience--especially for those of us who were Cold War government employees.

All were top, especially the lunches.

Oleg gave some good advice/heads-up to the drivers.

Took care of everyone, and looked out for all. She will be a good mother!

Very good local tour guide

Couldn't see too much because there was an event being staged and on-going construction blocked most views. Nothing you could control, however.

Changing of the guards was fabulous.

Great way to end the tour

Very approachable.

Very knowledgeable, aware of surroundings, repeated all questions so everyone could hear, very outgoing. Don't lose him.

Didn't seem like we were going very fast. However, very nice.

Seemed the quality declined somewhat as we moved south to Volgograd. But perfectly acceptable.

Very nice

Also very nice

Nice, but not as upscale as the other two. However, more than satisfied.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
September 5, 2017
profil
Ms. Charlotte Marks
Southampton, Massachusetts

11-day Eastern Front review

I always wanted to visit Russia and was not disappointed. The guides did an incredible job, sharing personal as well as historical insights. I only wish for more hours in each day to see everything I wanted to see.

I loved Niki's enthusiasm and personal insights.

Loved the Aurora guide, who obviously loved her boat.

Choked with tourists, which of course is no fault of Procom.

Awesome, especially witnessing the changing of the guard.

Victor was friendly, smart and did a great job.

Oleg was great - enthusiastic and extraordinarily knowledgeable.

All of the drivers did a great job, often under very trying circumstances.

I was impressed with Aeroflot's professionalism.

Details...

Customer service
9.0

Hotel
10.0

Meals
8.0

Sights
9.1

Guide
9.0

Transportation
9.8

Procom overall
10.0

9.3
Excellent
September 5, 2017
profil
Ms. Nancy Prajzner
Southampton, Massachusetts

11-day Eastern Front review

It was very good. Would definitely recommend

Extremely helpful

Would have enjoyed longer cruise

Extremely helpful

Excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
September 5, 2017
profil
Mr. John Beghin
Scottsdale, Arizona

11-day Eastern Front review

Enjoyed tour,but would add Hermitage in St. Petersburg, Lenins tomb in Moscow and drive to Don river battle area in Volgograd

No bathroom and seats not very comfortable

Details...

Customer service
10.0

Hotel
9.3

Meals
9.0

Sights
7.6

Guide
10.0

Transportation
8.8

Procom overall
8.3

9
Excellent
September 5, 2017
profil
Ms. Caroline Minnehan
Newark, Delaware

11-day Eastern Front review

always helpful, and always quick to answer any and all questions I have

I'm beyond pleased with the service provided by Procom, this is my second tour with them and already looking for my next tour. As a single women taking tours like this I have never felt unwelcome with Procom unlike another tour company I have traveled with in the past. Everything form getting information about tours to booking and everything beyond is wonderful.

I was very happy with this tour, we saw places that you wouldn't be able to see if you went on your own, I would highly recommend this tour to all my history buff friends, I didn't know a lot about the Eastern front of WW2 but I didn't feel left behind and I learned so much. Highly recommened

Wonderful food, wish we had some more traditional Russian food, but the ability to order from the menu was good, the food was so much better then it was in the 90's when I was last in Russia

Awsome, so helpful and always checking on to make sure that everyone was ok, very understanding about mobility problems, always made me feel like she was happy I was on the tour

wish we could have seen Lenin's tomb but not the tours fault, due to a military parade being rehearsed

very helpful

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
September 4, 2017
profil
Ms. Denise Beghin
Scottsdale, Arizona

11-day Eastern Front review

No problems

Very good

I was very pleased with tour. Even with limited military interest I am glad I went. The information was presented in a way I could learn. It was an interesting group to travel with

All breakfasts excellent. Lunches and dinners mostly average. Love included soft drinks, one alcoholic beverage and water on bus. Very nice touch

Busses very comfortable

Excellent. Very organized and detail oriented

Very good to have translater on board

Excellent. Had the answer to every question. Easy to understand. Very interesting to listen to

Excellent. Exceptional breakfast

Would prefer more central location

Details...

Customer service
10.0

Hotel
9.0

Meals
6.0

Sights
7.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
September 3, 2017
profil
Mr. Timothy Miller
Chandler, Arizona

11-day Eastern Front review

Procom treats me like royalty.

Second to none!

Overall, it was a wonderful tour. Extremely well planned. Kudos to Charlie, Niki, and Victor! I learned so much. Saw things I only dreamed of ever seeing. We saw a lot in the relatively short time we were there. I see Russia in a different light now. You've got to continue to use Oleg. And his English is excellent.

Very good. Wished we had had some dinners out in St. Petersburg.

I felt very comfortable, safe with their driving.

Love this lady! She enjoys her work and it shows.

Worth seeing. Wish the exhibits had had English captions. Could barely understand the guide.

Enjoyed this visit. Guide somewhat easier to understand.

I loved this. Very pleasant cruise. Beautiful city.

Worth seeing, but the guide was very difficult to understand.

Loved this stop. What an amazing story!

A pretty rocky start. A lot of wasted time. Enjoyed the visit. Wish we had had more time. There were more English captions.

Beautiful. Very beautiful. Wish Red Square hadn't been closed.

I liked seeing the tanks, but the tour was much too long.

Not much to see here, but I think it was worth stopping.

Very pleasant city. Could have spent another day here.

Worth stopping for, but not much to see.

WOW!! The most amazing part of the entire tour!!! Breathtaking.

Very enjoyable. So much to see here. The panorama was amazing. English captions would have brought more of the exhibits to life.

So, so. Would have loved to have been able to get inside the factories.

Very pleasant.

Victor did a very good job. He was very helpful. Did not seem very comfortable with his English. But that's coming from someone who can only speak English.

Loved him! Absolutely loved him!

A lot of fun. Very comfortable.

It was ok. Had trouble hearing some times. A bit warm at times. Would love it if you had some Gatorade on the bus.

Good food. Nice room, but it was sooo warm at night. I prefer a cool room for sleeping.

Great room with a huge tub. Room temperature was cool at night. Decent food but the dining room was sooo busy and they hesitated to bring out more food when they ran out. Elevators were really slow.

Nice room. Room temperature at night was ok. And the food was really good!

It was ok. About as good as any flight I've taken (none of them are much fun.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.6

Guide
10.0

Transportation
7.8

Procom overall
9.3

8.7
Very Good
September 3, 2017
profil
Mr. Gary Costigan
Fort Worth, Texas

11-day Eastern Front review

Booking for each of the tours I've taken has been easy

The tour brochure is full of great information and covers in detail the tour itineraries

As always Procom delivered a great tour as outlined in the brochure. Already looking forward to a tour next year!

This tour gave me a better understanding of what took place in Russia during the war. As I've told friends, we are all familiar with the U.S. participation in WWII starting in 1943, but to see what took place in Russia starting in 1941 gave me a new perspective of the war. I leaned a lot on this tour! My only recommendation would be to hold the tour a little later, maybe late September early October so It's not so hot, and attractions in Moscow not crowded with school kids and tourists!! :-)

The meals were nice, but maybe try and add something different like an Italian meal or good old hamburger for lunch once or twice. The usual chicken or fish was getting old by day 7.

Drivers did a great job getting us around town.

Niki did a great job!! Handling a group of 28 is like herding cats, Niki kept us informed and on track each day, all with a smile on. Thanks for a great tour!

Good historical museum covering the siege

Place had some great military hardware and other exhibits

Enjoyed seeing the city from the canals.

Good history about the ship

The museum gave great insight to the ice roads!

Very nice, had some great paintings and exhibits

It was a nice day, unfortunate Red Square was closed. Would recommend tour purchase tickets in advance for those who would like to tour the Armory. A few of us tried after lunch only to find out there were limited number of tickets sold each day and were sold out.

WOW!!! So many great tanks!

Nice park

Nice walk after lunch

Nice stop

This was something to see in person!

Great exhibits, the panorama painting was amazing!

Interesting sites

Nice cruise, maybe do this on the arrival day after lunch, and then do the walk to the hotel.

Victor did a nice job and was helpful when I had a question or needed something. Thanks Victor!

Oleg was a walking historical encyclopedia! He made the tour with his knowledge, I learned a lot from his talks!!

Train ride was nice, but not a lot to see. Maybe look at flying which would provide more time for the Patriotic Museum.

Buses were nice and comfortable

Beautiful modern hotel, great staff, food was great, if I return some day I'd stay at this hotel again.

Was disappointed with the Hilton, overall room was nice but seemed outdated, bath towels were old and rough, housekeeping didn't replace bath gel, food selection for dinner was limited and ran out just as we started one evening. Traffic nightmare getting to and from hotel on tour days. Would recommend finding a different hotel in Moscow for future tours.

Nice modern hotel, good location, nice staff, and German restaurant was great! If I return to Volgograd I stay at this hotel again.

Nice flight

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
8.8

Guide
10.0

Transportation
8.0

Procom overall
10.0

9
Excellent
September 1, 2017
profil
Mr. John Fry
Ellicott City, Maryland

11-day Eastern Front review

Great communication and feedback

Excellent step-by-step instructions and information

Top-notch from beginning to end

A great look both at WWII in Russia but also behind the scenes a bit about the ongoing changes in their country. There casualty numbers in WWII were staggering, but being there in person really brought that point home. The trip is something we all should do and experience first hand.

This is my 3rd trip with you all and, after well-over 100 meals (B-L-D) provided I have not had a single bad one yet. Good mixture of local items and standard fare/comfort foods. I gained a few pounds again even with all the walking!

Good drivers

Very caring and on top of things at all times.

Great local museum

So many cannon, etc...

Great way to see an overview of the area

Such a cool ship; wish we would have had access to a little more of it

Very cool place to visit

Neat collection but we could have used more guidance on what to see and where

Red Square was temporarily closed with a temporary stadium built on the grounds but since it is the 100th anniversary of the revolution I could understand it

Great place; traffic issues caused us to lose some time I wish we could have spent here but out of your control

Nice collection of items

Many different items to see

Very imposing

Amazing

Best panorama I have ever seen

I wish more was preserved and open to the public

Great cruise; I would have liked to do it on our 1st day

Very nice and helpful.

Oleg was a top-notch guide

Great train, seats, service, view, etc...

Coaches all had A/C and bottled water. Trip did not lend itself to using the same coach each time which was a drawback.

Great boutique hotel but tied to international chain so best of both worlds. Friendly service and excellent room and food.

What a neat iconic and historic hotel. Good food and service.

Great location, food and service.

Decent flight

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
8.9

Guide
10.0

Transportation
8.5

Procom overall
9.3

9.3
Excellent
August 30, 2017
profil
Ms. Donna Potruch
Conshohocken, Pennsylvania

11-day Eastern Front review

Niki is a real asset to your company. She helped me so much, and really wanted me to be able to join the trip when my plane was delayed.

Good advice about getting Russian VISA, referral to travel agent was helpful.

Always five star in my opinion.

I learned a great deal about Russian history, the people, and life before and after the breakup of the USSR. This was in addition to a solid program of WWII information. I have recommended your tour to many people, and I am confident that your company always provides excellent service. I knew that if I ever went to Russia that I could trust BBOB. I am very grateful to your company for all my European experiences.

Great food, especially the more local places where we could have traditional Russia style food.

Did their best despite awful traffic and very small streets in Volgograd.

Organized, always cheerful, handled a large group easily. Went out of her way to help me with flight problems. Could not believe this was her first trip to Russia.

Missed this museum

Alot to see and I enjoyed the extra exhibits.

Gorgeous day and a good way to see St. Petersburg.

Very well done.

Very nice museum, but many areas were not accessible for people with walkers/wheelchairs.

Very interesting despite huge crowds. Free time was good.

Interesting to see so many prototype vehicles.

A very different city from the others, so it was valuable to learn about its importance.

Amazing and beautiful memorial park.

Panorama Museum was very good with interesting displays.

Always enjoy the river cruises.

Worked very well with Niki to provide a good, organized trip. Enjoyed his perspective on Russian things and he helped me with some language questions.

Excellent guide, both in his WWII knowledge and also history of Russia. Personable and easy to talk with. Really increased my knowledge of Russia.

Went smoothly.

Comfortable.

Beautiful, good location, great food.

Less convenient for walking in downtown, but close to rail line. Beautiful inside and good food.

Very nice hotel, clean and the food was delicious. Good location.

East trip.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 29, 2017
profil
Mr. James Haggerty
Kingston, Pennsylvania

11-day Eastern Front review

The tour was excellent. We saw a lot of places during a fairly quick tour. I think we should have had a guided tour of the Hermitage and a look inside St. Basil's. Also, more about the Minsk-Moscow highway and a drive out into the steppe would have been nice. Overall, a well-organized, worthwhile trip.

Niki kept things under control and somehow kept a sunny, positive attitude the whole time!

If you know about the siege, the information is a little too basic. Wished the guide had spent more time on what's in the collection, rather than just telling the story of the siege.

Way too much time spent here. Better spent across the street at the Peter and Paul Fortress.

Maybe the best thing we did in St. Petersburg.

Didn't go to this.

Worth the trip. We should have left earlier in the morning and gotten back sooner. The stop at the Children's Memorial didn't add a lot.

Disappointing. A great memorial, but the museum didn't have an organizing theme and just appeared to be a bunch of stuff in display cases. We spent way too much time outside looking at the vehicles, planes, ships, and mock fortifications.

Fabulous. Best part of Moscow. Not sure why we didn't go in to St. Basil's. Glad we went on the subway a few times.

Overrated. The tank collection, as far as WW II tanks go, is lacking. Wishing we had more history of things that happened on the Moscow-Minsk highway (Napoleon, 1941 offensive, etc.) and maybe stopped at some other places rather than all morning in the museum. Also, we should have left earlier to beat the traffic and to get more in during the day.

It isn't really the closest German approach. Took way too long to get to, and way too long to get back to hotel. Basically, just a couple more tanks and artillery pieces, and we've already seen enough of those.

Feeling like we saw most of the important sights. Wished we had driven out to Kalach or had at least gone out to see the steppe on the ground.

It's a must stop, but not a lot to see. I wish we had been able to stop somewhere to get a look at Tsaritsyn Gorge. It was a very important feature and was the German boundary between armies. Would have liked to have a better look rather than just going over the bridge.

Maybe the best war memorial I've seen. A must stop and worth all the time we spent there.

Best museum on the trip. The museum guide was great. Saw a lot of neat items in the collection. The flour mill is must see, and this led to a pleasant walk back to the hotel.

We had to go these places, although just being on the banks of the Volga in this area was more important than seeing the rebuilt factory exteriors.

Cruise was interesting, but wished we could have approached the eastern bank more to get an appreciation on the width of the river (the islands are in the way.).

Victor is a gentlemen and a great guy, but he needs to be more assertive with the group.

Oleg is the best. MVP. Not just about the sights, but about Russian life and history in general. He made the trip.

The train experience was fun, including the stations.

Can we find a way to keep the water cold? A cooler, perhaps?

I liked Aeroflot and thought the service was reasonably good.

Details...

Customer service
8.5

Hotel
6.0

Meals
7.0

Sights
6.5

Guide
10.0

Transportation
8.8

Procom overall
9.0

8
Very Good
August 29, 2017
profil
Mr. William Neikirk
Somerset, Kentucky

11-day Fields of World War I review

great

5 stars are not enough. I rate both of them a 10

Charlie is a 10 also. Took care of everything. Solved all problems, large or small

Best part of the trip

Wish there were more time at Verdun to see more of it

very interesting

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

10
Excellent
August 29, 2017
profil
Mr. Ed Becker
Indianapolis, Indiana

11-day Normandy to the Bulge review

The tour was awesome! Informational and overwhelming at times.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.8

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
August 27, 2017
profil
Mr. Scott White
Windham, New Hampshire

11-day Fields of World War I review

La Citadelle lacked working air conditioning and usable electrical outlets. The other hotels were very nice.

This tour was an outstanding "once in a lifetime" experience. The expert guides/historians were outstanding and provided unique insights into the various battles and events of World War 1. I would highly recommend it to anyone interested in the history of World War 1.

The meals were generally very good. This only issue was the wait times for some.

I don't know how he did it. Very talented driver.

Iain McHenry was especially outstanding and generous with his time and knowledge

Charlie was great. Very much appreciated his attention to details and making sure everyone was comfortable.

5 plus - a unique experience

Details...

Customer service
10.0

Hotel
7.5

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
August 26, 2017
profil
Mr. William Glenney IV
Coventry, Connecticut

11-day Fields of World War I review

Outstanding in all regards. That is why I would recommend your tour.

Food was great. One consideration might be to have box lunches on 2-3 of the days in order to avoid 2+ hour lunches every day.

Can't say enough good about him.

Details...

Customer service
10.0

Hotel
7.5

Meals
8.0

Sights
9.1

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
August 25, 2017
profil
Mr. John Carney
Bernalillo, New Mexico

11-day Fields of World War I review

Amiens hotel minimum room amenities. Metz - the rooms were too warm for comfortable sleep. I found much of the staff to be abrupt and poorly mannered

Superb. I would recommend the tour as the best manner in which to gain an appreciation of all things WWI. The war that was fought without a reason, using American Civil War Infantry tactics with modern weapons.

Too much food. I suggest that you discontinue the elaborate lunches. They were very time consuming, once taking all of two hours. Several of the restaurants had difficulty accommodating our large group in an efficient manner. At times, there was more than a 30 minute delay between courses.Every fellow traveler that I spoke with agreed. Please consider preparing a simple box luch - a sandwich and snack or perhaps give the tour members 45 minute to grab a snack at a local place.The cost is not a factor but the length of time, delays and overload of food made dining the least enjoyable part of the tour.

Wifi was undependable. perhaps it was often the fault of poor reception but I suspect the system is not very good.

WOW! Two absolutely superb guides and historians. Brilliant!

"Above and beyond the call of duty." Charlie is a PRO. Special thanks for arranging a last minute memorial ceremony for the group at a cemetery. We were in good hands with Charlie.

Ceremony at the cemetery was a highlight

Details...

Customer service
10.0

Hotel
6.5

Meals
5.0

Sights
8.9

Guide
10.0

Transportation
8.5

Procom overall
9.0

8.3
Very Good
August 24, 2017
profil
Mr. Ralph Garfield
Manalapan, New Jersey

11-day Fields of World War I review

all were very good

It was extremely educational.I would earnestly recommend this tour because so few of us have much knowledge of the impact of WW1

a great driver

both were superb

a wonderful man

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
August 24, 2017
profil
Mr. Greg Weigel
Louisville, Kentucky

11-day Fields of World War I review

Perhaps a short note or brochure on each stop although these were available at most stops.

Only problem was with the AC at the Hotel La Citadelle. Not your fault though.

Was pleased with the tour and yes I would recommend your tours.

Meals were very good but I would prefer a smaller and shorter lunch period and more time to tour.

All were excellent, professional, and knowledgeable.

Charles did an excellent job. Enough said could not ask for a better guide.

Would like to have seen where the Lost Battalion fought. Perhaps also where Sgt. York as awarded his MOH.

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.5
Excellent
August 24, 2017
profil
Mr. Lee Danner
Kingwood, Texas

11-day Beyond Band of Brothers review

I appreciated the friendly and prompt responses to my questions and requests.

It was very comprehensive and easy to digest.

weather was great in each location, but lack of a/c in Bastogne could have been a problem if it had been warm at night.

This was a great tour.

This tour greatly exceeded my expectations. We were kept busy, but it proceeded at a good pace. Each of out guides was outstanding. It was a joy traveling with fellow Americans and with such accommodating hosts, on a wonderful itinerary.

Great variation in menus. I would have liked to eat in more locations, but the food was great.

I'm spoiled and would request better internet. Everything else was great with the coach and our outstanding driver.

A wonderful / knowledgeable team. They had answers to all of my many questions and went out their way to make our trip memorable. We could tell that they loved their jobs. They are all treasures.

Robert was very conscientious and attentive to our needs and safety. He really seemed to care that we had a great time. I tend to walk around with my mouth hanging open in amazement, not paying attention to everything that I should. Robert looked out for me and the others. However, this fine review would have been for naught if he would have let my luggage be mistakenly removed from the bus at CDG on our interim stop. He really saved the day by being observant. He even turned out to be a good guide for our final day in Normandy.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.7
Excellent
August 24, 2017
profil
Mr. Arvid Saele
Peosta, Iowa

9-day WW2 Bucket List on a Budget review

This particular tour hit the spots that have been on my bucket list for many years.

Accommodations were excellent.

I have nothing to complain about.

I would consider it a fairly intense seven days covering some important places in the history of WW-II. I think eating the noon and evening meal on your own allowed some flexibility in schedule that allowed individuals so desiring to see more.

I felt she did an excellent job of keeping us informed and on schedule in a very likable manner.

Details...

Customer service
10.0

Hotel
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 24, 2017
profil
Mr. Ralph Sombrio
Orange, Texas

11-day Fields of World War I review

The hotels did not seem to have a grasp on what Air Conditioning means. Rooms could have been cooler

Would have liked to spend more time at each location, but I realize that we were on a tight time frame. Would recommend the tour to everyone interested in WW1. Everyone involved was very helpful, and everything was very interesting

The meals in Belgium were enough to feed an army. A little bit too much

Very well prepared . Lectures were well delivered.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 24, 2017
profil
Mr. Russell Shearer
Augusta, Georgia

11-day Fields of World War I review

It is an excellent tour that imparts information not generally know by many people.

Details...

Customer service
10.0

Hotel
8.5

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 23, 2017
profil
Mr. Terry Englund
Hot Springs National Park, Arkansas

11-day Fields of World War I review

Our room had an bad odor

Always first class

The tour was awesome!!!

very good!! would like a couple of options each meal, but I understand the difficulty of this

Janus is the best driver in the 4 tours I've had with Procom!

I don't think it's possible to get better local guides than these two!!

Charlie is the king of tour managers!!!!! he goes out of his way to make you happy. I consider myself lucky to have been on 3 tours with him!!!

Great!!!

Details...

Customer service
10.0

Hotel
8.8

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 23, 2017
profil
Mr. Fredrick Seeger
Reston, Virginia

11-day Fields of World War I review

Locations were all excellent. Breakfasts were best (in order) Ypres, CDG, Amiens, Metz. Other observations of the rooms are uncorrectable (poor and insufficient electric plugs, spotty a/c, etc) so I will decline to complain.

This was an excellent tour for an exposure to the significance, tactics, weapons, and soldier sacrifices of WWI. More refinements of the itinerary to maximize the experience (not the food) would improve the product. The tour is an excellent exposure to a war that sadly, is somewhat overlooked by Americans.

I enjoyed the quality of the meals. I did not enjoy the 2 hours for lunch. I would sacrifice quality for more time on the ground. If I wanted gourmet food I would book a tour of gourmet food locations. With "Band" I expected to maximize the time "on the ground" spent in a museum, cemetery, memorial, or battle position. Several co-travelers complained about the size of the meals, they were a fine size to me. My objection is to the daily long lunch time and losing exploration time.

Excellent and skilled driver. Always on time and he had the bus clean and ready to go.

Both guides were outstanding. They were the highpoint of the tour. I would suggest that "Band" provide a map of the areas to be explored, either by the day or by the guide. The large "Band" map provided was not helpful. I expected a map that I could use every day to track my location especially with a reference to the WWI operation(s) discussed. I purchased a commercial French WWI map late in the tour which was helpful to get me oriented.

Charlie was outstanding. He took great care of all of us. He supported very well the one member of the group who had to depart early due to a family emergency.

this was a WWII site so it doesn't "fit" into the WWI itinerary. There are other WWI sites and museums to visit without resorting to the availability of a WWII substitute.

although this was technically not a WWI stop, there is value in seeing the Cathedral.

Details...

Customer service
8.7

Hotel
7.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
8.0

8.5
Very Good
August 23, 2017
profil
Mr. Patrick Leary
Pleasanton, California

11-day Fields of World War I review

A map of where we were going. Nt just a map, but a map with the travel routes already highlighted

Metz : For an upscale hotel I found a lot of inconvenience items. No courtesy water (no big thing but a expensive hotel should offer that. WIFI was awkward. Diner service could have been more friendly. Heat and AC did not seem to work.

Great tour, hit the right spots with the right amount of detail.

We spent too much time and too much money on lunches. I was there to see WWI and tour. We spent 2+ hours sometimes on 3 course lunches ... all we needed was a light lunch .. a box lunch on the bus would have been just fine. I found myself wasting a lot of food because we ate too much.

Both were Awesome. It was good to have two different guides of awesome caliber. Gives a different perspective.

He was most concerned about getting to right and he did !!

This was awesome

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.9

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 23, 2017
profil
Mr. Peter Katopes
New York, New York

9-day WW2 Bucket List on a Budget review

All my questions were answered promptly and completley.

All my questions were answered to my complete satisfaction.

Although it was a "budget" tour, the hotels were more than budget quality. No complaints here!

The tour more than satisfied my expectations. I would recommend it because of the tour manager, the itinerary and the price. I generally don't like tours--but I sure as hell liked this one!!

The coach was extremely comfortable and modern. Our driver, Charley, was superb--a very skillful and competent driver. I felt absolutely safe in his capable hands.

All the local guides were extraordinary!The only complaint was that at Angoville we were told that an old woman named Genevieve had witnessed the events there as a child, she said nothing beyond a mere hello. It would have been very interesting to have been able to have some kind of conversation with her.

Rudy is a delightful young man!! He is not only extremely intelligent and knowledgable, but his temperament is perfect for dealing with a fairly large group of people ranging in age from 16 to 70+!! I thought he was great.

Steven was a first-rate resource for this and for Dachau!

Being able to speak to the proprietor, Charles, was an unbelievably enriching experience.

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 21, 2017
profil
Ms. Deborah Whitted
Coppell, Texas

9-day WW2 Bucket List on a Budget review

5 stars!

The tour is exceptional & the historical guides were very knowledgeable! It was truly a fabulous trip!

Peter was absolutely amazing & talented!

Outstanding!!!! She was absolutely amazing! I am a flight Attendant & have flown for 38 yrs!!! Camille is a natural & is gifted at dealing with people....we had a couple of difficult guests who were ridiculous & she was incredible in her diplomacy when dealing with them......one guy was a complete jerk!!!!!! Camille could not of been more professional! Total admiration for her demeanor & diplomacy!

Details...

Customer service
10.0

Hotel
7.3

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
August 20, 2017
profil
Mr. Mike Luepke
Bonduel, Wisconsin

9-day WW2 Bucket List on a Budget review

The meeting point at the airport was a bit confusing

Great tour! The free time seemed a little to much. Went to all the places I wanted to see and the German Cemetery was great to see the war from both sides.

Our driver Charlie was top notch! He went places with that bus where I didn't think was possible.

Rudy in Normandy was GREAT!!! Best guide of the trip. He really brought the history to life

Would have liked more time there.

Wanted to see the other half of the camp...Don't know if that's even possible

Felt rushed at the American Cemetery...would have liked more time there

Details...

Customer service
9.0

Hotel
9.3

Sights
9.9

Guide
9.3

Transportation
10.0

Procom overall
9.0

9.4
Excellent
August 18, 2017
profil
Mr. Randy Cramer
Savage, Minnesota

9-day WW2 Bucket List on a Budget review

I would highly recommend pro com,every aspect of the trip is thought out,resources for any questions ,available,phone call or my trip web page

Real comfortable coach,

Local guides were terrific,steves walking tour of Munich,the listning device ,didn't miss a word,

Didn't worry about a thing,Rudy was on the job,seemed to anticipate any question I might have ,

Details...

Customer service
10.0

Hotel
6.0

Sights
8.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
August 18, 2017
profil
Mr. Roman Sheer
Wayland, Massachusetts

9-day WW2 Bucket List on a Budget review

Great experience. Would recommend the tour.

All very good.

Foggy day. Could not see the mountain view.

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 18, 2017
profil
Ms. Candace Parry
Towanda, Kansas

9-day WW2 Bucket List on a Budget review

Quick and effortless.

Great tour. Yes would highly recommend. We did like the option to get our own meals during the day/evening instead of organized meals.

Lots of information. Sometimes get to be overwhelming.

Rudy was fantastic. Tour coordination excellent. Rudy was knowledgeable about the area and what we were to do. We appreciated his guidance as far as the order to visit sites to make the best use of our time. Very much enjoyed the tour with him.

Third Reich tour very interesting

Details...

Customer service
10.0

Hotel
8.7

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
August 18, 2017
profil
Ms. Carolyn Foland
Sacramento, California

9-day WW2 Bucket List on a Budget review

I found the tour added to my knowledge and I especially liked the times with local guide Rudy that we visited with local people. I liked Rudy's enthusiasm for the soldiers and residents. In addition to seeing the famous sites, I also gained understanding of what happened during the German occupation of countries.

Everything was comfortable and Rudy and Charlie worked smoothly together.

I liked Steve's commentary in Dachau, but didn't feel I gained all that much in the walking tour.

Rudy was most helpful to all the members of the tour. When anyone asked for information he gave it to them or found out for them. He was very patient with everyone.

It was great seeing Jack lay the wreath at Patton's grave.

Interesting, but for the fog. No one can control the weather.

I loved meeting the man at Brecourt Manor

Details...

Customer service
10.0

Hotel
8.7

Sights
9.3

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 18, 2017
profil
Mr. Keith Pemberton
Bellefontaine, Ohio

9-day WW2 Bucket List on a Budget review

Rooms were usually too warm for me. The ability to control the temperature was restricted.

I enjoyed every minute of the tour. As I said previously, maybe more time at Pointe du Hoc and less at the American Cemetery. This tour has AWESOME bang for your buck.

First class bus and Peter is a master at the wheel !

They were all very knowledgeable and included many interesting stories of individuals that you never have heard before.

I wish we could have spent more time here. More to see.

Maybe a little less time here and more at Pointe du Hoc

Details...

Customer service
9.3

Hotel
8.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
August 18, 2017
profil
Ms. Judy Pagel
Kingsburg, California

9-day WW2 Bucket List on a Budget review

I was very impressed with the tour and would highly recommend it to anyone that will listen.

Rudy was the very best. One can see and hear his passion.

Rudy was great. Always available for questions.

Awesome!

Loved the 3rd Reich tour

Strange place

Loved the private visit with the owner of Brecourt Manor

Details...

Customer service
8.3

Hotel
7.3

Sights
9.5

Guide
8.7

Transportation
10.0

Procom overall
10.0

9
Excellent
August 18, 2017
profil
Ms. Kathleen Campbell
Dallas, Texas

9-day WW2 Bucket List on a Budget review

Camille did an absolutely fantastic job of guiding us on our journey. She was extremely enthusiastic and provided an incredible amount of information. She was also most tactful in dealing with some of the travelers who were less than punctual.

The website was a little bit unwieldy but it did a great job of providing all of the information.

Details...

Customer service
10.0

10
Excellent
August 18, 2017
profil
Mr. Frederick Blinne
Wake Forest, North Carolina

11-day Normandy to the Bulge review

room was very small on Omaha Beach.Could not walk round the bed when the desk chair was pulled out. Would be willing to pay a little more for a larger room. The hotel was very nice overall.

I thought the tour was very good. I am not a WWII buff, attended because my husband was so interested in going. I learned a lot and enjoyed seeing all the areas we visited. The museums were amazing. This trip was far more than I ever expected. All the tour guides were so well prepared and presented complete information. We had so many meaningful stops.

meals were very good and gave us a sampling of local cuisine. I would have liked to have a couple dinners on the way back to the hotel rather than having most meals at the hotels.

The coach was comfortable. Since our group was small, we had room to spread out. Charlie is an amazing driver. We couldn't believe some of the tight spots he was able to get through.

Great stop. Would have liked to have a little more time there to see the shops on the way back.

very interesting and provided great information

Rudy did all he could to make the tour interesting and meaningful. He knew so much about the places we visited. He did a great job of keeping us on a schedule!

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
August 17, 2017
profil
Mr. Charles Freund
Arlington, Texas

9-day WW2 Bucket List on a Budget review

Niki Montgomery was awesome!

If anything Procom provided too much info, had to filter what was most important for me.

Primary issue with most European hotels is that the rooms are stuffy. A fan in each room would have been helpful.

Nice bus but, some of the days are a little too long in my opinion to be cooped up in such close quarters with 40 other people.

Guides were excellent & knowledgeable...Munich guide seemed a bit anti American?

Camille is a fantastic guide! possesses great people skills which are absolutely required when dealing with such a diverse group of folks. I hope I get Camille on my next tour!

Only because it was cloudy.

Details...

Customer service
10.0

Hotel
7.7

Sights
9.8

Guide
9.0

Transportation
9.0

9.1
Excellent
August 17, 2017
profil
Mr. Richard Tedrow
Granbry, Texas

9-day WW2 Bucket List on a Budget review

Great service

I loved the tour and I liked the way the bucket list tour lets you get your own lunch and dinner so you can eat or not on your own time schedule.

Peter are driver is a magician with the bus. we went to places I never thought he could get the bus in, but he did. I'd ride to hell and back with him because I know he would get me back.

Camille was fantastic and very professional. As with all groups there are some people who can try your patience. Camille handled it professionally and politely. She is a great asset for Procom tours.

Details...

Customer service
10.0

Hotel
8.7

Sights
9.7

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 17, 2017
profil
Ms. Lauren Glass
Pensacola, Florida

9-day WW2 Bucket List on a Budget review

Excellent, informative tour.

Outstanding job. Kept us well informed.

Details...

Customer service
9.7

Hotel
9.3

Sights
9.2

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
August 17, 2017
profil
Mr. Richard Craig
Crystal Falls, Michigan

9-day WW2 Bucket List on a Budget review

All were exceptional accomodations

An excellent tour. Better than I expected.

It was a lot to see in the time allotted but I never really felt rushed. The itinerary was well planned, buses were comfortable, guides were very professional and accommodations were very nice. Met some great folks.

Peter did a fantastic job getting places on time and has great driving skills. Also very helpful loading and unloading luggage.

All very knowledgeable and willing to provide additional information. They really made the history come alive.

Outstanding. Very knowledgeable and a great communicator. She kept the group informed and was great keeping to the schedule.

Very moving

Hard to imagine the suffering they endoured

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.8
Excellent
August 17, 2017
profil
Mr. Jason Weaver
South Sioux, Nebraska

9-day WW2 Bucket List on a Budget review

Yes. Hope to take more.

All very knowledgeable

Very good

Didn't have enough time to see it all. To much free time and would have liked to spend to spend more time in the museum.

It was very moving to have a WWII vet lay the wreath on Patton's grave.

The walking tour was great. To much free time for us.

Only because it was very foggy that day. The documentation center would have been more interesting if we were given papers of translation in English.

Very nice cemetery.

The farm tour was one of the highlights of the trip. Talking with the descendant was very personal.

Very interesting. We found the church to be very interesting.

Details...

Customer service
8.3

Hotel
7.3

Sights
9.2

Guide
9.3

Transportation
10.0

Procom overall
10.0

9
Excellent
August 17, 2017
profil
Ms. Miriam Blinne
Wake Forest, North Carolina

11-day Normandy to the Bulge review

Our travel consultant was nothing less than fantastic

Very, very satisfied.

Hotel room in Omaha beach was cramped and there were very few electrical outlets. Bastogne hotel was great. Had some trouble checking in in Frankfurt, and had only one wait staff for our dinner there making the service slow. Our waitstaff person made the best of a bad situation. The showers in Europe are not to my liking, but that is not limited to our hotels.

Top of the line all the way.

Was an interesting and frankly emotional tour. I would highly recommend it to all those interested in WWII history. It was very meaningful experience to be at the locations I had read extensively about with a group of like minded people and great tour leaders.

Meals were very good and the variety was fantastic. Only had one main dish which I was not fond of.

Having 16 tour members on a 55 passenger bus was special. In addition, that Mercedes coach was top rate. As I said before, Charlie did a fantastic job.

Could have used a little more time.

Rudy is very, very knowledgeable and passionate guide. Henri was also knowledgeable and had first hand knowledge of events which made it so interesting and, in fact, emotional.

Rudy did an excellent job with our group. He was always pleasant and helpful. His tour leading experience was very visible. Charlie is a great bus drive and navigated us through narrow crowded streets and roads with great skill.

Top rate.

Lunch there was great in a fantastic location.

Fantastic tour guide

Our Bastogne special guest made this tour memorable as well.

Wreath laying made it a very, very special event.

Special guest made it memorable

Details...

Customer service
10.0

Hotel
8.7

Meals
9.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
August 16, 2017
profil
Ms. Jane Levering
Towson, Maryland

8-day Battle of Britain review

Very clean and great meals.

I would recommend this tour for the great price that includes very good lodgings, food and transportation and tour guides.

Excellent! Would contact her again.

Musty for me...I am allergic to mildew but good to see.

Details...

Customer service
7.7

Hotel
10.0

Meals
8.0

Sights
6.2

Guide
10.0

Transportation
9.5

Procom overall
9.0

8.6
Very Good
August 13, 2017
profil
Ms. Kaitlyn Batchelor
Waynesville , North Carolina

11-day Beyond Band of Brothers review

It was an amazing experience and getting to watch the scenes from the mini series after visiting the sights gave a new impact of the historical significance of the war.

Details...

Customer service
9.7

Hotel
10.0

Meals
8.0

Sights
9.5

Guide
9.5

Transportation
10.0

Procom overall
9.0

9.4
Excellent
August 10, 2017
profil
Mr. Alex Owen
Marietta, Georgia

12-day Two World Wars review

Tour was very good, I would have skipped Paris and added Bellue Wood.

Details...

Customer service
10.0

Hotel
8.8

Meals
9.0

Sights
8.5

Guide
8.5

Transportation
9.0

Procom overall
10.0

9.1
Excellent
August 10, 2017
profil
Mr. Phil Manning
Colorado Springs, Colorado

8-day Battle of Britain review

Prior to the free afternoon on the last day hand out the Central London brochure earlier so people can plan their day.

good enough

Very good and I will recommend it to others. A friend is attending the September 2017 tour with his museum.

On the warm days a heavy noon meal was a little too much.

the coach was very comfortable and the driver certainly knew how to maneuver it

very impressive

good job

Not really enough time to explore the Castle.

Details...

Customer service
10.0

Hotel
7.0

Meals
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 8, 2017
profil
Mr. Jim Kavanaugh
Mundelein, Illinois

8-day Battle of Britain review

I booked extra days at the hotel through Pricom. The hotel staff could not find my reservation. The situation was very confusing to all

I plan on another tour in 2018

Overall excellent!

Meals were average

Amish is an incredibly talented driver!

Outstanding

Robert is an excellent tour manager. We had a 93 year old veteran on the tour and Robert looked after him like a son.

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
8.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

8.8
Very Good
August 8, 2017
profil
Mr. Darren Cummings
Tucson, Arizona

11-day Beyond Band of Brothers review

Everything was very smooth and helpful

once again, no issues. Everything was laid out well

All three met and exceeded my expectations

I'll do it again hopefully within the next 5 years. My son is really wanting to go.

I have already recommended the tour to several people that I have talked to since I returned. I have nothing but positive comments about the entire operation

I ate too much, now I have to work it off. It was all fabulous and you couldn't have planned any better meals. I wouldn't change a thing.

Peter was an excellent driver and I appreciate his safe driving and knowledge of where he was going. He too was a lot of fun to be around.

I couldn't imagine having tour guides with more knowledge than the 3 guides we had. I will treasure and value the information I gathered from all 3 of them and I truly hope that I will have the opportunity to meet up with them again

Camille was so friendly and helpful and I enjoyed the entire time with her. For being so young, she definitely has incredible knowledge of the places and events that were covered during the tour. I could only hope that when I do the tour again that my next tour guide does as good of a job as Camille. Thank you

A little crowded and busy and I would have liked time in Bertchesgaden

I could have done with a little less time here and more time in Bastogne, maybe 2 hours or so of free time to roam around Bastogne. I made it to the 101st museum when we had about an hour after lunch, but I could have spent more time in that museum. It's fantastic

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 7, 2017
profil
Mr. Matthew Johns
Kirkland, Washington

18-day Normandy to Berlin review

All adequate. Better place in Hamburg would be nice.

Great. Yes. Band of Bros portion was excellent and ran well. Third Reich tour had time management issues and was not as smooth.

Museum should have been built in and included. Guide talked too much here and showed pictures of things inside the museum.

Henri is outstanding.

More time in Berchtesgaden and at nest would be nice.

Details...

Customer service
10.0

Hotel
6.3

Meals
7.0

Sights
8.0

Guide
8.7

Transportation
10.0

Procom overall
9.0

8.4
Very Good
August 4, 2017
profil
Mr. Richard Mchale
Napa, California

11-day Third Reich review

The only thing that I would change is to hold to the schedule regarding free time as much as possible, as well as to review the amount of time spent in certain places like the Eagles Nest. We had little time to enjoy the top of the mountain.

I think I may have said this last year as well, but it would be better to have more options for each meal. In addition, if someone wants to upgrade their meal at an additional cost, it should be acceptable without any question.

Both Peter and Jonas were phenomenal and a joy to be around.

Love the city of Hamburg

Jutta in Hamburg seemed unprepared and in once case when we went to the Flak Tower, it was apparent that she had not prepared for our visit and she seemed to make things up as we went along. I think the sentiment as far as she is concerned was universally the same amount the group.

Steve is a great local guide.

Disappointed that the courtroom was not open, but that was not the fault of Procom.

Excellent

Eva was fantastic. She had a wonderful sense of humor, very knowledgeable, very attentive to the groups needs. She enhanced the experience a great deal.

Details...

Customer service
10.0

Hotel
8.5

Meals
8.0

Sights
9.6

Guide
8.5

Transportation
10.0

Procom overall
9.5

9.2
Excellent
August 3, 2017
profil
Mr. Charles Levering
Towson, Maryland

8-day Battle of Britain review

Very thorough. Excellent.

Lots of information. I felt prepared for the trip.

More maps

Extremely well organized and planned. No worries. Everything was taken care of.

Fantastic. She should always use her if you have the chance. Informative. Knowlegeble. Very sociable and caring.

I loved the Ultra demonstration and explanation and the fact that we were given permission to actually try it out.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
7.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
August 2, 2017
profil
Mr. Thad Dorsey
San Antonio, Texas

8-day Battle of Britain review

Outstanding tour!

Would have liked more variety of restaurants for dinner.

Driver was outstanding!

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
10.0

Guide
8.0

Transportation
9.5

Procom overall
9.0

8.5
Very Good
August 2, 2017
profil
Mr. Lawerence Darby
Federal Way, Washington

11-day Beyond Band of Brothers review

Very friendly, answered all questions

All hotels clean and neat. Meals provided were very good.

Great job all around

I posted a lot of the trip on my Facebook page. Everyone was impressed with our trip. The complete package aspect of the tour is the main reason I would reccomend it t all.

Great job. Excellent driver.

Enjoyed Camille. SHe was very attentive to me since I was older, and have a walnut Allergy. She made sure I was not given any walnuts. Wonderful job all around!

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.7

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 1, 2017
profil
Mr. Charles Levering
Towson, Maryland

5-day Normandy Invasion review

More maps!

The hotel was fine for the price being charged

Extremely well organized. Excellent communication from the origninal sign up, through the trip preparations and actual tour.

Very knowledgeable. I would have liked to have had a few maps to refer to while he was explaining diffrent stages of the battle.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
August 1, 2017
profil
Ms. Jackie Swist
Turners Falls, Massachusetts

8-day Battle of Britain review

Exceptional service!

Maybe a map of where we stay so you know where you are in relation to places we are going.

Loved it! Good food, nice rooms, and pleasant staff.

My general impressions of the tour are the things you get to do and visit for the price. Love the all inclusive where everything is done for you but enjoy the experience! I would recommend the tour for the same reasons! Worry free, enjoyable vacation!

Each restaurant was great! I liked the options and the bit of culture in them!

Exceptional driving! Those roads are crazy!!

Ruth was exceptional. You couldn't get any better!! She was so knowledgeable and personable!!

Robert was terrific! We thoroughly enjoyed his expertise! He was very professional and mature!

So much to see....

Loved the place!

Surreal to be placed where history was made!

Best place on the tour! Loved to see the real planes flying!

Beautiful!

Phenomenal place. There was SO much to see there! I loved it!!

Great talk by the guide! Such a historical place!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
August 1, 2017
profil
Mr. Robert Pellegrino
Fort Mill, South Carolina

9-day American Civil War Tour - A Nation Tested review

Will be back for another tour

Very happy with all aspects of tour

Great job by both

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.5

Guide
8.6

Transportation
8.0

Procom overall
10.0

9.3
Excellent
August 1, 2017
profil
Mr. Eric Heestand
Pemberville, Ohio

8-day Battle of Britain review

The tour was well done. Perhaps another 1-2 days could be added so more time could have been spent in central London and would have been nice to see one of the old abandoned US bomber bases near Duxford. I know this trip was previously 7 days in past years. I opted to stay over 2 extra days on my own.

Anyone that can navigate the traffic and streets of London in a motor coach bus deserves a bonus. Well done!

Very knowledgeable

Enjoyed the private instruction on the use of the German Enigma Machine. I never thought I would ever touch, not alone be able to type on one.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 31, 2017
profil
Mr. James A. Ubertalli
Hanover, Massachusetts

5-day Normandy Invasion review

Excellent every step of the way!

Top notch!

Perfect location, quiet, beautiful and roomy.

Clean, top level manager, accommodations, food and guides. I generally travel at 5 star hotels and hope for the best service and food and Beyond Band of Brothers met and exceeded my expectations!

Great variety and quality. Especially liked the meal at Omaha beach hotel.

Christophe Raufe (sp?) was absolutely phenomenal! So much information from many sources and open to conversation too.

I was a bit skeptical to be on a large tour, as this was my first, but Robert was beyond excellent in every way- personable, a great manger of people and time (not every tour participant is easy to deal with but the group never saw anything but the best of Robert.)

excellent

The guide was a great addition and having him along in the bus was terrific.

The festival and shops were a real plus.

We ran a little short on time but Robert was great at keeping us together!

Details...

Customer service
9.7

Hotel
10.0

Meals
10.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 27, 2017
profil
Mr. Randy Trowbridge
Tucson, Arizona

11-day Beyond Band of Brothers review

Great work by all.

Kept the information flowing

Great tour. Would like to see a little more free time but there was a lot of places to cram in so I understand.

Ate way too much but did not gain weight.

Peter was great

It would be sad to loose any of these guides.

Knew how to handle the group. Easy to work with.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 26, 2017
profil
Mr. Eric Moots
Eureka , Kansas

11-day Beyond Band of Brothers review

first structured tour I have taken in a long time. could have spent more time at some of museums in Normandy. Great tour

a little too much chicken for me. would have liked a little more seafood options but understand not everybody enjoys that

amazing job of driving a large bus in confined places

Henri was great

Details...

Customer service
9.7

Hotel
9.0

Meals
9.0

Sights
9.1

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 25, 2017
profil
Ms. Kim Villella
Chandler, Arizona

12-day Two World Wars review

The hotels were very comfortable, clean, and safe. They had all of the amenities needed, and were in great locations for our needs.

This was our first ever multiple day tour. Everything went really well. If there was any type of hiccup, our tour manager, Rudy, handled it with ease. There was never any issue with that. At museums we had entrance tickets and avoided long lines. Our local tour guides shared so much with us that we would never have known if we'd traveled by ourselves. It was a smallish group that got along great. We all learned quite a bit while enjoying the sights of many beautiful European cities. Kudos to everyone at Procom. We're already looking through the book for potential next trips!

Great food and a LOT of it!

The small bus we had was great for some of the narrow roads, but the seats were NOT comfortable on those long travel days. Also we had WIFI troubles on a couple of those long days. And when the WIFI did work, it would only let you on it for about 15 minutes, then you'd get bumped off for being out of data for the day. It was nice having the DVD and movies on the long travel days, but not sure how well the people in the back of bus could see the screen.

Our guides did a great job. My only "criticism" of Jeanne in the Holland museum was that she didn't want us to wander off and look at things that interested us. She wanted us right in front of her listening to her story of everything. While that is OK, that didn't leave us any chance to see other items that were of more interest to us personally. She literally came and rounded us "roamers" up to get us back in front of her. We were usually just a few meters away from her, but she didn't allow that! Rudy was by far the best, most interesting with facts, and he was also great with the 13 year old boy who was on our tour. He really made that young guy feel included and special that day.

While this was interesting, it didn't really seem to fit into a WWI & WWII trip.

This was the most beautiful and moving experience of the trip. And our local tour guide, Rudy, was an amazing wealth of knowledge and personality.

The entire time in Normandy was outstanding.

Beautiful but so crowded.

Details...

Customer service
10.0

Hotel
9.0

Meals
9.0

Sights
9.2

Guide
8.5

Transportation
8.5

Procom overall
10.0

9.2
Excellent
July 22, 2017
profil
Mr. Eli Brinkman
Marietta, Georgia

12-day Two World Wars review

Rudy was an amazing guide and from what I have heard procom was very easy to book with.

Rudy was great and all of the local guides were great and the information was sometimes a bit over whelming due to the amount of information coming at you so fast.

it was so very interesting and I learned so much on the tour. if you are looking for a history tour with some amazing sightseeing thrown in this is definitely the tour for that.

Rudy was an amazing guide and I would tour with him again. this was the best trip in my life.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
6.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
July 21, 2017
profil
Mr. Bill Malesich
Simpsonville, South Carolina

12-day Two World Wars review

Overall I rate the tour an "A". I would recommend as traveling with group, the local guides are available and we saw many battlefields, many cemeteries and museums which would be difficult to locate, PLUS in group we skipped long waiting lines.

Details...

Customer service
8.7

Hotel
9.6

Meals
8.0

Sights
8.1

Guide
8.7

Transportation
9.0

Procom overall
8.0

8.6
Very Good
July 19, 2017
profil
Ms. Sherry Williamson
Aiken, South Carolina

5-day Normandy Invasion review

The Hotel Mercure was very nice. The breakfasts and dinners were very good and service was excellent. I enjoyed the Espresso in the mornings. I am very short, therefore the bathroom mirror was positioned too high for me to see to put on makeup. This was not a problem for most people I am sure. Also, the tub/shower was high making it difficult to get in and out of the shower. This was not a problem for me but I could see how it would be for others. Our room #6 was the first room on the right behind the desk. The lounge was nearby and there were several noisy groups late into the night enjoying themselves. At one point my husband went out into the lobby area in his shorts and asked for them to be quiet. I would not recommend this getting #6 for this reason. The grounds and service at the hotel were very nice.

Excellent. I have recommend this tour to others I know that are interested in a comprehensive D-Day tour. There are others but this is by far the most well run.

All meals were very good. The only negative would be that the pork chop on the final night was a little tough. Service was great.

Charlie amazed me how he could maneuver the bus in tight places and he was always careful.

Rudy was an excellent guide. He was full of interesting facts as well as being quite funny.

Robert did a wonderful job keeping us all together and informed. It is quite a job to keep 29 adults in line. Robert was also very well informed. I can tell that he has done his homework.

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.5

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.4
Excellent
July 18, 2017
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Mr. Timothy McElheney
Elk Grove, California

9-day American Civil War Tour - A Nation Tested review

Would highly recommend and want to go again!!!

Details...

Customer service
9.5

Hotel
7.3

Meals
7.0

Sights
8.8

Guide
8.3

Transportation
8.0

Procom overall
10.0

8.4
Very Good
July 17, 2017
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Mr. Fred Horowitz
Lebanon, Pennsylvania

12-day Two World Wars review

Nikki Montgomery was very helpful

Excellent choice of hotels - all very well placed in the city

Service and cost of the tour cannot be beat!! I highly recommend this tour or my previous tour as of very high quality and an extraordinary bargain given what you receive and the cost of travel today. Great hotels, outstanding meals and no expense was spared even when things came up for which there were extra expenses. For example, the Gardens of Versailles were an extra cost to Procom, but without hesitation, Rudy paid the extra fee because the Gardens were extra on Saturday. That to me was the kind of extraordinary service that Procom provides.

Best value in travel!

I would rate the meals even better than last tour. The meals were outstanding!! The selection and choices could not have been better. Procom has set a very high standard for meals on the tours that may be very hard to match by other tour groups.

very comfortable coach. adequate stops for breaks and the driver was outstanding.

Each of the guides was knowledgeable and fun. Excellent choices except for Ange in Paris who was adequate, but not up to Procom standards.

Been there before and thought the gentleman docent was very good this time

thought the first tour of the site was better

Unfortunately the guide had a difficult accent and spoke too fast

all very good especially the gardens

The guide on the WWI sites was excellent - all three days

outstanding tour guide despite the heavy rain

the fact that we had tickets in advance was a real plus for the tour group otherwise a very, very long wait. congrats to Procom!!

Details...

Customer service
9.7

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
9.3

Transportation
9.5

Procom overall
10.0

9.6
Excellent
July 17, 2017
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Ms. Norma Pellegrino
Fort Mill, South Carolina

9-day American Civil War Tour - A Nation Tested review

excellant

very satisfied

out of the 3 hotels, the Hyatt was the best. food was good. bar was good. nice large room and excellent staff.

very satisfied

Being my first tour, I would recommend it because of what I learned, how I was treated and excellent guides.

hotel food was good. bus boxed lunches were a bit uncomfortable to eat without a fold down try. restaurant meals excellent.

Bus needed eating trays and or cup holders. and more leg room. the driver had tough traffic situations which caused alot of stop and go. he was very personable.

great job and informed. they took good care of us and always available to call if needed.

not enough time to view the entire museum

lots of info given. walking should have been slower.

enjoyed Harpers Ferry. Great guide.

Very good. Great guide.

Bull Run sounded one sided at times. All in all good.

Loved it.

Way to much walking. S/B less than 1 hour.

Excellent.

Very moving. Learned alot.

Amazing.

A little hot, but loved every minute of it.

Enjoyed.

Interesting but depressing

Too much walking. we skipped it.

Excellent

Very good. But very hot to do extensive walking.

Great

Should have had trolleys for the group. Too long of a walk.

Very knowledgeable,but needed roller skates to keep up with him.

great job

great job

her first time. did awesome.

the best

great job...a bit too long winded.

knew his stuff..but went fast and pushed his book too often

Details...

Customer service
10.0

Hotel
8.7

Meals
8.0

Sights
8.7

Guide
8.3

Transportation
8.0

Procom overall
10.0

8.8
Very Good
July 15, 2017
profil
Mr. John Nepolitan
Pearl River, New York

5-day Normandy Invasion review

Loved the my trip page everything was in 1 spot

would have been nice to stay in town, but after long days out it was nice to come back to a very quiet location. Hotel was great

The tour was great and I already have told others about it and recommended it

never ate so well. I am a very plain and picky eater and was a little worried about the food before the trip but everything was perfect. Cannot believe how good everything was at each meal

Bus was always clean and well stocked with water. wifi worked great and cannot believe how he was able to drive and park that bus along those narrow streets

unreal the amount of info but at times maybe went on a little to long

she was very much on top of everything. When the pick up bus was going to be a minute late she called to make sure I did not panic (great touch), when i emailed her a question 1 night after we got back could not believe how fast she got back to me. Kept the group together, moving, informed without being pushy. Great job

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 14, 2017

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