Read history tour reviews

Welcome to this page dedicated to the hundreds of reviews that passengers of Procom's Beyond Band of Brothers Tours have left over the years. The reviews are listed most current to oldest, but you can also filter to show comments in each category they rated or by the type of the tour as well.


To contact the passenger who authored a particular review, simply click on the “please, put me in touch” button and fill out the form on the following page. We will contact you directly with details shortly afterwards. Feel free to contact more than one author.


We firmly believe that where you go becomes who you are and look forward to welcoming you on one of our historical tours in the future.


Travel with Procom and the rest is history...

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Mr. John Prizner
Murrysville, Pennsylvania

5-day Normandy Invasion review

I would definitely recommend the tour

Needed more time at the cemetery

Outstanding!

Details...

Customer service
9.0

Hotel
6.0

Meals
10.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
9.0

9
Excellent
July 25, 2019
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Mr. Gary Piazza
Highland Ranch, Colorado

8-day Battle of Britain review

Nice mix of famous sites included as well

Very good meals

Very organized and a very nice person

Fantastic! I liked that she offered information about London in general too

Details...

Customer service
8.0

Hotel
9.0

Meals
8.0

Sights
7.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
July 25, 2019
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Dr. Susan Messer
Greenville , South Carolina

8-day Battle of Britain review

First class. Organized. Met every need of every tour member

Intelligent, knowledgeable, positive, caring

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 24, 2019
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Mr. Thomas Kage
Marathon, Wisconsin

8-day Battle of Britain review

Was very happy!

Because they are professional people that offer great service

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
July 24, 2019
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Ms. Kimberly Sorbello
Davis, California

11-day Fields of World War I 100 review

The guides and tour manager have all been very receptive to questions at any point.

I chose this tour because I have spent years reading "bottom up" history of WW2 and realized I knew next to nothing about WW1, which was really the reason WW2 happened. This tour opened the windows for me to grasp many facets of WW1.

There was just too much food! It felt like having to choose between gluttony and rudeness. But it was all delicious and well presented!

The bus was so new it seemed to be "off-gassing" and made my existing cough flare up as soon as I got in each day.

Charlie ROCKS this job! I had him also in the Grand Pacific. He's wonderful.

My #1 goal!

THIS!!! yes!

What a fountain of knowledge and enthusiasm!

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
9.6

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.5
Excellent
July 24, 2019
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Ms. Joanna Kepley
Monticello, Illinois

11-day Beyond Band of Brothers R&R review

Well organized; delivered what you promised. We've had good experiences on both tours taken.

Charlie did a good job!

Glad we went, even if the weather did not cooperate.

Liked the Sound of Music Tour. The guide got a little to preachy about government and politics on the tour through old Salzburg, and went on too long.

Great, even though the weather did not cooperate. Definitely need to let people know about the walk up to the castle and option to use carriage.

Barry was excellent!

Like going to Gold Beach and Arromanches. Nice beach resort town and shopping.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.5

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 22, 2019
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Ms. Rosalie Tuttle
Bourbonnais, Illinois

11-day Fields of World War I 100 review

I believe the tour was very professionally managed and the tour overall was great.

Details...

Customer service
10.0

Hotel
6.5

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
July 17, 2019
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Mr. Henry Tuttle
Bourbonnais, Illinois

11-day Fields of World War I 100 review

It was a great tour; worth the cost.

Meals/menus were great. Service was very slow at times.

Excellent motor coach; excellent driver

Charlie did a great job keeping everything going smoothly.

Details...

Customer service
10.0

Hotel
6.8

Meals
8.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
July 17, 2019
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Mr. George Francis Thompson
Wellington, Florida

5-day Normandy Invasion review

Fantastic tour. The tour guides were phenomenal. Hotel was beautiful and everything was run perfectly.

Cant rate Jean Mare enough for his expertise in driving!

Matt could not do enough to make sure everyone was happy and got what they needed.

Very knowledgeable and interesting.

His knowledge is unbelievable! He made everything exciting as if we were there during those hours! His picture album was a treasure!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 16, 2019
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Ms. Susan Amos
North Dinwiddie, Virginia

9-day American Civil War Tour - A Nation Tested review

Outstanding

Excellent

Awesome

Super time. Extremely well-organized. Attention to detail and comfort. Felt like being with family.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.6

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.6
Excellent
July 16, 2019
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Mr. Peter Stathes
Hicksville, New York

5-day Normandy Invasion review

I would recommend this tour, well worth it.

Rey was wonderful and very knowledgeable on all aspects of the tour

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 16, 2019
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Mr. Michael Parkos
Carrollton, Texas

9-day American Civil War Tour - A Nation Tested review

It would be helpful to have a chronology of the battles showing the dates of each of the battles so that you can see how the war went from a series of Union defeats to the turning point at the battle of Gettysburg when the confederates began to re routed and finally defeated.

The tour was very well done, the Sites were interesting and the guides were very informative. The accommodations were great, the bus and driver were excellent. Meals were good except for the box lunches on the bus. Tour was well planned and the group of people on the tour were very interesting.

I would reccomend this tour, but would suggest you go on the September date to avoid the heat and humidity of early July. With the mix of memorials, museums, battlefield sites, guides, Harper's Ferry, Ford's Theater and Arlington National Cemetery you get to see all the milestones of the Civil war in Virginia and Gettysburg. I left with a greater appreciation of the deep divisions between the northern and southern states, the sacrifice of lives that both sides made and how the nation became truly the "United States" as a result of the war. I would suggest that anyone who wants to really understand the history of the Civil War to take this tour.

The breakfasts and dinners were very good. However the box lunches on the bus were very disappointing. 3 days of Potbelly sandwiches was very disappointing. You need to find a caterer who provides a more balanced meal with some fruit and/or salad selections also.

Bus and Robert the driver were excellent, the legroom could have been more comfortable.

Great museum, display about the flag was very interesting.

Great idea, but the heat and humidity made the walk almost unbearable.

History, guide and Park were very interesting.

The battlefield tour was very informative, the guide was very knowledgeable.

Park and guide were interesting. The refrain of " these trees weren't here when the battle took place was very frustrating.

Great story about Jennie Wade and her sister's efforts to have her recognized.

I dont believe in ghosts but the presenter and his stories were very entertaining.

Guide was excellent. Being able to walk the site after watching the movie added to the experience.

Seeing the actual configuration of the trenches made it much more interesting. But once again, the story " these trees weren't here when the battle occured" was frustrating.

Building and Civil War museum were very well done.

The guide's story of the meeting and the surrender was very interesting.

Enjoyed learning the history of the cemetery and the changing of the guard.

Excellent hotel with a great location

Comfortable hotel.

Great hotel with a lot of History and a great breakfast.

Re-enactors made understanding the battle of Gettysburg more interesting. Particularly when they were living and camping as they had back in the 1860s.

Details...

Customer service
9.0

Hotel
9.3

Meals
6.0

Sights
7.1

Guide
7.3

Transportation
9.0

Procom overall
9.0

8.1
Very Good
July 16, 2019
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Mr. Randall Harris
Olathe, Kansas

9-day American Civil War Tour - A Nation Tested review

Professional and good value for the price.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
8.7

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 16, 2019
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Ms. Donna Harris
Olathe, Kansas

9-day American Civil War Tour - A Nation Tested review

Very well organized and awesome tor manager in Niki. I would hire her to do everything. I would go on any tour just because she was the tour manager!!

Details...

Customer service
9.5

Hotel
9.0

Meals
9.0

Sights
8.8

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 16, 2019
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Mr. Haldor Davis
Round Lake Beach, Illinois

5-day Normandy Invasion review

Very well planned out!!

Would have liked to of looked up the relative that is buried there.

Seemed to go off on bunny trails

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.7

Guide
9.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
July 16, 2019
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Ms. Marilynn Wilke
Lake St. Louis, Missouri

9-day American Civil War Tour - A Nation Tested review

Good knowledge by the guides. I don't know how you do a better job with Petersburg but 9 months condensed in 2 hours was not enough. Movies on the bus are good but in the back the speakers were a bit tinny. Niki was a great guide but the 90 minute presentation on all the other tours available was a bit much.

Too short to really get the background of 9 months of fighting

Details...

Customer service
9.0

Hotel
8.7

Meals
9.0

Sights
8.4

Guide
9.2

Transportation
10.0

Procom overall
9.0

9
Excellent
July 16, 2019
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Mr. Brian Zita
Gualala, California

11-day Beyond Band of Brothers R&R review

All bookings done online

Information was good

Days were much longer than expected and did not match the listed itinerary . I would not recommend the tour to anyone unless they had never traveled before. Also sit down lunches took up too much time. I would recommend that lunches not included.

Catelyn did a great job

Details...

Customer service
8.7

Hotel
7.0

Meals
6.0

Sights
6.1

Guide
4.0

Transportation
9.0

Procom overall
8.0

7
Good
July 15, 2019
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Mr. Barton Kale
Silverdale, Washington

5-day Normandy Invasion review

The hotel info more prominently displayed on the trip page

The tours are very attractive from a cost standpoint- very good value. I would highly recommend to history buffs. I have mixed feelings on whether there should be more down time. I would have seen less but on some days I was pretty tired by the end of the day

WiFi was a little fussy but I appreciated the ability to charge my phone on the go

Matt was excellent- very responsive, knowledgeable and always accommodating

He was very good but I would have lived a few minutes of quite time ant the cemetery

Details...

Customer service
8.7

Hotel
10.0

Meals
10.0

Sights
9.7

Guide
7.5

Transportation
10.0

Procom overall
8.0

9.1
Excellent
July 15, 2019
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Mr. Marck Webster
New York, New York

5-day Normandy Invasion review

Exemplary

Absolutely wonderful.

Mind blowing

Awe- inspiring

Wonderful, hardworking and enthusiastic tour manager who was able to relate to everyone and bring us together as a group.

Great collection

Particularly Saipan related

Very informative

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
July 15, 2019
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Ms. Geralyn Swanson
Concord, North Carolina

11-day Beyond Band of Brothers R&R review

The tour was well-organized, informative, and secure. I would like to go on another Band of Brothers tour in Europe. I appreciate the organization and professionalism. I always felt well-informed, and I enjoyed the interaction with my fellow tour group members and tour representatives. I thoroughly enjoyed it.

Gabe was an excellent and very safe driver! He was also very helpful and professional.

This was a beautiful part of the tour. I am so glad this was a part of the tour.

The tour guide was excellent.

Excellent!

The wreath ceremony was very special to view.

This was an amazing sight.

This was an amazing experience.

We could have used more time.

Sue was very professional and excellent with her presentation of information.

Rey was very professional, and she was very informative with her presentation of information She was also very personable.

I was disappointed with the Sound of Music Tour. I did not feel that we were provided accurate information by the tour guide. It was limited.

Details...

Customer service
10.0

Hotel
9.8

Meals
10.0

Sights
9.8

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.8
Excellent
July 15, 2019
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Ms. Cathy Freedberg
Needham , Massachusetts

5-day Normandy Invasion review

I thought the tour was wonderful, enjoyed it very much.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
8.0

9.1
Excellent
July 22, 2019
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Mr. Leonard Mccutcheon
Boerne, Texas

9-day American Civil War Tour - A Nation Tested review

The tour was very well organized and the experts were great and very interesting as well as very educated in the subjects. Niki made the tour as far as I am concerned. She kept things going, fun and she cared for everyone. I would recommend the tour because of the way it is organized and put together. You can tell there is a lot of attention to detail and trying to make the best tour for your customer.

they were ok meals but expected more from the description of the tours.

I expected much more from the bus. I have a bad back and probably would not have gone on the tour if I knew the bus would be so cramped, like I was on an airplane which I can't fly because of my back. The bus portion of the tour, especially the long drives, were extremely painful for me.

Details...

Customer service
9.0

Hotel
7.0

Meals
6.0

Sights
6.6

Guide
8.3

Transportation
6.5

Procom overall
8.0

7.3
Good
July 21, 2019
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Mr. Connor Maguire
Medford, New Jersey

11-day Beyond Band of Brothers R&R review

Good tour. I would say it was fun and informational

Details...

Customer service
8.0

Hotel
7.5

Meals
6.0

Sights
9.1

Guide
8.4

Transportation
10.0

Procom overall
8.0

8.1
Very Good
July 13, 2019
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Mr. Gregory Pettine
Granger, Indiana

11-day Beyond Band of Brothers R&R review

Very satisfied

The visit to Caen was disappointing. The military battle for Caen was never discussed. Plus we arrived at Caen on Sunday, when all the stores were closed.

I thoroughly enjoyed it. Considering doing the Mediterranean tour next year, as long as we get Catelyn as our tour guide.

Not a fan of quiche, which was served twice. Most of the meals were very good.

Andreas was excellent at driving the coach.

Very small room.

Wasn’t really interested in the tapestry, but the story of what the tapestry told was interesting.

She was great! My wife and I really enjoyed her.

Very disappointed. The military value of taking Caen was never discussed.

Details...

Customer service
9.3

Hotel
9.0

Meals
7.0

Sights
7.7

Guide
8.4

Transportation
10.0

Procom overall
10.0

8.8
Very Good
July 13, 2019
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Ms. Laura Antolak
Leawood , Kansas

11-day Beyond Band of Brothers R&R review

I turner could have been stronger but coach was comfortable and Chris was a great driver.

Incredible opportunity to learn from local person.

A wAste of time. Guide talked about himself more than Sound of Music. Most disappointing part of trip. I really looked forward to this tour. A few people in our group commented that the guide was drunk.

Difficulty understanding guide.

He’s amazing! Very professional, kind and caring for everyone. Kept us on schedule without being rude. Can’t imagine anyone better!!!

Details...

Customer service
10.0

Hotel
9.8

Meals
8.0

Sights
8.6

Guide
5.8

Transportation
10.0

Procom overall
10.0

8.9
Very Good
July 12, 2019
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Mr. Raymond Chancellor
Bristow, Virginia

11-day Beyond Band of Brothers R&R review

Best bang for buck and everything done for you

Most part meals was great. Scrambled eggs in mornings were either under or overcooked. sauage was under cooked

I have been around several bus drivers has my family has driven buses for over 30+ years. Charlie is one of the best drivers I have seen and would love to ride with him again

Barry was great would love to have him again

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
9.0

Guide
7.2

Transportation
10.0

Procom overall
10.0

9.1
Excellent
July 12, 2019
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Mr. Dan Hergert
Janesville, Wisconsin

11-day Beyond Band of Brothers R&R review

Our tour was excellent. I would highly recommend to anyone.

Too much fish and chicken in France. The food in Belgium and Germany was great it reminded my of the grandmother cooking

We had Charlie is a driver his driving skills were outstanding. I could believe how he could drive the bus through the narrow streets in Normandie. He was also great with my son.

Henri mignon was a great tour guide

Christophe was a very informative tour guide I think you could spend a month with him and not hear everything he knows.

He was great he really cared about the group and was great with my son.

Details...

Customer service
10.0

Hotel
9.8

Meals
8.0

Sights
10.0

Guide
7.8

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 11, 2019
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Mr. Mark Bateman
East Alton, Illinois

11-day Beyond Band of Brothers R&R review

Excellent

It's difficult to do but better directions on arrival to the tour bus would have been helpful. With different gates and arrival times I know this would be difficult.

Time is your enemy on a tour that has so much to experience in a limited amount of time. I would have liked a little more free time at several of the locations, but overall our managers and guides did an awesome job making the tour seamless. That's the reason I would recommend Procom.

Breakfast really good in all hotels. Lunches were good but with limited choices. Dinners were very good, especially the pasta prepared for us on the last night.

Excellent

Details...

Customer service
10.0

Hotel
7.2

Meals
8.0

Sights
8.7

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.1
Excellent
July 11, 2019
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Mr. Ronnie Goode
Paducah, Kentucky

11-day Beyond Band of Brothers R&R review

Very informative and well pit together, If I were booking again I would do the regular tour and not the R&R Tour. The war sights were much more enjoyable to me.

Overall they were very good... you can't please everyone with that many meals

The "ONLY" negative was the reluctance to use the restroom on the coach. No one in our group asked to have it turned on and several were uncomfortable waiting for the next rest stop. We curtailed our liquid intake as to not be uncomfortable on the bus trips.

Fantastic

GREAT

Catelyn was fantastic, kept everyone well informed and on schedule!!!!!

Details...

Customer service
10.0

Hotel
9.0

Meals
7.0

Sights
7.9

Guide
8.0

Transportation
10.0

Procom overall
10.0

8.8
Very Good
July 11, 2019
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Ms. Joshua Masters
Snohomish, Washington

5-day Normandy Invasion review

Absolutely well done! Anything to everything that happened during the battle was well explained and planned out for everyone to see

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 11, 2019
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Mr. Steven Roth
Stillwater, Minnesota

11-day Fields of World War I 100 review

Charlie is great and your organization delivered what the literature said it would deliver.

The lunches were sometimes a little too large in portion.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 3, 2019
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Dr. John Fletcher
Marksville , Louisiana

11-day Beyond Band of Brothers review

This was a very professional run tour.

Service and knowledge of the people involved were excellent.

They were decent.

The driver was five star plus!!

Very knowledgeable and his personal experience was a good touch.

Tour guide was five star plus!! Great source of information

This was a little anti climatic in comparison to Dachau

Superior!! His knowledge base is excellent and was able to deliver it in manner that was easy to listen to.

This was a little long. The tour guide was excellent and gave lots of pertinent information.

Very accommodating, caring and knowledgeable. It was obvious she was concerned with our welfare and comfort.

Details...

Customer service
10.0

Hotel
7.3

Meals
6.0

Sights
9.5

Guide
9.3

Transportation
10.0

Procom overall
10.0

8.9
Very Good
July 3, 2019
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Mr. William Farill
Palmetto, Georgia

11-day Beyond Band of Brothers review

The tour was amazing and got to see and learn so much about the liberation of France and the march to Munich

Still not sure how he maneuvered that bus into the places he did. Fantastic driver

The absolute best of the tour guides. Great energy and very knowledgeable

Gabriella was great.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.1

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
July 3, 2019
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Ms. Patricia Davis
Arvada, Colorado

8-day Normandy 75 Budget review

having blow dryers provided was very nice as was the hotel having electric adapters available for guests (as the one I bought did not fit the outlet)

Very organized, safe, efficient,I do think travel ins. for the group should be offered.

The budget tour covered a lot of ground, the historical knowledge Mary imparted was fantastic. Mary has a way of relating history that is not only true, but very interesting and not just dry facts. As the tour leaders organized their bus routes and each days plans, Mary did a fantastic job of having us at places when other BBOB buses weren't in the same spot, so rotating the the arrival and departure times kept us from feeling like it was a huge BBoB crowd descending on each area. I cannot overstate how lucky our group was to have Mary as our guide. She is incredible and all of us felt very close to her and our driver Steve! Each stop that we previously rated a few pages back was moving, interesting, well planned out as far as touring,we had time for food and shopping as well in the places that offered them. I do prefer having my own meal options and not wasting time dinning w/ the whole group. I want to eat quick and look/shop long. I would recommend the tour because it is an excellent way to learn/relearn the history of WWII battle sites, well organized, tour guides and bus drivers are superb, hotel was very nice, safe and comfortable!

Well, I was on the budget tour, all the restaurants we went to were very good. I already commented on the excellent food at Utah Beach

Both drivers were excellent. Steve was our main driver and he did an excellent job, his driving skills earned the admiration of everyone on our bus!!!!!

very interesting, enlighting

The staff was very helpful, nice, Claire at the desk did an excellent job painting the hotel window to commemorate the D Day celebration.

It was very moving, an honor and privilege to be there! So very, very glad that Beyond Band of Brothers had grand stands for sitting, seeing the ceremony! Having a tent for lunch and reception afterwards was very much appreciated, a time saver, the food was excellent!!! thank you so much!!!!!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
July 3, 2019
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Ms. June George
Anchorage, Alaska

8-day Normandy 75 review

They were very helpful and kept in touch periodically

We had few questions as the information we received was complete. Questions were answered promptly

Beautiful hotel and grounds

The tour allowed me to see so many of the important sights without having to research myself and also avoided lines. Very knowledgeable staff before and during the tour

Delicious meals with exposure to the cuisine of Normandie

Andy is a great driver

Matt was an excellent tour manager. Efficient and knowledgeable. Lots of fun. Would be very happy to take a trip with him again

Very moving ceremony

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 17, 2019
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Mr. James Mills
Sarasota, Florida

8-day Normandy 75 review

Clean room, great food, pleasant staff.

The tour did what I wanted on the 75th anniversary...you got me in places I wouldn’t have otherwise seen. Only disappointment was missing the 360 movie. But, not the tour’s fault.

Too much fish, but all meals were excellent

Charlie is a pro

Outstanding

More time

Very knowledgeable...a little overbearing

Would like to see actual site, but, I understand, it’s a working farm.

Simulator a great addition

Enjoyed the castle, the rooms simulator not so much

More time

My favorite...personable, friendly, pleased to be with us.

Outstanding! Seeing/meeting the vets was awesome.

Details...

Customer service
9.3

Hotel
10.0

Meals
10.0

Sights
9.0

Guide
8.3

Transportation
10.0

Procom overall
10.0

9.5
Excellent
June 17, 2019
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Dr. Salvatore Vinci
Norwood, Massachusetts

8-day Normandy 75 Exclusive review

The tour was educational and interesting. It was a wonderful combination of sightseeing the beautiful countryside and learning the history of DDay.

Most locations served delicious meals. My recommendation would be lighter fare at lunch.

Excellent! Friendly! Personable.

Ceremony was wonderful and the seating was great. The reception tent was overcrowded and the food was fair.

Details...

Customer service
9.7

Hotel
10.0

Meals
8.0

Sights
9.9

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.5
Excellent
June 14, 2019
profil
Mr. Michael Oehler
Spring, Texas

8-day Normandy 75 Exclusive review

Extremely satisfied!

OMG it was paradise!

Being a former 82nd Airborne Division paratrooper, this your was one of the highlights of my life! It could not have been better!

Too much “fine dining” How about some simple USA food?

Outstanding service from both drivers.

Words cannot describe how great this lady was to us❤️❤️!!

Needed more time here!!!

Once in a lifetime experience!

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
9.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.2
Excellent
June 13, 2019
profil
Ms. Jennifer Heaps
Street, Maryland

9-day WW2 Bucket List on a Budget review

All involved couldn't have been more nicer or more helpful.

We were informed and kept up to date on everything. We had no problems with anything which made the tour very enjoyable.

Rooms were very clean. Breakfast was good with plenty to eat.

Provided everything you said you would provide and it went on so easily which again made the trip so pleasant.

Love when someone else does the driving. Bus was always where they said it would be.

Again another place of honor for the brave soldiers that gave their life for freedom.

Very overwhelming so hard to believe such things could have gone on.

Very emotional, loved how they made it so we could see the lowering of the flags. Felt proud to be an American and that our tax dollars are going to such a place of honor.

Beautiful day in a beautiful city. Awesome way to end the trip.

She was totally on the ball with everything we had to do. Kept us on schedule which made the trip very enjoyable.

Details...

Customer service
10.0

Hotel
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 12, 2019
profil
Ms. Cathleen Dullahan
New York, New York

8-day Normandy 75 Exclusive review

Excellent help from Lance in Kentucky, Amy at Avant Travel and from our guide Camille.

Completely satisfied.

One of the loveliest boutique hotels I’ve stayed at abroad or in the USA. Decor was outstanding and the setting beyond lovely

Excellent in every way.

My 20-year-old son says he will remember it until the day he dies. I will probably not take a more memorable tour. Not only was it enlightening, but as the daughter of a WWII vet, it struck so many emotional chords. I found the Normans to be welcoming and generous. Hats off to BBOB.

Some were extremely good and some just mediocre. The food could have been selected for those with more adventurous pallets. Some seafood choices would have been welcomed.

I can’t believe the ease with which they maneuvered those narrow lanes. Brava

I would give Camille five more stars if I could—a guide well versed in history, kind, funny, helpful in every way, and kept the entire program running like clockwork.

Fabulous personality.

Nicole was not only knowledgeable, but the empathy she has for those who fought to save Normandy was palpable.

I think everyone would agree that the highlight was getting to meet some of the men who landed on Omaha and Utah Beaches 75 years ago.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.3
Excellent
June 12, 2019
profil
Dr. Roland Hughes
Chapin, South Carolina

8-day Normandy 75 Exclusive review

fully satisfied

I have already recommended B the B of B tours to several people!

Breakfast at the hotel were excellent. Many locations were interesting but the meals themselves were skimpy and only average in quality!

Norby was amazing. He is an excellent, highly skilled driver.

She is the greatest. Nobody could be any better!

Details...

Customer service
10.0

Hotel
10.0

Meals
2.0

Sights
8.7

Guide
5.3

Transportation
10.0

Procom overall
10.0

8
Very Good
June 12, 2019
profil
Ms. Laura Bookout
St. Charles, Missouri

9-day WW2 Bucket List on a Budget review

Ouistreham was an ok hotel, but the others were much nicer. I think it's best that was the first hotel- upwards from there!

I would recommend the tour to anyone who was interested in seeing these sites but was apprehensive about going it alone. I am very glad I took this tour because it enabled me to see more than I ever would have been able to on my own. I was a little disappointing I didn't get as much time as I would have liked at each site- Omaha beach, Bois Jacque, St Mere Eglise, Arromanches Les Bain- but that was what enabled us to see so much. Overall I saw the tour as a buffet- I got to sample a LOT and when I go back to Europe for round 2, I know what I want to see more of and spend more time at.

I didn't enjoy the really long bus rides, but there really isn't a way around it.

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 12, 2019
profil
Ms. Julie Ann Gery
Perkasie, Pennsylvania

11-day Beyond Band of Brothers review

Everyone we dealt with on the phone was very professional, helpful, courteous, and efficient.

Every aspect of the trip was clearly covered.

This tour was outstanding! It met and then exceeded our expectations!

I would highly recommend this tour to anyone, but especially those with a military background or someone who is a true history buff! It is well run, and the wealth of knowledge and information that was shared was incredible! Everything was top notch!

Food was excellent and having a glass of beer or wine included at each meal was a nice touch. However, personally, there was too much food at each meal and I couldn't begin to eat it all. I hated to see it go to waste. I am not sure if there is a way to cut down on portions or offer a choice between half portions and full portions so that so much food isn't wasted for those of us with smaller appetites.

Jimmy was excellent! He always had a smile on his face and was extremely patient in even the most difficult driving situations. He was always there to help the passengers on and off the bus, and to get the wheelchair out for the handicapped passenger. He and Catelin were a great pair working together! We felt very safe and comfortable with him as our driver.

Excellent, extremely interesting and knowledgeable and loved the humor he interjected into our tour. His stories were fascinating.

The ceremony you provided for the veterans in our group was appreciated more than words can express. It brought tears to the eyes of all, and the vets and their families were really moved that this would be done in their honor. Thank you!!!!

Although this was probably the best substitute, not going to Eagles Nest was a huge disappointment. I would have at least liked to have gone to Berchtesgaden even if we couldn't get up to Eagle's Nest

The wealth of his knowledge was mind boggling. He talked for 2 days straight and gave us so much information that is was almost overwhelming. Excellent guide but maybe a break in his talking from time to time would have helped us to digest the information a little more easily.

Amazing!

Catelyn was outstanding. She was on top of everything; her attention to detail was amazing; she made it her business to get to know every person in the tour group personally and know what their needs were, how they were feeling, and what they might need; she has a great sense of humor and a way of handling difficult situations with seeming ease; she was constantly floating around checking in on everyone multiple times every day about how they were feeling, if they were satisfied with their meals, troubleshooting any situation that arose, etc. She kept us informed about everything, kept her eye on the group when we were with the guides so no one got lost or left behind, and was always friendly and helpful. A true gem!

Wow! An amazing guide! He has obviously devoted his life to researching Hitler and the Nazi party. He cleared up many myths and was able to clearly build the time line of the rise of Hitler and the Nazi Party. Loved the way he shared the information - so interesting!

Another top notch guide with so many personal connections. It was incredible to have someone who had actually lived through the war as a child and remember so much, and share so many personal stories. What a treasure he is!

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 11, 2019
profil
Mr. Mark Zimmerman
Saddlebrooke , Arizona

8-day Normandy 75 Exclusive review

Nice room and staff

Loved it. One of our best trips. Restaurants need to serve more than chicken. Offer salad options especially at lunch.

Some were great others left a lot to be desired

Alex - fantastic

Outstanding what a wonderful lady

Wonderful and emotional

Details...

Customer service
9.3

Hotel
10.0

Meals
8.0

Sights
9.7

Guide
7.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
June 11, 2019
profil
Mr. Dave Chapdelaine
Chicopee, Massachusetts

11-day Beyond Band of Brothers review

Each hotel was extremely nice and comfortable.

Procom was better than I ever expected it to be. They were extremely professional and thorough; every detail was addressed.

My impression of the tour is as positive as it could be. Each and every detail was addressed. The passengers' comfort and safety was paramount to the tour guide; he made sure meals and accommodations were ready upon arrival. Additionally, he was extremely friendly and mixed well with the passengers. I would highly recommend Procom/BBOB tours to anyone, without hesitation. They are professional and thorough and the price of the trips are well worth it, as everything is included. Top notch company.

Fantastic meals and excellent restaurants.

Beautiful bus, fantastic driver.

Robert was absolutely fantastic. He ensured everyone was comfortable. His professionalism was fantastic and without question.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 11, 2019
profil
Ms. Victoria Vaughn
Westchester, California

11-day Beyond Band of Brothers review

I was happy with all the sites visited. Of course, it would have been nice to have had a little bit more time on our own as well. I never felt like i was visiting a foreign country - and that was disappointing. Too insulated from everyday life there. But, i understand there is a trade off on places seen and time on our own.

Jimmie was an awesome driver and a very nice man. Could not be happier with his service.

Details...

Customer service
10.0

Hotel
7.7

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
9.0

9
Excellent
June 5, 2019
profil
Mr. Alan Woodle
Hollister, California

11-day Beyond Band of Brothers review

The room at Hotel Melba was larger However all 3 were very nice and I would use them again.

For anyone who truly wants to learn and be entertained at the same time, this is the right tour.

All of the food served was very good but I would have preferred to not have dessert 2 times in 1 day.

Zolter was very good and I felt safe. The bus was never late.

but I wish I had known how far I would be walking

Barry is excellent and there are not enough stars to rate him!

Her passion was obvious

Curt was very good but didn't appear to stay on track at times

Reg was also very passionate

Details...

Customer service
10.0

Hotel
8.7

Meals
10.0

Sights
10.0

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 5, 2019
profil
Ms. Sherry Collins
Denison, Texas

11-day Beyond Band of Brothers review

Terrific coordination. Barry was great! Our coach driver was fantastic. Perfect trip in all aspects. Surpassed our expectations. All participants enjoyed each others company. Hope to do another tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.6

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 5, 2019
profil
Mr. Steven Fishback
Lexington, North Carolina

11-day Beyond Band of Brothers review

was above my expectations. Food, travel, tours, tour guides were all excellent.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.7

Guide
9.8

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 5, 2019
profil
Dr. Maryann S. Volk
Sun City Center, Florida

9-day WW2 Bucket List on a Budget review

Very satisfied

Excellent... takes you where you want to go

Very emotional

A little too much walking

A little to much time standing

Great work and very helpful

Details...

Customer service
10.0

Hotel
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 5, 2019
profil
Ms. Ellen Nelson
Cable, Wisconsin

11-day Beyond Band of Brothers review

I would have liked to know that free time was very limited or not any.

The internet at Moderne and Novotel was best. The accommodations were best at Melba - but internet was slow.

Details...

Customer service
10.0

Hotel
8.0

9
Excellent
June 5, 2019
profil
Ms. Kallie Carr
Orlando, Florida

9-day WW2 Bucket List on a Budget review

The tour had very long days, and lots of walking and driving. But our tour was amazing in both what we saw, what we learned, and the people we met soon to be called friends. I do wish there was more of a heads up about the possibility the Eagles Nest would be closed, but the trip to Austria was lovely.

The driver, Thomas, was amazing. My father uses a wheelchair and EVERY time we stopped he was quick to grab the wheelchair out, and assist my father down the stairs and into it. Always smiling and so kind. So happy we had him as our driver!

He was beyond amazing. Funny and extremely knowledgeable. I truly don't think we could have had a better tour manager. My father and I agree he made our trip perfect.

Details...

Customer service
9.7

Hotel
7.0

Sights
7.1

Guide
7.0

Transportation
9.0

Procom overall
9.0

8.1
Very Good
June 5, 2019
profil
Mr. Lee Mandel
Suffolk, Virginia

11-day Beyond Band of Brothers review

Fascinating to be where the events took place. The tour guides were all superb. A totally satisfactory experience and my wife and I highly recommend this tour!

Details...

Customer service
10.0

Hotel
8.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
June 5, 2019
profil
Mr. Thomas Fisher
Indianapolis, Indiana

11-day Beyond Band of Brothers review

It exceeded my expectations. I can’t imagine a better tour. It will take m some time to process all that I heard and saw. I may take the tour again in the future in order to see things tat I’m sure I missed and to see the sites through new lenses. Outstanding in every way.

Wis we could have got closer to where the battle occurred.

She is a gem. Don’t let her get away. I can’t say enough about how outstanding a job she did.

Details...

Customer service
10.0

Hotel
9.7

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 4, 2019
profil
Mr. John Hatfield
Wilmington, Maryland

9-day WW2 Bucket List on a Budget review

It was a great tour. The mix of activity, while a lot was packed into our 8-days, the pace was not overwhelming, especially for my 87-year old father. It was a trip I know my father, my brothers and I will treasure forever.

Charlie did a great job of getting us around often in very tight areas. He was efficient, professional and friendly even though English was clearly not his language.

Bruno was very knowledgeable, but provided so much detail that it was difficult to absorb.

While Salzburg was beautiful, it was disappointing that we were not able to see the Eagle's Nest due to the snow.

William provided a great mix of information that helped bring the events of D-Day to life.

Rey was awesome!! She did a great job of providing a lot of information, managing our group and making the trip fun. She was able to have fun with the group bringing the participants together to make for a wonderful group experience. Rey was the best!!

Stephen was very knowledgeable and shared information in a relatable way to understand the details of Dachau.

Details...

Customer service
10.0

Hotel
8.7

Sights
7.9

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.3
Excellent
June 4, 2019
profil
Mr. Donald Evans
Avon, Indiana

11-day Beyond Band of Brothers review

I would like to have known that we could get to departure airport by miid-morning so I could have booked an earlier flight.

Well planned and managed. Great overall experience.

Good variety and taste. Fast service

Wall Maps are interesting. The small ceremony was appreciated.

Reg Jans is an excellent story teller.

Knowledgeable but voice too soft. Too often did not speak into the mic.

Appreciated his candid remarks.

Outstanding

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
7.4

Guide
8.5

Transportation
10.0

Procom overall
10.0

9.3
Excellent
June 4, 2019
profil
Mr. Richard Wilson
Thomaston, Connecticut

9-day WW2 Bucket List on a Budget review

Outstanding

Excellent

They were all good. The first one was small

Outstanding and absolutely

More time

More time

Superb- smiling, helpful, can’t say enough about her

Fountain of knowledge

Details...

Customer service
10.0

Hotel
10.0

Sights
9.1

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 4, 2019
profil
Mr. David Fishback
Lexington, North Carolina

11-day Beyond Band of Brothers review

Hotel Novotel Bayeux was great except for the tub/shower arrangement. Very dangerous stepping in and out of slippery tub.

More than I expected, best trip ever.

Jimmy is an awesome driver. I know because I used to drive a charter bus.

Very efficient, on top of everything, very smart, wanted to take home with me.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
June 4, 2019
profil
Ms. Allie Young
Monrovia, Maryland

5-day Normandy Invasion review

All in all, it was an awesome experience. Everyone was wonderful. It was overwhelming with emotions and information.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
June 3, 2019
profil
Ms. Lisa Beatrez
Meadowlands, Minnesota

9-day WW2 Bucket List on a Budget review

We didn't utilize the travel consultant with this trip. But in talking with other tour members I would for future tours.

I thought all the hotel accommodations were very nice. I have no complaints.

I would definitely recommend this tour to friends and family. I will go on another tour in the future.

Gabe always made me feel safe whenever we were riding on the bus. He is a fantastic driving getting us to places on time and efficiently.

Matt was awesome! Very professional and easy to connect with. Loved getting to know him.

Details...

Customer service
7.3

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
June 2, 2019
profil
Mr. Jordan Dingle
Rochester, Minnesota

5-day Normandy Invasion review

Very satisfied

Again very satisfied

The hotel was clean and the breakfast was amazing.

The tour was professional and punctual. It did a great job of showing me and my family Normandy that we would not have gotten on our own.

All of the meals followed the similar trend of meat and potatoes or rice with a sauce.

Our driver was the best driver I have ever had.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
June 2, 2019
profil
Mr. Nicholas Smith
Millsboro, Delaware

9-day WW2 Bucket List on a Budget review

Directions for the pick up point at the airport with the included photographs was a big help.

Mattress at Hotel Adagio in Caen, too firm for our taste. All hotels were very clean. Staff at each, very helpful. Hotel in Houffalize was so neat. Loved the town and building. Europa Hotel was nice as the rooms had a thermostat to control temperature in the rooom.

The content and the locations visited were everything and more of what my son and I were expecting. Anyone who is even remotely interested in the segment of history would be impressed by visiting the sites that we saw.

If I were to book another procom tour I would inquire to the availablity of Charlie being in charge. His light heartedness and knowledge made every day a pleasure.

A joy to spend the day with this man.

Airborne museum was very impressive.

I could listen to this man speak all day long.

Details...

Customer service
10.0

Hotel
8.0

Sights
8.4

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.2
Excellent
June 2, 2019
profil
Ms. Christine Buskaritz
Whitehall, Pennsylvania

9-day WW2 Bucket List on a Budget review

All the hotels were located in areas easy to get around. Breakfasts were very good.

Very well put together. Great value for all we got to experience.

Charlie was the absolute best! He made things go super smooth and we had a lot of fun with him!!

Bruno was FANTASTIC!!!!

Details...

Customer service
10.0

Hotel
6.7

Sights
8.3

Guide
8.3

Transportation
8.5

Procom overall
9.0

8.5
Very Good
June 2, 2019
profil
Ms. Ann Kryska
Canton, Michigan

9-day WW2 Bucket List on a Budget review

The tour brochure had excellent detail

The ibis hotel was very limited on space. Only one person at a time could pass by the bed to the bathroom. It was clean. The other two hotels were outstanding.

The trip we took was super and provided excellent value for the money. Most of your other trips appeared to be expensive compared to our trip and others we have taken.

The wifi which came in excellent made the long trips on the bus far more bearable. The driver was really skilled moving the bus in tight locations.

Robert's knowledge of history was fantastic. He gave a detailed account of events in Munich including the rise of Hitler and the Nazi party. He brought to life the importance of a faded spot on a wall. He gave us insight without too much gore at Dachau.

We enjoyed the fortress and beautiful landscapes. The on and off bus audio on the first bus we rode on did not work and the bus driver was rude. Because we had to come back to get the on and off bus tickets our options (time and distance from the meeting point) in Salzburg were limited.

Very knowledgeable and enthusiastic. We enjoyed her

Details...

Customer service
10.0

Hotel
9.0

Sights
9.6

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 31, 2019
profil
Ms. Deanne Smith
Huntsville, Utah

5-day Normandy Invasion review

Very thorough exposure to the events of D-Day. Excellent guides and information. Would like to see more, but would need a day off to rest and reset.

Details...

Customer service
9.0

Hotel
8.0

Meals
8.0

Sights
9.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
May 31, 2019
profil
Mr. Wayne Dufrene
Sorrento, Louisiana

5-day Normandy Invasion review

Very organized and accommodating. Guides were very knowledgeable.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 30, 2019
profil
Ms. Suzy Florian
Bear, Delaware

5-day Normandy Invasion review

i would definitely recommend to anyone interested in military history

Details...

Customer service
8.3

Hotel
7.0

Meals
7.0

Sights
6.8

Guide
10.0

Transportation
9.0

Procom overall
9.0

8.2
Very Good
May 30, 2019
profil
Mr. Randall Diehl
Tyrone, Pennsylvania

9-day WW2 Bucket List on a Budget review

Every time I had a problem or question and had to call, Lance was ALWAYS so willing to help.

The tour and tour managers, and staff was more than we expected. we have never taken an organized tour before, but would consider doing another with BBOB. I would def ask for the same guides we had, and bus driver. This tour really makes you stop and appreciate what OUR VETERAN'S have done for us. Standing on those beaches and thinking of what the men went through is chilling. This tour meant so much to us, as my husband's father fought in Bastogne. My husband fought in Vietnam, and 40 years later Iraq. My brother was in Vietnam as well. I would highly recommend this tour to anyone.

Charlie was the best. He's a very good driver. He knows how to get that bus anywhere, and I always felt safe with him driving. He has GREAT pride in his bus. He cleaned the bus inside and out at the end of everyday. Always on time as well.

One of our favorites, as my husband's Father fought in Basogne. It's terrible they are planning to close it.

Very knowledgeable and took a lot of time explaining tings. showed us things we would have never seen on our own. Bruno by far went beyond his tour guiding. EXCELLENT

William knew his stuff, but I thought was rude to the bus driver. Sent him down a street clearly marked "NO BUSES"

Rey is an AMAZING tour manager. She knew exactly what she was talking about and if she didn't know the answer she looked it up. She's very personable and has great people skills. If we decided to take another BBOB tour, we would request to be on Rey's tour again. So happy to meet her and be on her tour. on a scale 1 tru 10, I give her and 11+

Details...

Customer service
10.0

Hotel
10.0

Sights
8.7

Guide
6.7

Transportation
9.5

Procom overall
10.0

9.2
Excellent
May 30, 2019
profil
Mr. Jason Swift
Deerfield , Illinois

9-day WW2 Bucket List on a Budget review

It's a great tour, awesome sites and cities to visit. They take care of you all the time.

Thomas is a great driver.

Charlie was AWESOME!!!!

He was very funny.

He is very knowledgeable.

He was interesting to listen to.

Details...

Customer service
10.0

Hotel
9.3

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
May 30, 2019
profil
Mr. Philip Natonski
Depere, Wisconsin

9-day WW2 Bucket List on a Budget review

Absolutely. We went into this tour wondering how it would be, and ended the tour planning to go on the Central Europe tour next year! And what least every other year after that.

Transportation was top notch!

The walking tour was good, but very fast paced.

Charlie was amazing and I hope to travel with him again.

Very informative, some of the information seemed a bit extraneous. But very knowledgeable.

Details...

Customer service
10.0

Hotel
9.3

Sights
9.9

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.8
Excellent
May 30, 2019
profil
Mr. Robert Leach
Greybull, Wyoming

9-day WW2 Bucket List on a Budget review

Local experts provided great insight / information.

Details...

Customer service
10.0

Hotel
9.3

Sights
9.5

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.6
Excellent
May 30, 2019
profil
Ms. Berlinda Harley
Pasadena, California

5-day Normandy Invasion review

Perfect amount of time to understand the history. So much information and exceeded our expectations! Very informative and all guides very knowledgeable. Very friendly and helpful staff. Good value for money.

Some were excellent and a few were hit or miss

Very safe and competent driver

Absolutely fantastic. So passionate about his duty to keep this reality alive. One of the best history and story tellers I have ever met. Went out of his way to make sure we all understood everything.

Very friendly, knowledgeable and always helpful. He did a very good job.

Details...

Customer service
10.0

Hotel
6.0

Meals
8.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
May 30, 2019
profil
Mr. Randy Mitcheltree
Williamsport, Pennsylvania

9-day WW2 Bucket List on a Budget review

Visited the most important sites and gave an in depth explanation of what really happened there...... For the same reason.

5 star is not enough.

Needed more time.

Details...

Customer service
10.0

Hotel
7.7

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 30, 2019
profil
Ms. Sara Wiles
Collierville, Tennessee

5-day Normandy Invasion review

Wonderful staff

Great guide ,lots of sites, great food and hotel. Amazing tour guide

Jean Marie was talented and helpful

Geert was AMAZING

He was wonderful

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 30, 2019
profil
Dr. Pam Webber
Winchester, Virginia

5-day Normandy Invasion review

Beautiful building, but our room had bugs in it...a lot of them

Very good. Glad I came

Driver was incredibly good!

Awesome!

What a great, well-informed guy!

Details...

Customer service
10.0

Hotel
6.0

Meals
8.0

Sights
8.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
May 30, 2019
profil
Mr. Jeff Webber
Winchester, Virginia

5-day Normandy Invasion review

We’ll run, very well organized and a true bargain for the price.

Driver was the best I’ve ever encountered

His knowledge was awesome. He filled in the tour with story’s of individuals that help pull the big picture down to an individual level

Roland worked very hard behind the science to make everything run smoothly

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 30, 2019
profil
Ms. Brenda Foster
Waverly, Iowa

9-day WW2 Bucket List on a Budget review

Tour was excellent!! Very informative and took excellent care of us

Awesome!!

Details...

Customer service
10.0

Hotel
8.7

Sights
8.9

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 30, 2019
profil
Mr. Irvin Platt
Manilla, Iowa

9-day WW2 Bucket List on a Budget review

great impressions and I have already told many people that they should go on your tour it is amazing.

Our driver Gabe was a great driver, very professional and very careful and helpful at all stops.

very moving, a humbling experience

Loved the Fortress

Details...

Customer service
8.3

Hotel
8.3

Sights
7.5

Guide
7.7

Transportation
10.0

Procom overall
10.0

8.6
Very Good
May 30, 2019
profil
Mr. Steven Sorber
Hershey , Pennsylvania

9-day WW2 Bucket List on a Budget review

Would recommend tours & have to family members. One concern was missing the Eagles Nest. Part of reason booked this tour was to see that, highlight to end the tour. Unfortunately Mother Nature didn’t cooperate. It’s no fault of Procom or our guide/driver, but very disappointed itinerary had to change. Enjoyed Salzburg a great deal, but was so looking forward to the Eagles Nest, waited a year from time I booked tour in anticipation. Understand reasons why couldn’t see attraction, but dampened the spirits of most everyone on the tour as were all looking forward to it.

Charlie was wonderful, would travel with him again!

Amazing

Excellent

Wonderful

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 30, 2019
profil
Ms. Nina Dorsch
Lebanon, Ohio

9-day WW2 Bucket List on a Budget review

Limited help sought since we used AAA travel services to book airline reservations and bought travel insurance online.

Loved the My Trip platform!

Beds at Adagio Caen Centre were TOO firm. Cocoon Hotel was charming. Hotel Europa had a fantastic breakfast offering!

Details...

Customer service
9.0

Hotel
8.7

8.9
Very Good
May 30, 2019
profil
Mr. Michael Natonski
Vernon Hills, Illinois

9-day WW2 Bucket List on a Budget review

Didn't really have too much interaction with the travel consultants as signing up for the tour online was very intuitive, and the My Tour section had a fantastic amount of information about the tour and what to expect.

Between the information provided by My Tour and our Tour Manager Charlie prior to departure there were no surprises. Everything went as Procom claimed it would.

Due to the length of the trip, it would have been helpful to have information about which hotels had laundry facilities or the location of laundry facilities in close proximity to the hotels. This would have helped in determining how much clothing I would have had to bring.

All the hotels were outstanding, even though it was a "Budget" tour. Even though I was more interested in the tour itself and learning more about WW2 history than I was in the hotel rooms, I was pleasantly surprised by the quality of the rooms.

This tour not only allowed me to visit historically significant sites without spending a year's salary, but the manner in which the tour was conducted allowed me to interact with the sites in a much more personal way than just driving by them in a bus. History takes on another dimension when you can walk around an important site and gives you a perspective you just can't get by watching a movie or reading a book.

Thomas was flat-out awesome. Great driver.

Charlie was the perfect tour manager. He was personable, helpful, and had a great sense of humor. He always made sure we knew what was going to be happening each day, and made the tour a much more pleasant experience.

Bruno was by far the most entertaining local guide on the tour.

Alex was a wealth of information. His knowledge of the history of the Normandy invasion was unbelievable. Even when asked difficult or off-topic questions about the actions of both the Allied and German armies around June 6th, he was able to explain in detail the actions and reasons behind them.

Jeff's knowledge about the history of not only the rise of the Nazi party but the history of Munich in general were amazing.

Details...

Customer service
10.0

Hotel
9.3

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 29, 2019
profil
Ms. Mona Steinbeiser
Altoona, Pennsylvania

9-day WW2 Bucket List on a Budget review

educational, met great people. Yes, I'd recommend.

would like to see access to ports to charge devices

Details...

Customer service
10.0

Hotel
8.0

Sights
8.0

Guide
8.0

Transportation
9.0

Procom overall
10.0

8.8
Very Good
May 29, 2019
profil
Ms. Beverly Santini
Tallahassee, Florida

9-day WW2 Bucket List on a Budget review

I would recommend the tour absolutely. The cost is a huge plus and the attention to detail by the company is extraordinary.

The bus' wi-fi was sketchy at best. You were constantly being dropped and had to start the process all over again. It was also a bit warm on the bus. Overall, though, a very good experience.

The most moving experience was in the Bois Jacques.

Disappointed that we couldn't walk on grassy area to read tombstones. They were preparing for D-Day anniversary.

Joe was absolutely fantastic! He was friendly, extremely helpful, and knowledgeable. I would ask to be on his tour in the future.

Danielle was exceptional. She made the sites & sounds come to life.

Details...

Customer service
10.0

Hotel
8.7

Sights
8.9

Guide
8.0

Transportation
9.0

Procom overall
10.0

9.1
Excellent
May 29, 2019
profil
Mr. Jared Dingle
Rochester, Minnesota

5-day Normandy Invasion review

Really nice hotel in a good spot in caen.

I thought it was run very well and would recommend this tour service to people.

A better variety of meal styles would have been nice

Our driver was very very good.

He was really nice and helpful.

Details...

Customer service
10.0

Hotel
10.0

Meals
6.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 29, 2019
profil
Ms. Alicia Pino
Colorado Springs, Colorado

9-day WW2 Bucket List on a Budget review

Upon booking, they were very helpful. There were a few times that I emailed questions and had to follow back up requesting a response.

My only recommendation/frustration is that I had not budgeted for all of the tips necessary for the tour guides and the bus driver. I had planned on the $10 per person per day for our tour manager. But then was informed upon arrival that this was also expected for the bus driver and the local guides which put us about 200 Euros over budget.

The Ibis Caen was fairly small. The lady at breakfast was very confused by our group and yelled at us about where to sit and what we could eat. The Hotel Koener was absolutely charming. The front desk staff at Novotel Munchen was AMAZING. They were so incredibly helpful with public transportation and very knowledgeable. The restaurants and metro stops near the hotel were great.

It was my first vacation on a tour so I wasn't sure what to expect. I liked that I didn't have to think about the details of driving, finding locations or understanding the significance of various locations. It was very well done and I would recommend the tour to friends and family. I did feel like a fish out of water being one of the few people under 40 but it wasn't a bad experience by any means.

Norbie was great! I was very impressed with his driving skills.

I don't know if it was due to poor weather, or timing but I was fairly upset that we only spent about 5-10 minutes physically on the beach. The tour also had us at the beach at high tide, so we had no idea how much sand troops had to cover to get to the rises. It was a big disappointment for us.

Skipped the museum to spend more time on the beach itself.

The tour guide was very knowledgeable but a tad verbose. I would have liked some personal time to move through the museum and displays.

The cemetery itself was great. I was bummed that we couldn't go on the grass due to the preparation for the anniversary but that is not BBOB's fault.

Joe did a good job for his first tour. You could tell he was new, but he was working his tail off and trying to communicate the best he could. I greatly appreciated him calling ahead to prep the hotels for a quick check in. I also appreciated his work to try to undo our disappointment in not seeing the eagles nest.

She was wonderful (besides the prior mentioning of too little time at Omaha beach). I loved hearing her families stories during the war.

Details...

Customer service
8.7

Hotel
8.7

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 29, 2019
profil
Dr. Pablo Pinzon
Oklahoma City, Oklahoma

5-day Normandy Invasion review

Very good for European standards

Performance beyond my expectations. Great value for the cost. If looking for luxury, gourmet meals or great wines, then go to Tauck.

Good, better than expected, but not gourmet quality. This is not a complaint. It is just my description

Excellent

Great knowledge and enthusiasm

Young, but with great potential. Firm, but kind.

Details...

Customer service
10.0

Hotel
7.0

Meals
6.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9
Excellent
May 29, 2019
profil
Mr. Arthur Hallstrom
Crestview, Florida

5-day Normandy Invasion review

tipping suggestions, what will we see versus what happened before we go.

good. ac was warmer than we would like but all EU hotels do the temp control.

Outstanding. wish I had a map of where we were going before the trip to relate it to the movie and books. You had a map but it was at a high level. I liked a more detailed view and bought a local map and followed it thru the trip. The D-Day movie at the end tired it all together. Great line up of locations in spite of some being shutdown for President Trumps visit next week.

french love gravy.

loved this one.

great

amazing knowledge, loves france.

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
9.1

Guide
9.0

Transportation
10.0

Procom overall
9.0

8.9
Very Good
May 29, 2019
profil
Ms. Deborah Kay Spindler
Bloomington, Minnesota

5-day Normandy Invasion review

She was very responsive and helpful

'Very impressive and gave us alot of information. Would recommend the type of tour around

Our guide was extremely knowledgable. Would have liked more free time on the beach perhaps that wasn't narrated. Seemed a little too short.

perhaps time was a little too long.

Extrememly knowledgable to hard to listen attentively all day when at some of the sights.

Timing was against us with the closure of the grounds for walking due to the 75th anniversary. It might have been nice to know in advance.

Although the guide was fabulously prepared, the narrative was perhaps too long in the heat. Don't think we would have needed so much time here.

The experience was nice.

So glad we got to see this.

Super! she was so attentive and helpful.

Details...

Customer service
9.0

Hotel
10.0

Meals
10.0

Sights
7.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 29, 2019
profil
Mr. Scott Handley
Des Moines, Iowa

5-day Normandy Invasion review

The tour was very organized. The schedule each day was full but there was always plenty of time to visit each location without feeling rushed

The driver we has was very knowledgable about the area and took us to all of the locations with ease

Catelyn was very organized and knowledgeable about the places we visited she also made sure that if you had a special request she did her best to accommodate your request.

Stephane had so much knowledge about all of the places we visited with him and also personal stories of veterans he had met during his life in Normandy. You can tell he has great passion for this subject and enjoys telling people about this.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 29, 2019
profil
Ms. Lindsay Dingle
Rochester, Minnesota

5-day Normandy Invasion review

It was exactly the Normandy focused tour we wanted and less than a week which was a nice time to be away. Not too long.

Though mostly tasty, it would have been nice to have 2 options to pick from like we did in Mulberry. Pork with potatoes and gravy got old fast. Also, would have liked more fruit and salad included with meals. And needed snacks on the tour bus for the long days. And sodas.

Zoltan was an incredible driver. Can't believe how he drove that bus around the tight roads in France. Very nice too.

Barry was great. Would love to have him again.

she was excellent. So knowledgeable.

great way to wrap up the trip

Details...

Customer service
10.0

Hotel
10.0

Meals
5.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
May 29, 2019
profil
Mr. John Dingle
Rochester, Minnesota

5-day Normandy Invasion review

Completely satisfied

This was a great tour and I will be looking to do another tour with BBoB's

Barry was great!!! Also the driver was fantastic

Very moving

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 29, 2019
profil
Mr. Ronald Courtney
Millstadt, Illinois

9-day WW2 Bucket List on a Budget review

Tour director and guides were exceptional with warm smiling personalities. Well done!!

Excellent and very safe driver with pleasant personality and smile. Friendly!!

Needed more time. Stephen was a Excellent guide

Needed more time. We are walking everywhere in the hills along with time intervals eating away at time wanted to spend within various buildings etc

Excellent

Details...

Customer service
8.7

Hotel
7.3

Sights
7.0

Guide
7.3

Transportation
8.0

Procom overall
10.0

8.1
Very Good
May 29, 2019
profil
Mr. Vic DeFiore
Thomaston, Connecticut

9-day WW2 Bucket List on a Budget review

Should make budget tours 4 star motels

Would highly recommend it

Best bus driver in the business

She was totally awesome

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 29, 2019
profil
Mr. Dave Carr
Orlando, Florida

9-day WW2 Bucket List on a Budget review

Every interaction I experienced with any of the people at Procom was nothing but pleasant and was always informative. There were never any hassles.

The information was always satisfying and my guide answered any questions I had in whatever detail I wanted.

It would have been nice if I had known how complicated the Charles DeGaulle airport was going to be

All the hotels were great. The hotel in Belgium was beyond great.

Beyond amazing

Five star all around. I have already recommended this tour to many of my patients and all of my friends because it was exactly what I wanted and it was exactly what it was advertised as.

Thomas was great, and he and Charlie made a great team.

Couldn't have been better. The tour would have been great without Charlie, but it was amazing with him. Charlie was the "icing on the cake."

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.3
Excellent
May 29, 2019
profil
Mr. Steven Hartman
Mobile, Alabama

9-day WW2 Bucket List on a Budget review

Caen hotel- shower would b scalding one minute, freezing the next, back to scalding. Water pressure low, barely strong enough to rinse suds off. Not a lot to the room. But staff very friendly n helpful, good location, excellent breakfast buffet. TINY elevator!

Would like a little more time in Normandy area. Several smaller museums looked interesting, would b nice to check them out. Wondered about possibility of taking a train from Belgium to Munich. A lot easier on the butt as u can walk around, and might see countryside a little better.

Overall great tour. Things I’ve mentioned might make things a little better, but I understand there are time constraints, etc

Norvie is a hell of a driver. We got into some tight places where I thought “No way!” I sat in back row of bus, blue handles for reclining seats stick up above cushions. Still have bruise n sore spot from it digging into my upper thigh. Would like to see USB ports added to bus. Most of us used our phones as cameras as well as for other purposes and everybody low by afternoon. I had brought backup battery (“brick”) so I was OK but USB ports would b helpful.

Would like to have had more time at Omaha.

Would have liked to have spent more time at Utah.

The added guide showed us several pictures taken around Foy during the battle, then would point out those areas as we passed. Unfortunately we kinda whizzed by them and though he pointed them out, those of us in back of bus never did see them or even where he was pointing.

Joe was excellent, busted his ass to make sure we were well taken care of. Couldn’t believe he was a rookie! Great job!

Details...

Customer service
10.0

Hotel
8.7

Sights
8.4

Guide
8.7

Transportation
9.0

Procom overall
10.0

9.1
Excellent
May 29, 2019
profil
Mr. Timothy Kryska
Canton, Michigan

9-day WW2 Bucket List on a Budget review

Loved the travel guide with the detailed tour descriptions

Details...

Customer service
10.0

10
Excellent
May 28, 2019
profil
Mr. Jeremy Campbell
Chicago, Illinois

9-day WW2 Bucket List on a Budget review

Tour was amazing would recommend.

Details...

Customer service
10.0

Hotel
8.7

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 28, 2019
profil
Mr. Sean Kyle
Liberty, South Carolina

9-day WW2 Bucket List on a Budget review

I was very satisfied with Procom.

All the provided information was helpful.

IBIS hotel was nice, but room was very small. Melba was awesome. Holiday Inn was was good but I had issues with the drain in the shower. It took 2 days for the hotel to fix it.

A very good travel service.

For what we did, the places we visited and for the price we paid, I was very pleased. I think your tour was the best tour on a budget.

Gabe was a great driver, very courteous and showed the most respect helping the ladies on and off the bus.

Was another great guide and answered every question he was asked.

Matt was great! If we decide to take another tour, I would love to have him as a return tour manger.

He also answered all questions and was a good guide.

He was a great guide and very knowledgeable of our tour.

Details...

Customer service
10.0

Hotel
8.7

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 28, 2019
profil
Ms. Nancy Blacker
Raleigh, North Carolina

11-day Beyond Band of Brothers review

Well done job overall and I have recommended your tours to everyone I have talked to since I returnned

some were outstanding and others so-so

Details...

Customer service
8.5

Hotel
9.3

Meals
8.0

Sights
9.4

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.2
Excellent
May 26, 2019
profil
Ms. Sheila Baranzyk
Katy, Texas

5-day Normandy Invasion review

Very helpful with answering questions .

Good amount of info provided. Sufficient for my planning purposes.

Think it was sufficient.

It was comfortable, and clean. Staff was very friendly and accommodating.Food was good too. Location was great, close to town. Within walking distance. Good choice.

Outstanding. Attention to detail was apparent. No mistakes or delays. A lot of effort was put into making sure this tour was executed without any delays or issues.

Tour was super!!!! Very informative. Well planned out. The tour schedule fit all the key events into the 3 day event. I would highly recommend this tour. Just about the right amount of time. People were super, friendly and very helpful. It showed they cared.

Delicious. Well planned and on time. Catelyn did a great job insuring the places and their meals were on time. No complaints here. This was important since Catelyn made sure we followed the schedule without any delays.

He was great too. On time for scheduled locations. Very friendly and professional! He could drive that bus through the narrowest of streets! NO lost time on the schedule! He got us where we needed to be on time! Bus was always clean too.

Very good!

Good sight. Very informative especially about the guider.

Awesome. Without words, very moving.

Good information on the involvement of the Canadians to the invasion.

Very informative.

Provided good perspective on the German situation.

5 stars! Catelyn was very friendly, dedicated and professional. Catelyn always asked the tour group participants if there was anything anyone needed assistance on. Also, she visited with people during the meals to ensure they were satisfied especially the people with special dietary needs. Daily schedules were posted on time. Social times were very friendly and she ensured we all got a long together. Good tour group participants.

Stephane was extremely knowledgeable, friendly and professional. Suggest maybe cutting down a little on his presentations on the bus. After a while, just zoned him out. Information overload.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
8.0

Transportation
9.5

Procom overall
10.0

9.6
Excellent
May 26, 2019
profil
Ms. Stephanie Cobb
Durham, North Carolina

11-day Beyond Band of Brothers review

outstanding from start to finish--especially our consultant before departure (friendly, rapid response to emails/questions, specific info/answers) and the airport meeting point instructions

top-notch, fun, busy, informative, moving; would recommend for ease of planning and quality of experience

Akos was superb, getting us in and out of tight spaces and even a tunnel/underpass to avoid a city detour!

the recognition ceremony Robert Heinrich put together for those who had served in the military was especially thoughtful and appreciated!

as someone said at our last dinner, I can't think of anything he could have done to make the trip better. Arranged our Nuremburg tour in less than two days (over a weekend!) when we found out Eagles Nest was closed due to snow.

phenomenal in both knowledge and teaching ability

especially the museum--that was one of my favorites!

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
8.0

Guide
9.0

Transportation
9.0

Procom overall
10.0

9.3
Excellent
May 26, 2019
profil
Mr. Christian Hutchison
Carrying Place, Ontario

11-day Beyond Band of Brothers review

Cabourg and Bastone were excellent hotels.

Amazing Experience, I would recommend this to anyone with an interest in the Western Front.

The meals were amazing....but The hotel meals in Normandy were our least favorite. It would be great, that a few options be provided, as opposed to Chicken and fish each night at that hotel. The breakfast there was also just ok.

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
10.0

Guide
8.5

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 24, 2019
profil
Mr. James Young
Anderson , California

11-day Beyond Band of Brothers review

Very satisfied

Pleasantly surprised

Friendly, courteous, knowledgeable, helpful

Excellent sampling of local foods

Driver courteous, friendly and helpful

Excellent - friendly, and knowledgeable

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 23, 2019
profil
Mr. Clifford Shear
East Bend, North Carolina

11-day Beyond Band of Brothers review

Just a little more information regarding culpability and mindset of German people for events leading up to and during the War years.

Both support staff and meals were simply outstanding.

I’ve been on other tours but, ProCom stands head and shoulder above others.

I already have recommended ProCom to others and will continue to do so. Can’t wait for my next adventure with the organization.

Simply scrumptious meals with beautiful presentation.

Truly a professional in every sense. Great personality and always a smile.

Especially enjoyed the ceremony at the chapel. Nice touch!

Wish I could give him six stars. Looking forward to a Viet Nam Tour with such quality staff. He made all of us feel important and constantly asked if there was anything more he could do. Can’t say enough about his professionalism and personal care.

Amusing and personable we’re Bruno’s best remembered qualities.

What a wealth of information and ability to put you in the battle through imaging.

It’s still hard to believe we had such a personable and knowledgeable guide. What a sense of history and perspective.

So much knowledge in one tour guide with a wonderful sense of honor.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 23, 2019
profil
Mr. Ron Krippner
Kinnelon, New Jersey

5-day Normandy Invasion review

The tour was everything we were hoping for plus!!! I would recommend it to everyone.

We were so lucky to have him. With his history and insight into all things Normandy, it made the tour even better.

Details...

Customer service
10.0

Hotel
6.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 23, 2019
profil
Mr. Patrick Holloway
Edmond, Oklahoma

11-day Beyond Band of Brothers review

Very helpful and upbeat.

Couldn’t have been better.

Hotels were great! Well located with excellent food.

Incredible to see and the guide was awesome.

Such a contrast to Omaha. Really enjoyed this day with the beach and the towns. The paratrooper support was incredible.

Really interesting to see the actual bridge remains.

I loved this part of the trip. Belgium is beautiful and the WW2 history is incredible. Really enjoyed the day on the front line following Peiper’s advance. Sorry, this should be in the northern line section. Loved seeing the Bastogne entrenched line and Foy off in the distance.

Yet another somber experience. I’m very thankful we stopped to see this.

Yuck, but had to see it.

In the heart of the beast. A wonderful tour with a great guide.

Unbelievable. What an interesting site and quite strange experience. Having watching lots of YouTube’s of the actual rallies, this was quite a day.

My favorite!

Somber experience. Loved it.

Wow, such a great day!

Canadian museum and beach guide was enthusiastic and informative.

Wow, a wonderful site to visit.

Loved seeing this site.

Very interesting.

What a beautiful seaside town and the harbor remains were surreal.

Well done.

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

10
Excellent
May 23, 2019
profil
Mr. Brian Douglas
Vero Beach, Florida

11-day Beyond Band of Brothers review

I think the tour was great. The local guides were very knowledgeable and did a great job. Everything was run in a first class manner and I am completely satisfied.

Almost to much food but fortunately we were able to walk it off.

Robert did an outstanding job in keeping the group informed and prepared for whatever was upcoming. Especially did good work on the snow-out on the last day at Berchtesgaden. On short notice, came up with a great "plan B". Robert is a very personable young man who shared his knowledge of Europe to enhance the group's experience.

Christophe was exceptional. Thorough understanding of the battle of Normandy and able to communicate well with the group.

Robert discussed the morality and choices made by the average German regarding the concentration camps which I thought made the visit to Dachau more interesting than just a recitation of statistics. Very thought provoking.

Excellent understanding of the Battle of the Bulge and able to communicate the information to the group.

Details...

Customer service
9.3

Hotel
9.3

Meals
10.0

Sights
9.9

Guide
9.5

Transportation
9.0

Procom overall
10.0

9.6
Excellent
May 23, 2019
profil
Ms. Wendy Elder
Juno Beach, Florida

5-day Normandy Invasion review

Liked that it was all inclusive and at an affordable price point. Very satisfied with the quality of the local guide, and procom staff. Staff at the hotel professional and provided welcome environment . Left me with a desire to return home and learn even more about D day and to share my experience with others. Yes I would recommend your tour and already have.

loved the wifi access and also the charging ports. Driver kept us all safe.

Local guide did a great job

Christophe, was very knowledgeable , brought History to life.

Visitor center was closed and access to the cemetery restricted due to preparations for the actual D day Big celebrations event.

lunch spot provided good views of the area. Plenty of time to explore on our own after lunch

Local Canadian guide did a good job

A nice finish to that day

felt that there was not enough time to see all of the museums

Gabriella did a great job of keeping us all informed of changes and making sure that she didn't lose any of us

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 22, 2019
profil
Mr. James Babcock
Lemont, Pennsylvania

5-day Normandy Invasion review

Beautiful facility and location, and great food.

Other than spending more time there, I don't see how the tour could have been improved. Even being well read regarding the history, the combination of lodging, transportation and information would be hard to beat.

My only reservation is that given the seaside location, I'd have liked to have seen more seafood.

Danielle was great fun and a great addition to the tour.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 22, 2019
profil
Ms. Tiffany Geisert
Brookfield, Illinois

5-day Normandy Invasion review

The tour covered a lot of ground in a very short timeframe. Everything was top notch from the food to the tour guides. I loved not having to plan or book anything. Everything was taken care of so my husband and I could just enjoy our trip.

Tony's driving skills are astonishing! He was masterful with the bus through extremely narrow streets and around tight turns.

Sue was great! Very friendly and we loved talking with her about her life and working with BBOB.

Danielle was amazing! Very knowledgeable with a great personality and wonderful stories. When people ask about our trip, we always mention Danielle and how amazing she is!

Details...

Customer service
10.0

Hotel
7.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 21, 2019
profil
Mr. Robert Lang
Edmond, Oklahoma

5-day Normandy Invasion review

Lance was very helpful, upfront, and good to work with.

Very helpful material. Data provided enabled us to better plan and prepare for the trip.

Not really, Perhaps a bit more history on the sights we were to visit. The data was obtainable elsewhere, but having it as part of your packet would have been more convenient.

Good. The showers took some getting used to. No doors and a short glass made it diffficult at times to keep the water from out of the rest of the bathroom.

Good service getting us into the program. Great service once we were picked up and taken away.

Very favorable impression. We are already telling others how happy we were with the tour.

Excellent. Your crew did a fantastic job getting us to a great place to dine and some very tasty meals. I loved to local fare, especially the cider.

The bus was a bit cramped and the overhead bins could have been a bigger. It was hard to store everything without having it in your lap. The recharging plugs were a big help. Our driver was a real pro. I’d hate to drive a vehicle that size in that traffic and in those tight areas. He never missed a beat and we felt totally safe in his hands.

Again, to actually walk the beach and climb the slopes brings out the heroic measures these men went through.

Being there gave us a whole different perspective on what took place. The openness and true lack of cover for approaching troops made the realities sink in a bit deeper.

Actually seeing what is there as opposed to seeing the movie meant a great deal. The glider pilots did an excellent job. Good training. Good flying. It took a lot of courage to do this.

Very, very moving. If this place doesn’t get to you there is something wrong with you. To see that many crosses and Stars of David and realize most of these men, and women, died pretty much on the same day and place has to be thought provoking. To realize there are still people there who take that much care of the grounds means the sacrifices made have left a strong impression on people.

Impressive, but not as much as I thought it would be. Such a small area for such an heroic action.

This is one of the beaches we never received sufficient schooling on, probably due to the fact it was not ‘American’.

Very sobering place. It is hard to believe so much damage could come from such a place.

Being there gave us a better idea of the close quarters involved and how difficult it would have been to avoid becoming a casualty.

Another place we have had too little schooling on. My comments on open warfare followed by urban warfare probably should have gone here. The fact remains, the British and the Canadians performed bravely and well. My hat is off to them.

I wish we could have actually walked the battle area. It would have made for a better understanding of what took place.

Very informative, especially when it came to the gliders.

The plane ride helped one get a better feeling of what it was like going in. Obviously, not as much as actually undergoing the experience.

Very impressive. I was not aware of its existence.

See above.

Seeing the town so close to the landing site gave one pause knowing that one had to get across the beach against severe odds and then be forced to fight in such close quarters. The remains of the Mulberry system was a bit disappointing until one realized it has been 70 years of pounding surf on the remains and yet they are still there. The engineering that went into it is also amazing considering the lack of today’s computer assisted calculations and drafting.

It helped to actually see the place as opposed to just reading about it and looking a pictures.

Catelyn did an excellent job. We left on time. Arrived on time. Saw some sights we would have missed had we done this alone. Her advice was excellent. Her help making our tour a great one was indispensable. I’ve had other tour managers and she is right up there with the best. She conducted herself very well and is a credit to Procom.

Stephan was excellent! Language was a minor issue. Trying to absorb all eh tried to pass on to us was very impressive and probably an impossible mission. I learned a great deal.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.9
Excellent
May 20, 2019
profil
Mr. Kenneth Baron
Priddis, Alberta

11-day Beyond Band of Brothers review

They answered any questions I had promptly and directly. Helpful!

I would have like to had been given the opportunity to at least request a side trip to a family gravesite prior to the start of the tour. I could have asked the tour Director ((I didn't) assuming it was too late.

I thought all the hotels were very good and certainly served the purpose. Mecure had a good dinner buffet with entrée choices. much appreciated, Melba was a bit smaller but well maintained. I suspect that market had fewer choices./ The owner/manager was very good and worked very hard to service our group. The Courtyard Marriot was the best of the three offering larger rooms and some English channel TV service. All three could have offered more English content TV feeds

Everything exceeded my expectations. No complaints. We were well feed, keep a reasonable timetable, packed a lot in so for what we did thoroughly enjoyed the tour. I have some disappointments however. Not being able to see the actual foxholes in Bastogne and not going to the Eagle's nest was a big disappointment. The Berchtesgaden website said it did not open until May 24th so not sure why it was on the itinerary for a May 13th visit?

Informative, interesting, varied. Service was very well done. Easy to be there. Schedule was full and the accommodations were comfortable

Generally the food quality and quantity was very good. There were a couple of occasions that were not quite as good as the standard but nothing worthy of a complaint

Charlie was great. Coach was comfortable. Wifi worked well. Adequate stops along the way.

We visited several areas of Omaha beach which gave us a very good perspective on what happened there. Glad we took in the Overlord museum to compensate for the limited access to the full cemetery

Well done. Lots of time to view all the exhibits, beach areas and cafe

Well done. Guided tour was adequate

Good. Very disappointed that we did not get to the actual foxholes where easy company were during the battle. Apparently the road was blocked as they are trying to protect the site for the 75th anniversary celebrations late this year

The guided tour was very good and the subject matter expert was unique in offering his perspective. The tour of the military equipment was well done, impressive as was the visit through the headquarters and the recreation of the scenes

Weather did not cooperate. Steady rain and cold but was still interesting. The Tour Director added a special wreathe laying ceremony which was a very nice touch for those who participated

Everyone should experience this tour!. Food was OK but should not detract from the impact of visiting this historic site.

Generally very good. Guided tour was well done. Weather did not cooperate but interesting nonetheless

Very interesting

Unique frank perspective

Very interested in the actual battlefield sites so well done. Guided tour was excellent in his enthusiasm on the subject.

The actual grave areas were cordoned off in preparation of the 75th Anniversary celebrations (that is what we were told) so limited the full impact of the visit but the facility is very impactful. The visitor centre was not open.

Well done with pretty of time to visit the entire site. The visitor centre was somewhat restricted due to the security screening measures so we skipped that

Well done. The guided tour was excellent and the museum excellent

Thought the site was good and time to visit adequate.

Barry was exceptional, and handled the unexpected with ease. Easy to relate to, responsive, organized and caring

didn't think there was much to see so OK with not spending much time there. I thought the British could have done more to honour their troops!!

Exceptional as we were able to gain better access that was originally planned due to the tour director and driver's initiative. They backed to bus along the access road until we got to the Manor. The owner came out and gave the group an impromptu talk about the action that took place there. Would have ben out of the park if we could have actually walked the tree line where the gun emplacements were.

Well done. I could have spent even longer in the various museums but in fairness to the group we had lots of time.

Good spot to view the remnants

I found it a little difficult to know where to view the presentation and wondered if I had missed some of it

local first hand knowledge!

Nice walk with the tour guide.

very knowledgeable and interesting

Details...

Customer service
8.7

Hotel
8.0

Meals
8.0

Sights
8.0

Guide
10.0

Transportation
10.0

Procom overall
9.0

8.8
Very Good
May 20, 2019
profil
Ms. Pat Wallis
Reno, Nevada

11-day Beyond Band of Brothers review

If you have an interest in WWII or D Day, BBOB is the company to use. You will be completely immersed in all the history of the sites you are visiting.

Charlie was a fantastic driver. I felt safe with his driving.

Barry was great! He was the perfect tour manager-handling every issue and explaining all details to the group. I would give him a 5++.

They were excellent! Knowledgeable and informative.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
9.4

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.3
Excellent
May 20, 2019
profil
Ms. Carol Lang
Edmond, Oklahoma

5-day Normandy Invasion review

Lance was excellent. He answered all of my questions, usually in less than a day. He did a great job.

Lance answered every question I had and then added even more information that made my understanding even better.

I would like to have received more information on the places where we had lunch or dinner. I lost my notes on them and I was planning on sending them a letter telling them how much I enjoyed their food and service. I did tell them face to face as we left each establishment, but I thought a letter would have been an extra. Your people in the filed did a great job in finding not only where to eat, but what to pre-order. We really enjoyed what was served, especially when given a chance to try local foods as opposed to "American" foods. Local fare made the trip much more enjoyable.

The rooms were a bit small by the standards I am used to when travelling around the States, but then again, we enjoyed the service and the food. The people were great and the food was very delicious and healthy.

We are very pleased and will tell others this.

We are very happy. It was a trip of a lifetime for us. You met all of our expectations and then some. We are already telling others about what all we did and how well things went.

I'm surprised I only gained 2 pounds! Then again, before I joined the tour group my wife and I spent seven days in Paris, mainly walking. I think we walked close to 50 miles in seven days. That takes a few pounds off you. Every meal we had was excellent! Whoever took the time and effort to scout out where to eat and what meals to have served out did themselves. I wanted to eat local dishes, I did and they were great. I enjoyed some of the best sea food I've had in quite a while. The breakfasts were just enough and tasted good. The local cider was a treat (Thanks Catelyn for recommending them).

The seats were a bit cramped and leg room could have been better. The overhead storage was a bit shallow and that made it hard to store one's personal gear. Our driver as great. A real professional. I oversaw safety issues for years, to include drivers, both professionals and non-CDL types. Normally, I am very nervous when other people drive and I am a passenger. This is especially true on crowded roads and roads with less than optimum room to spare at corners and intersections. Our driver handled all aspects of this trip in a truly professional manner. Unfortunately, I cannot remember the gentleman's name (Catelyn can tell you if you do not already know).

Another impressive place to physically walk and experience, especially if one has a real idea of what transpired there and why.

Again, I studied the battles while in high school (Culver Military Academy) and college (USMA), but actually being there made a much different impression on me. Reviewing maps tells you who moved where and when, but actually walking the ground and seeing the obstacles gives one a completely different perspective of what took place. Having been on competitive rifle teams in high school and college I had a much different perspective on what both a defender and an invader went through. I could more easily see why the casualties were so high.

I knew about this operation and why it was undertaken. Actually seeing where the gliders landed; how close they came to the bridge when they did land; and, how close the opposing forces were when they fought (in mainly open areas) was impressive. Why more men were not killed is unbelievable. Then again, I have to believe the opposing troops just were not battle-hardened enough for the job. Had they had more experience I think the out come could have been different. My hat is off to the glider pilots. Great training and determination paid off.

Extremely impressive! We knew it would be, but knowing this was not sufficiently effective enough to get one ready to actually see the place. Almost a sensual overload. My hat is off to everyone who works to maintain the place. They have done a magnificent job. Probably a labor of love for many. If anyone can go there and not be touched there has to be something wrong with them. This really brought home the significance of what took place. I wish every American could tour this place as a requirement to getting one's high school diploma and/or college degree. If more young men and women were to physically see this place and be educated on why it was there our country would be a better place to live.

It was not as impressive as I thought it would be. I know the history. I even met a man who made the climb. I'm not sure why, but for some reason I expected more.

Interesting beach. I supposed because I went through American schooling not much was taught in regards to Juno and Sword. That is a pity. These guys did a whole lot to make the entire plan work. I learned a lot here.

I've seen pictures, but physically being there is even more impressive. I would have thought the guns would have done more damage (even though they did enough). Learning why they did not (communications) was not something taught in school.

Again, I had studied this in school. It was amazing so many survived. but just as amazing anyone would have "volunteered" to do this.

Again, I did not get as much education on this beach as I did on Omaha and Utah. I wish I had. From my point of view, attacking a beach and crossing several hundred yards of no-cover sand is bad enough, but doing that and then having to fight in an urban area is even worse in many ways. Yes, a brick wall may give you some extra cover, but it also hides a lot problems areas, too. Seeing this made that point even more obvious to me.

I understood what transpired. I would have liked to have been able to physically walked the area in order to get a better picture of what everyone went through.

This reinforced what I had already been taught. My wife found it as being a brand new lesson. She had no real clue as to how glider operations actually took place; the way the planes took the gliders aloft; the way they were loaded and unloaded; the harsh realities of bad landings; and, how courageous these guys had to be to jump out of planes or ride one into an unknown landing zone. She got a real education.

Almost too commercial. Most of the info provided had already been given elsewhere. The plane ride was interesting, but there was not enough information as to why it was called what it was called.

I knew the German's suffered immense casualties and had to have been buried somewhere, but I did not know where. Going to this cemetery was a real eye-opener and filled in some blanks in my knowledge base. I was impressed that the cemetery was well laid out and maintained. One might have thought this would not have been the case based on the feelings the French probably had during and after the war.

I expected to see more and learn more. I studied engineering as well as history and military science and tactics, but I think more could have been laid out on this subject. The whales were new to me. I had learned the Mulberry Harbor was made in England and towed into place. I do not believe many of the people on this tour fully understood how this was done or the full significance of it being there.

Impressive and well done.

I knew about this place and its history. To see it in person put a whole different light on the subject. Reading about something is one thing but actually being there is something else again. It makes the history that much more personal.

She did an excellent job. She was diplomatic when necessary. Always helpful. Made sure all of our needs were met. Offered timely and accurate advice. She had a time table to meet and she made sure it was met (herding cats in many ways). She was and I am sure she will remain, an very good face for Procom. She did an outstanding job. I've had tour managers before that I would cheerfully kick off the bus. Not her. My wife and I are more than happy with her performance.

He provide more information in three days than I think I received in over seven years of education in military science (high school and college). I only wish his English had been better. I am slightly hard of hearing and this caused me to have trouble hearing and understanding what he was trying to put across. Great guy who is truly interested in what he is presenting. I wish I had every teacher in school as interested and dynamic in the material as Stephane is. School would have been a lot better and much more interesting to me than it was.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
10.0

Transportation
9.0

Procom overall
10.0

9.8
Excellent
May 19, 2019
profil
Mr. David Waller
Raleigh, North Carolina

5-day Normandy Invasion review

Exceeded all expectations and Valuable earning and entertaining adventure

EXCELLENT!

Awesome!

BEST 100%

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 18, 2019
profil
Mr. Anthony Smith
Blanch , North Carolina

5-day Normandy Invasion review

Great value

Details...

Customer service
10.0

Hotel
6.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
May 17, 2019
profil
Mr. Wade Johnson
Powhatan, Virginia

5-day Normandy Invasion review

Extremely informative. I never felt we were wasting time and being held too long in any one place yet I also felt that we had enough time at most locations to see all we wanted. For me, at age 68, I was tired at the end of the day but not totally worn out. I think it was a good mix of riding and walking. I can't imagine a better tour of the places we went too with the time allotted. One thing that was a problem for my brother and I was that even with the instructions to get to the parking lot at the airport, we had difficulty getting started in the right direction and wandered around for a long time until we were able to find a gendarme who helped us.

My personal preference is not to have a full course meal for lunch. I would have preferred a choice of something lighter like a sandwich or caesar salad. But all the food was excellent.

Seats are actually a little tight for a 6 footer like my brother and I. Otherwise, the bus was fine. Tony the driver was excellent. He got us in and out of places I couldn't believe we could get into. He seemed to be a really nice guy and very professional. He's a keeper too.

Probably the best tour guide I've ever had. Outstanding local knowledge and answered every question. Went out of his way to talk about things we were interested in.

Matt couldn't be more accommodating or conscientious. A nice guy who clearly enjoys taking us out. He got to know all of us individually and was attentive to special needs. He's a gem!

Details...

Customer service
9.0

Hotel
7.0

Meals
9.0

Sights
8.7

Guide
10.0

Transportation
9.0

Procom overall
10.0

9
Excellent
May 17, 2019
profil
Mr. David Wilhelm
Fort Worth , Texas

5-day Normandy Invasion review

Very well done. Sue was awesome and incredibly professional

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.8
Excellent
May 16, 2019
profil
Mr. Michael Mattingly
Meriden , Connecticut

11-day Beyond Band of Brothers review

It was a great tour. I would definitely recommend the tour and already have.

Charlie was awesome He made our rides very pleasant.

Our tour guide was awesome, Reg Jans, I had seen him on a few videos before going and he is amazing with the information that he knows

We needed more time but we were able to cover almost all of the information that was there.

This was on my fathers bucket list even in the rain it was a good stop.

We were told we were going to walk about an 1.5 miles, it was well over that. The tour guide had a ton of information that was very interesting to hear.

We were able to meet Charles de Vallavieille which made the visit even better.

Details...

Customer service
9.7

Hotel
8.0

Meals
8.0

Sights
9.5

Guide
8.5

Transportation
10.0

Procom overall
10.0

9.1
Excellent
May 16, 2019
profil
Ms. Judy Harvey
Reno, Nevada

11-day Beyond Band of Brothers review

Day to day info

Highly recommend

Very competent

Details...

Customer service
7.3

Hotel
8.3

Meals
7.0

Sights
9.0

Guide
9.0

Transportation
10.0

Procom overall
8.0

8.4
Very Good
May 15, 2019
profil
Mr. Michael Papania
Gulfport, Mississippi

11-day Beyond Band of Brothers review

I’m saying yes but only because there is so much more I want to know. Our manager and guides were fantastic but there is no way to cover everything.

They were all good. They provided great breakfasts and good dinners. Might have had more choices on dishes,

If there was any complaint, and it’s not really Procom’s problem, is I think this was rated a level two exercise. There might be a way to say for those over sixty it could seem more strenuous! I won’t put this on Procom but it’s just a thought. My wife and I have been on many tours and though not in the best shape, this one hit us harder especially at the end. Again, not on Procom but we also had events before the tour that added to our fatigue and we have also not been on a tour of this length. Additionally I must say that Barry was super accommodating and helpful to us in this matter.

No meal was bad but there might have been more choices. Mercure had fish and beef two nights and fish and chicken the third. We had versions of beef stew three times. Again, all were good but might offer different selections.

No complaints! Charlie was fantastic!

Just not enough time as the museum was so comprehensive.

Leg problem developed making a long walk not advisable.

No fault of BOB but construction blocked a lot.

Very technical and knowledgeable!

Fantastic! Guide was great!

Loved her! Knowledgeable and funny!

Both were great!

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
9.4

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 15, 2019
profil
Mr. Nick Harmon
League City, Texas

5-day Normandy Invasion review

Staff was amazing. Breakfast was great! Rooms were very clean.

Tour covered subject and sights very well. I was well versed on the Normandy landings, and someone who only had a limited knowledge of the battle would come away with a much greater understanding of the subject.

Tony was very professional, and very safe.

Methias was very knowledgeable about area! He was great!

Extremely! Matt would remember minor details about special needs that were discussed many days before trip. Young man was squared away.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 15, 2019
profil
Mr. Patrick Patterson
Westfield, Massachusetts

5-day Normandy Invasion review

Very comfortable, excellent staff and food was always top notch.

Everything went well and the tour was full from morning to night. The staff had excellent knowledge of all the locations we visited.

Everyplace was stopped for lunch was excellent.

Very comfortable.

Excellent background and knowledge of each location. He should publish his work, it would be a best seller!

She was wonderful at herding the cats on the tour. Very caring and accommodated everyone during the entire tour. Giver her a raise!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
May 14, 2019
profil
Mr. William Wilcox
Fairport, New York

5-day Normandy Invasion review

It was very encompassing and well thought out presentation of the events of D-Day and beyond. It met my expectations.

Outstanding

The provided tour guide was excellent

Arduous

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
May 14, 2019
profil
Mr. Jeff Tanksley
Edmond, Oklahoma

5-day Normandy Invasion review

Natasha was spectacular helping us get everything booked.

Procom covered every aspect of information we needed.

I have never stayed in such a beautiful place. This hotel was as perfect a place as we could have hoped for.

I loved it! There were a few times it felt a bit hurried, but overall it was excellent.

Maybe just a tad more variety. Too much pork.

I swear Tony could park that bus in a shoe box.

I could not believe the sheer cliffs and imagining how soldiers climbed those cliffs to assault German positions.

I loved touring the gun emplacements

Just wish we had a little more time here, but it was still great to see.

Mathias is a walking history book.

Just wish we could have seen the actual gun positions.

The authentic WWII memorabilia was amazing.

Still blood stains on the pews.

Matt rocks!!

This was a gem right in the middle of Bayeux. My heart hurt looking at the ages listed on the grave markers. So young.

Details...

Customer service
10.0

Hotel
10.0

Meals
9.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
May 14, 2019
profil
Mr. Ed Horvath
Kalamazoo, Michigan

11-day Normandy to the Bulge review

The consultant took the initiative to call me regarding a question on the donation I intended to give and cleared-up any questions I had.

The tour catalog was very comprehensive and satisfied my desires.

My bed is Bastogne was perfect in terms of getting a good night of sleep. At each hotel the staff was excellent and the food was good. Hotels were clean and convenient.

You did a marvelous job on this tour and I intend to come back for another tour of two, or three.

I cannot think of any aspect of the tour that was a dis appointment. As I said to Charlie, "The tour met achieved my hopes and exceed my expectations." I have already been talking-up your tours and fully intend to see you forks again.

Far Better than I expected! Good variety of good food.

A luxury coach with a friendly, capable driver. I was glad I was not driving on some of those Normandy roads.

High tide during our visit precluded getting down on the beach but the fact that we were there and could see the difficulties in getting off the beach were amazing.

A beautiful city with amazing views from the ramparts. The local tour guide rambled a bit so that was a disappointment.

Explanation of the time-frame for subduing the beach and for Ted Roosevelt's role was very valuable.

I must compliment the locals for their preservation of the original bridge.

Again, the upkeep and general air if respect in this place are entirely appropriate to the recognition of the sacrifice.

I cannot praise Charlie too highly. He was personable, humorous and knowledgeable. I hope I am lucky enough to have Charlie leading my next BBOB tour.

A very good view of the valley and the explanation clarified a lot for me.

Christoff and Henri were well-prepared and knowledgeable.

The guide did a great job of pointing out the painstaking efforts of the Battle Monuments Commission and graves of particular interest.

This was one of the must-see places on my list and the sights as well as the narrative by the guide were very good.

This was one of the high points of the trip for me. Preservation of the guns and the observation bunker were outstanding.

Information provided regarding the actual positions of the snagged parachutists made me feel like an insider.

Most impressive, especially the mounting of historical photos in the places where they were taken.

C for me. ontemporary photos of the "Dead Man's" vehicle and the surviving building made history come alive

The castle was wonderful.

Excellent preservation of what remains and pictures of the contemporary installation aided my appreciation of the significance of these harbors.

A little confusing with different scenes showing up on different parts of the screen.

Seeing the foxholes from which this battle took place was moving.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.5

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.8
Excellent
May 13, 2019
profil
Mr. Michael Bussard
Baltimore, Maryland

5-day Normandy Invasion review

had several questions before, during, and after booking. procom answered very patiently

I liked the hotel. it was nice and the location was excellent, but what procom calls 4 star, and would I call it, are different

it is impossible to be prepared for every possible contingency, but procom did an excellent job producing this tour. Gabreilla was a tour manager with skills far beyond what her age would have first suggested.

everything was nearly seamless from pick up at airport all the way through to tour completion. accommodations were good. food was good. water was readily available throughout the day. tours were good, interesting, and maintained a good pace. not too fast or too slow. however, because of the pace of the tour, a basic knowledge of the history was a must to understand the context of what was being seen. a VERY SHORT basic introduction or outline with a simple map at the beginning of the tour would have been useful to those not familiar with the subject, such as spouses or others along as a companion. other than some small technical difficulties, use of the radios during the tours was tremendous. allowed a great deal of freedom to explore the sites but still stay fully in touch with the guide's narration. loved the tour. the local guide, Christophe, really cared about the subject matter and it showed. he added a real depth and impact to the history. adding in personal stories of soldiers as well as civilians, turned out to be more emotional than I had expected. only wished it had been longer and had more time to explore the different locations more fully. i completely recommend this procom tour, with the caveat, go for the longer tour if you can.

everything was very good. no unpleasant surprises. no shortages at hotel breakfast and dinners and with a great variety. some of the establishments seemed a little overwhelmed by appearance of such a sizable crowd all at once. seating was sometimes crowded.

had some difficulty with wifi connection. driver had excellent skills, always on time and prepared

one day not nearly enough time for such an enormous site with such a complicated story, but I suppose that is what a longer tour is for

an excellent guide. friendly, approachable, knowledgeable, excellent language skills

wonderful town. movie was a moving testimony. seemed noticeably light on honoring or even mentioning the British, especially considering it was at a British landing site

only site offering a detailed tour of german fortifications. museum was a little light on displays and content

everything popular culture visualizes as the legend of the atlantic wall.

a necessary stop to pay homage to what happened there, but its' single monument doesnt make it look like many people attach much importance to the site.

only location where authentic and reproduction collectables were available

heart breaking story that is not well known

extremely friendly. great language skills. could have been a little more prepared for some unusual but not unforeseeable difficulties

Details...

Customer service
9.0

Hotel
8.0

Meals
9.0

Sights
8.5

Guide
10.0

Transportation
9.5

Procom overall
9.0

9
Excellent
May 13, 2019
profil
Mr. Tommy Reynolds
Berea, Kentucky

5-day Normandy Invasion review

The local guide, Christoff, was outstanding.

Details...

Customer service
10.0

Hotel
6.0

Meals
6.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
May 13, 2019
profil
Mr. Michael Stanley
Mount Sterling, Kentucky

5-day Normandy Invasion review

Awesome

A completely packed review

Details...

Customer service
10.0

Hotel
6.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.4
Excellent
May 13, 2019
profil
Mr. Stuart Takeuchi
Erie, Colorado

5-day Normandy Invasion review

We loved the Chateau de la Bellefontaine in Bayeux. Only issue really is that each room occupant should be given a key to the room. When we arrived, the hotel staff was just implementing a new electronic card system and we couldn't get into our room. Was fixed in five minutes. Still, each occupant should get their own key.

I would recommend this Tour for the person who wants an intense, though not terribly rushed, exposure to the highlights of the Invasion. It was, for me, a perfect complement to the hundreds of books and many films I have watched about D-Day.

Apart from the fact that we had pork three times our of four or five meals in the middle of the Tour, the food was very good. Breakfast selections were varied and good. Suggest a can of Pam spray by the pancake grill and maybe even a small set of written instructions on how to make them. There was a lot of trail and error there.

Yes, Tony, whom many kidded about how young he appears, is an excellent driver. Many will comment on his expertise in backing the coach into very tight spaces. He managed the narrow country roads without any problems. Well done.

For the first time, I understood the importance of Utah Beach as relates Cherbourg. Utah Beach, perhaps because of the relatively low casualties, get under-appreciated.

Mathias had a PhD level knowledge of the Invasion and added a great deal to the value of the Tour. The fact that he is French is a bonus.

I wish we could have seen the actual Manor at Brecourt. We all know the story well, from the Band of Brothers book and series.

This was unexpected and an example of the many, many stories of courage that emerged from the Invasion.

Matt is a consummate professional. He is knowledgeable, confident, and a problem-solver without drama. I have to imagine that he is a very-much valued ProCom employee.

Glad to see that Major Winters got such permanent recognition. He is a great example of the citizen-soldier.

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 12, 2019
profil
Mr. James Sands
Weston, Florida

11-day Normandy to the Bulge review

the map you gave us the first day with some brief statistics my wife knew nothing going over so maybe this would have helped

super nice friendly you can have people call me no problem

I have recommended it many times

I am ready to go again

give him 7 stars friendly careful really on top of everything funny

he was amazing he gave 110 percent

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.9

Guide
9.2

Transportation
9.5

Procom overall
10.0

9.8
Excellent
May 11, 2019
profil
Ms. Patricia Weisman
Rapid City, South Dakota

9-day American Civil War Tour - March to the Sea review

I found all accommodations/presenters proficient (save Carter) and willing to please.

The only meal I did not like was the Italian food on final night; this was first time in my life I returned food to kitchen.

Debra was super--caring, full of information/fun facts--took questions from all quarters and answered or found answers. She was not fearful of saying, "I do not know."

I especially enjoyed Bobby-Jones exhibit.

only downside--rain--appropriate for cemetery tour. How did you manage that?

The lecturer went like a Gattling gun--did not segment for dispersion of information.

Very good ranger--answered all questions.

Presenters just fabulous as well as exhibits--first time for me at Naval Museum/Civil War.

Ranger was wonderful.

wow--what a joy to see/hear about the adventure. I did not enjoy the cheesy film shown on bus.

Delightful--I hope she had safe delivery of little ranger.

Her presentation attempted two wars--Rev and Civil--disjointed; it would have been better to focus on just one.

Details...

Customer service
10.0

Hotel
8.5

Meals
10.0

Sights
9.2

Guide
9.0

Transportation
10.0

Procom overall
10.0

9.5
Excellent
May 8, 2019
profil
Mr. Michael Janton
Findlay, Ohio

11-day Normandy to the Bulge review

Very Satisfied

Would have liked to know that we were to be "on the move" each day as much as we were before leaving the US. IT would not have changed my plans but would have liked to know.

Hotels were fine and clean. Hotel bar service at no hotel was great. I do understand why but being w/o transportation to another bar made us a tad "captive."

Avant and Ann Taylor were excellent too...

Great tour! A bit much for older participants, but I think your company choose most necessary and best places to visit. I DO understand there is much to see and you want your participants to get their money's worth (which we DID). I mostly kept up but skipped upper Mont-St-Michel and Lux city.

Generally, meals were excellent. way more than I usually eat. One beef meal was way sub par. One beef and potatoes meal was best (Dinner-Bastogne). One lunch restaurant in France (name ?...sorry) had ONE non English speaking server. He was a teenager and totally overwhelmed by our group. It was the fancy pink joint with linen on tables and nothing to drink for first 1/2 hour

New coach with John our "combat" driver...

Patton...YES!

Charlie was great with a wonderful sense of humor

Best local guide we had...

Too much walking for older persons

Again a lot of walking for older folks after the rigor of previous days...and I love Castles!

Details...

Customer service
9.3

Hotel
8.0

Meals
9.0

Sights
9.1

Guide
7.6

Transportation
10.0

Procom overall
10.0

9
Excellent
May 8, 2019
profil
Ms. Ardyce Olson
Nerstrand, Minnesota

9-day American Civil War Tour - March to the Sea review

Very interesting and in formative. Lot of thought and planning went into it. Good variety. Well organized

Details...

Customer service
10.0

Hotel
8.5

Meals
10.0

Sights
9.3

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 8, 2019
profil
Ms. Donna Lehigh
Union Bridge, Maryland

9-day American Civil War Tour - March to the Sea review

The "My Trip" link is an excellent idea.

Small room on first floor facing main road. Traffic very noisy.

This was very different from the first trip. We did mostly battlefields during A Nation Tested. On this trip we visited Forts and very impressive Museums.

Nice variety!

She did a fantastic job! Life happens....... In spite of all the personal problems that hit her at home - Debra continued to run the race through to the finish line! This woman can handle anything thrown her way! A true leader!

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.8

Guide
9.8

Transportation
9.0

Procom overall
10.0

9.7
Excellent
May 6, 2019
profil
Mr. Gary Ellis
Windsor, Colorado

9-day American Civil War Tour - March to the Sea review

My wife and I had a wonderful time on the tour. Non stop activities from landing to departure. We would recommend this tour to anyone interested in the civil war or just seeing the south.

She was fabulous in all aspects of the tour. I would definitely tour with her again.

Long and too much history

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
10.0

Guide
9.4

Transportation
9.0

Procom overall
10.0

9.5
Excellent
May 5, 2019
profil
Mr. Louis Pelletteri II
Metairie , Louisiana

11-day Normandy to the Bulge review

Very satisfied

Very informative, interesting, great local guides and we saw so much.

I thought we could have had something better than a hamburger for dinner in Bastogne after such a great lunch.

Excellent very

His assistants that were on our tour with him were great too. I enjoyed the friendlyness of all of them.

Excellent

Details...

Customer service
10.0

Hotel
10.0

Meals
8.0

Sights
10.0

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.6
Excellent
May 4, 2019
profil
Mr. Michael Wayne Benton
Lexington, Kentucky

11-day Normandy to the Bulge review

Yes, I would recommend this tour.

For the most part excellent.

Janos was outstanding. Very impressed with his driving skill.

Would like to have spent more time exploring.

More time to explore.

Details...

Customer service
10.0

Hotel
9.3

Meals
9.0

Sights
9.9

Guide
9.6

Transportation
10.0

Procom overall
10.0

9.7
Excellent
May 2, 2019
profil
Mr. Sam Lewis
Kents Store, Virginia

9-day American Civil War Tour - March to the Sea review

They were very helpful whenever I had questions

The My Trips website was incredibly helpful in Pre tour information set up and Guide contact

The service provided by ProCom was very well done and continues to be much appreciated and professional

This tour is excellent and most informative. For its first time out it was incredibly well done making ProCom a tour company to come back to

The drivers need for Deborah's assistance in navigating made for some concern and frustration for her and the passengers

Deborah did an incredible job hurting all of the different characters on this tour, organizing it, managing it, and making it interesting

The History Center in the Cyclorama we're very informative and quite interesting

Other than the cold rain the site was very interesting however it would have been nicer if it would done in the morning and then something else in Atlanta in the afternoon

The tour of the site was excellent the tour guide was most informative

Lookout Mountain and the ranger guide tour given for it was quite interesting if a little winded

This place was fascinating and the guy was most informative

The site is very moving humbling and the p o w Museum connected to it is very well done

This site is very informative although the guide at it was less than thrilled or driven about the subject

This is a cool Fort and a very informative tour given at it

The importance of this ship cannot be understated and the tour regarding it Miss well done

This site gives an excellent overview of the full range of forts in America from Colonial to post World War 2

Outside of the Cornerstone that this site represents the remnants of the site are rather lacking

He made the weather bearable and he made for a very informative overall view of the cemetery

Mr. Carter was excellent he did a great job in covering the entire battle and the time before and after it. Having him do the entire day would be an excellent idea for next time

The ranger was incredibly well-informed seemed to enjoy the topic and newer stuff

He and his assistants brought to life a rarely-seen section of the Civil War regarding the brown Water Navy

He was informative albeit somewhat lackluster and periodically hard to follow

He was very informative and very helpful with showing us around and giving us an accurate depiction of the Ford and it's life

He did quite well and made it quite entertaining

He did very well given the unending questions from some of the other guests. He connected it all quite well

She obviously knows her stuff and knows a lot about the city however a bit more of a focus on the 19th century would have been nice.

This was very well done and most informative as one of the early forts protecting the area

He was a bit winded but other than that he was quite informative

This was nice recovered a bit more information than expected but gave a good overview of the Old Town

He was very good although it would have been nice to have a tour where you are taking around both sections of the Ford

Details...

Customer service
10.0

Hotel
9.5

Meals
8.0

Sights
9.2

Guide
9.1

Transportation
7.5

Procom overall
10.0

9
Excellent
May 2, 2019
profil
Ms. Alexandra Thorne
Naples, Florida

9-day American Civil War Tour - March to the Sea review

You guys did a great job and we had a wonderful time from start to finish.

I have a keen interest in the Civil war, so knew I would enjoy the tour. My wife on the other hand, gave me the tour as a Christmas present and came along. She enjoyed it a great deal and learned a lot. We are talking about doing another one next year. It is a testament to the quality of your tours that a person with only modest interest in the subject could find it so educational and enjoyable.

Breakfasts were always good. Lunches were fine, nothing special. Dinners were for the most part very good other than the buffet at Hotel Indigo the night we arrived in Savannah which was very weak. We did an Easter buffet at an airport one night which was fine, but not great.

Debra was fantastic. Not sure she could have done any better a job. Since it was the first time for Procom doing the march to the sea, there were some unexpected things that came up and she managed around them extremely well. Would give her 6 stars if I could.

Absolutely amazing.

I think by the 5th fort, we were all a little "forted out".

While Sumter needs to stay on the tour due to it's historical significance in the war, it actually was a bit disappointing. Wonder if a private boat tour of Charleston harbor, going up to and around all of the ports would be more interesting.

One of the best of all.

She talked so much you would stop listening and then be lost.

Fort was fine, but the highlight was the person who spoke to us. He was excellent.

Details...

Customer service
8.0

Hotel
7.0

Meals
8.0

Sights
7.7

Guide
6.9

Transportation
6.0

Procom overall
10.0

7.7
Good
May 1, 2019
profil
Mr. Kenneth Bench
Vine Grove, Kentucky

9-day American Civil War Tour - March to the Sea review

I love the Procom Tours and look forward to my next in 2020

I would recommend changes to the route. Atlanta to Columbus to Andersonville and then Savannah. Reduce back tracking

For the most part, meals were excellent. However, eating at late hours such and 8-9PM are difficult on the digestion and sleep

"R.T." was very courteous and considerate. Did a magnificent job at maneuvering that large coach through narrow streets

Debra is a wonderful person but tends to be a little disorganized. Not too good at reading maps more charting routes

Details...

Customer service
9.0

Hotel
9.0

Meals
8.0

Sights
8.7

Guide
8.8

Transportation
10.0

Procom overall
8.5

8.9
Very Good
April 30, 2019
profil
Mr. Rolf Dammann
Arlington, Virginia

9-day American Civil War Tour - March to the Sea review

On the whole, I thought that the sites/locations we visited were quite interesting — Andersonville and the day spent at Chickamaugua being the highlights for me. My only suggested addition (if possible) would be to drop by the old Confederate Powder Mill in Augusta — the largest gunpowder production facility of the Civil War. This, of course, would only work if the tour roadmap was altered so that we would be taking an Atlanta-Savannah route rather than the Columbus-Savannah route that we took. The Charleston walking tour was good but could be improved — perhaps a tour of of one of the stately homes/gardens and less guide discussion about various forts etc that we would soon be visiting later (and receiving the same information from their guides). On the food/dining front, my only suggestion would be — where feasible (ie ..a spot like downtown Savannah) — to give people money so that they can actually go off and find their own spot to have either lunch or dinner. I really did not enjoy that buffet at ‘Pirate’s House’ (horrible! haha) in Savannah and would have been happy to find another spot. Group meals are fine but being able to go off at least once (or twice) to find your own spot to eat would be nice. Obviously, this would not work if ones hotel is far removed from areas where restaurants are clustered.

Details...

Customer service
9.0

Hotel
6.8

Meals
7.0

Sights
7.8

Guide
7.8

Transportation
10.0

Procom overall
10.0

8.3
Very Good
April 30, 2019
profil
Mr. Steve May
Louisville, Kentucky

9-day American Civil War Tour - March to the Sea review

Great tour and overall great hotels except for the Hotel Indigo Great restaurants and great folks to travel with. I really had a great time. Went by too fast. Thanks for the standard of excellence please don’t ever change on that. I know the company is growing. Please keep the friendly and excellent tours for the future.

The best meal was our last meal the Italian restaurant Great service and food.

Awesome Coach and Our driver RT Was safe and friendly

Debra was awesome!!! Very patient and when our lunch meals didn’t show up she handled it well. My only complaint about Debra is That she is a UK fan!

Wish we had more time

Wish we had more time and that our guide was with us all day to help us understand the battles there. Instead of the 3 hours at the battlefield. The tour guide was awesome!!

Awesome museum and tour guide and cannon firing demonstration Debra did a great job firing the cannon.

Awesome tour guide

Tour guide was not very guide Didn’t seem he wanted to be there

Great fort and tour

One of my favorite parts of the trip Great tour guide. What a treasure and that it was in great shape.

Great tour guide and location

Great visit.

Great tour guide. One of my favorite forts.

Details...

Customer service
10.0

Hotel
8.5

Meals
10.0

Sights
10.0

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.7
Excellent
April 30, 2019
profil
Mr. Glenn Mellon
Mechanicsburg, Pennsylvania

9-day WW2 Bucket List on a Budget review

Very happy.

Absolutely satisfied. Job well done!

The amount of information provided prior to the trip was amazing. Please keep doing this because it is extremely useful when visiting another country.

Hotels were very comfortable, accommodating, and I felt safe at each hotel.

This was my first organized tour and I was extremely impressed with the organization, knowledge of the tour guides, and the attention to detail Procom showed to each tour member. I am already planning my second trip with Procom.

The driver was great; he driving skills were second to none, I felt safe the entire trip. He took the time to assist each tour member with their luggage and assist each member on and off the motor coach. Great job!

Milan was outstanding; his knowledge and personal attention to each tour member was outstanding. His historical knowledge mixed with his humor was fantastic.

Amazing

Details...

Customer service
10.0

Hotel
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
March 16, 2019
profil
Mr. Robert Scherer
East Amherst, New York

8-day Battle of the Bulge review

Very satisfied

Yes, very good experience

The Christmas market did not justify the amount of time scheduled for this.

Henri was incredible

We could have done better

Very on top of the details

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
10.0

Guide
7.5

Transportation
10.0

Procom overall
10.0

9.1
Excellent
January 31, 2019
profil
Ms. Jeanette Novak
Northville, Michigan

8-day Battle of the Bulge review

Excellent: Always prompt replies to my questions and very satisfactory assistance.

For both questions: Well managed, relevant and useful handouts, friendly staff/guides, 24/7 assistance.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
8.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.7
Excellent
January 23, 2019
profil
Mr. Gary Frank
Ellicottville, New York

9-day American Civil War Tour - A Nation Tested review

great

Excellent hotels

We did a lot and saw a lot in the 9 days. Great tour.

Great

Awesome

So cool

learned alot

Very interesting

Loved it

My favorite

Would like to go back

ok

Awesome

Want to go back

Knew his information

Very very knowledgable

knew her information

Knew his information Very interesting

Knew his information but not what I wanted to hear.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.1

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.8
Excellent
January 17, 2019
profil
Ms. Brenda Brien
Woodville, Ohio

9-day WW2 Bucket List on a Budget review

Great value.

Details...

Customer service
10.0

Hotel
10.0

Sights
8.6

Guide
8.7

Transportation
10.0

Procom overall
10.0

9.6
Excellent
January 8, 2019
profil
Mr. Kurt Bielefeldt
Joppa, Maryland

8-day Battle of the Bulge review

Debra Watkins is awesome! Very responsive and helpful with the 2 trips that I have taken so far (Italy, 2017 and Belgium 2018).

I really like the My Trip feature with all the information that is provided. I also like being contacted by the Tour Manager a month in advance.

I especially liked that the Hotel Melba was within walking distance to the main street in Bastogne.

Overall service from Procom is outstanding. This was my second Procom trip so I can see that there is institutional excellence with the way that Procom does business.

I had one of the best times of my life on this tour. The only way to do a Battle of the Bulge tour is in December. There is nothing quite like seeing the foxholes of Bois Jacques or the Luxembourg American Cemetery in the snow and fog of a cold December day. That, together with some awesome historical sights, wonderful tour guides, a terrific Procom team taking care of us, great fellow-travelers and some delicious food, all made for one of the most memorable experiences ever. One final point that also made the trip so worthwhile – it is very special to visit countries where the sacrifices of our Soldiers in WWII are still remembered and honored.

The meals were universally excellent. There was only one restaurant (Italian one on main street in Bastogne) that I would recommend not including on future tours, based on the long wait and absent-minded service (but the food was very good there).

The motor coach was just the right size for our group of 10, with wifi and water available to us. Driver was excellent.

Henri is an absolute treasure! His depth of knowledge, some of which is from personal experience, cannot be beat. You can tell that it is more than just a job for him; he has a passion for the history that comes alive when he is sharing it with others.

Our guide, Henri, was incredible. We were lucky to have him for a couple of days on the tour.

On the day we went, there was snow and fog, which was the perfect atmosphere for this somber event.

Guide was excellent.

Again, Henri was our guide and it was terrific!

This was more fun than I thought it would be! Just have to remember that if I ever go there again, to stand closer so I can catch some nuts.

Barry was outstanding! He took great care of us and it was a stress-free trip in every regard.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 28, 2018
profil
Mr. Randall Harris
Olathe, Kansas

8-day Battle of the Bulge review

This was my 3rd tour with Procom and I would highly recommend your company to family, friends and anyone.

Details...

Customer service
9.7

Hotel
8.5

Meals
9.0

Sights
8.3

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.3
Excellent
December 20, 2018
profil
Ms. Lisa Taylor
Lake Oswego, Oregon

5-day Pearl Harbor on a Budget review

Great itinerary. I would recommend the tour because of the variety of sites visited and primarily for the access to the Rememberance event.

Coach and drivers were fine. We have been used to one coach and one driver for the entire time. I understand the challenges preventing having one coach and driver in Oahu.

Great tour guide.

Such a wonderful experience.

Details...

Customer service
10.0

Hotel
10.0

Sights
9.7

Transportation
8.0

Procom overall
10.0

9.5
Excellent
December 20, 2018
profil
Mr. Ridge Taylor
Lake Oswego, Oregon

5-day Pearl Harbor on a Budget review

There was enough info to keep me fully engaged yet still allowing some wow-factor surprises during the tour.

Really nice. Thank you for the opportunity to upgrade.

Very good. We especially appreciated the fact we were picked up at our hotel (upgrade).

Navigating Honolulu during the crowded annual Pearl Harbor remembrance event would have been difficult since we didn’t know the lay of the land and the rules of engagement dealing with logistics such as timing, security, etc. Robert was on top of that.

Would have been 5 stars had we been allowed to exit the bus to pay our respects but I completely understand why it isn’t allowed.

Details...

Customer service
10.0

Hotel
8.0

Sights
9.3

Transportation
10.0

Procom overall
10.0

9.5
Excellent
December 20, 2018
profil
Ms. Alma Harkey
Orlando, Florida

8-day Battle of the Bulge review

It was excellent, surpassed alll expectations!

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
7.6

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 20, 2018
profil
Ms. Betty Bostick
Westwego, Louisiana

5-day Pearl Harbor on a Budget review

No complaints at all. The tour manager was great. Each of our destinations was great. The Anniversary of Pearl Harbor was an experience that we will never forget. It was an honor and a privilege to meet the survivors and listen to their stories. This is a company that genuinely seems to care about each guest and their experience.

The visit to the monument was on my "bucket list".Being there on the anniversary made it even more memorable.

Details...

Customer service
10.0

Hotel
8.0

Sights
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
December 19, 2018
profil
Mr. Elbert Bostick, Jr
Westwego, Louisiana

5-day Pearl Harbor on a Budget review

Bathroom was waaaay too small. The staff was helpful in relocating us to another room

The staff of this organization treats everyone like a valued guest and not just a paying customer.

Details...

Customer service
10.0

Hotel
7.0

Sights
9.1

Transportation
10.0

Procom overall
10.0

9.2
Excellent
December 19, 2018
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Ms. Patricia Sloan
Prescott , Arizona

8-day Guam, Saipan, Tinian review

I was very happy with both hotels. The staff at both hotels were very friendly and helpful.

I would highly recommend Procom to others

This trip was more than what I was expecting. It was important to see where my Father had been. The Veterans Of Foreign War learned about my Father and presented me with a medal and certificate in appreciation of my Father’s service. My Father passed away four years ago and it was an honor for me to accept this. It was interesting to go into bunkers, air shelters and even see Sherman tanks that are still in the water.

We had a variety of foods at both locations. I was looking forward to trying Chamorro food and was able to try Parrot fish. I love seafood so I was in my glory there.

Robert took very good care of us. He was a pleasure to be around. I would tour with him again.

Ray was very knowledgeable and made our visit to Guam interesting.

Genevieve is “Miss Saipan”. She knows everything about Saipan and is very proud of her ancestors. My Father was a Corpsmen in Saipan and Tinian and she discussed and described the war in such detail you would think she was there at the time. I would give her a 5 Plus rating.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
December 19, 2018
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Mr. William Berkholz
Hardin, Illinois

5-day Pearl Harbor on a Budget review

Loved the balcony

We love Procom - it's always a worry free tour

Details...

Customer service
10.0

Hotel
10.0

Sights
9.4

Transportation
10.0

Procom overall
10.0

9.9
Excellent
December 18, 2018
profil
Mr. Lindon Sloan
Prescott , Arizona

8-day Guam, Saipan, Tinian review

We were thoroughly satisfied this tour was excellent.

Totally satisfied.

Both were excellent hotels

This tour was top of the line. We will recommend this to friends.

It was a great. We received history lessons and enjoyed the sights and learned many things we did not know about the war on these islands.

This was a great surprise and treat to be able to order off the menu, the restaurants were all outstanding.

Always clean and our driver Jack was very prompt and courteous.

Robert was great, he was a fine young man and a pleasure to tour with. He also knew the history of the islands and offered great insight.

We enjoyed all of the sights.

Ray was outstanding, very well versed on the history and sights.

Outstanding, very well spoken and great knowledge of the history and sights.

Details...

Customer service
10.0

Hotel
9.5

Meals
10.0

Sights
10.0

Guide
9.7

Transportation
10.0

Procom overall
10.0

9.9
Excellent
December 18, 2018
profil
Ms. Robin Yale-murphy
Marion, New York

5-day Pearl Harbor on a Budget review

Good location, nice pool, friendly staff. The hotel rooms were a little shabby.

Love the tour. I already do recommend the tours!!

Robert is very personable and did a great job.

Details...

Customer service
10.0

Hotel
6.0

Sights
8.3

Transportation
10.0

Procom overall
10.0

8.9
Very Good
December 18, 2018
profil
Mr. Ty Henderson
Charlottesville, Virginia

8-day Guam, Saipan, Tinian review

A more detailed itinerary of each day would have been helpful for scheduling personal activities. On the South pacific tour, we had a free afternoon and it would have been helpful to know that well in advance so I could schedule my own activities. As it was, things worked out favorably and I was able to get an excursion at the last minute but I would have liked to be able to schedule it in advance.

Both resorts were nice and located along the water. The accommodations and meals were good. No complaints.

Never had a problem.

I really enjoyed the tour as did my two teenage boys that traveled with me. I enjoyed traveling with Rob H as well as the other tour guests. Rob's flexibility in dealing with our small group was great and I really appreciated him getting us the opportunity to swim on the submerged tanks at Saipan.

I never had a bad meal on the tour and remained, fat, dumb and happy.

Jack, the driver on Saipan, was just great. He was friendly and very knowledgeable. Great man. He added a great complement to Genevieve and they were a solid team.

Rob was really great to travel with and he was very accommodating. On Saipan, he had our tour boat allow us to swim out to the submerged tanks and get our pictures taken. That was priceless and earned him the highest rating.

The Guam tour was very good.

Our tour guide and driver really packed in about everything there was to see in Saipan. Both of them were just fantastic. We had a different driver on Tinian but he was very nice and helpful, too, and our guide was great.

Ray is very knowledgeable about the events on Guam and very personable.

Genevieve is just fantastic. She's native, she's knowledgeable, she's friendly, she's hard to beat. I really enjoyed visiting with her. Jack the driver was great, too, for all of the same reasons.

Details...

Customer service
9.7

Hotel
8.0

Meals
9.0

Sights
10.0

Guide
8.0

Transportation
9.0

Procom overall
10.0

9.1
Excellent
December 18, 2018
profil
Ms. Christine Berkholz
Hardin, Illinois

5-day Pearl Harbor on a Budget review

We are very pleased with Procom

The hotel was very nice. We really enjoyed the balcony as well. I would have preferred that it provided a complimentary breakfast. But everything else was great. Very friendly staff.

The tour was wonderful

Robert was very knowledgeable.

Enjoyed the museum

The hike to the top was worth it, the view was outstanding!

I loved the USS Missouri! The tour guide was excellent.

The movie site tour was fabulous and the ranch was beautiful. Stephanie the tour guide was awesome.

Enjoyed it. It was disappointing that the USS Arizona was closed. I did not go to the USS Bowfin

Details...

Customer service
10.0

Hotel
8.0

Sights
8.3

Transportation
10.0

Procom overall
10.0

9.3
Excellent
December 18, 2018
profil
Mr. John Moore III
Crawford, Texas

11-day Italian Campaign review

Very informative; went to out of the way places we wouldn't have known to go to otherwise; delicious locally grown food.

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.8

Guide
9.4

Transportation
10.0

Procom overall
10.0

9.9
Excellent
November 30, 2018
profil
Mr. Benjamin Piazza
Plymouth, Indiana

9-day WW2 Bucket List on a Budget review

Excellent tour -- a bit too much driving -- but no regrets. I will consider a future tour with Procom.

He really new his stuff - great job!!!

Needed more time - did not see much of the Visitor Center

Tour Manager Milan was fantastic -- great job!!!

Details...

Customer service
8.7

Hotel
8.7

Sights
10.0

Guide
6.7

Transportation
10.0

Procom overall
9.0

8.9
Very Good
November 26, 2018
profil
Mr. Kelly Hess
Spring, Texas

11-day Italian Campaign review

Very professional and detail oriented

Details...

Customer service
10.0

Hotel
8.2

Meals
9.0

Sights
8.0

Guide
7.9

Transportation
10.0

Procom overall
10.0

9
Excellent
November 13, 2018
profil
Mr. Richard Kunicki
Billerica , Massachusetts

12-day London to Normandy review

Top self! Better than expected.

The trip of a life time. I liked being on the go morning to night. I have been telling everyone about the high quality of this trip. Thanks again to Robert. It's the people like him that make all the difference.

Great diversity of meals.

Robert was the best. He made the whole tour excellent.

Details...

Customer service
9.7

Hotel
9.0

Meals
10.0

Sights
9.9

Guide
9.3

Transportation
10.0

Procom overall
10.0

9.7
Excellent
November 7, 2018
profil
Mr. Jim Connor
Woodbridge, Virginia

11-day Italian Campaign review

friendly and responsive!

I knew what to expect!

Yes- photos of my fellow travelers along with their bios would have made getting to know them a little easier.

All the hotels were excellent. I really liked Hotel Mandetta where my balcony doors opened up to the ocean view--just incredible to be able to hear the ocean all night!

I think Charlie (and Sue!) did a fantastic job! They are both super nice, very well-organized and handled every situation extremely well! I hope I get to travel with them again soon!

The tour greatly exceeded my expectations! Every day seemed to be even better than the previous day! The sights, the food, the history, our guides, new friendships and the connection with the WW2 vets through our fellow travelers made this a very special tour. Thank You so much for such a great lifetime experience!

Great variety of meals. I especially liked the meals at the winery (OMG good and so much to choose from!). The selection of food at A. Roma Lifestyle made my head spin-- so much to choose from!

Jimmy and Akush (sp?) were very nice and super friendly! How they managed all the tight turns and crazy drivers made the trip relaxing!

This place was incredible! Our guide was perfect!

The Abbey was so beautiful!

The Polish military cemetery was awesome and touching...and the view back towards the Abbey was incredible!

Our tours were perfect! no time wasted standing in lines and our guide Max was outstanding!

The Vatican was more impressive than I could have imagined. Our guide ran the tour perfectly!

Our guide for the Bunker tour at Mussolini's home (Underground Rome?) was another favorite! Nothing better than talking to a real archeaologist who has worked some incredible sites.

Marco was like being with an Italian version of Indiana Jones. He was so enthusiastic--it was great!

The man that established the museum was so nice!

Would have liked more time in Paestum to tour the Greek Ruins.

Wow! This place was more than I imagined...and the feeling you get walking it was enhanced by our guide Veronica.

Excellent job especially when it came to getting to know our honored dead.

Veronica did a great job! She pointed out a lot of things that really made the visit incredible. Perfectly paced for a group--I really enjoyed her company!

Max (aka Maximus!) was one of the best! His tour talks were extremely well presented and very informative. I liked his book so much that I bought one! Hope to see him again!

Very good tour and she had an excellent presentation!

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

10
Excellent
November 5, 2018
profil
Mr. Paul Belvin
Lovettsville, Virginia

8-day Battle of Britain review

Adequate. Identical breakfast buffet each day was tiring.

There really isn't enough directly related to Battle of Britain to support a full week tour. The related sites added to the trip were usually interesting. Wish we had more time at some sites (like Battle if Britain Memorial museum and less at some others.

Final lunch was excellent. Breakfast and most lunches were just adequate.

Very disappointed in their WWII displays.

Sue did a great job. She was very personable and kept us on task.

Details...

Customer service
9.0

Hotel
6.0

Meals
6.0

Sights
6.1

Guide
10.0

Transportation
6.5

Procom overall
7.5

7.3
Good
November 2, 2018
profil
Ms. Francesca Quinn
Chesterfield, New Jersey

11-day Italian Campaign review

I constantly saw ruins of small abandoned stone buildings in the farm fields during our bus rides and I would have liked to known a general time period that these structures were abandoned, pre WW2 0r post WW2 etc.? It's no big deal and I am sure there is no one answer to this question since our local guide didn't seem to have one?

The hotel in Cassino was very nice but the air conditioning was turned off for seasonal finincal reasons. The temperature was not the problem, it was having the window open with the road noise! other wise it would have been fine. Not a big deal but I really like Procom and I am just trying to give you and honest opinion.

I saw a lot of things and places that I never would have planned on seeing but was happy to do so! I was disappointed in the actual WW2 content but in all honesty I should not have anticipated seeing many elaborate monuments or memorials etc. in a country that was defeated by the allies before they saved what was left of their asses and joined them. Bottom line, I was spoiled by my Normandy tour which I highly recommend!. That was such an awesome experience for me (having a lot of WW2 veteran friends that served there. I would recommend this tour as a great history tour which includes WW2 content.

The little out of the way places were the best, the better hotels were good to very good, but Catania was the worst, I got tired of seeing the same cold food being recycled in various forms day after day!!!

Amazing drivers!

You could skip Catania as far as I am concerned, If I want to see trash I can go to Camden NJ USA for free!

Very interesting

Nice to see one time!

Very nice, helpful and courteous and was always asking and supplying water to us Keenagers!

Nice job considering the crowds!

Very nice but nothing can top Normandy

Details...

Customer service
8.0

Hotel
7.2

Meals
7.0

Sights
8.0

Guide
8.1

Transportation
9.0

Procom overall
9.0

8
Very Good
November 2, 2018
profil
Ms. Ruthie Bowman
Columbia, South Carolina

11-day Italian Campaign review

The Plaza hotel served the same basic meal and most items were served cold.

Your service was great had problems with hotels

Would never go back to Sicilia, the farther north we went the better it got.

The best meals were served at the A. Roma hotel and even there the morning meal was usually cold eggs, etc.

Great drivers

Only one small museum city was very dirty and unimpressive.

Great Experience

Very little museum's about the war difficult to visualize the battle fields.

Enjoyed the sights but once was enough river of people couldn't stop to enjoy

Had them before always great at what they do.

Don't remember much about this person

Provided great information about Pompeii

Very informative and easy to understand and personable.

Enjoyed would like to spend a little more time there.

Did a great job.

Great guide he knew his history and was able to convey it correctly.

Details...

Customer service
8.7

Hotel
7.8

Meals
6.0

Sights
7.5

Guide
8.5

Transportation
10.0

Procom overall
10.0

8.4
Very Good
November 1, 2018
profil
Mr. Hudson Jones
Boulder, Colorado

11-day Italian Campaign review

MUCH more time in the Catania WWII museum and less time at the more remote, less educational sites.

Fairly priced, organized, informative with very good accommodations and meals.

I felt very safe throughout my time traveling on the bus. And amazed at their skill!!

Very welcoming, friendly, informative, and organized. Consistently aware of what was going on with her tour partipants and any problems or issues they were having. Very proud and commited employee of ProCom.

Marlene is friendly and sometimes informative, but she was a little sharp and flippant in her responses to some questions. Too flirty with one of the tour participants which was very distracting.

Details...

Customer service
10.0

Hotel
7.8

Meals
8.0

Sights
7.9

Guide
8.0

Transportation
10.0

Procom overall
10.0

8.8
Very Good
October 31, 2018
profil
Ms. Laurie Gross
Zachary, Louisiana

11-day Third Reich review

They were excellent.

It was very helpful, in that it was timely (not aggressively) and it was quality.

They were all very good. It was a nice part of the whole experience.

Details...

Customer service
10.0

Hotel
8.0

9
Excellent
October 30, 2018
profil
Mr. Norman Krimbill
Highlands Ranch, Colorado

11-day Italian Campaign review

Of the four tours that I have taken, this is the least favorite. None of the beaches had memorials or markers to indicate WW2 importance. I enjoyed the ancient historical sites of Italy and very glad that I had a chance to experience them, however I thought that the tour would benefit by providing more military history and perhaps a "staff ride" of the actual path of the battle fields. More local personal inputs of information passed down by family members who actually had first hand knowledge of the actions.

A couple of the meals were subpar compared to meals served on the other tours that I have enjoyed with Procom.

The tour guide was excellent, the cemeteries were impressive, however the landing beaches were a disappointment

I was very impressed with all of the guides, something that I have come to expect of the Beyond Band of Brothers organization.

Details...

Customer service
10.0

Hotel
8.2

Meals
7.0

Sights
9.3

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
October 30, 2018
profil
Ms. Susan Schostag
Navarre, Florida

12-day London to Normandy review

The hotel in Bayeaux was very small in that I had to almost slide along the wall to that side of the bed. We had to back into the toilet to close the door. The two evening meals were not the best; bland, uninspiring food, even the apple dessert was mostly not apple.

If I had questions, I would send an e-mail and they were promptly answered. There was very good information in our bags. I had a concern about the time of our return flight at deGaulle; I sent Sue an e-mail and she said others were having the same issue so the time we left Bayeaux was moved earlier. That was so appreciated. It was easy to navigate the different steps requested under My Trips; all that in one place.

The overall tour was professional and well-planned. The stopping points all combined to tell a great story and gave such a sense of history. There is nothing that we lacked or needed; maybe just more time here or there. It was a superb tour in every way and we have been telling our family and friends how great the tour and the tour company was. We look forward to taking another tour.

The meals in the London portion were superb; delightful and different locations for lunch like the Sunday lunch - wow; a variety of meals and locations in the evening. Breakfasts at the hotel were so good with many choices as well as the two evening meals. The Bayeaux hotel breakfasts were not bad, the lunch in Arromanches was not that great for either choice; the lunch location near St Marie du Mont was very good with a fabulous location; the dinner in Bayeaux after visiting the cathedral (thank you) was very good; but the hotel dinner meals were not that great especially considering the choices we had in London. Of course, the locations were totally different but feel that the hotel could 'up their game' in their meal selection and preparation. Overall, it was very good.

The motor coach was very comfortable. It was great to be able to watch a movie while going longer distances like to Portsmouth and Bletchley Park. There was good leg room and room to store a backpack. The complimentary water was enjoyed by all.

Again, with the rain, wind, and cold, it was harder to 'feel' the sense and significance of this place of history. I liked that it wasn't touristy; it is really a sacred place where so many died.

So many monuments; each told its own story. It all was visually stunning. The museum was so interesting.

The 'old' bridge surrounded by the glider and military equipment was visually beautiful; a compelling piece of history that took place there and remembered.

We had enough time to go into the tunnels and to walk around the immense area and buildings.

Very good; it looked like people just walked away after the war. Tour guide was very knowledgable.

Just superb! We had enough time to walk around the grounds, into the mansion and huts; time to read the displays, etc. It was a highlight of the tour.

So immense but we had time to go into all of the hangars and smaller building displays. Lunch at the cafeteria was great; good food and atmosphere.

Wished we would have had a bit more time but the tour guide was really great bringing to life some of the men who are buried there. It was a visually beautiful place but quite a somber feel. The ground were beautifully kept; we thanked staff who were outside working. Such a beautiful and peaceful resting place.

So much history that took place there; history was wellpreserved. The musuem was really great, a tribute to a great war leader.

Such a sense of history in this house; felt that the map room kept the feel of the 1940's and what was accomplished there.

Really a wonderful and interesting museum. The location is fitting because of the significance to the entire Operation Overlord. Again, the tour guide was so knowledgable. The tapestry panels were stunning.

We wished he would have been available all three days, not just two. He is a walking encyclopedia of information.

It was such a powerful place; reminded me of Arlington. The tour guide was so informative. The location is stunning. We were there for Taps; the veterans standing around us snapped to attention as Taps was played and the flag lowered. The tears just flowed.

Sadly, it was pouring rain with heavy wind and cold so didn't get to 'enjoy' that somber location. But the tour guide was very informative while we were sheltering in the bunker. He had a lot of information and a lot of pictures to show. I read more after we returned home.

Arromances is a lovely place; again, so much history here. Liked the remnants of the Mulberry Harbor and the sense of history all around the harbor and grounds. The cinema experience is a stunning experience but maybe too much going on all around to truly enjoy all that was showing.

The German bunkers really made this location come alive; what the landing troops faced. The museum was really good; the river of poppies is visually stunning. The Canadians are proud of their place in D-Day history.

The location of the batteries and bunkers really showed its significance to D-Day and beyond. It is very haunting to walk around this rural area; the scene of significance to the time.

By the third day, Barry had warmed up and became more outgoing. Sue was a hard act to follow. There were 38-39 of us; not so obsessive about counting heads. He was approachable but feel that he will grow into his role.

Stunning location; the story of the bagpiper by our tour guide made me look up his story after returning home. The memorials were appropriate and somber.

So glad we were able to see both St Maire du Mont and St Mere Eglise; so much history in both locations. We loved seeing the American flag flying so prominently. The churches were glorious. The airborne museum was really, really good.

We were given a lot of time, too much really, at this location. The museum has a lot to see; enjoyed going upstairs to look at the displays.

Sue was the absolute best. She so obviously cared about each of us and was relentless in making sure we were fed and comfortable. She inspired us to be on time each and every time we had to be on the bus; some people called her Mom which is indeed a compliment. She was forever counting heads to ensure we were all where we should be.

Rob was clearly comfortable and enjoyable to listen to.

It was a beautiful sunny and blue sky day. We saw so many London landmarks on the journey.

We didn't have time to go to the upper level. The lower level of the museum was superb; the view of the Channel was stunning.

He was late both mornings which started things off on the wrong foot. On the second day, he went off the road to the shoulder but recovered. That was jarring. He did not seem personable.

Very professional looking and in nature. He acted competently and gave the feeling he was professional in all aspects. The trip to Paris was enjoyable and he expertly navigated the city to the airport.

He expertly navigated the city streets and beyond in spite of where the steering wheel was and the counter traffic system in England.

Details...

Customer service
9.3

Hotel
7.5

Meals
10.0

Sights
9.3

Guide
10.0

Transportation
8.8

Procom overall
9.5

9.2
Excellent
October 30, 2018
profil
Ms. Beverly Coates
Lockhart, Texas

11-day Italian Campaign review

Overall impression was excellent. It was very special to me since my dad participated in the Italian Campaign. I would certainly recommend the tour.

Outstanding drivers!

Since both groups were together for the walking tour, it was difficult for all of us to stay together. I would have liked to have heard more about the buildings and monuments along the way.

Again, having both groups together made it difficult to keep up with the guide.

Too crowded to really appreciate the Vatican and it was hard to keep up with our guide, who, I thought, was somewhat irreverent for the place visited.

Thank you for allowing time for me to visit my dad's friend's grave.

Details...

Customer service
10.0

Hotel
9.2

Meals
8.0

Sights
9.1

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 29, 2018
profil
Mr. Charles Bartholomew
Englewood, Colorado

11-day Italian Campaign review

All the hotels were more than adequate

I recognize that Italian food is a bit heavy, so I would not be overly critical. And I would also complement the food concept of the Rome I recognize that Italian food if rather heavy, so I would not criticize the food overall. However my weight could use lighter food. The Roma hotel food was fabulous.

They were incredible

The place is over the top

While there is nothing you can do about it, the crowds were so large it took away from the experience.

Ditto to the above

I have a lot of experience with group travel and Camille’effort, knowledge, effort and manner was among the best leaders I have experienced. Give her a raise.

She was outstanding

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.9

Guide
7.6

Transportation
10.0

Procom overall
10.0

8.8
Very Good
October 29, 2018
profil
Mr. Derald Riggs
Arcadia, Oklahoma

11-day Italian Campaign review

Extremely helpful and knowledgeable.

I think we got lots of information and were well informed.

Since this was our second tour with the company, we had a good idea of how it would work.

Accommodations were highly satisfactory.

I have been on two tours now, and am considering another one in the future. Enough said.

We got to see parts of Italy that not many in the United States visits. It is run by a wonderful company who is customer oriented.

The food was wonderful.

Great work. I would never attempt to drive on the streets in a small car let alone a large motor coach.

Museum was very interesting. The old town walking tour was interesting and fun.

Had no idea this place existed until signed up on this tour.

Wanted to see this since I began studying about the battle.

It gave me an new perspective on the battles in this area. Seeing the terrain in person, and walking it, increased my education about the campaign.

I have been spoiled by the museums in Normandy.

Fascinating.

It has caused me to study about Mussolini further.

Awe inspiring, over whelming, and a little disturbing all rolled into one. How a church can become a state in its self is frighting. Hubris on display.

Loved seeing the terrain and defensive works.

Camille was the best. She worked hard, was extremely pleasant, and kept us well informed. I would love to go on another tour with her.

Highly entertaining and informative.

Great tour.

He is very knowledgeable and enjoyed his tour. One comment, he made a statement that the Allies used minorities (Poles, New Zealanders, etc.) and the United States in Vietnam (African Americans) as a form of population control which is absolutely unfounded. Asinine statement that certainly could have offended a Caucasian Vietnam veteran we had on the tour.

Wonderful guide. What a knowledge of Rome!

Enjoyed her tour very much. I am planning on using her again when we are in Rome in May, 2019.

Another beautiful national treasure for the United States.

That's why I was here, to see where my uncle served in the Second World War.

Did not disappoint.

She seemed a little scattered.

Gave a lot of good information.

Good tour guide. Lacked a little information on battles in the area (Rapido River).

Details...

Customer service
10.0

Hotel
8.2

Meals
10.0

Sights
9.8

Guide
8.9

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 29, 2018
profil
Mr. Charles Campbell
Hartsdale, New York

11-day Italian Campaign review

Good, easy and efficient communication.

Cassino Hotel was awful, but I suspect there aren't many choices in the area. Savoy Beach could have been great, if the a/c had worked. Catania Hotel was adequate, but the city is a little run down, economically depressed and industrial. Are there any nicer cities in Sicily to run the tours from? Messina? Palermo? A Roma was very nice! Best hotel we stayed at. Extended my stay there by four days and it was well worth it. Also had some of the best food and the shuttle buses saved a ton of money on cabs. Italian cabbies are thieves...lol.

You guys always do a great job.

Best of Tour: Rome, Pompeii, Abby of Monte Casino and San Pietro.

Food was not as bad as England. Some meals were great! ARoma had a solid selection and good quality. The restaurant where we sat in a big semi-circle was a great meal. Excellent people. It was the place that had all the animals and peacocks. The hotel we ate at in Catania (other groups Hotel) actually served something bad. I had very slight case of food poising there. Luckily, I stayed away from the one fish dish that got others sick. Most of us avoided that dish. I think most people were a little disappointed with Sicily.

Hour wasted on tractors. Should have a shirt orientation and talk, then let people explore on there own. Wonderful museum!

Always awesome! :)

Excellent!

He was a good guide, but we could have skipped the first hour of tractors. Also, he took up the entire time we were there. Would have been nice to explore the museum at our own pace. Seriously? An hour about tractors and farm equipment? He was knowledable and a real gentleman. But his tour was too long and half our time was wasted.

Great guy. Knowledgeable and spoke well. He never stopped talking all day. He put most of my professors to shame lecturing that long. Not a bad thing. He really wanted to give us as much information as possible. Great guide! A+

I really liked Marlene. She was knowledgeable, sharpe witted and had a sense of humor. Some of our group didn't care for her. I thought she did a first rate job! Both days!

Was surprised. ABMC people are usually really on the ball. The two ladies didn't seem very well prepared for our visit. Was shocked when they said "it's only done as a private ceremony" when we arrived. They did a good job but not for an ABMC Cemetary.

Details...

Customer service
10.0

Hotel
7.0

Meals
7.0

Sights
9.2

Guide
9.0

Transportation
10.0

Procom overall
10.0

8.9
Very Good
October 29, 2018
profil
Mr. David McDonald
Fairport, New York

11-day Italian Campaign review

Would definitely recommend!!!

Details...

Customer service
8.7

Hotel
7.8

Meals
7.0

Sights
7.2

Guide
8.4

Transportation
10.0

Procom overall
8.0

8.2
Very Good
October 29, 2018
profil
Mr. Timothy Miller
Gilbert, Arizona

11-day Italian Campaign review

It's always been top notch service with a "smile". I've never been made to feel like any question was too silly to ask.

Catania Hotel: The accommodations were good, but the food offered on the buffet dinners was the same each night. Most of it was bland and dry. Paestum and Cassino Hotels: Accommodations and food were good. My major complaint was the fact that both hotels had their air conditioners turned off. Rome hotel: Everything was fantastic here! Accommodations were excellent and the food was amazing!!

It couldn't be any better. What a pleasure it is to travel with this company. Good people, good tours.

Very nice tour. Would have like to have covered a little more on the participation of individual American and Italian soldiers. Italy is so beautiful. Would have liked to have spent one more day in Rome to cover the sites. With the relatively short duration of the tour and the vast amount of subject matter that's covered I believe Procom has done a very good job planning and organizing this tour. Great value for the money.

Nearly all the food served during the tour was outstanding!! The only mediocre meals were the dinners served at the hotel in Catania.

Very good! Wifi was weak or non-existent at times (and I'm not referring to the periods when we were in the mountains ... those times were understandable).

Amazing.

Beautiful!

Really enjoyed this!

Good stuff, but felt rushed to take it all in.

Felt rushed. May have tried to cover too much is such a short period of time.

Wish we could have explored this further.

WOW!!

Excellent job all the way!

Very knowledgeable. Very entertaining.

Seemed knowledgeable. Struggle a little with his English. Think he could have done a better job of bringing his subject matter to life. Needs to be more of a story teller.

Pretty good English. Was knowledgeable about the subject.

Max did an all around great job. Really enjoyed our time with him.

Spoke excellent English. Very knowledgeable. But just a little snarky.

Beautiful!

Wish we could have taken some time here to visit the temples.

Pleasant, but struggled with her English. Did not seem very knowledgeable about her subject.

Very knowledgeable. Struggled a little with his English.

Pleasant. Struggled with her English. Seemed to be somewhat knowledgeable about the subject.

Details...

Customer service
9.7

Hotel
8.2

Meals
9.0

Sights
9.5

Guide
8.2

Transportation
9.5

Procom overall
10.0

9.2
Excellent
October 29, 2018
profil
Mr. William Myers
Oro Valley, Arizona

11-day Italian Campaign review

very efficient

having the website with info is a good idea

more information about the hotel, what services are available at each one

Wifi was poor at the 1st 2 hotels and nearly useless, rooms were worn at the 1st hotel (torn carpet, stained walls)

the tours were packed with sites

Covered a lot, would prefer more concentration on WWII. Accommodations were not all 4 star hotels but that just may be the way Italy is. Need more food selections. Need to give have this filled out at during the tour as I cannot remember details after the tour.

could not eat the selected meal at most places and substitutes were provided but it took longer. food quality in Italy was fair at best. Should give a menu with a few options the day before for the next day rather then pick one option for all and expect everyone will like it

Drivers were fantastic dealing with the Italian dirvers

the 1st 2 museum about the history of the area are not interesting, stick to the WWII parts

the headphones were not always clear and would breakup a lot. Guide would move ahead of group and would loose the connection. Guides need to slow the pace or make frequent stops as the group would spread out.

keep pace the group can keep up with

good knowledge

eliminate the 1st 2 section of the Orme museum and concentrate in the WWII parts

very knowledgeable

headphones are not the best, not clear and break-up and need to keep a pace the entire group can keep up.

slow the pace

a lot of knowledge, clear speaker

needed to slow down some

Details...

Customer service
10.0

Hotel
6.8

Meals
5.0

Sights
8.9

Guide
10.0

Transportation
10.0

Procom overall
10.0

8.7
Very Good
October 29, 2018
profil
Mr. Robert Braun
Silver Spring, Maryland

11-day Italian Campaign review

It is comprehensive, it provides a great overview, and the local guides provided are knowledgeable and able to deal with Americans.

Since I am lactose intollerant, the farewell dinner buffet was a bit disappointing.

If there was any way to have a visit without the crowds it would be appreciated....like a premium ticket.

Details...

Customer service
10.0

Hotel
8.0

Meals
10.0

Sights
9.5

Guide
9.2

Transportation
10.0

Procom overall
10.0

9.5
Excellent
October 27, 2018
profil
Ms. Helene Braun
Silver Spring, Maryland

11-day Italian Campaign review

I loved the tour. Everything went very smoothly. We never had to wait for the local guides. Everything was ready in restaurants. Plus, we go to sights which no one ever goes to.

The only meal which I didn't like was the restaurant at Pompei.

Max would get 6 stars.

Details...

Customer service
10.0

Hotel
9.0

Meals
8.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.6
Excellent
October 27, 2018
profil
Mr. Tom Boyle
Guadalupita, New Mexico

9-day WW2 Bucket List on a Budget review

Both guide Charlie and driver Zoltan were superb.

Charlie was full of fun facts both having to do with and beyond the subject matter.

Good value for the money, superb personnel.

He was very helpful at all times, and was an amazing parker!

Too much "new" type, should have gone to the Airborne museum.

Again, a cemetery is a cemetery.

The guide "Eric" needs to bone up on his facts. He said that MacArthur, once in the 29th Division that liberated part of the camp, went from a Colonel to a General from 1939 to 45. Though he was right about MacArthur's affiliation with the 29th Division in WWI, it was Eisenhower who went from a Col. to Gen. in 6 years. MacArthur was already a general in 1932----when he was Chief of Staff! I didn't want to embarass him, so I didn't say anything.

Eric was very informative on this part.

A bit melodramatic at times----would have been just right for HS kids, but not adults.

A cemetary is.....a cemetary.

The guide for all these was particularly good.

Details...

Customer service
10.0

Hotel
8.0

Sights
7.9

Guide
9.3

Transportation
9.5

Procom overall
10.0

9.1
Excellent
October 26, 2018
profil
Mr. John Winchell
Hudson Falls, New York

11-day Beyond Band of Brothers review

all inclusive

He was skilled and amazing

Details...

Customer service
10.0

Hotel
10.0

Meals
10.0

Sights
9.2

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.9
Excellent
October 24, 2018
profil
Ms. Jennifer Bradley
Albuquerque, New Mexico

11-day Beyond Band of Brothers review

Great, but 10 hours of history lessons per day was a little tiring... I would have liked a little "off vox" time to just let things soak in... or spend 30 minutes doing the gift shop/bathroom breaks at the locations.

Zoltan was amazing! He could navigate the tightest spaces and I always felt safe

Would have liked to have time to go into the gift shop there

Good to see the Seigfried Line, but a lot of travel for little to see -- but I did learn a lot, so I don't regret it

Juno, Sword, and Gold were good to see, but I would tell others to skip them

Details...

Customer service
9.7

Hotel
8.7

Meals
9.0

Sights
9.2

Guide
8.8

Transportation
10.0

Procom overall
10.0

9.3
Excellent
October 22, 2018
profil
Mr. John Norwell
Oregon, Wisconsin

5-day Normandy Invasion review

It was excellent.

Very good and informative.

Details...

Customer service
10.0

Hotel
10.0

10
Excellent
October 22, 2018
profil
Mr. Daniel Richard
Mobile, Alabama

5-day Normandy Invasion review

No ice machines

I have always traveled to historic places on my own and was nervous about going on a tour, but it was the best decision I have made!!

real good food

wifi faded

same

was amazing

he was outstanding

The best of the tour, flag lowering.

was amazing to stand there and realize what they did

she was outstanding

was beyond my dreams

Details...

Customer service
9.7

Hotel
8.0

Meals
9.0

Sights
9.6

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.4
Excellent
October 22, 2018
profil
Mr. Mark Beattie
Anaheim, California

5-day Normandy Invasion review

Elevator access to all floors would have been better. Staff, bar, and food service were 5 star.

Very professional, always responded to questions prior to trip, available by phone and email. Tour Mgr knowledgeable, personable, and ready to help with any situation or requests. Tour locations were impressive.

WiFi was limited by data useage amount. Should be unlimited if you are going to advertise its availability.

Very helpful and service oriented.

Being there for the lowering of the flag was especially nice.

Details...

Customer service
10.0

Hotel
8.0

Meals
9.0

Sights
10.0

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.5
Excellent
October 21, 2018
profil
Mr. William S. Rafaill
Albion, Michigan

8-day Battle of Britain review

Always friendly and helpful and enthusiastic service when you call the office!

Just the right balance. Love the fact that you can access everything via MY TRIP on the website. If you get stuck or have a question there is always someone to talk to via chatting or by phone.

The hotel seemed a bit "tired". The carpets seemed to be worn in areas, the color scheme especially of the carpets made the place look dirty. The hotel staff was very friendly and helpful. The same for the cleaning staff. If, for example, my wife and I needed an extra towel or a bar of soap, the gal working our floor made those items available to us. For a hotel of this calibre, the restaurant/lounge area was small. While the breakfast was good, the buffet dinners we had there were below par. We had three buffet dinners there as a group and the menus were nearly identical. If we are to have a group meal, it would be better if it could be done in a private room. For example, on the meal for the last night, Susie wanted to speak to the group, it was noisy and it was difficult to hear her. My wife and I stayed in London an extra 5 days on our own. We moved from the Novotel Wembley to the Novotel Waterloo. That hotel was much better, larger restaurant/lounge area, looked cleaner, etc. I wondered if the "wear and tear" that I noted for the Waterloo was because it is so close to Wembley Stadium and the hotel gets crowds coming in just for events. Was this hotel location selected because it made it easier for the bus to get in and out of London for our various day trips or because it was the best deal for BBOB?

I loved this tour. There are always glitches on any tour, those that we encountered were handled very well, so much so that we hardly noticed that there was any issue. I would recommend this tour. We have been on 3 tours now and I always give high marks to BBOB when discussing possible tours with friends.

Too many buffet dinners at the hotel especially since each had a nearly identical menu. See my comments made earlier about the hotel. With all of the fine restaurants in London, we certainly could have had at least one more meal outside of the hotel. If we must have 2 or 3 buffet dinners at the same place, then the menu must change. The service was mediocre. When items ran out, we had to ask to get more. For the outside meals, overall they were good. The one evening meal that was lasagna was the strangest lasagna that I have ever had. While tasty, it was more of a thick soup than traditional lasagna. No bread at an Italian meal? No salad? Susie did an excellent job of guiding the servers to make sure that each person got his/her meal in a timely manner. When there was a choice, her guidance and assistance to the servers was greatly appreciated. For the box lunch two comments: One, give us a choice, do not assume that everyone likes the same thing. It wold not be too difficult to announce the day before "Tomorrow we will have a box lunch. Please check whether you would like …". Two, two sandwiches? Too much food. My wife and I took one box lunch and split it.

The only difficulty that I had here was getting oriented to the grounds, figuring out what was where, what I wanted to see, and how to get there after the underground tours.

Excellent lecture/demo on the Enigma.

It was a little confusing to have a Churchill Museum in the middle of the Churchill War Rooms. That is not the fault of BBOB, it is the fault of those planning/developing the museum. The Churchill War Rooms and the Churchill Museum need to be logistically separate from one another. Side-by-side but not one enveloping the other. Perhaps an orientation prior to entering the Churchill War Rooms explaining how the museum and war rooms are laid out relative to one another would be helpful.

While I enjoyed the Royal military police museum, I wanted more WWII. The guy who gave the lecture in the map room was excellent but he was forced to cut his presentation short. His frustration at having to give "just a brief presentation" was evident. I wanted to learn more and it was apparent that he could give us more information. So while I was excited to visit this important location that was key to the Allied planning of D-Day I was also disappointed.

I am a "history nut", love museums, historical sites. I always want more time at any museum/site. So this comment applies to all of the sights/events below! I wanted more time at each sight but I also realized that that is not always possible given the difficulties of scheduling each day. So, given the tight schedule we were on, ample time was given, I never felt rushed.

Very professional, friendly, helpful, always willing to take questions, engage in conversation. I still find it hard to believe that this was her first full tour on her own!

Enjoyable and fun. Lots of background information about London "then and now".

The only reason I gave this a 4 instead of a 5 is that we seemed to have to wait longer than expected to board. There seemed to be a glitch that was beyond the control of Susie. Once on board the sightseeing trip was very enjoyable. Sometimes, however, it was hard to figure out which building the commentator was describing.

Details...

Customer service
10.0

Hotel
7.0

Meals
7.0

Sights
9.7

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
October 20, 2018
profil
Ms. Barbara Rafaill
Albion, Michigan

8-day Battle of Britain review

People are always available to talk with directly, but the MY TRIP website works well, also.

The room was average. It was a good size, but the carpet was dirty as were the carpets in the hallways. The toilet never worked right even after someone came up and worked on it. We had to ask for more soap several times because they never left extra even when we only had a small chip left. There was nothing left on the counter except one hand soap, one shower gel bottle, and one shampoo---skimpy offerings. Food was average, not bad, but not great by any means. We had three buffet dinners at this restaurant (which I felt was two too many), and two of them were the same menu. This does not say much for the restaurant (or perhaps the BBOB person who ordered the meals?). The personnel here were friendly, though, and helpful.

It was not your best tour in terms of the hotel and food, but I can't complain about the itinerary. I would recommend it with cautions as to "lots of planes" :-) as noted elsewhere and in terms of the "average" caliber of the hotel room and food at times.

Most meals were mediocre. Where to begin...three buffet dinners at the hotel and two were identical---terrible. The food included in the buffet was nothing to brag about. Sometimes butter ran out, or bread, etc. and you would have to ask to have more brought out. The meals at the shopping mall---average at best. The Italian dinner consisted of a bowl of soupy lasagne AND NOTHING ELSE!! No bread, no salad, nothing to accompany the main course. That was a joke. At the shopping mall, the tables were set, but when we arrived, it took "forever" for the waiters just to take drink orders. These meals were not great. I might as well have been in the U.S. eating at a chain restaurant. The Blue Boar in London was WONDERFUL! What a treat. The lunch in the Dover area was nice: bright restaurant, good service, good food (fish, soup, etc.). The box lunch: PLEASE offer a choice of sandwich to sign up for ahead of that day. Too much food in the box lunch, also. Lots of waste; my husband and I split one lunch which was still almost too much food. There was another tiny place, located between two museums or something, which was very old and we were crammed in and they had a buffet of odd things. Peculiar; and I remember the chair seats were nasty. We survived, but I think BBOB could do better. The food on this trip was not your best effort compared to other BBOB tours we have been on.

This was a great experience. The tours were interesting, and we had enough time to explore everything.

Another wonderful place to visit. The guided tour part and free time was great.

Another awesome piece of this trip. An oral introduction to what was there would have helped me make better choices on what to visit after our Enigma presentation. Perhaps right before the Enigma presentation we could have gotten a 5 minute orientation to this place so we could mark our maps as to what we wanted to make sure we did not miss once left on our own.

I really liked this place, especially because we could get some walking in and also were out in the country. I felt we needed to have understood the layout of things a bit better prior to being able to wander about at our own pace. I think we had a bit of an introduction here, but maybe we needed to have someone orally emphasize what was in the area vs just give us a map. I don't mean you need to lead us by the hand, but just spend a bit of time orienting everyone before releasing them to pick and choose which hangars to visit.

This was a very enjoyable part of the trip. I did feel the guide enjoyed listening to herself tell stories a bit too much. The stories were fine, but she dramatically dragged them out. A few of us did not get enough time to see the Visitor's Center because we went into the office area by mistake---I would have thought it was just me except that I ran into others looking for a good sign to tell them to go into "this door" not "that door"!

Super, although crowded, but that is not anything you can control. Might be good if the BBOB tour guide pointed out to people ahead of going in that the museum is in the center and not part of the "war rooms."

This would have been better if the man who talked about the D-Day map had been given more time to present. I enjoyed the Royal Military Police Museum although I think some people did not understand its significance and may have run through it or not even gone through it. The overall history and current status of Southwick Park was and is confusing to me. While I enjoyed the Military Police Museum, I was confused as to why it was there in relationship to the Southwick House and the D-Day map room, etc. Each element was fine, but how was this all connected together historically and currently? I have to admit, even reading about this place online can confuse you.

Great.

I enjoyed this museum.

She was a superstar. For someone with not much experience doing this work, she was well organized, friendly, and smart.

Great. I especially liked that he talked about London today as well as talked about the history. If these tours were only about detailed history of the particular area of study being emphasized, I would not "buy a ticket." The extras included really round out the experience for those of us who are not hard core history buffs.

So glad you had us do this tour. It was a very nice way to get an overall review of London. Could this have been done on the first day, though, and been more effective?

Too many planes for me, but nothing wrong with this museum overall. When we talked to people on other BBOB tours who had taken this particular trip, they warned us that "you better like planes if you go on the Battle of Britain tour," and that was an accurate comment. Then again, you really had quit a lot of variety packed into this trip and we also did get outside of London and see some of the countryside.

This was great!

Details...

Customer service
10.0

Hotel
7.0

Meals
7.0

Sights
9.8

Guide
10.0

Transportation
10.0

Procom overall
9.0

9
Excellent
October 20, 2018
profil
Mr. Henry Hobby
Grovetown, Georgia

11-day Beyond Band of Brothers review

Hotel Melba owners made the group feel very welcome

very good very informative about the subject matter

needed more choices in Normandy

need more video screens

very knowledgeable but very difficult to understand

Extremely knowledgeable but too fast to follow at times. also walked too fast

Much too windy to go out to the Pointe. Would like to have done this another day.

Utah Beach-wish we had seen the gun emplacements at Brecourt Manor & would like to tour Brecourt Manor

Seeing the tapestry was a real treat. Needs to be a routine part of the tour.

Details...

Customer service
10.0

Hotel
8.0

Meals
8.0

Sights
7.2

Guide
7.8

Transportation
9.0

Procom overall
10.0

8.6
Very Good
October 20, 2018
profil
Mr. Kenneth Searles
Morgantown, Kentucky

5-day Normandy Invasion review

Very nice.

Well done.

What ever frank was getting paid it was not enough.

Outstanding.

I probaldy worried him to death.

She was very interesting.

Details...

Customer service
10.0

Hotel
9.0

Meals
10.0

Sights
9.9

Guide
10.0

Transportation
9.5

Procom overall
10.0

9.8
Excellent
October 20, 2018
profil
Ms. Angela Hobby
Grovetown, Georgia

11-day Beyond Band of Brothers review

Hotel Melba had a more personal touch. the owners seemed to care about our welfare.

comprehensive it is well organized and professionally run.

Normandy needs more choices.

He was quite good, but it was difficult to understand him.

A little long

We feel that this event should have been offered the next day. the weather was too bad to go out!

Details...

Customer service
9.3

Hotel
8.0

Meals
8.0

Sights
8.8

Guide
9.5

Transportation
10.0

Procom overall
10.0

9.1
Excellent
October 20, 2018
profil
Ms. Nancy Lanier
Daniel Island , South Carolina

5-day Normandy Invasion review

Hair dryer inadequate and too many stairs for seniors.

Lots of info in a very busy itinerary.

Missed the Museum.

Details...

Customer service
10.0

Hotel
6.0

Meals
10.0

Sights
7.8

Guide
10.0

Transportation
9.0

Procom overall
10.0

9
Excellent
October 20, 2018
profil
Ms. Paula Damron
Nicholasville , Kentucky

11-day Beyond Band of Brothers review

Very satisfied

Comprehensive sites and very knowledgeable guides. Tour manages very knowledgeable and accommodating

Ok but choices at meal time are nice when it can be arranged

The simulation was great

Details...

Customer service
10.0

Hotel
7.3

Meals
7.0

Sights
10.0

Guide
10.0

Transportation
10.0

Procom overall
10.0

9.2
Excellent
October 19, 2018
profil
Mr. John Vlasic
Rancho Cucamonga, California

11-day Third Reich review

I think for the history buff there is simply no better tour company

food is good.... Just less dinners at the hotels... I like going to unique restaurants more then eating at the hotel buffet.

great no issues... driver John was awesome

She is outstanding

Details...

Customer service
10.0

Hotel
9.5

Meals
9.0

Sights
7.1

Guide
8.0

Transportation
10.0

Procom overall
10.0

9.1
Excellent
October 19, 2018
profil
Mr. Michael LaMarca
Kittery, Maine

11-day Beyond Band of Brothers review

Very good and organized. Yes I would recommend

Details...

Customer service
10.0

Hotel
9.3

Meals
10.0

Sights
9.4

Guide
10.0

Transportation
7.3

Procom overall
10.0

9.4
Excellent
October 19, 2018

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